PARKSIDE PGSA 4 A2 Cordless Grass and Hedge Trimmer Instruction Manual

June 3, 2024
PARKSIDE

PARKSIDE PGSA 4 A2 Cordless Grass and Hedge Trimmer


Before reading, unfold the page containing the illustrations and familiarise yourself with all functions of the device.

Introduction

Congratulations on the purchase of your new device. With it, you have chosen a high quality product. During production, this equipment has been checked for quality and subjected to a final inspection. The functionality of your equipment is therefore guaranteed.
The operating instructions constitute part of this product. They contain important information on safety, use and disposal. Before using the product, familiarise yourself with all of the operating and safety instructions. Use the product only as described and for the applications specified. Keep this manual safely and in the event that the product is passed on, hand over all documents to the third party.

Intended use

The unit is to be used for cutting and trimming twigs on hedges, bushes and shrubs and for trimming grass at the edges and on smaller surfaces in domestic application only.
The unit is only to be used by adults. People over 16 should only use this unit under adult supervision.
Any other use not specifically mentioned in this manual can lead to damage to the unit and may present a serious hazard to the user.
The operator or user is responsible for accidents or damage to other persons or their property. This equipment is not suitable for commercial use. Commercial use will invalidate the guarantee.
The manufacturer will not be held responsible for damage or injuries caused by use outside that stipulated by the manual or by improper handling.

General description

The illustration of the principal functioning parts can be found on the foldout page.

Extent of the delivery

Carefully unpack the appliance and check that it is complete. Dispose of the packaging material correctly.

  • Device with safety key
  • Grass shear blade with blade guard
  • Shrub shear blade with blade guard
  • USB-C cable
  • Instruction Manual
Function description

The cordless grass & shrub trimmer is a combination unit with two interchangeable  cutting devices. These are coated with plastic (Tefl on non- stick coating) to prevent rust. For use as a shrub trimmer, a double-sided blade block is used as the cutting head. The catching blades are round off at the side to prevent accidents, and positioned in an offset arrangement to reduce the risk of injury. A cutting head with several blades is provided for use as a grass trimmer. The safety key protects the devices from being started unintentionally. Please read the following descriptions for the function of the various controlling parts of the unit.

Overview
Equipment

  1. Cutter head

  2. Charge display (LED)

  3. Switch lock, unit

  4. Unlocking mechanism for turning the cutter head

  5. Unit handle

  6. Charging socket

  7. Safety key

  8. On/off switch, unit

  9. Release button
    Cutter

  10. Grass cutter blade

  11. Blade guard for grass cutter blade

  12. Shrub shear blade

  13. Blade guard for shrub shear blade Battery charger

  14. Charging cable

  15. Recharger cable plug

  16. Plug-in connector

Technical data

Cordless

Grass & Hedge Trimmer ..PGSA 4 A2
Motor voltage U ………………………. 4 V
Capacity C ………………………………2 Ah
Rated speed ……………………..1100 min-1
Protection category………………………IPX1
Grass-trimming blade
Cutting width ……………………….73 mm
Blade width …………………………80 mm
Shrub-trimming blade
Cutting length ……………………120 mm
Distance between teeth ….approx. 8 mm
Weight (incl. accessories) ..approx. 0.93 kg
Battery (Li-Ion) Nominal voltage ………….. 4 V ; 2 Ah
Sound pressure level
(LpA) ……………….63.0 dB(A), KpA= 3 dB
Sound power level (LWA)
guaranteed ………………………77 dB(A)
measured …..74.1 dB(A); KWA= 2.47 dB
Vibration (ah )
at handle ………2.41 m/s2 , K=1.5 m/s2

Battery (Li-Ion)

Nominal voltage ………….. 4 V ;2 Ah
The noise and vibration levels have been calculated according to the norms stated in the conformity statement. The stated vibration emission value was measured in accordance with a standard  testing procedure and may be used to compare one power tool to another. The stated vibration emission value may also be used for a preliminary exposure assessment.
Warning : The vibration emission value may differ during actual use of the power tool from the stated value depending on the manner in which the power tool is used.
Try to keep the exposure to vibrations as low as possible. Examples of measures to reduce vibration exposure are the wearing of gloves when using the tool and limiting the working hours. For this purpose all parts of the operating cycle have to be considered (for example, times when the electric tool is switched off and times when it is switched on but running without any load).

Safety Instructions

****This unit can cause serious injury if not used correctly. Before using the unit, carefully read through the instruction manual and familiarize yourself with all of its controls.

Symbols

Symbols in the manual

Warning symbols with information on damage and injury prevention.
There is a risk of injury from electric shock.
There is a risk of injury from electric shock.
Instruction symbols with information on preventing damage.
Help symbols with information on improving tool handling.
Wear anti-slip safety shoes.
Wear cut-resistant gloves.
Wear eye and ear protection.

Symbols on the unit

Before using for the fi rst time, carefully read through the user manual.
Attention!
Remember that the cutting equipment will continue to move after switching the unit off.
Do not use the unit during rain, bad weather damp surroundings or on wet grass or hedges.
Danger due to materials blown out of machine!
Remove persons in the vicinity from the danger area.
Guaranteed sound power level
Do not dispose of the device with the battery installed in household waste.
Producer.
UKCA mark indicates conformity with relevant Great Britain regulations applicable for the product.

Symbols on the packaging

Battery life
Cutting length of shrub shears blade
Width of grass shears blade
Max. cutting thickness
2-in-1 device
Tool-less blade change
Recycling symbol: Corrugated cardboard
Dispose of products and packaging in an environmentally friendly manner

General Safety Directions for Power Tools

WARNING! Read all safety notices, instructions, illustrations and technical data that have been provided with this power tool. Omissions in the compliance with safety directions and instructions can cause electrical shock, fi re and/or severe injuries. Retain all safety directions and instructions for future use.
The term „power tool“ in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool).

  1. WORK AREA SAFETY
    a ) Keep work area clean and well lit. Cluttered or dark areas invite accidents.
    b) Do not operate power tools in explosive atmospheres, such as in the presence of fl ammable Iiquids, gases or dust. Power tools create sparks which may ignite the dust or fumes.
    c) Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control.

  2. ELECTRICAL SAFETY
    a) Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of electric shock.
    b) Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
    c) Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk of electric shock.
    d) Do not abuse the cord. Never use the cord for carrying, pull-ing or unplugging the power tool. Keep cord away from heat, oil, sharp edges or moving parts. Damaged or entangled cords increase the risk of electric shock.
    e) When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord suitable for outdoor use reduces the risk of electric shock.
    f) If operation of the power tool in a damp environment is unavoidable, please use a residual current circuitry. The use of a residual current circuitry reduces the risk of an electric shock.

  3. PERSONAL SAFETY
    a) Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the infl uence of drugs, alcohol or medication. A moment of inattention white operating power tools may result in serious personal injury.
    b) Use personal protective equipment. Always wear eye protection. Protective equipment such as dust mask, non-skid safety shoes, hard hat, or hearing protection used for appropriate conditions will reduce personal injuries.
    c) Prevent unintentional starting. Ensure the switch is in the offposition before connecting to power source and/or battery pack, picking up or carrying the tool. Carrying power tools with your fi nger on the switch or energising power tools that have the switch on invites accidents.
    d) Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left attached to a rotating part of the power tool may result in personal injury.
    e) Do not overreach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations.
    f) Dress properly. Do not wear loose clothing or jewellery. Keep your hair, clothing and gloves away from moving parts. Loose clothes, jewellery or long hair can be caught in moving parts.
    g) If dust extraction and collection devices can be installed, make sure that these are connected and used correctly. Use of dust collection can reduce dust-related hazards.
    h) Do not allow yourself to be lulled into a false sense of security and do not disregard the safety rules for power tools, even if you are familiar with the power tool after using it many times. Careless action can lead to serious injuries within a fraction of a second.

  4. POWER TOOL USE AND CARE
    a) Do not force the power tool. Use the correct power tool for your application. The correct power tool will do the job better and safer at the rate for which it was designed.
    b) Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be controlled with the switch is dangerous and must be repaired. ) Remove the plug from the wall socket and/or remove the rechargeable battery before you  change the device’s settings, change accessory parts or put away the power tool. Such preventive safety measures reduce the risk of starting the power tool accidental.
    d) Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of untrained users.
    e) Look after the power tool and application tool carefully. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tool’s operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
    f) Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less Iikely to bind and are easier to control.
    g) Use the power tool, accessories and tool bits etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation.
    h) Keep handles and grip surfaces dry, clean and free from oil and grease. Slippery handles and grip surfaces do not permit safe operation and control over the power tool in unexpected situations

  5. CAREFUL HANDLING AND USE OF BATTERY DEVICES
    a) Charge the batteries only in chargers that are recommended by the manufacturer. Risk of fi re if a charger that is suitable for a specific type of battery is used with other batteries.
    b) In the power tools, use only the batteries designed for the purpose. The use of other batteries may result in injuries and risk of fi re. c) Keep the unused battery away from paper clips, coins, keys, nails, screws and other small metal objects, which could cause bridging of the contacts. A short circuit between the battery contacts may cause burns or fi re.
    d) If used incorrectly, liquid may leak from the battery. Avoid contact with this. In the event of accidental contact, rinse off with water. If the liquid gets into eyes, seek medical assistance. Leaking battery fluid may cause skin irritations or burns.
    e) Do not use damaged or altered batteries. Damaged or altered batteries can be unpredictable and lead to fi re, explosion or risk of injury.
    f) Do not expose batteries to fi re or elevated temperatures. Fire or temperatures over 130 °C can cause an explosion.
    g) Follow all instructions for charging and never charge the battery or the battery-powered tool outside the temperature range stated in the operating instructions. Incorrect charging or charging outside the permitted temperature range may destroy the battery and increase the risk of fire.

  6. SERVICE
    a) Have your power tool serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the power tool is maintained.
    b) Never repair damaged batteries. All battery repairs should be carried out by the manufacturer or authorised customer service centres only.

Special Safety Directions for the cordless grass & shrub cutter
  1. SAFETY INSTRUCTIONS FOR HEDGE TRIMMERS
    a) Keep all body parts away from the blade. Do not attempt to remove clippings while the blade is operating or to hold on to material which is to be cut. Only remove trapped clippings when the tool is switched off. One moment of carelessness in the usage of the hedge trimmer can lead to severe injury.
    b) Carry the hedge trimmer at the handle with an idle blade. Always pull on the protective cover during transport and storage of the hedge trimmer. Careful handling of the tool reduces the risk of injury from the blade.
    c) Hold the power tool only on the insulated handle surfaces, as the cutting blade may come into contact with concealed power cables. Contact between the cutting blade and a live cable may render metallic components live and result in an electric shock.
    d) Before the work, search the hedge for concealed objects, e.g. cable etc. To avoid damaging the equipment.
    e) Hold the hedge trimmer correctly, e.g. with both hands on the handles, if there are two handles. Loss of control of the equipment may result in injuries.

  2. SPECIAL SAFETY DIRECTIONS FOR BATTERY-OPERATED TOOLS
    a) To reduce the electric shock hazard, unplug the battery charger from the mains before cleaning the charger.
    b) Do not subject the battery to strong sunlight over long periods and do not leave it on a heater. Heat damages the battery and there is a risk of explosion.
    c) Allow a hot battery to cool before charging.
    d) Do not open up the battery and avoid mechanical damage to the battery. Risk of short circuit and fumes may be emitted that irritate the respiratory tract. Ensure fresh air and seek medical assistance in the event of discomfort.

  3. SAFETY INSTRUCTIONS FOR GRASS SHEARS
    Warning! Children, individuals with limited physical, sensory or mental capabilities, as well as those who have insufficient experience or knowledge or are not familiar with the instructions must never be permitted to use the device. Local regulations may specify an age restriction for the user. The device must never be used if people – especially children – or pets are nearby.
    For your personal safety: Wear suitable work clothes  such as boots with non- slip soles, sturdy long trousers, gloves and goggles. Hearing protection must be used in case the device is used over prolonged periods of time. Do not wear long fl owing clothing or jewellery, as this may be caught by moving parts. Do not use this tool while walking barefooted or while wearing open sandals.
    a) Always switch off the device fi rst and remove the safety key
    ● if you leave the tool unsupervised
    ● before removing jams
    ● before control- maintenanceor cleaning tasks
    ● if you have come into contact with a foreign object
    ● whenever the machine starts to vibrate uncontrollably How to avoid accidents and injuries.
    b) In the case of an accident or malfunction during operation, the device must be switched off immediately. Injuries must be properly treated or medical assistance sought. Read the „Trouble shooting“ section to correct any malfunctions or contact our Service Centre.
    c) Operation of the machine in bad weather is to be avoided, especially if there is a risk of lightning. There is a risk of personal injury from an electric shock.
    d) Avoid an abnormal work posture.
    e) Always maintain your balance to ensure secure footing on slopes.
    f) Walk, do not run, when operating the device.
    g) Do not touch any of the dangerous moving parts until the safety key has been removed and the  moving parts have come to a complete standstill.
    h) Never operate the device with defective protection equipment or faulty protection covers or without any protection equipment.

  4. ADDITIONAL SAFETY INSTRUCTIONS
    a) Only switch on the tool when hands, feet and all other body parts are at a secure distance to the tool. Risk of injury from cuts.
    b) Take care that you do not injure your hands and feet with the cutting elements.
    c) Remove the power supply unit before working with the equipment. Do not use extension cables. The power supply unit is to be used only in enclosed spaces. Water entry increases the risk of electric shock.
    d) Do not use the shrub cutter in combination with the telescopic shaft. There is a risk of cut wounds.
    e) The tool is designed to trim hedges. Do not use the tool to cut branches, hard wood or other. To avoid damaging the equipment.
    f) Do not attempt to dislodge a blocked/trapped blade before switching the tool off. There is a risk of injury.
    g) Never hold or pick up the device by the cutting blade. Contact with the cutting blade can lead to injuries.

  5. RESIDUAL RISKS
    Even if properly operating and handling this electric tool, some residual risks will remain. Due to its construction and build, this electric tool may present the following hazards:
    a) Cuts
    b) Ear damage if working without ear protection.
    c) Eye damage if suitable eye protection is not worn.
    d) Damage to your health caused by swinging your hands and arms when operating the appliance for longer periods of time or if the unit is not held or maintained properly.
    Warning! During operation, this electric tool generates an electromagnetic fi eld which, under certain circumstances, may impair the functionality  of active or passive medical implants. To reduce the risk of serious or lethal injuries, we  recommend that persons with medical implants consult their doctor and the manufacturer of their medical implant before operating the machine.

Charging process

Do not expose the battery to extreme conditions such as heat and impact. There is a risk of injury from leaking electrolyte solution! In case of contact, rinse with water or neutralizer and consult a doctor if contact has occurred with eyes etc.
Charge the battery only in dry areas.
Do not switch on the device while charging it. There is a risk of injury from electric shock.
The rechargeable battery reaches its full capacity only after it was charged several times.
The safety key must be inserted during the charging process.

  • Before initial use, charge the battery installed in the equipment. Do not charge the battery for several short periods in succession.
  • Recharge the battery if the equipment runs too slowly.
  • In all cases, observe the applicable safety information as well as the regulations and directions for environmental protection.
  • Defects resulting from improper handling are not subject to the guarantee.

Attention: Use a USB-C standard power adapter with a supply/ charge voltage of 5 V and a charge current of below 2200 mA. For charging, the product may only be connected to a device with one of the following symbols or .

  1. Insert the safety key (7).
  2. Connect the charging cable (14) to a power supply unit.
  3. Connect the charger cable plug (15) with the charger socket on the tool (6).
  4. Connect the power supply unit to a socket. The charging indicator (2) lights up: Red: Equipment charging. Green: Charging fi nished. The duration of the charging time depends on the technical data of the power adapter.
  5. After the recharging process is completed, first unplug the charger from the wall outlet, and then remove the charger cable plug (15) from the tool.

Operation

Keep to noise abatement regulations and other by-laws.

Insert/replace the blade

Before inserting or replacing the blades, make sure that the appliance is switched off and the safety key (7) is pulled in order to prevent hazards and injuries.
Insert the blade

  1. Put the grass cutting blade (10) or the bush cutting blade (12) onto the plug-in connector (16) on the bottom side of the cutter head (1).

  2. Press the blade into the direction of the cutter head (1). It locks into place audibly.
    Remove the blade:

  3. Press the release button (9) on the cutting head (1) and remove the entire blade.

****Switching on and off
  1. Remove the blade guard (11/13) before switching the unit on.
  2. Insert the safety key (7) into the device.
  3. To switch on, hold the switch lock (3) depressed and operate the on/off  switch (8). Then release the switch lock. The equipment runs at top speed.
  4. In order to switch off, let go of the on/ off switch (8).

After switching the unit off, the blades take a short time to stop  moving. Let the blades come to a complete standstill. Do not touch the blades or slow them down before the moving parts have come to a standstill.

General working instructions

 While trimming, take care that there are no objects such as wire, metal parts, stones etc. come into contact with the blades. This can lead to cutting head damage. If the blades become blocked by solid objects, switch off the unit at once.

  • Check the grass and bush trimmer blades for obvious defects such as loose, worn or damaged parts. Check that the screws are seated firmly in the blade block.
  • Remove the power supply unit before working with the equipment. Do not use extension cables.
  • Only use sharp blades to achieve a good cutting performance and preserve the battery.
  • Do not work the unit so hard that itcomes to a standstill.
  • Pay attention to the instructions on unit maintenance and cleaning.
**Use as a grass trimmer

**


  • Grass is best cut when dry and not too long.
    Adjusting the working angle
    For a comfortable edge cut, the cutter head (1) can rotated by 90° in both directions. The cutter head (1) features 3 positions: +90°, 0°, -90°.
  1. Operate the unlocking mechanism (4) and turn the cutter head (1) into the desired position.
  2. Release the unlocking mechanism (4) so that the cutter head (1) locks into place.
Use as a hedge trimmer
  • Move the unit forward evenly.
  • The double-sided cutting heads enable cutting in both directions or by swinging the unit from side to side.

Cleaning/Maintenance

Cleaning/Maintenance Leave any work not covered in this manual to our Service Centre. Only use original parts. There is a risk of injury!
Ensure that the safety key ( 7) is removed before all tasks.
Never use cleaning agents or solvents, which can cause irreparable damage to the unit. Chemicals can attack the plastic components on the unit
Wear gloves when handling the blades ( 10/12). There is a risk of injury from cuts!

Clean and service the unit regularly as follows. This guarantees a long life for your unit:

  • Check the covers and guards for damage and correct position. If necessary, replace.

  • Never operate the machine with defective guards or covers or without protection or with damaged or worn cables.

  • Keep the ventilation slits, motor housing and handles on the equipment clean. To do this, use a damp cloth or brush.

  • Always keep the blade clean. After using the equipment, it is imperative to:

  • Clean the blade (with an oily cloth);

  • Oil the blade shaft with an oil can or spray.

  • Slight notches on the blades can be evened out. For this, sand down the blades with an oil stone. Only sharp blades can cut properly.

  • Blunt, bent or damaged blades must be changed.

We are not liable for damage caused by the use of the unit if the original cause was improper repair or the use of non-original parts or through use other than that designated in this manual.

Storage

  • Keep the equipment in the blade guard supplied, dry and out of reach of children.
  • Store the battery only in a partially charged state. The state of charge should be 40 – 60 % over a longer storage period.
  • Store the equipment between 10° C and 25° C. During storage, avoid extreme cold or heat so the battery does not lose power.
  • During a longer storage period, check the state of charge of the battery and recharge if necessary roughly every 3 months.

Disposal and the environment

Be environmentally friendly. Return the tool, accessories and packaging to a recycling centre when you have fi nished with them.
Machines do not belong with domestic waste.
Do not dispose of the device with the battery installed in household waste, fi re (risk of explosion) or water. Damaged batteries may damage the environment and your health if toxic  fumes or liquids leak out.

  • Dispose of the equipment with the battery discharged. Do not open the equipment or the battery.
  • Dispose of the equipment in accordance with the local regulations. Take the equipment to a collection point, where it will be recycled in an environmentally friendly manner. For information about this, ask your local waste management company or our service centre. Inform the recycling centre about the fi xed-installed rechargeable battery.

Spare parts/Accessories

Spare parts and accessories can be obtained atwww.grizzlytools.shop If you have issues ordering, please use the contact form. If you have any other questions, contact the service centre (see “Service-Center” Page 18).

Item Description Order No.
7 Safety key 91105146
10 Grass shear blade 13699997
11 Blade guard for grass shear blade 91105148
12 Shrub shear blade 13700054
13 Blade guard for shrub shear blade 91104642

Trouble shooting

Problem Possible Cause Error correction
Device doesn‘t start Equipment is not charged Charge equipment (see

„Charging process“)
Switch lock (3) has not been

operated properly

| Switch on (see „Operation“)
On/off switch (8) may be defective| Repair by Service Centre
Safety key (7) not inserted| Insert safety key (see “Operation”)
Bad cutting results| Too much friction due to lack of lubrication| Lubricate blade (10/12) (see  „Cleaning/Maintenance“)
Dirty blade(10/12)| Clean blade (see „Cleaning/Main- tenance“)
Blade (10/12) is blunt or has nicks| Sharpen blade (see „Cleaning/ Maintenance“) or replace (see „Spare parts/Accessories“)
Blade (10/12) is damaged| Replace blade (see „Spare parts/ Accessories“)

Guarantee

Dear Customer, This equipment is provided with a 3-year guarantee from the date of purchase. In case of defects, you have statutory rights against the seller of the product. These statutory rights are not restricted by our guarantee presented below.

Terms of Guarantee

The term of the guarantee begins on the date of purchase. Please retain the original receipt. This document is required as proof of purchase.
If a material or manufacturing defect occurs within three years of the date of purchase of this product, we will repair or replace – at our choice – the product for you free of charge. This guarantee requires the defective equipment and proof of purchase to be presented within the three-year period with a brief written description of what constitutes the defect and when it occurred.
If the defect is covered by our guarantee, you will receive either the repaired product or a new product. No new guarantee period begins on repair or replacement of the product.

Guarantee Period and Statutory Claims for Defects

The guarantee period is not extended by the guarantee service. This also applies for replaced or repaired parts. Any damages and defects already present at the time of purchase must be reported immediately after unpacking. Repairs arising after expiry of the guarantee period are chargeable.

Guarantee Cover

The equipment has been carefully produced in accordance with strict quality guidelines and conscientiously checked prior to delivery.
The warranty is only valid for material or manufacturing defects. This warranty does not extend to consumable parts exposed to normal wear and tear (e.g. battery capacity).
This guarantee shall be invalid if the product has been damaged, used incorrectly or not maintained. Neither does it extend to damage resulting from water, frost, lightning and fi re or improper transport. Precise adherence to all of the instructions specifi ed in the operating manual is required for proper use of the product. Intended uses and actions against which the operating manual advises or warns must be categorically avoided.
The product is designed only for private and not commercial use. The guarantee will be invalidated in case of misuse or improper handling, use of force, or interventions not undertaken by our authorised service branch.

Processing in Case of Guarantee

To ensure quick handling of you issue, please follow the following directions:

  • Please have the receipt and identifi cation number (IAN 384536_2107) ready as proof of purchase for all enquiries.
  • Please fi nd the item number on the rating plate.
  • Should functional errors or other defects occur, please initially contact the service department specifi ed below by telephone or by e-mail. You will then receive further information on the processing of your complaint.
  • After consultation with our customer service, a product recorded as defective can be sent postage paid to the service address communicated to you, with the proof of purchase (receipt) and specifi cation of what constitutes the defect and when it occurred. In order to avoid acceptance problems and additional costs, please be sure to use only the address communicated to you.  Ensure that the consignment is not sent carriage forward or by bulky goods, express or other special freight. Please send the equipment inc. all accessories supplied at the time of purchase and ensure adequate, safe transport packaging.

Repair Service

For a charge, repairs not covered by the guarantee can be carried out by our service branch, which will be happy to issue a cost estimate for you. We can handle only equipment that has been sent with adequate packaging and postage.
Attention: Please send your equipment to our service branch in clean condition and with an indication of the defect. Equipment sent carriage forward or by bulky goods, express or other special freight will not be accepted. We will dispose of your defective devices free of charge when you send them to us.

Service-Center

Service Great Britain
Tel.: 0800 404 7657
E-Mail: [email protected]
IAN 384536_2107

Importer

Please note that the following address is not a service address. Please initially contact the service centre specifi ed above.
Imported for GB market by:
Lidl Great Britain Ltd,
Lidl House, 14 Kingston Road
Surbiton, KT5 9NU
www.grizzlytools.de
Imported for GB market by : Lidl Great Britain Ltd, Lidl House, 14 Kingston Road Surbiton, KT5 9NU

Exploded Drawing

References

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