Human Touch Perfect Chair PC-350 User Manual

June 6, 2024
human touch

Human Touch Perfect Chair PC-350 User Manual
Human Touch Perfect Chair PC-350

welcome to human touch®

You have just purchased one of the finest pieces of ergonomic furniture available. The Human Touch® Perfect Chair® artfully blends the best of aesthetics, technology and wellness in a seating experience that transcends the highest standards of comfort.

The electric recline system eases the body into a virtually weightless position, as it elevates the legs above the heart and relieves weight from the spine. This remarkable chair relieves the soreness, tension and fatigue caused by the earth’s constant pulling, while its fixed-form seating position ensures maximum ergonomic posture at all recline angles.

To ensure that you don’t overlook any of your chair’s features, and that you use it safely, read this manual carefully. Then sit back, relax, and enjoy!

For more than four decades, Human Touch has established itself as an industry leader that is changing the lives of its customers with products and services that help them feel, perform, and live their best. Developed in cooperation with the medical community and industry experts, we deliver products that blend patented technology, craftsmanship and intelligent ergonomics with superior design to enable therapeutic relief for everyone.
Our industry-leading massage chairs, Perfect Chair® recliners and evolving set of innovative solutions share attributes in their ease-of-use, attention to performance and quality, and design to adapt to most any lifestyle. These attributes are highly valued by our customers and garner broad industry award and recognition. As a result, Human Touch empowers people to enjoy greater health and vitality in their professions, pursuits and everyday lives.
And with a population increasingly aware of the benefits of wellness, Human Touch extends its brand leadership and available solutions for the benefit of everyone.

Register your product at www.humantouch.com to ensure your product is in our system to simplify the warranty process should you ever need it

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:

Read all instructions before using this appliance.

DANGER:

  • To reduce the risk of electrical shock
  • Always unplug this product from the electrical outlet immediately after using and before cleaning or servicing.

WARNING: Risk of Electric Shock, Fire, and Injury.

  • Do not put hands or fingers near the footrest mechanism on the underside of the chair while this product is running.
    Touching the mechanism can result in injury.

  • If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.

  • An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts.

  • Close supervision is necessary when this product is used by, on, or near children, invalids, or disabled persons. Keep children away from extended foot support (or other similar parts).

  • Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.

  • Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return this product to a service center for examination and repair.

  • Do not carry this appliance by supply cord or use cord as a handle.

  • Always keep the power cord away from heated surfaces.

  • Never operate this product with the air openings blocked. Keep the air openings free of lint, hair, and the like.

  • Never drop or insert any object into any opening.

  • Do not use outdoors.

  • Do not operate where aerosol (spray) products are being used or where oxygen is being administered.

  • To disconnect, turn all controls to the off position, then remove plug from outlet.

  • Do not use this product when standing on a damp floor, or when any part of the body is in contact with plumbing or any similar ground.

  • Do not use this product if noise above normal sound is heard.
    Do not stand on or in appliance. Use only while seated.

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

  • Review the assembly instructions to confirm that the appropriate critical components and accessories are being used with the furnishing.

  • The product should be installed flatly and firmly on the floor.

Safety Precautions

  • Comfortable clothing is recommended while using this product.
  • If you feel any abnormal discomfort during the operation of this product, turn off the power immediately and do not use the product. Consult your physician.
  • Do not pull on the AC cord.
  • When using this product after it has been in storage, check to see that the product is operating properly prior to use.
  • Always confirm that there are no obstacles behind the product and that there is sufficient space to recline.

SAVE THESE INSTRUCTIONS

Do not attempt to repair this product yourself.

  • This product is designed for personal in-home use. Commercial use will void warranty.
  • To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wide than the other).
    This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way

SERVICING OF DOUBLE INSULATED PRODUCTS

In a double-insulated product, two systems of insulation are provided instead of grounding. No grounding means is provided on a double-insulated product, nor is a means for grounding to be added to the product. Servicing a double- insulated product requires extreme care and knowledge of the system, and is to be done only by qualified service personnel. Replacement parts for a double- insulated product must be identical to the parts they replace.
A double-insulated product is marked with the words “DOUBLE INSULATION” or “DOUBLE INSULATED.”

The symbol (square within a square) is also able to be marked on the product.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

UNPACK THE BOXES

  • Chair frame
    Box Items

  • Headrest frame
    Box Items

  • Body pad
    Box Items

  • Head pad
    Box Items

  • Head pillow
    Box Items

  • Arm core Screw (4)

  • Arm cap (2) Screw (6)

  • 3/16-inch Allen key

  • Phillips-head screwdriver

ATTACH THE BACKREST FRAME

  1. Raise the chair to an upright position.
    For your convenience, and to better position the chair for the remaining assembly, plug in the chair, then use the electric recline lever to adjust the chair to an upright position.
    ATTACH THE BACKREST FRAME
    CAUTION: Plug the chair into an appropriate power source. Be sure that the power cord lies beneath the mechanics located underneath the chair.

  2. Remove the backrest frame screws.
    Using the Phillips-head screwdriver (provided), remove the two screws from the headrest frame. Retain them for use in step 4.
    ATTACH THE BACKREST FRAME

  3. Insert the headrest frame into the chair frame.
    With the backrest frame positioned so that the headrest can tilt forward, slide the two ends of the backrest frame into the open tube ends of the chair frame.
    ATTACH THE BACKREST FRAME

  4. Replace the backrest frame screws.
    Using a Phillips-head screwdriver, replace the two headrest frame screws, securing the headrest frame to the backrest frame.
    ATTACH THE BACKREST FRAME

  5. Install the canvas backrest support.
    Pull the chair canvas firmly upward as far as it will go, wrap the top flap around the backrest frame, align the two hook-and-loop fastener strips, then press them firmly together. It is important that the canvas be stretched tight to provide proper back support.
    ATTACH THE BACKREST FRAME

ATTACH THE BODY PAD

  1. Slide the body pad onto the chair frame.
    Slide the body pad onto the lower part of the chair frame, making sure that the frame slides into the fabric pocket located on the bottom side of the pad.
    ATTACH THE BODY PAD 

  2. Secure the body pad.
    Smooth the body pad into place, from the footrest toward the seat. Pull up on the backrest pad until the hook-and-loop fastener strip on the back of the pad aligns with the hookand-loop fastener strip on the chair canvas, then press the two strips firmly together.
    ATTACH THE BODY PAD 

ATTACH THE HEAD PAD

  1. Slide the head pad over the headrest frame.
    Slide the head pad over the headrest frame, ensuring that the frame slides into the fabric pocket located on the bottom side of the pad. Pull the head pad down as far as it will go
    ATTACH THE HEAD PAD

  2. Tuck in the body pad flap.
    From the front of the chair, tuck the flap on the top of the body pad up into the head pad and smooth the lower part of the head pad firmly flat. The flap is automatically secured to the pad, using the hook and loop fasteners.
    ATTACH THE HEAD PAD

  3. Attach the head pillow.
    Attach the head pillow straps to the head pad straps using the hook and loop fasteners. Adjust the head pillow height for maximum comfort.
    ATTACH THE HEAD PAD

ATTACH THE ARM CORE AND CAPS

  1. Attach the right-hand arm core.
    Remove the four screws taped to the top of the right-hand arm, then place the arm core on top of the mounting plate. Secure the arm core using the four screws and the Allen key (provided).
    ATTACH THE ARM CORE AND CAPS

  2. Attach the arm caps.
    Remove the three screws taped to the underside of the right-hand arm cap, then place the right-hand arm cap on top of the armrest.
    From the underside of the armrest, secure the arm cap using the three screws. Repeat these steps to attach the left-hand arm cap.
    ATTACH THE ARM CORE AND CAPS

ADJUST THE RECLINE ANGLE

Before adjusting the recline angle, be sure there is nothing located directly behind or beneath the chair. Gently push down on the electric recline lever to recline, or pull up on the lever to adjust the angle forward.
Release the lever when you reach the desired angle. The chair automatically stops when you reach the maximum recline or the full upright position. In the full upright position, the legrest automatically folds inward for easy entrance and exit from the chair.

NOTE: Lean back against the backrest before reclining the chair. Do not put any extra pressure on the footrest while reclining, as this may prevent the footrest from properly deploying and locking.

ADJUST THE RECLINE ANGLE

Using your Human Touch Perfect Chair is easy. Just take a seat and adjust the chair to the desired position. The Perfect Chair cradles you in zero gravity comfort, with your feet above your heart—the ultimate neutral-posture position for back and spine relief.

ADJUST THE HEADREST

While seated, reach up with both hands and grasp both sides of the headrest. You will feel the rigid frame beneath the soft head pad. Grasping the rigid frame, tilt the headrest forward or backward for maximum comfort. The headrest remains in this position until you adjust it again.

ADJUST THE HEADREST

GETTING OUT OF THE PERFECT CHAIR

While seated, pull up gently on the electric recline lever until the backrest automatically stops in a full upright position and the footrest automatically stops in a vertical position (the backrest stops before the footrest). Use the arms for support when getting up from the chair.

GETTING OUT OF THE PERFECT CHAIR

care and maintenance

To keep your product working and looking its best, please follow these simple care guidelines.

WARNING:

  1. Be sure to disconnect the power cord from the electrical outlet before cleaning.
  2. When cleaning the remote control or power switch, use a dry cloth only. Never use a damp cloth to clean any electrical component.

CAUTION:

  1. Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does not fade prior to using the solution on the entire product surface.
  2. Do not use benzene, thinner or any other solvents on your product.

Cleaning Code Standard for SofHyde or Cloth: W

To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum extension. If your product becomes dirty, use a water-based upholstery cleaner only. To treat stains, spot clean with an upholstery shampoo or a mild detergent foam.

Caring for Leather Upholstery

Natural leather is a breathing, porous material similar to human skin, and is susceptible to staining due to absorbing dirt, sweat, moisture, oil and grease (e.g., hair products and skin lotions). Do not allow these elements to come into direct contact with the upholstery. To help prevent normal leather cracking and drying, and help prevent staining, apply a high-quality leather cleaner and conditioner at least every three months; this will revitalize and reseal the leather surfaces. Follow the product label instructions carefully; Human Touch is not responsible for third-party products.

Maintenance and Repair:

  1. The mechanics of this product are specially designed and constructed to be maintenance free. No periodic lubrication or servicing is required.
  2. Your chair should only be serviced by a Human Touch-authorized service representative.

Use and Storage Environment:

  1. Do not place the chair in direct or reflected sunlight, as ultraviolet rays will quickly fade the upholstery color and cause SofHyde upholstery to rapidly deteriorate.
  2. Operate your chair in a room temperature between 41 and 104 degrees Fahrenheit (5 to 40 degrees Celsius) with humidity levels of 10% to 70% (non-condensing) to avoid damage.
  3. To prevent damage to the upholstery, before sitting in your chair make sure there are no sharp objects in your pockets and no metal buttons or zippers that can come in contact with the chair.
  4. Do not place the chair where excessive dust and pet hair can migrate into the chair’s electrical and mechanical components; this can cause malfunction over time.
  5. When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled, and that the unit be placed in an environment free of dust and moisture.
  6. Store your chair in a room temperature between 5 and 122 degrees Fahrenheit (-15 to 50 degrees Celsius) with humidity levels of 10% to 70% (non-condensing) to avoid damage; product stored in cold temperatures may require 48 hours at room temperature to function properly.
  7. Do not store near open heat or flame.

having trouble?

Should your Perfect Chair exhibit any abnormal recline behavior, please do the following to fully reset the chair; this simple reset sequence will resolve many issues:

  1. Unplug the chair from the power source.
  2. Wait 30 seconds.
  3. Plug the chair back into the power source.

If your chair has no power:

  1. Check the power cord – Make sure the power cord is not damaged.
  2. Check the wall outlet – Plug a known working device into the outlet to ensure the outlet is working.

If the issue remains, please do the following before contacting our customer experience team (this will help us help you much more quickly):

  1. Locate the serial number on label on the back of your chair and write it down.
  2. Locate your proof of purchase, as we will need it to process any warranty claim.
  3. Now you’re ready to contact us!

Specifications

  • Operating Voltage: AC110-120V 60 Hz
  • Power Consumption: 150 Watts
  • Chair Size (reclined): 62” L x 31” W x 29” H
  • Product Weight: 80 Lbs.
  • Required Recline Clearance: 12”
  • Maximum Load   Weight: 400 Lbs.

Customer Support

Having Trouble? Contact our Customer Experience team at
800-355-2762,
Monday – Thursday 7 AM to 4:30 PM PST, Friday 7 AM to 3:30 PM
or
[email protected]

Register your product ONLINE today
http://www.humantouch.com/register

References

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