SHAQ GLA-502 6 qt 1700W Stainless Steel Digital Air Fryer Owner’s Manual

Air Fryer

Owner’s Manual
Save These Instructions – For Household Use Only
MODELS: GLA-502 (6 qt.) – GLA-502S (7 qt.)

When using electrical appliances, basic safety precautions should always be followed. Do not use the Shaq Air  Fryeruntil you have read this manual thoroughly.| Visit TristarCares.com for tutorial videos, product details, and more.
Guarantee Information Inside|
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Shaq Air Fryer
BEFORE YOU BEGIN
The Shaq™ Air Fryer will provide you many years of delicious family meals and memories around the dinner table. But before  you begin, it’s very important that you read this entire manual, making certain that you are totally familiar with this appliance’s operation and precautions.

WARNING
PREVENT INJURIES! – CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!
When using electrical appliances, always follow these basic safety precautions.

1. READ AND FOLLOW all instructions carefully.
2. NEVER immerse the Main Unit Housing, which contains electrical components and heating elements, in water. Do not rinse under the tap.
3. THIS APPLIANCE IS NOT INTENDED FOR use by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge unless they are under the supervision of a responsible person or have been given proper instruction in using the appliance. This appliance is not intended for use by children.
4. TO AVOID ELECTRICAL SHOCK, do not put liquid of any kind into the Main Unit Housing containing the electrical components.
5. THIS APPLIANCE HAS A POLARIZED PLUG (one blade is wider than the other). To reduce the risk of electric shock,  this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug.  If it still does not fit, contact a qualified electrician. Do not attempt to modify the plugin anyway.
6. MAKE SURE the appliance is plugged into a wall socket. Always make sure that the plug is inserted into the wall socket properly.
7. DO NOT place your Air Fryer on a cooktop, even if the cooktop is cool, because you could accidentally turn the cooktop on and damage the Air Fryer, your cooktop, and your home.
8. TO PREVENT food contact with the heating elements, do not overfill.
9. DO NOT cover the Air Intake Vent or Hot Air Outlet Vent while the Air Fryer is operating. Doing so will prevent even cooking and may damage the appliance or cause it to overheat.
10. NEVER pour oil into the Outer Basket. Fire and personal injury could result.
11. WHILE COOKING, the internal temperature of the appliance reaches several hundred degrees F. To avoid personal injury,  never place hands inside the appliance unless it is thoroughly cooled down.
12. DO NOT use this appliance if the plug, the power cord, or the appliance itself is damaged in any way.
13. IF THE POWER CORD IS DAMAGED, you must have it replaced by the manufacturer, its service agent, or a similarly qualified person in order to avoid hazard.
14. KEEP the appliance and its power cord out of the reach of children when it is in operation or in the cooling down process.
15. KEEP the power cord away from hot surfaces. Do not plug in the power cord or operate the appliance controls with wet hands.
16. NEVER connect this appliance to an external timer switch or separate remote-control system.
17. NEVER use this appliance with an extension cord of any kind. A short power-supply cord (or detachable power-supply cord) is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
18. DO NOT operate the appliance on or near combustible materials, such as tablecloths, paper towels, or curtains.
19. WHEN COOKING, do not place the appliance against a wall or against other appliances. Leave at least 5 in. free space on the back and sides and above the appliance. Do not place anything on top of the appliance.
20. DO NOT USE the Air Fryer for any purpose other than described in this manual.
21. NEVER operate the appliance unattended.
22. WHEN IN OPERATION, hot steam is released through the Hot Air Outlet Vent. Keep your hands and face at a safe distance from the Hot Air Outlet Vent. Also avoid the hot steam and air while removing the Outer Basket and Fry Basket from the appliance.
23. THE APPLIANCE’S OUTER SURFACES may become hot during use. The Outer Basket and Fry Basket will be hot. Wear oven mitts when handling hot components or touching hot surfaces.
24. Before using your new Air Fryer on any countertop surface, CHECK with your countertop manufacturer or installer for recommendations about using appliances on your surfaces. Some manufacturers and installers may recommend protecting your surface by placing a hot pad or trivet under the Air Fryer for heat protection. Your manufacturer or installer may recommend that hot pans, pots, or electrical appliances should not be used directly on top of the countertop. If you are unsure, place a trivet or hot pad under the Air Fryer before using it.
25. Place on a flat, horizontal surface with adequate space for airflow. Do not place other appliances within 5 in. of the Air  Fryer.
26. SHOULD THE APPLIANCE EMIT BLACK SMOKE, unplug immediately and wait for smoking to stop. Allow the appliance to cool and wipe out excess oil and grease from the appliance.

WARNING: For California Residents
This product can expose you to Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS – FOR HOUSEHOLD USE ONLY

CAUTION

• Always operate the appliance on a horizontal surface that is level, stable, and noncombustible.
• This appliance is intended for normal household use only. It is not intended for use in commercial or retail environments.
• If the Air Fryer is used improperly or for professional or semi-professional purposes or if it is not used according to the instructions in the user manual, the guarantee becomes invalid and the manufacturer and Tristar will not be held liable for damages.
• Always unplug the appliance after use.
• When the cooking time has been completed, cooking will stop and the fan will continue running for 10 seconds to cool down the appliance.
• Let the appliance cool down for approximately 30 minutes before handling, cleaning, or storing.
• The Air Fryer is equipped with an internal microswitch that automatically shuts down the fan and heating element when the  Outer Basket is removed.

Overheating Protection
Should the inner temperature control system fail, the overheating protection system will be activated and the appliance will not function. Should this happen, unplug the appliance. Allow time for the appliance to cool completely before restarting or storing.

Automatic Shut-Off
The appliance has a built-in shut-off device that will automatically shut off the appliance when the cooking time has been completed.  You can manually switch off the appliance by pressing the Power Button. The fan will continue running for 10 seconds to cool down the appliance.

Electric Power
The appliance should be operated on a dedicated electrical outlet. If the electrical outlet is being used by other appliances, your new appliance may not operate properly.

Electromagnetic Fields
This appliance complies with all standards regarding electromagnetic fields. If handled properly and according to the instructions in this user manual, the appliance is safe to use based on scientific evidence available today.

Parts & Accessories

1. EASY-GRIP HANDLE
2. MAIN UNIT HOUSING
3. AIR INLET VENT
4. CONTROL PANEL
5. OUTER BASKET
6. HOT AIR OUTLET VENT
7. POWER CABLE

NOTE: Unpack all listed contents from the packaging. Contents vary by model. Please remove any clear or blue protective film on the components before use. Optional items may be sold separately.

CAUTION: Appliance may be hot. Be careful not to touch the appliance while in use. Keep the appliance away from other objects.

IMPORTANT: Please make sure that your Air Fryer has been shipped with the components that you ordered (some accessories may be sold separately). Check everything carefully before use. If any part is missing or damaged, do not use this product. Contact customer service using the customer service number located on the back of this manual.

Parts & Accessories

IMPORTANT: Your appliance has been shipped with the components shown below. Check everything carefully before use.  Some accessories may not be included with purchase. If any part is missing or damaged, do not use this product. Contact Tristar  Products or the retailer you purchased this appliance from.

D Easy-Grip Handle

Sliding Button Guard & Basket Release Button

NOTE : 6-quart model (GLA-502) only.
CAUTION
Discontinue use if the Sliding Button Guard ever becomes detached from the appliance.

The Sliding Button Guard helps to ensure you do not press the Basket Release Button by accident. Pressing the Basket Release  Button causes the Outer Basket to separate from the Fry Basket and may result in injury if not done on a level, heat-resistant surface. Do not move the Sliding Button Guard forward until the Fry Basket and Outer Basket are resting on a level, heat-resistant surface.

Appliance Specifications

Technical Specifications

Model
Number| Supply Powe| Rated Pow| Capacit| Temperature
---|---|---|---|---
GLA-502| 120V ~60Hz| 1700W| 6 qt.| 180° F–400°F
GLA-502S| 120V ~60Hz| 1700W| 7 qt.| 180° F–400°F

Using The Control Panel

Using The Control Panel

1. Power Button
   Once the Outer Basket and Fry Basket are properly placed in the Main Unit Housing, the Control Panel will be illuminated.  Pressing the Power Button once will set the appliance to a default cooking temperature of 370° F (188° C) and time of 15  minutes. Pressing the Power Button a second time will start the cooking process. Pressing the Power Button during the cooking cycle will turn the appliance off.

2. Preset Button (M)
   Press the Preset Button to cycle between the eight cooking presets. Once a cooking preset has been selected for 5 seconds,  the cooking cycle will begin. See the Preset Chart below for the cooking times and temperatures associated with each preset.

3. Temperature Control Buttons
   The + and − symbols enable you to add or decrease cooking temperature 5° F at a time. Keeping a button held down will rapidly change the temperature. The temperature can be adjusted after the cooking cycle has begun. Temperature control range: 180° F–400° F(82° C–204° C).

4. Time and Temperature Display
   This display will keep track of the temperature and remaining cook time.

5. Timer Control Buttons
   The + and − symbols enable you to add or decrease cooking time 1 minute at a time. Keeping the Button held down will rapidly change the time. The time can be adjusted after the cooking cycle has begun. Time control range: 1– 60 minutes.

6. Blue Fan Icon & Red Heat Light
   The spinning Blue Fan Icon will appear when the appliance is turned on and for up to 20 seconds after it is turned off. The star-shaped Red Heat Light will appear inside the center of the fan when the appliance is in Cook or Preheat mode.

Preset Chart

Once you are familiar with the appliance, you may want to experiment with your own recipes. Simply choose the time and temperature that suits your personal taste.

Instructions for Use

Before First Use

1. Remove all the packaging material.
2. Remove any stickers or labels from the appliance.
3. Before initial use, wipe the inside and outside of the appliance with a warm, moist cloth and mild detergent. Handwash all cooking accessories.
4. Before cooking food, preheat the appliance for a few minutes to allow the appliance to burn off the manufacturer’s protective coating of oil. Wipe the appliance with warm, soapy water and a dishcloth after this burn-off cycle.
5. Place the appliance on a stable, horizontal, and level surface. Do not place the appliance on a surface that is not heat resistant. Ensure that the appliance is used in an area with good air circulation and away from hot surfaces and any combustible materials. Do not place your appliance on a cooktop, even if the cooktop is cool because you could accidentally turn the cooktop on and damage the appliance, your cooktop and your home.
6. 6 qt. (GLA-502): Place the Fry Basket in the Outer Basket. Slide the Outer Basket into the appliance. If the Basket is placed properly, it will click into place.
   7 qt. (GLA-502S): Place the Fry Tray in the Single Basket. Slide the Basket into the appliance. If the Basket is placed properly, it will click into place.
   NOTE: This appliance cook using hot air. Do not fill the basket with oil or frying fat. Do not put anything on top of the appliance. This disrupts the airflow and affects the cooking results.

Using the Air Fryer

1. Plug the appliance into a grounded wall outlet.

2. To preheat, push the Power Button.

3. Press the Temperature Increase or Decrease Buttons to set the cooking temperature.

4. Press the Time Decrease Button to set the preheat time to 3 minutes When the preheat cycle finishes, carefully pull the  Outer Basket out of the appliance and place the ingredients inside.
   NOTE: Never use the Outer Basket (GLA-502) without the Fry Basket and never use the Single Basket (GLA-502S) without the Fry Tray. Do not touch the basket directly because the basket becomes very hot during operation. Only hold the basket by its handle.

5. Press the Power Button. Set the appropriate time and temperature for the ingredients you are cooking.

6. When the timer beeps five times, the set cooking time has elapsed. Pull the basket out of the appliance and place it on a  heat-resistant surface.

7. If the food is fully cooked, use tongs to remove food. If the food is not fully cooked, simply slide the Outer Basket back into the appliance and add a few minutes to the cooking time.
   CAUTION: Do not turn the basket upside down because any excess oil that has collected on the bottom of the basket will leak onto the ingredients.

8. The appliance is instantly ready for preparing more food.

Instructions for Use

Shaking
To ensure even cooking, some foods require shaking during the cooking process. Remove the basket from the appliance. Gently shake the contents as needed and place them back in the appliance to continue cooking.
CAUTION: The basket will be hot. Wear an oven mitt during this procedure.

1. Place the basket on a heat-resistant surface.
2. Shake the ingredients in the basket.
3. Return the basket to the appliance to finish cooking.

Tips

• Foods that are smaller in size usually require a slightly shorter cooking time than larger foods.
• Large quantities of food only require a longer cooking time than smaller quantities.
• Shaking food halfway through the cooking process ensures that all the pieces are fried evenly.
• Adding a bit of vegetable oil to fresh potatoes is suggested for a crispier result. When adding oil, do so just before cooking and add only a small amount onto the potato.
• Snacks normally cooked in an oven can also be cooked in this appliance.
• Use premade dough to prepare filled snacks quickly and easily. Premade dough also requires a shorter cooking time than homemade dough.
• You can use this appliance to reheat foods. Simply set the temperature and time to however warm you want your food.

General Cooking Guidelines

NOTE: Keep in mind that these settings are guidelines. Since ingredients differ in origin, size, shape, and brand, we cannot guarantee the best settings for your ingredients.

FOOD ITEM| QUANTITY| SHAKE| TEMP| COOK TIME
Adjustable Range (Increments)| | COMMENTS
---|---|---|---|---|---|---
Thin Frozen Fries| 1¼ cups| YES| 400° F/204° C| 15–16 mins. (1 min.)| –
Thick Frozen Fries| 1¼ cups| YES| 400° F/204° C| 15–20 mins. (1 min.)| –
Homemade Fries| 1¼ cups| YES| 400° F/204° C| 10–16 mins. (1 min.)| Add ½ tbsp. oil
Homemade Potato W| 1¼ cups| YES| 360° F/182° C| 18–22 mins. (1 min.)| Add ½ tbsp. oil
Hash Browns| 1 cup| YES| 360° F/182° C| 15–18 mins. (1 min.)| –
Steak| ¼ – 1.1 lb| | 360° F/182° C| 8–12 mins. (1 min.)| –
Pork Chops| ¼ – 1.1 lb| | 360° F/182° C| 10–14 mins. (1 min.)| –
Hamburger| ¼ – 1.1 lb| | 360° F/182° C| 7–14 mins. (1 min.)| –
Sausage Roll| ¼ – 1.1 lb| | 400° F/204° C| 13–15 mins. (1 min.)| –
Chicken Drumstick| ¼ – 1.1 lb| | 360° F/182° C| 18–22 mins. (1 min.)| –
Chicken Breast| ¼ – 1.1 lb| | 360° F/182° C| 10–15 mins. (1 min.)| –
Spring Rolls| ¼ – 3/4 lb| YES| 400° F/204° C| 15–20 mins. (1 min.)| Use oven- ready
Frozen Chicken Nuggets| ¼ – 1.1 lb| YES| 400° F/204° C| 10–15 mins. (1 min.)| Use oven-ready
Frozen Fish Sticks| ¼ – 1.1 lb| | 400° F/204° C| 6–10 mins. (1 min.)| Use oven-ready
Mozzarella Sticks| ¼ – 1.1 lb| | 360° F/182° C| 8–10 mins. (1 min.)| Use oven- ready
Cake| 1 ¼ cups| | 320° F/160° C| 20–25 mins. (1 min.)| Use baking pan
Quiche| 1 ½ cups| | 360° F/182° C| 20–22 mins. (1 min.)| Use baking pan/oven dish
Muffins| 1 ¼ cups| | 400° F/204° C| 15–18 mins. (1 min.)| Use baking pan
Sweet Snacks| 1 ½ cups| | 320° F/160° C| 20 mins. (1 min.)| Use baking pan/oven dish

Troubleshooting

Symptom

| Possible Cause|

Solution

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The appliance does not work| You have not turned the appliance on by setting the preparation time and temperature.| Press the Power Button. Select a time and temperature. Press the Power Button again and cooking will begin.
You have probably turned off the appliance. If you press the Power Button while the appliance is cooking, you will trigger the Auto Shut-Off mode.| Press the Power Button. Select a time and temperature. Press the Power Button again and cooking will begin.
Food is not fried evenly| Some foods need to be shaken during the cooking process.| See the “Shaking” section in “Instructions for Use.”
The basket will not slide into appliance properly| The basket is overloaded.| Do not fill the basket above the Maximum line.
The Fry Basket is not placed in the Outer Basket correctly.| Gently push the Fry Basket into the Outer

Basket until it clicks.

White smoke coming from appliance| Too much oil is being used.| Wipe down to remove excess oil.
The basket has grease residue from the previous operation.| Clean the basket after each use.
French fries are not fried evenly| Potatoes are not prepped properly.| Consult a recipe for potato type and prep.
Fries are not cut evenly.| Cut fries thinner or reshape fries.
Fries are too crowded.| Spread fries out or cook a smaller batch.
Potatoes are not rinsed properly during preparation.| Pat dry to remove excess starch.
Fries are not crispy| Raw fries have too much water.| Dry potato sticks properly before misting oil.
Cut sticks smaller.
Add a bit more oil.
Error| E1 – Broken circuit of the thermal sensor| Call Customer Service at 1-973-287-5113
E2 – Short circuit of the thermal sensor

Frequently Asked Questions

1. Can I prepare foods other than fried dishes with my air fryer? You can prepare a variety of dishes, including steaks, chops,  burgers, and baked goods. See the Air Fryer Recipe Guide. Is the air fryer good for making or reheating soups and sauces?  Never cook or reheat liquids in the air fryer.
2. Is it possible to shut off the appliance at any time? Press the Power Button once to shut off the appliance.
3. What do I do if the appliance shuts off while cooking? As a safety feature, the Air Fryer has an Auto Shut-Off device that prevents damage from overheating. Remove the Outer Basket and set it on a heat-resistant surface. Allow the appliance to cool down. Remove the Power Cable from the outlet. Once cool, plug the Power Cable back into the outlet. Restart by pressing the Power Button.
4. Does the appliance need time to heat up? If you are cooking from a cold start, add 3 minutes to the cooking time to compensate.
5. Can I check the food during the cooking process? You can remove the Outer Basket at any time while cooking is in progress. Removing the Outer Basket pauses the cooking cycle. Reinserting the Outer Basket resumes the cooking cycle.
6. Is the air fryer dishwasher safe? Only the Fry Basket and Fry Tray are dishwasher safe. The appliance itself, which contains the heating coil and electronics, should never be submerged in liquid of any kind or cleaned with anything more than a  warm, moist cloth or nonabrasive sponge with a small amount of mild detergent.
7. What happens if the appliance still does not work after I have tried all the troubleshooting suggestions? Never attempt a  home repair. Contact the retailer or customer service and follow the procedures set forth by the guarantee. Failure to do so could render your guarantee null and void.

Cleaning
Clean the appliance after each use. The baskets andFry Tray are coated with a special nonstick surface. Never use abrasive cleaning materials or utensils on these surfaces.

1. Remove the Power Cable from the wall outlet and be certain the appliance is thoroughly cooled before cleaning.

2. Wipe the basket with a dishcloth dampened with warm, soapy water.

3. Clean the baskets and Fry Tray with hot water, a mild detergent, and a non-abrasive sponge.
   NOTE: The Fry Basket and Fry Tray are dishwasher safe.
   Tip: Should the basket contain difficult-to-remove food particles, soak in hot, soapy water for 10 minutes

4. Clean the inside of the appliance with a warm, moist cloth or nonabrasive sponge with a small amount of mild detergent.

5. If necessary, remove unwanted food residue from the heating element with a soft cleaning brush.

Storage

1. Unplug the appliance and let it cool down thoroughly.
2. Make sure all components are clean and dry.
3. Place the appliance in a clean, dry place.

90-Day Money-Back Guarantee

The Shaq Air Fryer is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six  (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later.  Tristar reserves the right to replace the appliance with one of equal or greater value.

Return Policy
If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5113 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.

Send the product to the following return address:
Shaq Air Fryer
Tristar Products
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5113.
Refund
Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required,  and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Air Fryer
We are very proud of the design and
quality of our Shaq Air Fryer.

This product has been manufactured to the highest standards. Should you have any questions, our friendly customer service staff
is here to help you.
Visit us at www.TristarCares.com,
email us at customerservice@tristarproductsinc.com
or call us at 973-287-5113

References

• Tristar Products, Inc. | Creating #1 Brands World-Wide
• customerstatus.com
• P65Warnings.ca.gov

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