BYD LVS 4.0 B-Box Premium Battery Storage User Guide

June 6, 2024
BYD

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BYD Battery-Box Premium LVS
Service Guideline and Checklist
Version 1.0
Valid for  Premium LVS 4.0 / 8.0 / 12.0 / 16.0 / 20.0 / 24.0

LVS 16.0 (4 Modules + PDU – max. 64 Modules in 16 Towers per System)

BYD LVS 4.0 B-Box Premium Battery Storage - figBMU (1 x per System)

BYD LVS 4.0 B-Box Premium Battery Storage - qr code

https://www.bydbatterybox.com/

Make sure to always use the latest version of this service document, available at: www.bydbatterybox.com 

Important: The installation and all other kinds of works or measurements in combination with the Battery-Box Premium are only allowed by professional and qualified electricians.
This checklist is a shortened assistance for the Battery-Box and does not replace the original manual, which can be found on ​www.bydbatterybox.com / ​www.eft- systems.de / ​www.alpspower.com.au. Subject to technical modifications; no responsibility is accepted for the accuracy of this information. Attention: Improper handling can cause danger and damage.

GENERAL STEPS

Make sure to always use the latest version of this service document, available at: ​www.bydbatterybox.com
Please proceed first with the installation steps by:

No.

| Name|

Description

---|---|---
1| Configuration| Check if the configuration is correct. Refer to the latest “BYD Battery-Box Premium LVS  Minimum Configuration List” (V1.1 or above) available at:  ​www.bydbatterybox.com
Make sure the inverter is configured correctly.
2| Correct external  cabling| 1. Communication to the inverter
a. Depending on the choice of inverter the cable between the BMU port and the inverter must be specially made. Please check the specifications in the installation manual.
b. Recommended CAT5 or higher;
c. Check the cables and replace them if necessary2. Grounding
a. Battery-Box connected directly to the ground bus of the house.
b. The battery must not be earthed via the inverter! Otherwise,  communication problems are possible.
3. Ethernet-Cable for the Internet ( strongly recommended! ​)
4. DC-Ports – Make sure that + and – ​are properly connected. (Male DC Connector  piece required)
5. Correct parallel connection cabling if applicable
3| Latest Firmware| Always install/update the newest Firmware!
Note: If not stated otherwise, wifi password is BYDB-Box
4| App Configuration| To complete the commissioning, the configuration of the battery via the “Be Connect” App is ​mandatory!
5| Restart| After app configuration, please perform a proper restart of the system by switching off the battery correctly (press LED Button on BMU for 5 sec). Make sure all LEDs of the battery are completely off. Then follow the correct switch on the procedure (see step 6)

6

| Switch on procedure| Correct switch-on procedure is important for a correct operation! 1. Switch on the fuse between Inverter and Battery (if there is any) 2. Switch on the Battery-Box (LED Button on the top ​LVS module ​)  3. Activate the inverter
7| Checking the correct operation| The system runs properly if:
– Inverter displays battery SOC correctly
– System charges / discharges
Note:
If you can not complete the commissioning, then turn off the battery before you  leave the site and make sure all LEDs are off to avoid a discharge of the battery

ERROR ANALYSIS

Please refer to the general steps before proceeding, see chapter 1.
2.1 BMU shows no reaction / No LED
LEDs of BMU do not light up, although the battery is ON.

No. Name Description
8 Check correct cable port Make sure that the correct data cable port has

been used at the BMU (“BMS” port.
Do not mix with “inverter” or “Ethernet” port).
9| Unplug Comm Cable| Sometimes might be necessary to unplug the communication cable and plug it back in again when the batteries are switched on.
10| Replace Comm Cable| Try a completely new communication cable between the battery and BMU.
11| Voltage measurement on  pin 7&8| Measure the voltage of PIN 7 & 8 while the other side of the cable is connected to the IN port of the Battery-Box and while the Battery-Box is powered on. Voltage should be around 50V. If yes: try another BMU (if available). If no: check another cable or try another LVS if multiple batteries are installed in the system..  BYD LVS 4.0 B-Box Premium
Battery Storage - light up
12| only LED faulty?| In some rare cases, the LED of the BMU is faulty. To check that: check if there is a WIFI access point of the Battery-Box and check if there are internal LEDs inside the  BMU. If so, only the external LED is inactive and commissioning could still work.
13| Voltage measurement| Check the voltage of the battery. See Section 2.6
14| BMU exchange| Only if the voltage between pin 7&8 are okay, the correct comm port is used, voltage seems correct and the cable between the Battery and the BMU was exchanged:  Test another BMU, if available.

2.2 Communication problem with Inverter

No.

| Name|

Description

---|---|---
15| Configuration| Check if the configuration is correct. Refer to the latest “BYD Battery-Box PremiumLVS Minimum Configuration List” (V1.1 or above) available at:  www.bydbatterybox.com
Make sure the inverter is configured and working correctly.
16| Communication cable| – Confirm PIN / Cable Configuration for the specific inverter model (see manual)
– Replace the communication cable (min. CAT5!)
17| Check terminal resistor| Make sure that the termination resistor is connected to the OUT port of the last battery (the battery with the highest address).   Terminal resistor properties: 120 Ω resistor between pin 5 and 6
18| App Configuration and  Firmware| Please check if the App configuration was successful and the Firmware is the most recent one. If there are problems, please refer to Section 2.3
19| Restart the entire system| 1. Switch off the Inverter
2. Switch off the battery (Press button on BMU for 5 seconds until all batteries  switch off)
3. Wait for 2 Minutes
4. Turn on the Battery (button on any battery) and then
5. Turn on inverter second
20| Further checking| If the problem remains:
– Download all data with BCP (section 2.5)
– Check the inverter
– Try by replacing the BMU, if available

2.3 Problem with the Firmware Update / App Configuration
Battery Management consists of two components: the BMU and the BMS. The Firmware Update from the App will update the BMU, which will then update the BMS.
​The BMS update can take up to 30 minutes until the firmware is updated on the BMS

No.

| Name|

Description

---|---|---
21| Correct App and  Firmware| Make sure to have the latest App Version (>1.5.1) and Battery Firmware (download inside the App) on your mobile device before connecting the app with the battery  WiFi.  If the app cannot be installed, or other general Problems occur with the App:
– Try with a different mobile device (For Android: min Android version requirement is 4.4. )  – Try with PC Tool BCP ( ​section 2.5 ​)
22| App reports: “Data  connection busy” / “Data  connection failure.”| Battery-Box is busy (e.g the battery could be updating the firmware). Please wait 10  minutes and try again.
23| Close and restart the App| If the App does not react anymore after some minutes of loading during the update process, close (close the program completely) and restart the App. Or try with ​PC  Tool BCP ( ​section 2.5 ​)
24| BMS Version not updated| The App will only update the BMU. The BMU will update the BMS, which can take up  to 30 minutes
If the BMS Version is not updated after 30min with stable inverter communication,  follow the below Process:
1. Update Firmware through the App again
2. Restart the system a. Switch off the Inverter first,  then switch off the battery second  (Press LED for 5 seconds)
b. Wait for 2 Minutes
c. Turn on the Battery first, then turn on the inverter second
3. Wait for 30 Minutes
4. Check BMS Firmware Version again with App. If the Version is still wrong, do the update process again (if possible with another mobile device).

BYD LVS 4.0 B-Box Premium Battery Storage - Firmware

2.4 BMU/BMS LED Event Code (EC)
A constant white LED refers to standby mode. White blinking means to charge or discharge.
When the battery is initiated, the LED will flash white and blue with an interval time of 0.5 seconds (normal during startup).
When the LED flashes blue with an interval time of 1 second it indicates an event code. We start to count when the white LED  begins to flash, then we count how many times the white and blue LED flashes. (also refer to the manual!)
Example: 1xwhite, 6xblue → EC 106 / 1xwhite, 11xblue → EC 111 / 3xwhite, 3xblue → EC 303
Most Errors come from a faulty communication line, incorrect app configuration, or missing restart after app configuration.
Please go in detail through: Section 2.2 & 2.3
Note: if the system is not correctly configured with the app, the event code (EC) might be misleading.

EC
BMU| EC
BMS| Measure
---|---|---
EC 101| all| – Download all data with BCP (especially the historical data) (section 2.5)
If the problem remains: replace BMU, if available

EC 102
EC 105

| all| – Make sure app configuration has been completed correctly (especially module quantity!).
– Check terminal resistor
– replace communication cable ​between Battery and BMU
– Restart system according to manual. (note: to properly shut down you need to press the button  on BMU for 5 seconds. Make sure to start the battery before starting the inverter!)
– If the problem remains, check the connection ports of the LVS Module with the LED white and blue blinking and the module above this one. If all modules show this blinking, check the top  module first(see section 2.7)
– Download all data with BCP (especially the historical data) ​ (section 2.5)
– Check if the system works when removing ​the suspected module ​(see section 2.8)
If the problem remains: replace BMU, if available
EC 103| EC 108| – Check DC cabling and make sure that the Minimum Configuration is met.
– Check the voltage of the batteries with BCP according to section 2.5 / 2.6
– Restart system properly (see ​Step 19, ​ section 2.2 ​; especially make sure that fuse between battery and inverter is closed if there is a fuse)
– Download all data with BCP (especially the historical and cell data) (section 2.5)
– Check if the system works when removing ​the module with the EC ​(see section 2.8)
– provide the SN and voltage of the faulty module (see checklist on the last page)
EC 104| EC 101| – Check DC cabling (is there any short circuit? Fuse between battery and inverter closed?)
– Disconnect the battery system from the inverter and restart the battery system alone (battery isolated), to evaluate if the error is being caused externally (i.e. short circuit in inverter or mppt). If the Event Code remains, the error might be in the battery. If the Event Code has changed, there might be an error on the inverter side.- Download all data with BCP (especially the historical and cell data)  (section 2.5)
– Check if the system works when removing the module with the EC (see section 2.8)
– provide the SN and voltage of all modules with the EC (see checklist on the last page)
EC 104| EC 102  up to
EC113
(All other
than 101)| – Download all data with BCP (especially the historical and cell data) (section 2.5)
– Check the voltage of the batteries according to ​section 2.6
– Check if the system works when removing ​the module with the EC ​(see section 2.8)
– provide the SN and voltage of the module with the EC (see checklist on the last page)
EC 106| all| – Make sure the inverter is on, configured, and working correctly.
– Check according to section 2.2

2.5 Be Connect Plus (BCP)
Be Connect Plus is a Windows-PC tool. With Be Connect Plus (BCP) you can:
– read the battery information,
– configure the battery system
– update BMU & BMS firmware
– Export/download battery logs (From BMU and all BMS) BCP is constantly being improved and updated.
​ Make sure to use the latest program version. You can download the latest version of the Tool on www.bydbatterybox.com / www.eft-systems.de / www.alpspower.com.au
​For the service analysis, please download and provide the data/logs as described in the program instructions (see PDF  manual inside of program ZIP archive).
Note: You need a windows computer that will be connected to the battery Wifi.
BYD LVS 4.0 B-Box Premium Battery Storage - fig 1

2.6 Voltage measurement and Undervoltage
Attention: Make sure not to create a short circuit!
– You can see the max. and min. cell voltage in the BeConnect App.
– You can also get the detailed module and cell voltage in the BCP Program (section 2.5)
– or measure it manually according to the below description:
To check the voltage on the PDU, the Modules have to be ON and the BMU has to be connected with the PDU!
(LEDs on Modules and BMU have to be ON)
Please measure at ​P+​ and ​P-​ according to the below picture:

BYD LVS 4.0 B-Box Premium Battery Storage - Voltage

The voltage measured on the PDU is the combination / average voltage of all modules in the tower. This should be around 50 V. If it is not around this value, please measure the voltage of each individual LVS Module by one of the following two possibilities (please note, that you cannot measure the correct voltage in any other way).
1. Only put one Module in the tower and measure the voltage according to the above process on the PDU.  (Make sure the LVS Module is ON and BMU connected when you measure the voltage on the PDU).
2. If the modules cannot be activated, or you cannot get a correct voltage value, the other option to  measure the voltage in one LVS module is by opening the module according to the below process:

BYD LVS 4.0 B-Box Premium Battery Storage - fig 3

 To check the voltage, you need to disassemble the right side of the battery module (the side with the LED). Then follow the procedure described on  the next page.
Attention: Make sure not to create a short circuit!
The voltage should be about 50 V.

Measure the voltage at the below marked “BAT+” and “BAT-”.
BYD LVS 4.0 B-Box Premium Battery Storage - Measure the
voltage

Measurement showed here:
Undervoltage
A Module in which one of the 16 cells has a voltage of <1.5 V is in Undervoltage (check with BCP (section 2.5) / BC if possible).
– LVS Modules with >45 V should be fine and you can continue to check other points according to this service guideline.
– If the module voltage is <40V but the single cell voltage is >1.5V, the battery needs to be charged quickly while avoiding any further discharge. Therefore shut down the system and search for the problem according to the guideline, while the battery is completely off. Also, check on the inverter side why the force charge doesn’t work. Do not turn on the battery before making sure the inverter should be able to charge the battery.
– If only one module is in Undervoltage: remove that one and try commissioning without it (if the remaining modules still comply with the Compatible Inverter List). Otherwise, make sure to avoid further over-discharge. (Turn off the system completely)
– If one, or all modules are in Undervoltage: Contact the service as stated below and make sure to avoid any further discharge of  the battery (Turn off the system completely)
When contacting the service, make sure to fill the service checklist completely and add the following information:
– Serial Numbers (of the BMU and all (affected) modules)
– Individual module voltages of all modules (related to Serial number)
– If possible: Logs from the battery using BCP (section 2.5) and Screenshots showing the cell voltages
– Initial Firmware (FW) Version of the Battery when the UV happened (BMU and BMS)
– Detailed description of how and why the system reached Undervoltage if known. Information on when the system was installed and commissioned and in which circumstance and when the Undervoltage happened. If the battery was never running before: Why did it never work before, and what was the Batteries status when the battery was left (on /  off / LED).
– Inverter Model, Serial Number, and Inverter Logs
– Access to Inverter portal (add ​info@eft-systems.de ​ and tell us the name of the system in the portal)

2.7 Visual Check
The PINs should not be bent. A module with twisted pins will still work as long as it is the bottom module in the tower. So if you find twisted pins in a module, make sure to position that module at the bottom of the tower.

BYD LVS 4.0 B-Box Premium Battery Storage - Visual Check

2.8 Identifying a faulty module
– The module quantity must be adjusted in the app whenever the number of modules is changed!
– Please perform a visual check of the communication pins according to step 2.7 for each module.  – Normally a faulty module can be identified with the Be Connect Plus Program or by the LED Code in the  Battery Module. In this case, remove the Module with the Event Code from the system, and commission the remaining system (if it still complies with the minimum configuration list), and check if it runs properly. If the problem remains, please also check the module above the one with the Event Code.
– Otherwise, try the LVS Modules one by one, or by adding Modules one by one into the tower and always check if the system can work properly to identify a possibly faulty module.

 SERVICE TASKS

Please go through the general steps beforehand, see chapter 1.
3.1 BMU Replacement
Have you detected a faulty BMU?:
After replacing the BMU, please do not forget to re-do the configuration and firmware update in the app.
3.2 PDU Replacement
3.3 LVS Module Replacement
After replacing a Module, please do not forget to re-do the configuration and firmware update in the app. (Every module has its own BMS)

BYD Battery-Box Premium LVS Service Checklist – V1.0 EN

Important: The installation and all other kinds of works or measurements in combination with the BYD Battery-Box are only allowed by professional and qualified electricians. Improper handling can cause danger and damage. This document does not replace the official BYD manuals and documents. No responsibility is accepted for the accuracy of the information.

GENERAL STEPS

Please carefully check all 7 „General Steps“ from page 3 of the Service Guideline and confirm this in the boxes below

| 1.1 Configuration| | 1.4 App Configuration| | 1.7 Correct Operation
---|---|---|---|---|---
| 1.2 Correct external cabling| | 1.5 Restart| |
| 1.3 Latest Firmware| | 1.6 Switch on the procedure| |

ERROR RELATED ANALYSIS

Please mark the error related Analysis from Chapter 2 (page 4-11) of the Service Guideline that you checked, and collect all the information related to those Sections

| 2.1 BMU shows no reaction / No LED
---|---
| 2.2 Communication problem with Inverter
| 2.3 Problem with the Firmware Update / App Configuration
| 2.4 BMU / BMS LED Event Code (EC)
| 2.5 Be Connect Plus (BCP)
| 2.6 Voltage measurement
| 2.7 Visual Check
| 2.8 Identifying a faulty module

SERVICE INFORMATION

Please fill in all available information in the below table. Some information like the Serial Number of the BCU is mandatory to receive service.

Service Ticket Number or System ID:|
---|---

• Installer / Delivery Address / Contact:

Company| | ZIP / City|
---|---|---|---
Contact Person| | Phone|
Street / Nr.| | Email|

• System Information

Battery Configuration (LVS…)| | BMU Firmware|
---|---|---|---
BMU Serial Number| | BMS Firmware|
BMU Connected to the Internet| Yes| No| Inverter Firmware|
Inverter Brand + Model| | Inverter Portal Name|
Inverter Serial Number| | Inverter Portal Name
(State the system name.Provideaccess)|
Commissioning Date| | |

• Service Information

BMU EventCode (EC)| |

Inverter Error Code

|
---|---|---|---
BMS EventCode(s) and related Module Serial Number(s)|
Was the battery charging/discharging before (was the system working normally before?)|

Yes

|

No

Get Data of the Battery-Box with the Be Connect Plus (BCP) Program (see chapter 2.5)|
Description of the Problem|

Please provide any additional information that is necessary or could help in the analysis of the service case (e.g. serial number of a wrong module, video of a special behavior; pictures; app screenshots; module voltages… )

By contacting us you confirm, that a qualified person has done the necessary control and collected all available information above.Service Contact:

Europe: EFT-Systems GmbH
www.eft-systems.de
service@eft-systems.de
+49 9352 8523999
Australia: Alps Power Pty Ltd
www.alpspower.com.au
service@alpspower.com.au
+61 02 8005 6688

For Europe only: Register Ticket directly in the Online Service Center: https://support.eft-systems.de/

SYAMBOL

References

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