ZOOZ S2 Dimmer Switch ZEN27 User Manual
- June 7, 2024
- ZOOZ
Table of Contents
USER MANUAL
bright ideas
S2 DIMMER SWITCH
ZEN27 VER. 3.0
FEATURES
-
Manual or Z-Wave on/off and brightness control
-
Simple Direct 3-Way: connect with existing on/off switches in
3-way, 4-way, and 5-way set-ups, no add-on switch needed. -
Scene control: multi-tap triggers (supported by selected hubs)
-
Smart bulb mode: disable relay and control the light via Z-Wave
-
Night light mode: press down when off to turn lights on to 20%
-
Double-tap to full brightness + more advanced settings
-
Built-in Z-Wave Plus signal repeater to extend network range
-
S2 security protocol and the latest 500 Z-Wave chip
SPECIFICATIONS
- Model Number: ZEN27 VER. 3.0
- Z-Wave Signal Frequency: 908.42 MHz
- Power: 120 VAC, 60 Hz
- Maximum Load: 100 W LED, 300 W incandescent; DON’T use with fans, receptacles, chandeliers, or tube lights
- Range: Up to 100 feet line of sight
- Operating Temperature: 32-104° F (0-40° C)
- Installation and Use: Indoor only
CAUTION
This is an electrical device – please use caution when installing and
operating the dimmer switch. Remote control of appliances may result in
unintentional or automated activation of power.
Do not use this Z-Wave device to control electric heaters or other appliances
which produce the risk of fire, burns, or electrical shock when unattended.
To reduce the risk of overheating and possible damage to other equipment, do
not install this unit to control a receptacle; a motor-operated appliance; a
fluorescent lighting fixture; or a transformer-supplied fixture.
BEFORE YOU INSTALL
This switch is intended for installation in accordance with the National
Electric Code and local regulations. It is recommended that a licensed
electrician perform this installation.
WIRING: READ IT!
-
CHECK THE LOAD: lights only (100W for LED’s, 300W for incandescent), DON’T CONNECT THIS SWITCH TO OUTLETS OR TUBE LIGHTS.
-
POWER OFF: turn the circuit power off in the breaker panel before you start. If installing in a multi-switch box with multiple circuits, turn the power off at all of the circuits.
-
CHECK THE WIRES: mark load (most often black), line (most often black), neutral (most often white), and ground (most often bare). 14 AWG wires only! Don’t rely exclusively on your multimeter to identify the wires!
NOT SURE WHAT YOU’RE SEEING? WE’LL HELP! SUPPORT.GETZOOZ.COM SENDS US PICTURES OF YOUR SET-UP BEFORE YOU DISCONNECT WIRES.
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REMOVE THE OLD SWITCH: disconnect the wires and label them with the included label stickers.
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CONNECT THE Z – WAVE SWITCH: follow all installation steps carefully. Wire the switch EXACTLY like in the diagram.
ZEN27 WIRING DIAGRAM FOR SINGLE POLE INSTALLATION
-
Insert the ground (bare) wire into the ground terminal (not shown in the diagram)
-
Insert the power source wire to the Line terminal and load wire to Load Load and the line CAN’T be swapped so make sure you identified them correctly!
-
DON’T FORCE THE SCREWS.
Look up to see how to install the wires correctly
HOW TO INSTALL THE WIRES
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UNSCREW: carefully turn the screw counterclockwise to make space for the wire. DO NOT unscrew completely.
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PRESS DOWN: once it’s loose, press the screw down with your finger so it catches the thread.
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INSERT WIRE: make sure the wire is perfectly straight, then insert it into the terminal while holding the screw down. DO NOT wrap wires around the terminal screws!
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TIGHTEN: turn the screw clockwise to tighten At the wire. DO NOT OVERTIGHTEN!
COMPLETE INSTALLATION
Secure your Z-Wave switch in the box with mounting screws, handling
the wires with care.
Install the wall plate and restore power to the circuit.
TEST THE SWITCH
The LED indicator should light up as soon as you turn the power back on if
the switch (light) is OFF. Tap the upper paddle for ON and the lower paddle
for OFF. If the test fails, please check that:
- power is fully restored to the circuit
- wiring matches the instructions exactly
- the load isn’t too large and overheating the switch causing it to shut off
WARNING
- This product should be installed indoors upon completion of any building renovations.
- Prior to installation, the device should be stored in a dry, dust-and-mold-proof
- Do not install the switch in a place with direct sun exposure, high temperature, or humidity.
- Keep away from chemicals, water, and dust.
- Ensure the device is never close to any heat source or open flame to prevent fire.
- Ensure the device is connected to an electric power source that does not exceed the maximum load power.
- No part of the device may be replaced or repaired by the
Z-WAVE CONTROL
-
ADD DEVICE to your hub Initiate inclusion (pairing) in the app (or web interface).
Not sure how?
Scan one of the QR codes below for step-by-step instructions or get in touch: www.support.getzooz.com -
Finalize inclusion at the switch.
TAP UP 3 TIMES QUICKLY
The LED
indicator will blink blue to signal communication and turn green for 3 seconds
if inclusion is successful or turn red for 3 seconds if the pairing attempt
fails.
NEED SOME HELP?
ask@getzooz.com
Choose your hub and scan the QR code with your phone’s camera. Then click on
the link to access the step-by-step pairing instructions.
Smart Thing
https://www.support.getzooz.com/kb/article/205-how-to-add-your-zen27
-dimmer-to-smartthings/
Hubitat
https://www.support.getzooz.com/kb/article/425-how-to-add-your-zen27-dimmer-
switch-to-hubitat/
Wink
https://www.support.getzooz.com/kb/article/194-how-to-add-your-zen27
-dimmer-to-wink/
Vera
https://www.support.getzooz.com/kb/article/199-how-to-add-your-zen27
-dimmer-to-vera/
Get more tutorials and helpful tips at ww.support.getzooz.com
TROUBLESHOOTING
The switch won’t add to your system? Try this:
- Initiate EXCLUSION and tap the lower paddle 3 times quickly.
- Tap the upper paddle 4-5 times quickly when adding it.
- Bring the gateway controller (hub) closer to the switch, it may be out of range.
- Get troubleshooting tips for your hub at www.support.getzooz.com
The switch won’t control the lights manually anymore? Try this:
- Turn the power off at the breaker and check if a wire didn’t get loose.
- Exclude the switch from the hub or reset it in case manual control was accidentally disabled.
- The load may be incompatible so try it with a single incandescent bulb.
EXCLUSION (REMOVING / UNPAIRING DEVICE)
- Bring your Z-Wave gateway (hub) close to the switch if possible
- Put the Z-Wave hub into exclusion mode (not sure how to do that? ask@getzooz.com)
- Tap the lower paddle on the switch 3 times quickly (the LED indicator will start blinking blue)
- Your hub will confirm exclusion, the LED indicator on the switch will turn green for 3 seconds, and the device will disappear from your controller’s device list
FACTORY RESET
If your primary controller is missing or inoperable, you may need to reset the
device to factory settings. To complete the reset process manually, tap-tap-
tap’n’hold the upper paddle (so tap twice quickly and hold the third
time) for at least 10 seconds. The LED indicator will flash to confirm a
successful reset.
NOTE: All previously recorded activity and custom settings will be erased
from the device’s memory.
ADVANCED SETTINGS
Please refer to your controller’s user guide for advanced programming
instructions as they are a little different for every software.
Not sure where to start? Go
towww.support.getzooz.com for detailed
instructions on how to change the settings on SmartThings, Vera, and more.
Or just email us: ask@getzooz.com
CUSTOMIZE YOUR SWITCH
Here is a selection of settings available to customize your dimmer. Scan
the QR code for a full list of parameters and look below for how to access
them on your hub.
https://www.support.getzooz.com/kb/article/314-zen27-s2
-dimmer-ver-3-01-advanced-settings/
-
LED Indicator behavior:
6 x TAP UP to change the indicator mode -
Smart Bulb Mode (disable the relay): 3 x TAP UP’N’HOLD (hold at the 4th tap)
-
Double-tap behavior
Adjustable dimming speed and ramp rate
Choose your hub and scan the QR code with your phone’s camera. Then click on the link to learn how to access and change the advanced settings for the switch on your hub.
SCENE CONTROL
You can trigger scenes or control other connected devices in your network
using this switch. Just enable the setting in Parameter 13 and verify that
your hub supports scene control. Assign scenes or actions to 1-tap, 2-tap,
3-tap, 4-tap, and 5-tap as well as to held and released for any of the
paddles.
Scan the QR code for scene control programming instructions on your hub.
https://www.support.getzooz.com/kb/search/?q=zen27%20scene%20control
QUESTIONS?
ask@getzooz.com
ASSOCIATION
This dimmer switch supports Group 1 with up to 1 device for lifeline
communication and Group 2 and 3 with up to 5 devices. This device will send
BASIC REPORT to Group 1, BASIC SET to group 2 and MULTILEVEL to Group 3 (for
remote dimming) when operated manually.
You can set direct association to have the switch control another Z-Wave
device independently of the hub by using Group 2 and 3. Not every hub exposes
direct association settings in the interface so please go to
www.support.getzooz.com to see if your
system allows for the direct association.
This product can be included and operated in any Z-Wave network with other
Z-Wave certified devices from other manufacturers and/or other applications.
All non-battery-operated nodes within the network will act as repeaters
regardless of vendor to increase the reliability of the network. This product
features the latest Security 2 (S2) framework to remove smart home network
hacking risks. This device is equipped with a unique authentication code for
trusted wireless communication.
This is an ETL-certified device. ETL, just like UL, is a Nationally
Recognized Testing Laboratory. The ETL mark is proof of product compliance
with North American safety standards.
WARRANTY
This product is covered under a 12-month limited warranty.
To read the full warranty policy or file a warranty claim, please go to
www.getzooz.com/warranty
IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR
DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY
THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR OTHERWISE EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES. ZOOZ’S LIABILITY AND CUSTOMER’S EXCLUSIVE
REMEDY FOR ANY CAUSE OF ACTION ARISING IN CONNECTION WITH THIS AGREEMENT
OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT
LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES,
IS EXPRESSLY LIMITED TO, AT ZOOZ’S OPTION, REPLACEMENT OF, OR REPAYMENT OF
THE PURCHASE PRICE FOR THAT PORTION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES
ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS
AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS
MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ’S DELIVERY, OR THE DATE
FIXED FOR DELIVERY IN THE EVENT OF NONDELIVERY.
FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE.
SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE
DIRECTLY EXPOSED TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
- This device may not cause harmful interference,
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used according to instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in any given
installation.
If this equipment causes harmful interference to radio or television
reception, the user may try to correct the interference by taking one or more
of the following measures:
- Reorient or relocate receiving antenna
- Increase the separation between equipment and receiver
- Connect the equipment into a separate outlet or circuit from the receiver
- Consult the dealer or an experienced radio/TV technician for additional assistance
All brand names displayed are trademarks of their respective holders.
© Zooz 2021
www.getzooz.com
ask@getzooz.com
FIRMWARE VERSION 3.03
ZEN27 WIRING DIAGRAMS FOR THE MOST COMMON 3-WAY INSTALLATIONS
For more diagrams or to request custom instructions go to
support.getzooz.com
STOP!
Wire and screw position, as well as color codes, are for illustration only.
You should not follow the colors and position in the illustration blindly.
Always identify all wires prior to installing Zooz switches and make sure you
can match the diagrams to your set-up exactly. Don’t experiment or attempt a
“trial-and-error” installation for your own safety.
NOTE!
If you are not comfortable identifying the wiring and completing the
installation, please consult a licensed electrician. Make sure you have
identified all wiring correctly before connecting the switch. If your wiring
doesn’t match any of the below diagrams, contact our support:
ask@getzooz.com
ON/OFF SWITCHES ONLY
Do not connect Zooz Z-Wave switches to an existing 3-way dimmer,
illuminated switch, or an electronic add-on switch.
Zooz switches can only be wired with mechanical on/off switches in an a-way or
4-way setting!
To simplify the diagrams, we did not include connections for the ground wire.
Remember that all Zooz switches need to be wired according to the electrical
code, with ground wire connected to the ground terminal.
Always install your Zooz S2 switch in the box with a direct connection to
the power line. Diagrams and instructions in this manual are for ZEN26 and
ZEN27 models ONLY!
ZEN27 WIRING DIAGRAMS FOR THE MOST COMMON 4-WAY INSTALLATIONS
For more diagrams or to request custom instructions go to
support.getzooz.com
CHECK 3-WAY / 4-WAY TYPE!
Your 3-way and 4-way switches may have a different terminal layout so identify
the in and out terminals on the 4-way switch and the common terminal on the
3-way switch before the installation.
The Simple Direct 3-Way/4-Way implemented in this device is a unique Z-Wave
multi-point control solution covered under U.S. Patent 10,219,353 Bl.
MANUAL CONTROL
1. TAP: turn the light on to the last brightness level. It takes around
a second for the dimmer to reach full brightness. See advanced settings to
change the ramp rate and single/double-tap behavior.
PRESS AND HOLD: add brightness.
2 x TAP : turn on to full brightness.
TAP TAP TAP’N’HOLD: factory reset.
1 TAP: turn the light off.
PRESS AND HOLD: reduce brightness or turn on to 20% (night light mode)
when the dimmer is off.
Pull the AIR-GAP SWITCH out when changing bulbs to cut off power to the
switch for your safety and shock prevention.
GOT SMART BULBS?
DON’T CONNECT the dimmer directly to your smart bulb. Ask us for wiring and
programming instructions for on/off and brightness control of your smart bulb!
NEED HELP?
If you’re having trouble reading the diagrams or don’t see your wiring set-
up here, get in touch!
We have more 3-way, 4-way, and 5-way diagrams and instructions. There are
many ways to wire mutt’ point control set-ups so unless you can match your
wiring to the diagrams here, please don’t attempt the installation for your
own safety.
www.support.getzooz.com
ask@getzooz.com
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