ZOOZ ZEN20 Z-Wave Plus S2 Power Strip User Manual
- June 5, 2024
- ZOOZ
Table of Contents
ZOOZ ZEN20 Z-Wave Plus S2 Power Strip User Manual
Feature
- Z-Wave on/off control of up to 5 electrical devices
- On/off (charging/charged) reports from USB ports to the hub (no
- Wave control) – turn off the charging device for best results
- Energy monitoring for each of the 5 outlets
- Built-in overload protection and ETL certification
- Z-Wave Plus signal repeater to extend network range
- S2 security protocol and the latest 500 Z-Wave chip for faster and safer wireless communication
Specification
- Model Number: ZEN20 VER. 3.0
- Z-Wave Signal Frequency: 908.42 MHz
- Power: 120 VAC
- Maximum Load: 15 A total (between 5 outlets)
- Maximum Load for USB ports: 2.1 A total (between 2 ports)
- Cord Length: 2 feet
- Range: Up to 100 feet line of sight
- Installation and Use: Indoor only
CAUTION
This is an electrical device – please use caution when installing and operating the power strip. Remote control of appliances may result in unintentional or automated activation of power. Do NOT use this Z-Wave device to control electric heaters or other appliances which produce the risk of fire, burns, or electrical shock when unattended.
Installation
Plug the Power Strip into any standard grounded 110 V receptacle. Do NOT connect any devices to the strip at this point. Turn the power switch on (the RESET side) and click each of the channels control buttons to see if the LED indicators come on and off. If the LED indicators don’t light up at all, please try a different receptacle. If they’re still off, please make sure the power switch is on. If the problem persists, please get in touch with our support team: ask@getzooz.com
BEFORE YOU PLUG ANYTHING IN
Make sure the load you are about to connect does NOT exceed 15 A in power. This Power Strip can hold up to 15 A in total. It means that the power of all appliances connected to your ZEN20 at a given time can NOT exceed 15 A. It doesn’t matter if this is just one device connected to one of the outlets or 5 small appliances plugged into all of the Strip’s outlets.
Connecting heavy duty equipment to this Power Strip will DAMAGE the device and may cause the connected appliance to malfunction. Do NOT plug washers, dryers, refrigerators, or motors over 1/3 hp to any of the outlets on the Power Strip.
Not sure if your equipment can be safely controlled by the Power Strip? Just ask: ask@getzooz.com
This product can be included and operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers and/or other applications. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network.This product features the latest Security 2 (S2) framework to remove smart home network hacking risks. This device supports the S2 unauthenticated security level with encrypted communication.
Warning
- This product should be installed indoors upon completion of any building renovations.
- Prior to installation, the device should be stored in a dry, dust-and-mold proof place.
- Do not install the Power Strip in a place with direct sun exposure, high temperature, or humidity.
- Keep away from chemicals, water, and dust.
- Ensure the device is never close to any heat source or open flame to prevent fire.
- Ensure the device is connected to an electric power source that does not exceed the maximum load power.
- No part of the device may be replaced or repaired by the user.
Warranty
This product is covered under a 12-month limited warranty. To read the full warranty policy or file a warranty claim, please go to www.getzooz.com/warranty
Z-Wave Control
-
Plug the Power Strip into a grounded receptacle you’re planning to use it at (it doesn’t need to be close to the hub)
-
ADD DEVICE to your hub
Initiate inclusion (pairing) in the app (or web interface). Not sure how? Get step-by-step instructions for adding the strip to SmartThings, Vera, Hubitat and other hubs here: www.support.getzooz.com -
Finalize inclusion at the strip
CLICK CH1 BUTTON 3 TIMES QUICKLY: All LED indicators will start flashing.
-
You will see 7 or 8 new on/off devices in your app: 5 channels for on/off control, 2 channels for on/off monitoring (USB ports reporting charging/ charged status, no control), and possibly one master node to access and adjust advanced settings in, depending on the hub you’re using.
NEED SOME HELP? ask@getzooz.com
TROUBLESHOOTING
- The Power Strip won’t add to your system? Try this:
- Initiate EXCLUSION and click the CH1 button 3 times quickly.
- Click the CH1 button 4-5 times quickly when adding it.
- Bring the Power Strip closer to your hub, it may be out of range.
- Double-check if the device is powered.
- Get troubleshooting tips for your hub at www.support.getzooz.com
EXCLUSION (REMOVING / UNPAIRING DEVICE)
- Bring the strip within direct range of your Z-Wave gateway (hub).
- Put the Z-Wave hub into exclusion mode (not sure how to do that? ask@getzooz.com).
- Press and release the CH1 button 3 times quickly.
- Your hub will confirm exclusion and all of the channels (child outlets) and the main device will disappear from your controller’s device list.
FACTORY RESET
If your primary controller is missing or inoperable, you may need to reset the device to factory settings. To complete the reset process manually, click- click-click’n’hold CH1 button for at least 10 seconds. All LED indicators will flash to confirm successful reset.
NOTE: All previously recorded activity and custom settings EXCEPT for the kWh record will be erased from the device’s memory.
KWH RESET
If you’d like to reset the kWh record for any of the outlets, just click the CH button next to the respective outlet 10 times very quickly. Network exclusion or factory reset will NOT automatically erase the kWh data.
Advanced Settings
Please refer to your controller’s user guide for advanced programming instructions as they are a little different for every software. Not sure where to start? Go to www.support.getzooz.com for detailed instructions how to change the settings on SmartThings, Vera, and more. Or just email us: ask@getzooz.com
ASSOCIATION
The Power Strip supports Group 1 for lifeline communication of on/off status to the Z-Wave gateway controller (hub).
CUSTOMIZE YOUR POWER STRIP
You can adjust the frequency and threshold for power monitoring or change how the buttons and LED indicators behave on your Power Strip. Scan the QR code for a full list of parameters for this device and learn how to access them on your hub.
IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHE-THER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ’S LIABILITY AND CUSTOMER’S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ’S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ’S DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.
FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER. This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
- This device may not cause harmful interference,
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:
- Reorient or relocate receiving antenna
- Increase the separation between equipment and receiver
- Connect equipment into a separate outlet or circuit from receiver
- Consult the dealer or an experienced radio/TV technician for additional assistance