zoOZ ZEN16 Z-Wave Plus S2 MultiRelay for Garage Doors User Manual
- June 4, 2024
- ZOOZ
Table of Contents
ZEN16 Z-Wave Plus S2 MultiRelay for Garage Doors
User Manual
MULTIRELAY ZEN16 VER. 2.0
www.getzooz.com
ask@getzooz.com
FIRMWARE VERSION 2.10
FEATURES
- Powerful dry contact relays to control loads up to 15 A and 20 A
- Perfect for outdoor lighting, pool pumps, garage door, or gas fireplace
- Control up to 3 connected loads independently or together
- Z-Wave or optional wall switch control (toggle or momentary type)
- VER. 2.0: 700 series Z-Wave chip and SmartStart S2 security
- Built-in timers for each relay to simplify automation
- Remembers and restores on/off status aer power failure
- Built-in Z-Wave Plus signal repeater to extend network range
- Powered by 12-24 V DC/AC or USB C port for easy set-up
- Wall mounting and minimal design for a clean installation
SPECIFICATIONS
- Model Number: ZEN16
- Z-Wave Signal Frequency: 908.42 MHz
- Power: 12-24 V DC/AC or USB C (DON’T use laptop / tablet chargers)
- Maximum Load: Relay 1: 15A (, R2: 15A (, R3: 20A
- Range: Up to 100 feet line of sight
- Operating Temperature: 32-104° F (0-40° C)
- Installation and Use: Indoor only
CAUTION
This is an electrical device – please use caution when installing and
operating the MultiRelay. Remote control of appliances may result in
unintentional or automated activation of power.
BEFORE YOU INSTALL
This device is intended for installation in accordance with the National
Electric Code and local regulations. It is recommended that a licensed
electrician perform this
installation. USE A SINGLE POWER SOURCE AT ALL TIMES.
WIRING: READ IT!
- CHECK THE LOAD: make sure that the connected appliance does not exceed 15 A for Relay 1 and Relay 2 or 20 A for Relay 3.
- POWER OFF: turn the circuit power off in the breaker panel before you start. If handling wiring from a box with multiple circuits, turn power off at all of the circuits.
- REMOVE THE WALL SWITCH: if the load is currently controlled by a wall switch, carefully remove it from the box and disconnect the wires from the switch.
- CONNECT THE MULTIRELAY: follow the instructions in the appropriate diagram for your set-up. If you can’t find your scenario in the diagrams below, please request custom instructions from our support team, we’re happy to help: ask@getzooz.com
WIRING TIPS
TAKE PICTURES
Before you disconnect any wires, document your set-up and send us images of
your existing installation so we can help if needed.
GATHER YOUR TOOLS
Always use the correct screwdriver size for the terminal screws on your
MultiRelay and wall switches (if connecting them). Use appropriate electrical
tools when cutting,
prepping, and stripping electrical wires. If you don’t have the necessary
tools to perform the installation or are not sure which tools to use or how,
please hire an electrician
to complete the installation for you.
SAFETY FIRST
Follow the National Electrical Code and your local safety regulations when
performing the installation, including (but not limited to), choosing the
correct gauge of jumper wires. The recommended gauge for 15 Amp circuits is 14
AWG and 12 AWG for 20 Amp circuits. PO
HOW TO SECURE WIRES IN TERMINALS: first, unscrew the appropriate
terminal’s screw just far enough so there is a clear opening in the terminal
for the wire to go in. Make sure the wire is stripped at the right length and
perfectly straight before you insert it into the terminal. Once you put the
wire in the terminal, carefully screw the terminal screw back in to hold down
the wire. Check the connection by gently pulling on the connected wire to make
sure it’s fixed securely.
POWER THE MULTIRELAY : connect the USB C power source to the MultiRelay
or use the “+” “-” terminals on the device to bring low voltage power to it.
Never use both at the same time. In both cases, you’ll need a standard 1 A
power adapter to plug into a standard 120 VAC receptacle. Do NOT use with
laptop or tablet chargers, they require a large battery on load to activate.
ZOOZ MULTI-RELAY ZEN16 WIRING DIAGRAMS
ZEN16 WIRING DIAGRAM FOR GARAGE DOOR OPENERS
https://www.support.getzooz.com/kb/search/?q=ZEN16%20GARAGE
Scan with your phone’s camera and click on the link to program the ZEN16 on
your hub.
Connect to simple wall momentary opener switches only! “Fancy” switches with
electronic displays will not work with the MultiRelay.
Use traditional motorized garage door openers only. The MultiRelay will NOT
work with smart openers like my system.
ZEN16 WIRING DIAGRAM FOR GAS FIREPLACE MILLIVOLT VALVE
ZEN16 WIRING DIAGRAM FOR POOL LIGHT AND POOL PUMP
1. ADD DEVICE to your hub
Initiate inclusion (pairing) in the app (or web interface).
Not sure how? Use the camera on your phone to scan the QR code below for hub
specific instructions.
**2. Finalize inclusion at the device.
Scan the QR code on the back of the device if your hub supports SmartStart
inclusion.
Click the Z-Wave button 3 times quickly to** add the MultiRelay to your
network. The LED indicator will blink to signal communication and remain on
for 2 seconds to confirm inclusion.
Choose your hub and scan the QR code with
your phone’s camera. Then click on the link to access step-by-step pairing
instructions.
| |
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https://www.support.getzooz.com/kb/article/362-how-to-add-your-zen16
-multirelay-to-smartthings/| https://www.support.getzooz.com/kb/article/375
-how-to-add-your-zen16-multirelay-to-hubitat/|
https://www.support.getzooz.com/kb/article/366-how-to-add-your-zen16
-multirelay-to-vera/
NEED SOME HELP? ask@getzooz.com
TROUBLESHOOTING
The MultiRelay won’t add to your system? Try this:
- Initiate EXCLUSION and click the Z-Wave button 3 times quickly.
- Click the Z-Wave button 4-5 times quickly when adding it.
- Bring your MultiRelay closer to the gateway controller (hub), it may be out of range.
- Get troubleshooting tips for your hub at www.support.getzooz.com
EXCLUSION (REMOVING / UNPAIRING DEVICE)
1. Bring your MultiRelay is close to the Z-Wave gateway (hub) and power it
2. Put the Z-Wave hub into exclusion mode (not sure how to do that?
ask@getzooz.com)
3. Click the Z-Wave button 3 times quickly
4. Your hub will confirm exclusion and the MultiRelay will disappear from your
controller’s device list
FACTORY RESET
If your primary controller is missing or inoperable, you may need to reset the
device to factory settings. To complete the reset process manually, click the
Z-Wave button 4 times quickly, and the LED indicator will light up, then
quickly click the Z-Wave button 4 times again. The LED indicator will flash 3
times to confirm successful reset and will then turn off.
NOTE: All previously recorded activity and custom settings will be erased
from the device’s memory.
WARNING
- This product should be installed indoors upon completion of any building renovations.
- Prior to installation, the device should be stored in a dry, dust-and-mold-proof place.
- Do not install the device in a place with direct sun exposure, high temperature, or humidity.
- Keep away from chemicals, water, and dust.
- Ensure the device is never close to any heat source or open flame to prevent fire.
- Ensure the device is connected to an electric power source that does not exceed the maximum load power.
- No part of the device may be replaced or repaired by the user.
S2
This product can be included and operated in any Z-Wave network with other
Z-Wave certified devices from other manufacturers and/or other applications.
All non-battery-operated nodes within the network will act as repeaters
regardless of vendor to increase the reliability of the network.
This product features the latest Security 2 (S2) framework to remove smart
home network hacking risks. This device is equipped with a unique
authentication code for trusted wireless communication.
This is an ETL certified device. ETL, just like UL, is a Nationally Recognized
Testing Laboratory. The ETL mark is proof of product compliance with North
American safety standards.
**COMMAND CLASSES
**
This device requires the following command classes to be supported and
recognized by your Z-Wave controller:
COMMAND_CLASS_ZWAVEPLUS_INFO
COMMAND_CLASS_SWITCH_BINARY
COMMAND_CLASS_ASSOCIATION
COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION
COMMAND_CLASS_ASSOCIATION_GRP_INFO
COMMAND_CLASS_TRANSPORT_SERVICE
COMMAND_CLASS_VERSION
COMMAND_CLASS_MANUFACTURER_SPECIFIC
COMMAND_CLASS_DEVICE_RESET_LOCALLY
COMMAND_CLASS_POWERLEVEL
COMMAND_CLASS_CONFIGURATION
COMMAND_CLASS_MULTI_CHANNEL
COMMAND_CLASS_SECURITY_2
COMMAND_CLASS_SUPERVISION，
COMMAND_CLASS_FIRMWARE_UPDATE_MD_V2
ADVANCED SETTINGS
Please refer to your controller’s user guide for advanced programming
instructions as they are a little different for every soare.
Not sure where to start? Go to
www.support.getzooz.com for detailed
instructions on how to change the settings on SmartThings, Vera, and more. Or
just email us: ask@getzooz.com
ASSOCIATION
his device supports Groups 1 with up to 1 device for lifeline communication
and Groups 2 (for Relay 1), 3 (for R2), 4 (for R3) with up to 5 devices each
to send BASIC_SET reports when operated manually.
CUSTOMIZE YOUR MULTIRELAY
On Off Status Aer Power Failure
Parameter 1: Set the on off status for the relays is a power failure.
Values: 0 – ALL relays forced to OFF (regardless of the state
prior to power outage); 1 – ALL relays remember and restore on/off status aer
power failure (default); 2 – ALL relays forced to ON (regardless of state
prior to power
outage); 3 – Relay 1 and Relay 2 remember and restore on/off status aer power
failure, Relay 3 forced to OFF;
4 – Relay 1 and Relay 2 remember and restore on/off status aer power failure,
Relay 3 forced to ON.
Size: 1-byte dec.
Switch Type for Relay 1 (Sw1)
Parameter 2: Choose the wall switch type you want to connect to the Sw1
terminal. Default: 2.
Values: 0 – momentary for lights only 1 –; toggle switch (light on when the
switch is toggled up, light off when the switch is toggled down); 2 toggle
switch (state – changes whenever the switch is toggled); 3 – garage door
momentary mode for Z-Wave control 4 – leak ( ); alarm (water sensor); 5 – heat
alarm; 6 – motion alert; 7 – open/close alert (door sensor); 8 – CO alarm; 9 –
CO2 alarm; 10 – on/off report (dry contact switch/sensor); 11 – garage door
mode for the relay (momentary contact) and door sensor type for the input (use
with wired analog door/window sensors and garage gate openers).
Press and hold the Z-Wave button for 5 seconds to change the mode manually
between values 0 and 3.
Size: 1-byte dec.
Switch Type for Relay 2 (Sw2) Parameter 3: Choose the wall switch type you
want to connect to the Sw2 terminal. Default: 2. Values: 0 – momentary for
lights only 1 –; toggle switch (light on when the switch is toggled up, light
off when the switch is toggled down); 2 toggle switch (state – changes whenever
the switch is toggled); 3 – garage door momentary mode for Z-Wave control; 4 –
leak ( ) alarm (water sensor); 5 – heat alarm; 6 – motion alert; 7 –
open/close alert (door sensor); 8 – CO alarm; 9 – CO2 alarm; 10 – on/off report
(dry contact switch/sensor); 11 – garage door mode for the relay (momentary
contact) and door sensor type for the input (use with wired analog door/window
sensors and garage gate openers).
Click-click’n’hold the Z-Wave button for 5 seconds to change the mode
manually between values 0 and 3.
Size: 1-byte dec.
Switch Type for Relay 3 (Sw3)
Parameter 4: Choose the wall switch type you want to connect to the Sw3
terminal. Values: 0 – momentary for lights only 1 – ; toggle switch (light on
when the switch is toggled up, light off when the switch is toggled down); 2
toggle switch (state – changes whenever the switch is toggled); 3 – garage
door momentary mode for Z-Wave control. D ( ) default: 2.
Click-click-click’n’hold the Z-Wave button for 5 seconds to change the mode
manually for values 0-3.
Size: 1-byte dec.
LED Indicator Control
Parameter 5: Choose if you want the LED indicator to turn on when any of the
relays are on or if all of them are off, or if you want it to remain on or off
at all times. Values: 0 – LED indicator is on when ALL of the relays are off,
LED indicator is off when any of the relays is on (default); 1 – LED indicator
is on when any of the relays is on, LED indicator is off when ALL of the relays
are off; 2 – LED indicator is always OFF; 3 – LED indicator is always ON.
Click the Z-Wave button 5 times quickly to change the mode manually.
Size: 1-byte dec.
Auto Turn-Off Timer for Relay 1
Parameter 6: Use this parameter to set the time at which you want the device
connected to Relay 1 to automatically turn off once it has been turned on. The
number entered as a value corresponds to the number of minutes, seconds, or
hours (set the unit in Par. 15). Values: 0 – timer disabled (default); 1 –
65535.
Size: 4 bytes Dec.
Auto Turn-On Timer for Relay 1
Parameter 7: Use this parameter to set the time at which you want the device
connected to Relay 1 to automatically turn on once it has been turned off. The
number entered as a value corresponds to the number of minutes, seconds, or
hours (set the unit in Par. 16). Values: 0 – timer disabled (default); 1 –
65535.
Size: 4-byte dec.
Auto Turn-Off Timer for Relay 2
Parameter 8: Use this parameter to set the time at which you want the device
connected to Relay 2 to automatically turn off once it has been turned on. The
number entered as a value corresponds to the number of minutes, seconds, or
hours (set the unit in Par. 17). Values: 0 – timer disabled (default); 1 –
65535.
Size: 4-byte dec.
Auto Turn-On Timer for Relay 2
Parameter 9: Use this parameter to set the time at which you want the device
connected to Relay 2 to automatically turn on once it has been turned off. The
number entered as a value corresponds to the number of minutes, seconds, or
hours (set the unit in Par. 18). Values: 0 – timer disabled (default); 1 –
65535.
Size: 4-byte dec.
Auto Turn-Off Timer for Relay 3
Parameter 10: Use this parameter to set the time at which you want the device
connected to Relay 3 to automatically turn off once it has been turned on. The
number entered as a value corresponds to the number of minutes, seconds, or
hours (set the unit in Par. 19). Values: 0 – timer disabled (default); 1 –
65535.
Size: 4-byte dec.
Auto Turn-On Timer for Relay 3
Parameter 11: Use this parameter to set the time aer which you want the device
connected to Relay 3 to automatically turn on once it has been turned off. The
number entered as a value corresponds to the number of minutes, seconds, or
hours (set the unit in Par. 20). Values: 0 – timer disabled (default); 1 –
65535.
Size: 4-byte dec.
Enable/Disable Manual Control for Sw1
Parameter 12: Enable or disable physical on/off control of Relay 1 from the
wall switch connected to the Sw1 terminal. If disabled, you’ll only be able to
control the connected device via Z-Wave. Values: 0 – local control disabled. 1
– local control enabled (default). 2 – local control disabled with enabled
on/off reports (connected switch won’t control the relay but it will send on/off
reports to the hub when triggered).
Size: 1-byte dec.
Enable/Disable Manual Control for Sw2
Parameter 13: Enable or disable physical on/off control of Relay 2 from the
wall switch connected to the Sw2 terminal. If disabled, you’ll only be able to
control the connected device via Z-Wave. Values: 0 – local control disabled. 1
– local control enabled (default). 2 – local control disabled with enabled
on/off reports.
Size: 1-byte dec.
Enable/Disable Manual Control for Sw3
Parameter 14: Enable or disable physical on/off control of Relay 3 from the
wall switch connected to the Sw3 terminal. If disabled, you’ll only be able to
control the connected device via Z-Wave. Values: 0 – local control disabled. 1
– local control enabled (default). 2 – local control disabled with enabled
on/off reports.
Size: 1-byte dec.
Auto Turn-Off Timer Unit for Relay 1
Parameter 15: Choose between seconds, minutes, and hours as the unit for the
auto turn-off timer for Relay 1. Values: 0 – minutes (default); 1 – seconds; 2
– hours.
Size: 1-byte dec.
Auto Turn-On Timer Unit for Relay 1
Parameter 16: Choose between seconds, minutes, and hours as the unit for the
auto-turn-on timer for Relay 1. Values: 0 – minutes (default); 1 – seconds; 2
– hours.
Size: 1-byte dec.
Auto Turn-Off Timer Unit for Relay 2
Parameter 17: Choose between seconds, minutes, and hours as the unit for the
auto turn-off timer for Relay 2. Values: 0 – minutes (default); 1 – seconds; 2
– hours.
Size: 1-byte dec.
Auto Turn-On Timer Unit for Relay 2
Parameter 18: Choose between seconds, minutes, and hours as the unit for the
auto turn-on timer for Relay 2. Values: 0 – minutes (default); 1 – seconds; 2
– hours.
Size: 1-byte dec.
Auto Turn-Off Timer Unit for Relay 3
Parameter 19: Choose between seconds, minutes, and hours as the unit for the
auto turn-off timer for Relay 3. Values: 0 – minutes (default); 1 – seconds; 2
– hours.
Size: 1-byte dec.
Auto Turn-On Timer Unit for Relay 3
Parameter 20: Choose between seconds, minutes, and hours as the unit for the
auto turn-on timer for Relay 3. Values: 0 – minutes (default); 1 – seconds; 2
– hours.
Size: 1-byte dec.
DC Motor Mode Parameter 24: Sync R1
and R2 together to prevent them from being activated at the same time. Values:
0 – DC motor mode disabled (relays will activate whenever they’re triggered);
1 – DC motor mode enabled (relay will check the status of the other relay are
being triggered and will shut the other relay off before activating so that
only one of the relays is on at the same time). Default: 0.
Size: 1-byte dec.
Reversed Reports for Sw1
Parameter 28: Reverse the reported values for your selected input type on Sw1
terminals (select the same value as you chose for parameter 2 to reverse the
values for open and closed circuits). Values: 0 – values reported as normally
open, not reversed (default); 4 – leak alarm (water sensor); 5 – heat alarm; 6
– motion alert; 7 – open/close alert (door sensor); 8 – CO alarm; 9 – CO2
alarm; 10 – on/off report (dry contact switch/sensor).
Size: 1-byte dec.
NOTE: This will not affect the relay behavior if you leave the input linked to
the output, it will still trigger the relay to on when the circuit is closed
(if connected to R1), regardless of the reported value. This setting only
affects the reports displayed in the hub for the input and does not affect the
relay (output) behavior.
Use parameters 29 and 30 to reverse reporting on
Sw2 and Sw3 inputs respectively.
QUESTIONS?
ask@getzooz.com |
www.support.getzooz.com
WARRANTY
This product is covered under a 12-month limited warranty or extended 5-year
warranty once registered. To read the full warranty policy or file a warranty
claim, please go to
www.getzooz.com/warranty
IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES
FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY,
WHETHER IN AN ACTION IN CONTRACT OR OTHERWISE EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. ZOOZ’S LIABILITY AND CUSTOMER’S EXCLUSIVE REMEDY
FOR ANY CAUSE OF ACTION ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE
OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH
OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY
LIMITED TO, AT ZOOZ’S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE
PRICE FOR THAT PORTION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED.
ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE
OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY
(30) DAYS FROM ZOOZ’S DELIVERY, OR THE DATE FIXED FOR DELIVERY IN THE EVENT OF
NON-DELIVERY.
FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE.
SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE
DIRECTLY EXPOSED TO WATER.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following conditions:
- This device may not cause harmful interference,
- This device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used according to instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television
reception, the user may try to correct the interference by taking one or more
of the following measures:
- Reorient or relocate receiving antenna
- Increase the separation between equipment and receiver
- Connect the equipment into a separate outlet or circuit from the receiver
- Consult the dealer or an experienced radio/TV technician for additional assistance
All brand names displayed are trademarks of their respective holders.
© Zooz 2022
Documents / Resources
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