EUREKA FORBES Aquaguard Marvel RO+AVF Water Purifier User Manual

June 6, 2024
EUREKA FORBES

EUREKA - logoEUREKA FORBES Aquaguard Marvel RO AVF Water
Purifier

EUREKA FORBES Aquaguard Marvel RO AVF Water Purifier -
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EUREKA FORBES Aquaguard Marvel RO AVF Water Purifier -
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• Email: deepa.customercare@eurekaforbes.com
Eureka Forbes Limited: B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg, Lower Parel, Mumbai – 400 013, India. Tel: +91 22 4882 1700, 6260 1888 • Fax: +91 22 4882 1701 EUREKA FORBES Aquaguard
Marvel RO AVF Water Purifier - icon1Environment Protection:
“Protection” has always been our motto and guiding principle. We care for the environment. We urge you to recycle the packaging material or take it to the nearest recycling facility rather than dispose of it with the rest of your waste. Your product has been designed to work for many years, however, should you wish to upgrade or replace your old product, remember to help protect the environment by disposing of it at your local e-waste disposal centre. Should you have any queries, the nearest authorized service centre of Eureka Forbes will be able to guide you. Allow us to become your environmental partner; together we can make the world a cleaner place.

EUREKA FORBES Your friend for life EUREKA FORBES Aquaguard Marvel RO
AVF Water Purifier - fig

Note: The design and specifications of the product may vary from those shown in the user manual. EUREKA FORBES Aquaguard Marvel RO AVF Water
Purifier - fig1

MAINTAINING YOUR AQUAGUARD’ MARVEL RO+AVF

  • Fill the tank and disinfect the storage tank with a disinfection tablet.
  • Discard the first filling of the water from the storage tank
  • Drain the water in the tank if it hasn’t been used for over 48 hours
  • Ensure that the capillary flow restrictor is checked and replaced (if required) by the authorised service technician, during the mandatory service or in-service call
  • Ensure that the replacement of the consumable cartridges is done by a trained Eureka Forbes Service Technician, after approximately 6,000 litres of water usage or if choked

CARTRIDGE LIFE

Consumable Cartridges Average Service Life
i-FilterTM/Clarity Cartridge 6,000# litres
Chemi Block 6,000# litres
RO Membrane 6,000# litres
Advanced Virus Filter 6,000# litres
Active Copper Tm 6,000# litres

Note: *Please refer to standard test conditions for filter life.

CLEANING AND DISINFECTION OF WATER STORAGE TANK
Note : Storage Tank of this product must be periodically (at least once every 30 days) cleaned by a disinfectant. Disinfection Tablets may be purchased from the company Authorised Service Centre. Please follow the disinfection process strictly as per the instructions provided in this user manual.

  •  Close the tap water valve
  • Switch OFF the power
  • Open the top cover and push the tap lever up, up drain the tank
  • Wipe the inside of the tank with a dry, clean soft cloth
  • Keep the top cover in place
  • Switch the power supply ON • Open the water valve
  • Let the storage tank get filled and then drop one disinfection tablet* into the tank
  • Keep the top cover in place and leave the unit for 30 minutes
  • After 30 minutes, open the tap and discard this and the first filling water completely. Caution: Do not drink this water
  • Now your unit is ready to use
  • Please ensure that this disinfection process is carried out by the authorised installation person/service technician during the first installation and in every subsequent mandatory servicing of your product

*Available with Eureka Forbes Service Technician

Problems

| Checkpoints|

Solutions

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Water tastes bad| 1.  Is the tank clean?

2.  Have you kept the purified water in the tank for too long?

3.  Is it time to change the filter?

| Clean the storage tank.

Dispose of water and clean the tank. Call an authorised Eureka Forbes Service Technician.

Less water has been purified| 1.   Is the tap water valve closed?

2.   Is the tap water pressure too low?

3.   Filters may be clogged or damaged

| Open the tap water valve.

If so, the amount of purified water will be reduced.

Call an authorised Eureka Forbes Service Technician.

Water doesn’t flow into the storage tank| 1.     Is there water available in the overhead tank?

2.     Is the main water supply tap closed?

3.     Not sure what is wrong?

| Ensure the overhead tank is filled with water.

Ensure the tap is open.

Call an authorised Eureka Forbes Service Technician.

Water is leaking| 1. Is water coming out of the top of the purifier?| Close the tap water valve, unplug

the power cord and call an authorised Eureka Forbes Service Technician.

BE ALERT
It has come to our notice that some unscrupulous persons are unauthorizedly claiming to be Sales Representatives, Service Technicians or Service Franchisees of Eureka Forbes. Under this pretext, they are unauthorizedly collecting money by issuing fraudulent cash receipts and/or unauthorizedly making sales/service commitments purportedly on the behalf of the company. They even try to replace genuine spare parts with spurious ones. They could pose a threat to the health and well-being of your family, as well as possible to your security.
Here are some simple precautions that you can take:

  • Check if the person carries an authorised Identity Card bearing his photograph and the hologram of Eureka Forbes Limited
  • If you have any doubt about the identity of the person, please call the Eureka Forbes office in your city and read out the Employee Code on the Identity Card. The operator will confirm if this is a valid Identity Card and guide you further
  • Please make all payments only by cheque, in favour of Eureka Forbes Limited.’ For any guidance and help that you may require, please contact the Eureka Forbes office in your city

RECYCLE WATER AND ITS REUSE
Water is a rapidly depleting resource. It is our moral responsibility to ensure that water is recycled as much as possible. Flushed out water from a RO system is an unavoidable technology limitation. It maintains the performance of the purification process and the service life of the membrane also. Eureka Forbes has taken utmost care to minimise the water wastage in our RO system without compromising the performance of the product. The water flushed out by your Aquaguard RO Water Purifier can be collected and used for several purposes. EUREKA FORBES Aquaguard Marvel RO AVF Water Purifier -
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EUROSMILE SERVICE AT YOUR DOORSTEP
Once your warranty period has been completed (please refer to Warranty Terms and Conditions in this booklet), we advise you to enter into our ‘Eurosmile Service Plan,’ an Annual Service Maintenance Contract that is an investment for the smooth functioning of your Aquaguard and for your family’s health.
The Eurosmile Service Plan provides:

  1. Replacement/cleaning of the Sediment Filter, Activated Carbon and Membrane*. Our trained service technicians will examine your existing filter/cartridge/membrane and will replace/clean, as per requirement
  2. Replacement of any exhausted or defective parts*, as required
  3.  All replacements are done with genuine, thoroughly inspected service spares

The goods are warranted against defects arising from faulty designs, workmanship and materials 12 months from the date of installation or 15 months from the date of sale, whichever is earlier, subject to the following conditions:

  1. The customer will notify the company, in writing, promptly of any defects noticed and give the company or its Authorised Agent adequate opportunity to inspect, test and remedy them for which the customer will deposit the goods at its own expense, if so required by the company, with the company’s office/service centre along with the original invoice, in the city where they are sold
  2. The Inspection and Test Report of the company’s office/service centre will be final and binding under the warranty for determining defects, repairs/alterations required or carried out or certifying work of the goods thereafter.
  3. Aquaguard may require initial setting, post-installation, depending on varying water conditions and power supply. In case of any service requirement, post-installation, please contact the company’s service centre
  4. The company or its authorised agent will be entitled to retain any defective part replaced under the warranty
  5. Notwithstanding anything to the contrary contained or implied by this warranty:
    a) The company’s liability under this warranty shall be limited to the first sale of the goods by the company to the customer and will not apply or extend to any secondary sale of goods by the customer
    b) The company’s liability under this warranty shall be limited only to defects in the goods which occur under the conditions of the normal operation of the goods and their proper and prescribed use. The warranty does not cover or extend to defects which are determined by the company or it’s authorised agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods or any part thereof by others or the use of the goods on electrical supply for which they are not designed, or damage caused by lightning or other electrical disturbances or interruptions
    c) The company’s liability under this warranty shall remain valid only if the goods are duly installed by the company or its authorised agency at the location specified in the invoice and such installation is undertaken by the company or its authorised agent or franchisee
    d) Consumable items like the i-FilterTm/Clarity Cartridge, Chemi Block, Active CopperTM Cartridge, Membrane Life Enhancer, Advanced virus filter that is subject to normal wear and tear are not covered by this warranty
    e) Reverse Osmosis Membrane warranty is for a period of 1 year (or) 6,000 litres (whichever is earlier) from the date of installation, on the condition that the input water is as per the standard test conditions* mentioned in the user manual. If the RO membrane gets clogged within the warranty period, it will be cleaned/repaired/replaced free of charge as deemed fit by the company authorised service person/centre after inspection
    f) The customer will have no claim against the company, its employees and its authorised agents or franchisees under or pursuant to this warranty in respect of death or injury to the customer or any other person or loss of damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilisation of the goods otherwise than in accordance with the user manual or by due to any other cause or circumstances beyond the control of the company
    g) The company’s liability, under this warranty, shall in no event and under no circumstances exceed the price paid by the customer to the company for the goods stated in the invoice

General For the purpose of this warranty, the following expressions shall have the following meanings respectively:

  1.  The ‘Goods’ shall mean the goods described in the Order Form
  2. The ‘Customer’ shall mean the original purchaser of the goods from the company
  3. The ‘Company’ shall mean EUREKA FORBES LIMITED
  4.  ‘General Terms & Conditions shall mean the terms and conditions agreed upon by the customer and the company printed on the Order Form
  5. ‘Invoice’ shall mean the invoice issued by the company to the customer describing the goods and indicating, inter alia, the total purchase price thereof and the name of the customer
  6. User Manual’ shall mean the instructions for installation, use and maintenance contained in the leaflet supplied by the company

Post-warranty

  1.  The customer may be offered a yearly Service Contract at the prevailing company rates and terms
  2. In case the customer does not wish to enter the Service Contract, he has the option of calling the company’s service centre and having his Aquaguard services on an actual basis, i.e. by paying the labour cost and spares needed to attend to that service/complaint call at the prevailing company rates. Such service will be rendered by the company in towns/places where the company has its service centres
  3.  If during such servicing it is necessary for the company to replace or repair defective components or parts, the customer shall be required to pay for the same as per the company’s prevailing price list
  4. Eureka Forbes Limited reserves the right to offer an annual maintenance contract/ensure availability of spares only up to 7 years from the date of invoice
    *Conditions apply.

WHY AQUAGUARD® PAANI KA DOCTOR?
Only Aquaguard Paani ka Doctor:

  • Has the trust of over 15 million mothers*
  • Is owned by over 1.62 lakh doctors
  • Has to service with 5 km. range of wherever you are
  • Has over 21 different technologies to address 21. different water conditions across the country
  • Is certified by over 135 leading national and international laboratories
  •  Is sold in over 35 countries worldwide *As per Superbrands & Reader’s Digest.

THE POWER OF AQUAGUARD” MARVEL
Drinking water is essential for health. And that is precisely why it is crucial to ensure that the water you drink is healthy, not just pure or safe. Healthy water is water that has all the minerals, it naturally contains, intact in it. Minerals like Calcium, Sodium, Potassium, Magnesium, Iron, Zinc and others are essential for healthy growth. Other water purifiers remove these nutrients while purifying water, robbing it of its various health benefits. Only Aquaguar& with its advanced Mineral GuardTM technology retains these nutrients, delivering the healthiest water on earth. In addition to this, its *Active CopperTM cartridge infuses Copper ions along with other essential minerals into the water, enhances the taste of water and provides a perfect blend of healthy water. Advanced Virus Filter is an additional protective feature to make your water safe from not only bacterial but also viral contaminations if any.

INSTALLING YOUR AQUAGUARD° MARVEL RO+AVF
Make sure that your Aquaguard* MARVEL is installed by a trained Eureka Forbes Service Technician only.

  1.  Input water must be tested for Total Dissolved Solids (TDS) and Total Hardness
  2.  Install your Aquaguards MARVEL in a dry, ventilated place – Keep it away from direct sunlight, heating devices or areas below-freezing temperatures
  3. You can keep it on the kitchen counter or wall-mount it.
  4. Ensure that the input tap water temperature is in the range of 10°C – 40°C – Avoid connection to a hot water tap as it can damage the filters
  5. Make sure that the tap water pressure is between 0.3 and 3.0 kg/cm2. If the input water pressure is more than 3.0 kg/cm2 then installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm2, then installation of an external booster pump is recommended.
  6.  Flush filters and membrane thoroughly and independently for 3-5 mins. to remove fine particles, present in the filter. This should be done before the installation of the unit
  7.  Make sure that the reject water pipe (blue colour pipe) is placed lower than the purifier, to avoid stagnation of high TDS reject water in the pipe
  8.  TDS Regulator to be adjusted by a trained Eureka Forbes Service Technician only to provide healthy water always, as per customer requirement Input Water Quality Usage

Limitations:

  1.  If the input water iron content is more than 0.3 mg/L use of an iron remover* is recommended as a pre-treatment.
  2. If the input water turbidity is more than 10 NTU or comprises colloidal particles, the use of a special filter* is required as a pre-filter.
  3. Do not install the water purifier if the TDS is more than that prescribed in the technical specifications.

THE MULTI-STAGE PURIFICATION PROCESS IN YOUR AQUAGUARD° MARVEL RO+AVF

Stage Treatment Material Benefits
1. **** i-Filter TM Multi-layered Polypropylene wound cartridge

Removes fine suspended particles such as dust, dirt, mud, and sand from water.
2.| Chemi-block (with built-in Particle Trap Filter’)| Bacteriostatic activated carbon block| Reduces excess chlorine and organic impurities. Also adsorbs bad taste and odor from water.
3•| Advanced Mineral Guard’| Microcontroller-based electronic impulse producer| Prevents the deposition/scaling of dissolved salts on the surface of the membrane & ensures the availability of Calcium and Magnesium in your drinking water.
4.| Membrane Life Enhancer| Special antiscalant media| Prevents scaling of dissolved salts on the surface of the membrane, thereby enhancing the membrane life and performance.
5| Reverse Osmosis Cartridge| Thin Film Composite (TFC) Reverse

Osmosis Membrane

| Reduces TDS, hardness, pesticides, and heavy metals like arsenic, lead, and mercury. Eliminates microorganisms like bacteria, viruses, protozoa and cysts.
6 •| Advanced Virus Filter| Antimicrobial cartridge| Advanced Virus Filter is an additional protective feature to make your water safe from not only bacterial but also viral contaminations if any.
7.| Active Copper” Cartridge**| Bacteriostatic Taste Enhancer with

Active Copper’ technology**

| Copper has antimicrobial, antioxidant, and anti-inflammatory properties that help to support a healthy metabolism. It also helps to provide the body with energy and is much needed for growth and development. The activated carbon removes organic components and polishes the water, giving it a sparkling look, making it pure and great to taste.

**LS 10500: 2012 Drinking Water Specification (Acceptable Limit).

AQUAGUARD° MARVEL RO+AVF|
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TECHNICAL SPECIFICATIONS*|

Technical Parameter Specifications

Model AG Marvel RO+AVF
PRODUCT SPECIFICATION
i.| Dimension (W X D X H)| 320X 275 X 410 mm
2.| Net weight| 6.1 kg (Approx.)
3.| Purification Technology| RO+AVF
4.| Tank Capacity| 8 Litres (Approx.)
5.| Standard Filtration Supplied| i-Filter”, Chemi-Block, Mineral Guard”, Membrane Life Enhancer, RO Membrane, Advanced Virus Filter, Active Copper”‘ Cartridge
ELECTRICAL SPECIFICATIONS
6.| Power Rating| 40 Watts (max.)
7.| Power Supply| Input 230 V AC / Internal AC-DC Adaptor, 24 V DC, 2.5 Amps
8.| Operating Voltage Range| 150 to 280 V AC, 50 Hz
9.| Solenoid Valve| 24 V DC
RECOMMENDED INPUT WATER PARAMETERS
10.| Input water pressure (Max.)”| 0.3 to 3 kg/cm2
11.| Input Iron (Max.)| 0.3 PPM
12.| Chlorine content (Max.)| 0.2 PPM
13.| Input water turbidity (Max.)| 10 NTU
14.| Total Dissolved Solids (TDS)| Up to 2000 PPM
15.| Water Temperature| 10°C to 40°C

*Technical specifications are subject to change without prior notice.
Note: The performance data presented in the table are applicable under standard laboratory conditions°. Actual performance may vary depending on the input water quality, water pressure, and condition of filters. Input water quality/pressure/TDS are important determinants of recovery rate and rejection.
Warranty void if not installed as per recommendations.
*If the input water pressure is more than 3.0 kg/cm, installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm, installation of a booster pump* is recommended. These accessories are available at an extra cost. ‘Standard Test Conditions: Feed Water Quality: TDS Max: 1000 mg/L (RO) with NaCl Pressure: 1 kg/cm2, Turbidity: 1 NTU (Max.), Temperature: 25°C, Chlorine: below 0.2 mg/L, Iron: below 0.3 mg/L Life: 6000 Litres

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