zooZ ZEN72 Dimmer Switch User Manual
- June 1, 2024
- ZOOZ
Table of Contents
- zooZ ZEN72 Dimmer Switch
- FEATURES
- SPECIFICATIONS
- **BEFORE YOU INSTALL
- ZEN72 WIRING DIAGRAM FOR SINGLE POLE INSTALLATION
- HOW TO INSTALL THE WIRES
- Z-WAVE CONTROL
- TROUBLESHOOTING
- FACTORY RESET
- ADVANCED SETTINGS
- ZEN72 WIRING DIAGRAMS FOR THE MOST COMMON 3-WAY INSTALLATIONS
- ZEN72 4-WAY INSTALLATION WIRING DIAGRAM (LINE AND LOAD MUST BE IN THE
- WARRANTY
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
zooZ ZEN72 Dimmer Switch
FEATURES
- Manual or Z-Wave on/off and brightness control
- NEW: 700 series Z-Wave chip for better range and taster control
- Direct 3-Way: works with regular on/off switches in a 3-way
- Scene control: trigger actions with multi-tap (select hubs only)
- Smart bulb mode: disable relay and control the light via Z-Wave
- Night light mode: press down when off to turn lights on to 20%
- Adjustable LED indicator in 4 colors and 3 brightness levels
- Built-in Z-Wave range test tool and signal repeater
- Works with LED and incandescent bulbs (don’t use with tubes)
SPECIFICATIONS
- Model Number: ZEN72 VER. 1.0
- Z-Wave Signal Frequency: 908.42 MHZ
- Power: 120 VAC, 60 Hz
- Maximum Load: 150W LED bulbs, 960W Incandescent, 1800W (15A) Resistive
- Range: Up to 500 feet line of sight
- Operating Temperature: 32-104° F (0-40° C)
- Installation and Use: Indoor only
CAUTION
This is an electrical device – please use caution when installing and
operating the dimmer switch. Remote control of appliances may result in
unintentional or automated activation of power. Do not use this Z-Wave device
to control electric heaters or other appliances that produce the risk of fire,
burns, or electrical shock when unattended. To reduce the risk of overheating
and possible damage to other equipment, do not install this unit to control a
receptacle; a motor-operated appliance; a fluorescent lighting fixture; or a
transformer-supplied fixture.
**BEFORE YOU INSTALL
**
This switch is intended for installation in accordance with the National Electric Code and local regulations. It is recommended that a licensed electrician perform this installation.
WIRING: READ IT!
- CHECK THE LOAD: lights only (150W for LED’s, 500W for incandescent), DON’T CONNECT THIS SWITCH TO OUTLETS OR TUBE LIGHTS.
- POWER OFF: turn the circuit power off in the breaker panel before you start. If installing in a multi-switch box with multiple circuits, turn power off at all of the circuits.
- CHECK THE WIRES: Mark load (most often black), line (most often black), neutral (most often white), and ground (most often bare). 14 AWG wires only! Don’t rely exclusively on your multimeter to identify the wires! NOT SURE WHAT YOU’RE SEEING? WE’LL HELP! SUPPORT.GETZOOZ.COM SEND US PICTURES OF YOUR SET-UP, BEFORE YOU DISCONNECT WIRES.
- REMOVE THE OLD SWITCH: disconnect the wires and label them with the included label stickers.
- CONNECT THE Z-WAVE SWITCH: follow all installation steps carefully. Wire the switch EXACTLY like in the diagram.
ZEN72 WIRING DIAGRAM FOR SINGLE POLE INSTALLATION
- Insert the ground (bare) wire into the Ground terminal (not shown in the diagram)
- Insert the power source wire to Line terminal and load wire to Load terminal. Load and line CAN’T be swapped so make sure you identified them correctly!
HOW TO INSTALL THE WIRES
- UNSCREW: carefully turn the screw counterclockwise to make space for the wire. DO NOT unscrew completely.
- PRESS DOWN: once it’s loose, press the screw down with your finger so it catches the thread.
- INSERT WIRE: make sure the wire is perfectly straight, then insert it into the terminal while -5/8″ holding the screw down. DO NOT wrap wires around the terminal screws!
- TIGHTEN: turn the screw clockwise to tighten the wire. DO NOT OVERTIGHTEN
COMPLETE INSTALLATION
Secure your Z-Wave switch in the box with mounting screws, handling the wires
with care. Install the wall plate and restore power to the circuit.
TEST THE SWITCH
The LED indicator should light up as soon as you turn the power back on if the
switch (light) is OFF. Tap the upper paddle for ON and lower paddle for OFF.
If the test fails, please check that:
- power is fully restored to the circuit
- wiring matches the instructions exactly
- the load isn’t too large and overheating the switch causing it to shut off
WARNING
- This product should be installed indoors upon completion of any building renovations.
- Prior to installation, the device should be stored in a dry, dust-and-mold-proof place.
- Do not install the switch in a place with direct sun exposure, high temperature, or humidity.
- Keep away from chemicals, water, and dust.
- Ensure the device is never close to any heat source or open flame to prevent fire.
- Ensure the device is connected to an electric power source that does not exceed the maximum load power.
- No part of the device may be replaced or repaired by the user.
Z-WAVE CONTROL
- ADD DEVICE to your hub Initiate inclusion (pairing) in the app (or web interface). Not sure how? Scan one of the QR codes below for step-by-step instructions or get in touch: www.support.getzooz.com
- Finalize inclusion at the switch.
TAP UP 3 TIMES QUICKLY > if using traditional Z-Wave inclusion.
SCAN THE QR CODE / ENTER THE 5-DIGIT DSK
if using the new SmartStart method. The LED indicator will blink blue to
signal communication and turn green for 3 seconds if inclusion is successful
or turn red for 3 seconds if the pairing attempt fails.
NEED SOME HELP? ask@getzooz.com Choose your hub and scan the QR code with your phone’s camera. Then click on the link to access the step-by-step pairing instructions.
Get more tutorials and helpful tips at ww.support.getzooz.com
TROUBLESHOOTING
The switch won’t add to your system?
Try this:
- Initiate EXCLUSION and tap the lower paddle 3 times quickly.
- Tap the upper paddle 4-5 times quickly when adding it.
- Bring the gateway controller (hub) closer to the switch, it may be out of range.
- Get troubleshooting tips for your hub at www.support.getzooz.com
The switch won’t control the lights manually anymore?
Try this:
- Turn the power off at the breaker and check if a wire didn’t get loose.
- Exclude the switch from the hub or reset it in case manual control was accidentally disabled
- The load may be incompatible so try it with a single incandescent bulb.
EXCLUSION (REMOVING / UNPAIRING DEVICE)
- Bring your Z-Wave gateway (hub) close to the switch if possible
- Put the Z-Wave hub into exclusion mode (not sure how to do that?ask@getzooz.com)
- Tap the lower paddle on the switch 3 times quickly (the LED indicator will start blinking blue)
- Your hub will confirm exclusion, the LED indicator on the switch will turn green for 3 seconds, and the device will disappear from your controller’s device list
FACTORY RESET
If your primary controller is missing or inoperable, you may need to reset the device to factory settings. To reset the switch, press and hold the lower paddle for 10 seconds until the LED indicator starts blinking. Release paddle, and immediately after, tap the lower paddle 5 times to complete the reset. The LED indicator will flash blue 3 times and turn red for 3 seconds to confirm a successful reset.
NOTE: All previously recorded activity and custom settings will be erased from the device’s memory.
ADVANCED SETTINGS
Please refer to your controller’s user guide for advanced programming instructions as they are a little different for every software. Not sure where to start? Go to www.support.getzooz.com for detailed instructions on how to change the settings on SmartThings, Vera, and more. Or just email us: ask@getzooz.com
CUSTOMIZE YOUR SWITCH
Here is a selection of settings available to customize your dimmer. Scan the
QR code for a full list of parameters and look below for how to access them on
your hub.
- LED Indicator behavior, color, brightness: SCAN SETTINGS 6 x TAP UP to change the indicator mode
- Smart Bulb Mode (disable the relay) : HOLD DOWN for 10 seconds then 5 x TAP UP
- Double-tap and single-tap behavior
- Adjustable dimming speed and ramp rate
Choose your hub and scan the QR code with your phone’s camera. Then click on the link to learn how to access and change the advanced settings for the switch on your hub.
ZEN72 WIRING DIAGRAMS FOR THE MOST COMMON 3-WAY INSTALLATIONS
3-WAY DIAGRAM FOR 2-POINT CONTROL WITH ZEN72 AND REGULAR 3-WAY SWITCH: OPTION 1
STOP!
Wire and screw position, as well as color codes, are for illustration only.
You should not follow the colours and positioning in the illustration blindly.
Always identify all wires prior to installing Zooz switches and make sure you
can match the diagrams to your set-up exactly. Don’t experiment or attempt a
“trial-and-error” installation for your own safety. Don’t disconnect any wires
before documenting your set-up in each box with detailed images!
NOTE!
If you are not comfortable identifying the wiring and completing the
installation, please consult a licensed electrician. Make sure you have
identified all wiring correctly before connecting the switch. If your wiring
doesn’t match any of the below diagrams, contact our support:
ask@getzooz.com
3-WAY DIAGRAM FOR 2-POINT CONTROL WITH ZEN72 AND REGULAR 3-WAY SWITCH: OPTION 2
ON/OFF SWITCHES ONLY
Do not connect Zooz Z-Wave switches to an existing 3-way dimmer, illuminated
switch, or an electronic add-on switch. Zooz switches can only be wired with
mechanical on/off or momentary switches in a 3-way or 4-way setting! To
simplity the diagrams, we did not include connections for the ground wire.
Remember that all Zooz switches need to be wired according to the electrical
code, with ground wire connected to the ground terminal.
POWER OFF!
Cut power to the circuit before handling the wiring. Always install your Zooz
switch in the box with direct connection to power line. Diagrams and
instructions in this manual are for ZEN71 and ZEN72 models ONLY!
ZEN72 4-WAY INSTALLATION WIRING DIAGRAM (LINE AND LOAD MUST BE IN THE
SAME BOX)
NOTE: Use regular 3-way on/off switches ONLY in this set-up (replace any 4-way switches or 3-way dimmers if needed). To simplify the diagrams, we did not include connections for the ground wire. Remember that all Zooz switches need to be wired according to the electrical code, with ground wire connected to the ground terminal.
CHECK 3-WAY / 4-WAY TYPE!
Your 3-way and 4-way switches may have a different terminal layout so identify
the in and out terminals on the 4-way switch and the common terminal on the
3-way switch before the installation.
EACH BOX NEEDS TO BE REWIRED ACCORDING TO THE 4-WAY DIAGRAM.
Follow this diagram ONLY if you confirmed you have direct connection to power
and light in the same box. If they’re in separate boxes, use the ZEN27 / ZEN77
model instead or ask us about using the ZEN72 dimmer with ZAC99 momentary
switches in 4-way and 5-way installations. If you have power or load coming
into the box with the 4-way switch, contact us for custom instructions:
ask@getzooz.com
NEED HELP?
If you’re having trouble reading the diagrams or don’t see your wiring set-up
here, get in touch! We have more 3-way, 4-way, and 5-way diagrams and
instructions. There are many ways to wire multi-point control set-ups so
unless you can match your wiring to the diagrams here, please don’t attempt
the installation for your own safety.
www.support.getzooz.com
ask@getzooz.com
The white paddles on the ZEN72 switch can be replaced for a different color! Please get in touch with our support to check which colors are currently available and how to order replacement paddles. Zooz switches will match the shade of standard Leviton switches and wall plates available at any major retailer.
RANGE TEST TOOL
You can now easily check if the switch is within your Z-Wave hub’s range:
Press and hold the lower paddle for 10 seconds until the LED indicator starts
blinking. Release the paddle and within 2 seconds, tap the lower paddle 2
times quickly. The LED indicator will then report signal strength.
- Solid green = direct communication with the primary controller is stable
- Flashing green = direct communication with the primary controller is established but signal is weak
- Solid blue = stable communication with hub via repeaters
- Flashing blue = communication with the primary controller is established via repeaters but signal is weak
- Solid red = communication with the primary controller has failed Tap the lower paddle to exit testing mode.
NOTE : This function may only be activated once the switch has been included to a Z-Wave network.
USE IT WITH SMART BULBS!
Want to control your smart bulb from a wall switch without cutting power to it
every time you turn the light off from the switch? We’ll tell you how, just
ask!
SCENE CONTROL
You can trigger scenes or control other connected devices in your network
using this switch. Just enable the setting in Parameter 13 and verify that
your hub supports scene control. Assign scenes or actions to 1-tap, 2-tap,
3-tap, 4-tap, and 5- tap as well as to held and release for any of the
paddles. Scan the QR code for scene control programming instructions on your
hub.
QUESTIONS?ask@getzooz.com
ASSOCIATION
This dimmer switch supports Group 1 with up to 1 device for lifeline
communication and Group 2 and 3 with up to 5 devices. This device will send
BASIC REPORT to Group 1, BASIC SET to Group 2, and MULTILEVEL to Group 3 (for
remote dimming) when operated manually. You can set direct association to have
the switch control another Z-Wave device independently of the hub by using
Groups 2 and 3. Not every hub exposes direct association settings in the
interface so please go to
www.support.getzooz.com to see if your
system allows for direct association. This product can be included and
operated in any Z-Wave network with other Z-Wave-certified devices from other
manufacturers and/or other applications. All non-battery operated nodes within
the network will act as repeaters regardless of vendor to increase the
reliability of the network. This product features the latest Security 2 (S2)
framework to remove smart home network hacking risks. This device is equipped
with a unique authentication code for trusted wireless communication. This is
an ETL-certified device. ETL, just like UL, is a Nationally Recognized Testing
Laboratory. The ETL mark is proof of product compliance with North American
safety standards.
WARRANTY
This product is covered under a 12-month limited warranty. To read the full warranty policy or file a warranty claim, please go to www.getzooz.com/warranty
IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY A CUSTOMER OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ZOOZ’S LIABILITY AND CUSTOMER’S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ’S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT PORTION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ’S DELIVERY, OR THE DATE FIXED FOR DELIVERY IN THE EVENT OF NONDELIVERY.
FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE.
SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE
DIRECTLY EXPOSED TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
- This device may not cause harmful interference,
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:
- Reorient or relocate receiving antenna
- Increase the separation between equipment and receiver
- Connect equipment into a separate outlet or circuit from receiver
- Consult the dealer or an experienced radio/TV technician for additional assistance
All brand names displayed are trademarks of their respective holders. © Zooz 2020
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