HOSHIZAKI IM-240DNE-HC Ice Machine Instruction Manual

IM-240DNE-HC Ice Machine

Product Information

The IM-240 icemaker is a high-quality, durable and environmentally friendly ice-making machine. It uses HFC-free refrigerant (propane) that is a non- ozone-depleting and environmentally sustainable material having very low global warming potential. This icemaker has a cooling unit that contains flammable refrigerant, therefore installation, handling, servicing, and disposal must only be carried out by authorized technicians for safety reasons.

Specifications

• Models: IM-240DNE-HC, IM-240XNE-HC, IM-240DWNE-HC, IM-240XWNE-HC
• Manufacturer: Telford
• Address: 70 Stafford Park 7, Telford, Shropshire TF3 3BQ UK
• Language: English, French, German, Dutch, Spanish, Italian

Product Usage Instructions

Important Safety Information

Throughout the manual, various notices appear to alert users to situations that could result in death, serious injury, or damage to the unit. It’s important to take note of these and follow them strictly to prevent accidents and ensure your safety.

Installation Instructions

The installation instructions provide step-by-step guidance on how to install the icemaker. Only authorized technicians should handle the installation due to the presence of flammable refrigerant in the cooling unit.

Maintenance

The maintenance instructions provide guidance on how to clean and maintain the icemaker. It’s important to follow these instructions to ensure optimal performance and longevity of the machine.

Usage

To use the icemaker, follow the instructions below:

1. Ensure that the icemaker is plugged into a power source and that the water supply is connected.
2. Press the power button to turn on the icemaker.
3. Select the desired ice size from the control panel.
4. The icemaker will start producing ice cubes automatically. Wait for the ice to drop into the ice storage bin.
5. Scoop out the ice using a clean scoop and serve as desired.
6. Turn off the icemaker when not in use.

It’s important to follow hygiene and food safety precautions when using the icemaker. Clean and sanitize the ice storage bin regularly to prevent contamination. It is recommended to use the ice within a reasonable time frame for optimal freshness.+

IMPORTANT SAFETY INFORMATION

Throughout this manual, notices appear to bring your attention to situations which could result in death, serious injury, or damage to the unit.

WARNING: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: Indicates a hazardous situation which, if not avoided, could result in damage to the unit.
HYGIENE: Indicates important precautions for hygiene and food safety.
IMPORTANT: Indicates important information about the use and care of the unit.

This icemaker uses HFC-free refrigerant (propane) that is a non-ozone- depleting and environmentally sustainable material having very low global warming potential.

WARNING
This icemaker contains flammable refrigerant in its cooling unit; installation, handling, servicing and disposal must therefore only be carried out by authorized technicians.

The refrigerant contained in this icemaker is flammable and sealed in the refrigeration system. Although the refrigerant does not leak out under normal usage, take utmost care when handling this icemaker so as not to cause any damages to the system.

In the case of accidental damage to the refrigeration system causing refrigerant leak:

• • Do not create a source of ignition in the area.
• • Do not operate electrical switches or plugs in the area.
• • Do not use naked flame.
• • Immediately ventilate the area by opening doors and/or windows.
• • Call service engineer.

IMPORTANT
This booklet is an integral and essential part of the product and should be kept and preserved by the user.

Please read carefully the guidelines and warnings contained herein as they are intended to provide the user with essential information for the continued safe use and maintenance of the product. In addition, it provides GUIDANCE ONLY to the user on the correct services and site location of the icemaker.

Please preserve this booklet for any further consultation that may be necessary.

WARNING
This is a commercial icemaker, and should be destined only to be used for the purpose for which it has been expressly designed and attached to a suitable storage bin as specified by Hoshizaki.
Any other use should be considered improper and therefore dangerous. The manufacturer will not be held liable or responsible for any damage caused by improper, incorrect and unreasonable use.

The installation, and relocation if necessary, must be carried out by qualified personnel, in accordance with current regulations, according to the manufacturer’s instructions.

Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

The use of any electrical appliance involves the observance of some fundamental rules. In particular:

• • Instances of high humidity and moisture increase the risk of electrical short circuits and potential electrical shocks. If in doubt, disconnect the icemaker.
• • Do not damage the power cord or pull it in order to disconnect the icemaker from the electrical supply network.
• • If the supply cord is damaged, it must be replaced by a replacement cord available from Hoshizaki Parts/Service Centres.
• • Do not touch the electrical parts or operate the switches with damp hands.
• • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, it can however be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge providing they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• • Children shall not play with the appliance.
• • Cleaning and user maintenance shall not be made by children without supervision.
• • Do not attempt to modify the icemaker. Only qualified personnel may disassemble or repair the appliance.

INSTALLATION INSTRUCTIONS

1. CONSTRUCTION
2. LOCATION
   WARNING
   This icemaker is not intended for outdoor use.
   The icemaker should not be located next to ovens, grills or other high heat producing equipment.
   This appliance is not suitable for installation in an area where a water jet could be used.
   CAUTION
   The location should provide a firm and level foundation for the icemaker.
   NOTICE
   Do not place anything on top of the icemaker or in front of the louver.
   IMPORTANT
   Normal operating ambient temperature should be within 1°C to 40°C. Water connection is cold water only. Operation of the icemaker, for extended periods, outside of these normal temperature ranges may affect production capacity.
   Allow the clearance specified below for proper air circulation and ease of maintenance and/or service should they be required.
   

[Air-cooled model] [Water-cooled model] In some high humidity environments, condensation may form inside the machine and drip onto the floor. Do not install where the floor can be affected by water.

Avoid prolonged exposure of the appliance to direct sunlight.

ELECTRICAL CONNECTIONS
WARNING
THIS APPLIANCE MUST BE EARTHED
This icemaker requires an earth that meets the national and local electrical code requirements.
Disconnect the main power supply before any maintenance, repairs or cleaning is undertaken.

• The main control box fuse is rated at 5A and should only be replaced by a qualified service engineer.
• Usually an electrical permit and services of a licensed electrician are required.

For the U.K. and the Republic of Ireland only

• The wires in the mains lead are coloured in accordance with the following code:

  • Green & Yellow = Earth
  • Blue = Neutral
  • Brown = Live

As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
The wire which is coloured Green-and-Yellow must be connected to the terminal in the plug which is marked with the letter E or by the symbol or coloured Green or Green-and-Yellow. The wire which is coloured Blue must be connected to the terminal which is marked with the letter N or coloured Black. The wire which is coloured Brown must be connected to the terminal which is marked with the letter L or coloured Red.

• • Should the socket outlets in the installation site not be suitable for the plug supplied with your product, the plug must be removed (cut off if it is moulded on plug) and an appropriate plug fitted.
    If the non-rewirable plug has been cut from the power supply cord, it must be disposed of. There should be no attempt to reuse it. Inserting such a plug into a socket elsewhere presents a serious risk of electrical shock.
• • The non-rewirable plug must never be used without a fuse cover being fitted.
    The correct replacement for the detachable fuse cover is identifiable from the manufacturer’s reference number stamped on the plug.
    Supply of replacement fuse covers can be obtained from Hoshizaki Parts/Service Centres.
    Fuses should be rated at 13A and approved to BS 1362.

WATER SUPPLY AND DRAIN CONNECTIONS

WARNING: Connect to potable cold water supply only.

• • The connections to the mains water supply must be made in accordance with the countries’ current requirements of the Water Supply or Water Fittings Regulations.
• • Icemaking water must be potable water. Where scaling can be caused by water quality:
    • Installation of an external filter or softener is recommended. Contact your local water treatment professional or Hoshizaki service agent.
    • Change to the “full drain flush” mode is recommended. Contact your local Hoshizaki service agent.
• • A plumbing permit and services of a licensed plumber may be required in some areas.

OPERATING INSTRUCTIONS

CAUTION: Do not step into the storage bin, or put your hands into the back of the storage bin or the ice chute on top of the storage bin. Ice may drop off the icemaker, a hard block of ice may suddenly break down, or the icemaking mechanism may suddenly move, resulting in injury.

NOTICE
All parts are factory-adjusted. Improper adjustments may result in failure.
If the unit is turned off, wait for at least 3 minutes before restarting the icemaker to prevent damage to the compressor.

HYGIENE
This icemaker is designed to produce edible ice. To keep the icemaker hygienic:

• • Wash your hands before removing ice. Use the plastic scoop provided (accessory).
• • The storage bin is for ice use only. Do not store anything else in the bin nor use other electrical appliances in the bin.
• • Clean the storage bin before use (see “III. 1. CLEANING”).
• • Keep the scoop clean. Clean it by using a neutral cleaner and rinse thoroughly.
• • Close the door after removing ice to prevent entrance of dirt, dust or insects into the storage bin.

START UP
The installer will normally commission the icemaker to start the automatic icemaking process. To ensure continuous operation, make sure that:

• • The water supply tap is on, and
• • The icemaker is connected to the power supply.

PREPARING THE ICEMAKER FOR LONG STORAGE
NOTICE
This icemaker will not work at subfreezing temperatures. To prevent damage to the water supply line, drain the icemaker when air temperature is below zero.

HYGIENE
When shutting down the icemaker for two or more days, drain the icemaker to prevent contamination in the water circuit.

1. Unplug the icemaker or disconnect the power supply.
2. Close the water supply tap, and remove the inlet hose.
3. Remove all ice from the storage bin, and clean the bin.
4. Ask for draining of the icemaker by professional qualified personnel.

MAINTENANCE

CLEANING
WARNING
Before carrying out any cleaning or maintenance operations, unplug the icemaker from the electrical supply network.
This appliance must not be cleaned by use of a water jet.

CAUTION
When using a neutral cleaner or sodium hypochlorite, thoroughly read and understand the instructions provided to prevent potential health problems.

NOTICE
Ask a trained service person to clean and sanities the icemaker water system at least twice a year and to check and clean the condenser at least once a year.

To prevent possible damage, do not clean the plastic parts with water above 40°C or in a dishwasher.

• [a] Machine and Bin Exterior
  Wipe the exterior at least once per week with a clean, soft cloth. Use a damp cloth containing a neutral cleaner to wipe off grease or dirt.

• [b] Scoop and Storage Bin Handle Cleaning/Sanitisation (Daily)

1. Either mix 1 litre of water with 4 ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended Hoshizaki sanitiser as directed.

2. Soak the scoop in the solution for more than 3 minutes. Rinse thoroughly, and shake to remove surplus liquid.
   Note: Using a cloth to dry may re-contaminate.

3. Use a neutral cleaner to wash the storage bin handle. Rinse thoroughly.

4. Soak a clean cloth with the sanitising solution, and wipe the handle. Use fresh water and a clean cloth to rinse/dry.

• [c] Storage Bin Interior Cleaning/Sanitization (Weekly)

1. Open the storage bin door, and remove all ice.
   Note: Hoshizaki recommends various types of storage bin for the icemaker which vary in size and design. The following instructions are therefore for general guidance only.

2. Remove the thumbscrews securing the baffle.

3. Remove the baffle from the bin.

4. Wash the bin liner and baffle with a neutral non-abrasive cleaner. Rinse thoroughly.

5. Either mix 5 liters of water with 18 ml of 5.25% sodium hypochlorite solution in a suitable container, or the recommended Hoshizaki sanitizer as directed.

6. Soak a clean sponge or cloth with the solution, and wipe the bin liner surfaces and baffle.

7. Refit the baffle and thumbscrews. Wipe the surface of the bin door and thumbscrews with the solution. Close the bin door.

8. The remaining solution can be used to sanities utensils.

Note: Do not wipe dry or rinse after sanitizing, but allow to air dry.

• [d] Air Filter (Air-Cooled Model Only)
  Plastic mesh air filters remove dirt or dust from the air, and keep the condenser from getting clogged. If the filters get clogged, the icemaker’s performance will be reduced. Remove and clean the air filter(s) at least twice per month:

1. Slide the air filter off the louver.
2. Clean the air filter by using a vacuum cleaner. When severely clogged, use warm water and a neutral cleaner to wash the air filter.
3. Rinse and dry the air filter thoroughly.

NOTICE
After cleaning, be sure to place the air filter back in position.

BEFORE CALLING FOR SERVICE

WARNING
Do not damage the refrigerant circuit.

• [a] Error Code Indication
  If the error code “E” is indicated on the display, before calling for service, check the following.

air filter (air-cooled model). Lower ambient temperature or ensure adequate clearance around unit (see “I. 2. LOCATION”). If error persists, call for service.
E2| Defrost error. Unplug unit and plug it back in after 3 minutes. If error persists, call for service.
EE| Other error. Unplug unit and plug it back in after 3 minutes. Clean air filter (air-cooled model). Check for water failure or closed water supply tap. Lower ambient temperature or ensure adequate clearance around unit (see “I. 2. LOCATION”). If error persists, call for service.
EF| Possible gas leak. Do not touch the unit. Ventilate the area and immediately call for service.

• [b] No Error Code Indication
  If the icemaker does not work properly or does not work at all and no error code is indicated on the display, before calling for service, check that:

  • • The power is supplied to the unit.
  • • The water is turned on.
  • • The air filter is clean (air-cooled model).
  • • The cooling water circuit has a proper flow (water-cooled model).

For further assistance or advice, contact your local Hoshizaki service agent.

• Alarm Code Indication
  If the alarm code A1 or A2 appears, the gas sensor may be defective. Contact your local Hoshizaki service agent.

DISPOSAL

Comply with local regulations regarding disposal of this appliance and its refrigerant gas. Before you scrap the appliance, take off the door to prevent children trapped.

Correct disposal of this product:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

WARRANTY

Hoshizaki warrants to the original owner/user that all Hoshizaki branded products shall be free of defects in material and/or workmanship for the duration of the “warranty period”. The warranty shall be effective for two years from the date of installation. Hoshizaki’s liability under the terms of the warranty are limited and shall exclude routine servicing, cleaning, essential maintenance and/or repairs occasioned by misuse and installations not in accordance with Hoshizaki guidelines.

Warranty repairs should be completed by an approved Hoshizaki dealer or service agency using genuine Hoshizaki components.

To obtain full details of your warranty and approved service agency, please contact your dealer/supplier, or the nearest Hoshizaki Service office:

Europe, Middle East, Africa

Hoshizaki UK – UK, Ireland
TEL: +44 845 456 0585
FAX: +44 132 283 8331
uksales@hoshizaki.uk

Hoshizaki Deutschland
– Germany, Switzerland, Austria, Poland, Czech Republic, Slovakia
TEL: +49 5121 697370
FAX: +49 5121 6973719
vertrieb@hoshizaki.de

Hoshizaki France – France
TEL: +33 1 48 63 93 80
FAX: +33 1 48 63 93 88
info@hoshizaki.fr

Hoshizaki Iberia – Spain, Portugal
TEL: +34 93 478 09 52
FAX: +34 93 478 08 00
info@hoshizaki.es
Asia, Oceania

Hoshizaki Singapore
TEL: +65 6225 2612
FAX: +65 6225 3219
sales@hoshizaki.com.sg (Sales)
serviceadmin@hoshizaki.com.sg (Technical support)

Hoshizaki Taiwan
TEL: +886 2 2706 8818
FAX: +886 2 2708 7999

Hoshizaki Middle East – Middle East
TEL: +971 48 876 612
FAX: +971 48 876 613
sales@hoshizaki.ae

Hoshizaki Benelux –
Netherlands, Belgium, Luxembourg
TEL: +31 85 018 83 70
info@hoshizaki.nl

Hoshizaki Italia – Italy
TEL: +39 344 0616467
TEL: +39 348 3022156
info@hoshizaki.it

Hoshizaki Europe
B.V. – all other countries within Europe and Africa
TEL: +31 20 6918499
FAX: +31 20 6918768
sales@hoshizaki.nl

Hoshizaki Hong Kong
TEL: +852 2866 2108
FAX: +852 2866 2109

Hoshizaki Lancer
TEL: +61 8 8268 1388
FAX: +61 8 8268 1978

SPECIFICATIONS

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Voltage Range| Rated voltage ± 6%| Rated voltage ± 6%

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Voltage Range| Rated voltage ± 6%| Rated voltage ± 6%

Note: The above specifications are for the representative models.

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