Honeywell ADPRO FastTrace 2 Series Hybrid Transmission and Recording NVR Installation Guide

ADPRO FastTrace 2 Series
Quick Setup Guide
January 2021
Doc. 21778_14
Software version XO 5.1

Disclaimer
The contents of this document are provided on an “as is” basis. No representation or warranty (either express or implied) is made as to the completeness, accuracy or reliability of the contents of this document. The manufacturer reserves the right to change designs or specifications without obligation and without further notice. Except as otherwise provided, all warranties, express or implied, including without limitation any implied warranties of merchantability and fitness for a particular purpose are expressly excluded.

Intellectual Property and Copyright
This document includes registered and unregistered trademarks. All trademarks displayed are the trademarks of their respective owners. Your use of this document does not constitute or create a license or any other right to use the name and/or trademark and/or label. This document is subject to copyright owned by Honeywell. You agree not to copy, communicate to the public, adapt, distribute, transfer, sell, modify, or publish any contents of this document without the express prior written consent of Honeywell.

Trade Name Statement
ADPRO, FastTrace, iFT, iFT-E, eFT, iFT Gateway, IntrusionTrace, LoiterTrace, XO, iTrace, iCommand, i Commission, iPIR, and FMST are trademarks and/or registered trademarks of Honeywell and/or its subsidiaries in the United States and/or other countries. Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective holder(s). Your use of this document does not constitute or create a licence or any other right to use the name and/or trademark and/or label.

General Warning
This product must only be installed, configured and used strictly in accordance with the General Terms and Conditions, User Manual and product documents available from Honeywell. All proper health and safety precautions must be taken during the installation, commissioning, and maintenance of the product. The system should not be connected to a power source until all the components have been installed. Proper safety precautions must be taken during tests and maintenance of the products when these are still connected to the power source. Failure to do so or tampering with the electronics inside the products can result in an electric shock causing injury or death and may cause equipment damage. Honeywell is not responsible and cannot be held accountable for any liability that may arise due to improper use of the equipment and/or failure to take proper precautions. Only persons trained through an Honeywell accredited training course can install, test and maintain the system.

Liability
You agree to install, configure, and use the products strictly in accordance with the User Manual and product documents available from Honeywell. Honeywell is not liable to you or any other person for incidental, indirect, or consequential loss, expense or damages of any kind including without limitation, loss of business, loss of profits, or loss of data arising out of your use of the products. Without limiting this general disclaimer the following specific warnings and disclaimers also apply:

Fitness for Purpose
You agree that you have been provided with a reasonable opportunity to appraise the products and have made your own independent assessment of the fitness  or suitability of the products for your purpose. You acknowledge that you have not relied on any oral or written information, representation, or advice given by or on behalf of Honeywell or its representatives.

Total Liability
To the fullest extent permitted by law that any limitation or exclusion cannot apply, the total liability of Honeywell in relation to the products is limited to:
i. in the case of services, the cost of having the services supplied again; or
ii.  in the case of goods, the lowest cost of replacing the goods, acquiring equivalent goods or having the goods repaired.

Indemnification
You agree to fully indemnify and hold Honeywell harmless for any claim, cost, demand, or damage (including legal costs on a full indemnity basis) incurred or which may be incurred arising from your use of the products.

Miscellaneous
If any provision outlined above is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder which will continue in full force and effect. All rights not expressly granted are reserved.

Document Conventions
The following typographic conventions are used in this document:

Used for names of menus, menu options, toolbar buttons…
Italic| Used to denote references to other parts of this document or other documents. Used for the result of an action.

The following icons are used in this document:

the reader make full use of the product, optimise performance, etc. Failure to
read the note will not result in physical harm to the reader, or damage to equipment or data.
| Caution! This icon indicates danger to equipment. The danger can be loss of data, physical damage to the equipment, or permanent corruption of
configuration details.
| Warning! This icon indicates danger of physical harm to the reader. Not following instructions may lead to death or permanent injury.
| Warning! This icon indicates danger of electric shock. This may lead to death or permanent injury.

Contact Us
www.security.honeywell.com
Environmental Information
The crossed-out wheeled bin means that within the European Union the product must be taken to separate collection at the product end of life. This applies to the device but also to any accessories marked with this symbol. Do not dispose of these products as unsorted municipal waste. If you need more information on the collection, reuse, and recycling systems please contact your local waste administration. You can also contact us for more information on the environmental specifications of our products.

Packing List

After unpacking, check for any signs of damage. Report any damage to your supplier immediately. Also check whether all items are present:

1. ADPRO®  FastTrace 2 Series device
2. Power cord
3. CD with client software and manuals
4. Quick Setup Guide
5. 19″ mounting brackets, black
6. Set of resistors (if fitted with internal Main or Extension input/output card)
7. Set of 4 rubber feet to use the device as a desktop unit.
   The products are provided with a plug according to the National Heavy Current Regulations of the country of shipment. Installation shall be done according to National Regulations.

Note
Wherever FastTrace 2 Series device or XO device is mentioned in this document, it refers to all models of the FastTrace 2 Series unless specifically mentioned otherwise.

Power Requirements

The XO device is designed for 100–240 V~, 50/60 Hz operation. XO devices comply with EMF emission and immunity standards.

Caution!
Do not connect XO devices to electrical outlets or circuits shared with other devices that draw significant startup currents, or cause significant electrical interference, such as air conditioners or photocopiers.

Safety Instructions

The plug is used as power inlet for the XO device. The outlet socket must be installed near the XO device and must be easily accessible. This equipment is not suitable for use in locations where children are likely to be present.

Technical Documents

Download the FastTrace 2 Series Hardware Installation Manual (21790) and XO Client Software User Manual  (21796) from our website www.xtralissecurity.com.  You can also download technical data sheets on specific devices that connect to the XO device. You can find the latest versions of this document and any referenced document on the Security Solutions Support site www.xtralissecurity.com (logon may be required). If a document number is indicated (between parentheses), you can enter it in the Keywords box on the site, and search for the document.

Installing the XO Client Software on Your PC

System Requirements for the Client PC

Hardware

The following are the recommended hardware requirements to run the XO client on a PC:

• Intel Core i5 processor with 8GB RAM
• Graphics card with DirectX 12 support and the capability for using YUV surfaces and hardware stretching. Intel® HD Graphics 630 is recommended.

The rendering switches to the GDI mode when the graphics card does not have this support. Rendering in GDI mode is not recommended because of high CPU utilization.
The embedded client application is now by default a 64-bit application, and the customers who require a 32-bit version can download it from the support site.

Caution!
HD cameras can be used more optimally in a PC with better system specifications. Please take into account that double resolution, on average, results in 4 times more performance. Honeywell advises to test the settings to make sure that your PC can handle your configuration.

Software

The following are the recommended software requirements to run the XO client on a PC:

• Windows 10 (64-bit)
• DirectX 12 drivers
• Internet Explorer 11

Note
Firmware with hardware version 2.0.0.0 and software version 1.0.0.1 is needed to decode firmware in the older devices still running the HIPI card hardware.
It is strongly recommended to download the latest drivers for your video card from the site of the manufacturer of your card. Doing this will resolve a number of issues that you would probably encounter.

• NVIDIA: www.nvidia.com
• ATI/AMD: http://ati.amd.com
  The client can be forced to use GDI mode. Just put gdi=1 in the [General] section of the hydra.ini file located in your data directory. The default location is:
  c:\users\ \AppData\Roaming\Hydra\hydra.ini.

Installing the XO Client Software

This document describes how to install the XO client via the XO device’s web page. For this, you need to add the device’s web page to the trusted sites in Internet Explorer. Furthermore, your PC must have an IP address in the same network range as the XO device. You can also install the XO client using the stand-alone client installer. This requires an internet connection for downloading. For instructions, see the XO Client Software User Manual (21796).

Note
Webserver is disabled by default starting with ADPROXO 5.0. It can only be reenabled by a  technician on a system in which an admin user has enabled the technical grant. To install the client software using the XO device’s web page, the webserver must be enabled by the technician which is a security risk. You can get the client software from the release DVD or from the support site (www.xtralissecurity.com).

Internet Explorer Settings

Note
The preferred browser for installing the XO client software is Internet Explorer. If you cannot use Internet Explorer, try any other internet browser. In this case, you have to install the MeadCo Neptune plugin. You can download the plugin from www.meadco.com/Neptune/Download.

When installing the XO client software via the XO device’s web page, you need to add the XO device’s IP address to your Trusted sites in Internet Explorer. The XO device’s default IP address is 10.0.0.10 with subnet mask 255.255.255.0. Proceed as follows:

1. In Internet Explorer, choose Tools > Internet options.
2. Click the Security tab.
3. In the Select a zone… box, click Trusted sites, and then click Sites.
4. In the Add this website… box, type http:// followed by the XO device’s IP address. For example: http://10.0.0.10
5. Click Add, and then click Close.
6. Click OK to close the Internet Options window.
   If installation is still not possible, you may try clearing the Enable Protected Mode checkbox in the Security tab.

Caution!
Check with the IT department if you are allowed to switch off protected mode, because it may lead to  IT issues.

Changing the PC’s IP Address

The XO device’s default IP address is 10.0.0.10 with subnet mask 255.255.255.0. If you install the client software via the device’s web page, or if you want to configure a device using the XO client, you need to put your PC in the same IP range (for example, IP address 10.0.0.2 with subnet mask 255.255.255.0).

To change the PC’s IP address in Windows 10, proceed as follows:

1. Click Start, and then click Control Panel (View by: Category).
2. Click Network and Internet.
3. Click Network and Sharing Center.
4. Click Connections.
5. Click Properties.
6. Click Internet Protocol Version 4 (TCP/IPv4).
7. For ease of initial setup, change the PC’s TCP/IP settings to the following:
   IP address| 10.0.0.2
   ---|---
   Subnet mask| 255.255.255.0
8. Click  OK  to return to the  Local Area Connection window.
9. Click  OK to close the window.

Note
You can check the XO device information by running the following commands when you are connected to the device with a monitor and keyboard.

Installation

Note
Webserver is disabled by default starting with ADPRO XO 5.0. It can only be reenabled by a  technician on a system in which an admin user has enabled the technical grant. To install the client software using the XO device’s web page, the webserver must be enabled by the technician which is a security risk. You can get the client software from the release DVD or from the support site  (www.xtralissecurity.com).

To install the XO client software via the XO device’s web page, proceed as follows:

1. Connect your PC to the XO device’s eth0 port with an RJ45 network cross cable or via the network switch/router on the eth0 port.
   

2. Open Internet Explorer and enter the XO device’s IP address, followed by /setup.php For example:http://10.0.0.10/setup.php
   

3. Click setup.exe.
   

4. Click Run to start the installation.
   Note
   Your virus scanner may block this download. Disable your virus scanner temporarily if this occurs. Remember to switch it back on after installation.

5. The following warning message may appear: Do you want to allow the following program from an unknown publisher to make changes to this computer? In this case, click Yes to start the installation.

6. Click Yes in the following message. This message is displayed as changing the default password for XO device from first login is made mandatory since XO 04.05.005.
   

7. Click OK to uninstall the previous XO client.
   

8. Click Uninstall to confirm. When finished, the following screen appears:
   

9. Click Finish. The new version will now install.
   

10. Click I Agree to agree with the terms of the license agreement.
    

11. Accept or modify the installation folder. Click Next.
    

12. Accept or modify the default work folder (= the folder for storing snapshots and downloaded recordings). Also select your preferred language. Click Install, and wait for the following screen to appear:
    

13. When the installation is completed, click Close to exit the installation Wizard. The new client version is now installed.
    

Launching the XO Client

To launch the XO client, proceed as follows:

1. On the desktop, double-click the XO client icon
   If the icon is not available, you can press Start and choose All Programs > ADPRO XO > AdproXO. The following window appears:
   The Login window displays all your XO devices so that you can quickly connect to them.

2. To set up how the client launches, click Settings.
   

3. Provide the following information:

Item

|

Description

---|---
English, Francais| Select the desired language for the application.
GUI style| Select a style to change the appearance of the application. The changes will only take effect after you restart the client software.
Path| If required, change the default work folder (= the folder for storing snapshots and downloaded recordings).
Use hardware
acceleration if available| Select this option if you want to use hardware decoding on your client PC. Hardware decoding may enhance the rendering performance.
Save live view| Set this option to Yes if you want to show the last used camera matrix in the live view. If you set it to No, the live view window is empty when you start the client, and you have to select the cameras for the live view matrix each time you start the client.
Auto restart| Set this option to Yes if you want the login window to reappear when you close the client software. This allows you to quickly connect to another XO device.

4.  Click OK to save the settings.
5.  If you have changed the GUI style, close the Login window, and then restart the client application for the changes to take effect.
You can now add an XO device and connect to it.

Adding an XO Device to the XO Client

To add an XO device to the client, proceed as follows:

1. Launch the XO client.
   

Note
If you have installed the XO client for the first time on this PC, you can add a few demo devices  to familiarise yourself with the XO client before adding your own device(s). Access to the demo devices is limited; not all features are available. Once you have added your own device(s) to the client, you can no longer add the demo devices.

2. If you want to add the demo devices, click Demo sites. Continue with the next step to add your own devices.
3. Click Add. The following window appears:
4. Provide the following information:

(default IP address is 10.0.0.10).
RTSP Port Control Port| Type the RTSP port number (default is 554) and the control port number (default is 2000).
HTTPS Port| The HTTPS port number (default is 443)
Select the Use encrypted streaming checkbox for secure video streaming.
Note:
Restart the XO device after the secure streaming is enabled. Encryption is applied only on the input video stream and not on the input audio stream.
The Honeywell Miracle cameras will not support audio-out functionality when encrypted streaming is used.
P2P License UID| Enter the UID for P2P connection same as that of the XO server and select Use P2P.
Enable P2P on the XO server from System > Connections > Ethernet / PPP > P2P **configure for this field to display on the client login page. For more details, see Network (Ethernet).
Connection Type| Select the TCP or UDP protocol. UDP is recommended, but TCP may be required if the connection goes through a router that blocks the UDP packets.
Username Password| Enter the user ID/username and password of an existing user to log on to the XO device. The default user ID is 0. The XO device has 666777 as the initial password which is changed at the first login.
Note
• Entering a password is optional. If you leave the Password** box blank, you have to fill in the password manually each time you connect to the device.

5. Click OK. The new XO device appears in the list.
6. Repeat for any other XO devices that you want to add.

Connecting to an XO Device

To connect to an XO device, proceed as follows:

1. Launch the XO client. The list of XO devices appears. The system automatically selects the last used XO device.
   

2. Click the desired XO device in the list, and then click Connect.
   Alternatively, double-click the desired XO device in the list. The Live Video screen appears:
   

Note
If you did not specify a password for connecting to the device, the following screen appears:

Enter the password and click Login.

www.security.honeywell.com

A Disclaimer about this document, statements about Intellectual Property, Copyright, and Liability, as well as a General Warning are available in an earlier section of this document.

Document No: 21778_14

Documents / Resources

| Honeywell ADPRO FastTrace 2 Series Hybrid Transmission and Recording NVR [pdf] Installation Guide
ADPRO FastTrace 2 Series, Hybrid Transmission and Recording NVR, Transmission and Recording NVR
---|---

References

• MeadCo's Neptune :: Download
• Security | Honeywell Building Technologies
• Security | Honeywell Building Technologies

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