ALARM COM Smart WiFi Gateway Installation Guide
- June 6, 2024
- ALARM COM
Table of Contents
ALARM COM Smart WiFi Gateway Installation Guide
The Smart Gateway provides a dedicated Wi-Fi network for the Wi-Fi video cameras in your system. Featuring WPS, you no longer need to update cameras with complicated router passwords. Simply add to your online account, plug into any wall outlet, connect to the existing router, and pair with a Wi-Fi camera for instant, secure Wi-Fi connectivity.
Pre-installation checklist
- Power LED
- Data LED
- Communication
- LED Wi-Fi LED
- Reset Button (Pinhole)
- WPS Button
- Function Button
- Power Input
- Ethernet Port (RJ-45)
- ADC-SG130 Smart Gateway (included)
- Ethernet cable (included)
- 12 VDC power adapter (included)
- Router with broadband (Cable, DSL, or Fibber Optic) Internet connection and an open Ethernet port
- A computer, tablet, or smartphone with an Internet connection
- Login and Password for your online account to which you will add the Smart Gateway
Add the Smart Gateway to your online account
-
Use an Ethernet cable to connect the Smart Gateway to an open Ethernet (RJ-45) port on the existing router.
-
Connect the Smart Gateway’s DC power adapter and plug it in to a non-switched outlet.
NOTE: For optimal Wi-Fi performance, place the Smart Gateway on top of a table or in another location free from physical obstructions. -
Add the device to the account by using a web browser and entering the following URL: www.alarm.com/addcamera. Type in the Smart Gateway’s MAC address to begin. The MAC address is included on the label on the back of the device.
Wi-Fi Protected Setup (WPS) mode
- WPS mode is the preferred way to add a compatible Wi-Fi camera to the Smart Gateway’s Wi-Fi network.
- Be sure to add the Smart Gateway to an Alarm.com account before using WPS mode to add video cameras to the Wi-Fi network.
- To enter WPS mode, press and hold the WPS button for approximately 1 to 3 seconds. The Wi-Fi LED will slowly flash to indicate that the device is in WPS mode.
LED reference guide
Power
On
Device powered on
Off
Device powered off
Flashing
Device booting
Data
On/Flashing
Device transferring/receiving data over Ethernet.
Off No data is being transferred over Ethernet. Please check the Ethernet
connection between the Smart Gateway and the router.
Communication
On
Connected to Internet
Off
No local or Internet connection. See troubleshooting section
Flashing(slowly)
Local connection, no Internet
Flashing (5 quick blinks)
Communication test initiated
Wi-Fi
On Active
Off Inactive
Flashing WPS mode
Additional States
All LEDs Flashing (escalating) Firmware Upgrade in progress
All LEDs Flashing (simultaneously) Reset in progress
Troubleshooting
If you are still having issues using the Smart Gateway, please try the following troubleshooting options:
Check your router’s connection to the Internet
If you cannot access the Internet using your router, please contact your
Internet Service Provider to restore Internet access. Try adding the device
again.
Perform a communication test
Press the Reset button (pinhole) for 1 to 3 seconds (use a paper clip or tool
if necessary). The Communication LED will quickly flash five times to indicate
that the test was sent. Please wait two minutes before trying to use the
device again.
Power cycle
Unplug the device from power for 10 seconds and plug it back in. Wait for the
Power and Communication LEDs to become solid before trying to use the device
again.
Reset
Press and hold the Reset button (pinhole) for 15 to 20 seconds (use a paper
clip or tool if necessary). All LEDs will flash simultaneously to indicate
that the device will reset. Wait for the Power and Communication LEDs to
become solid before trying to use the device again.
Notices
FCC STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment. This
device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada’s licence-exempt RSSs. Operation is
subject to the following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
This equipment complies with Canada radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimetres between the radiator and your body.