Hoover FH11300PC Spotless Portable Carpet and Upholstery Cleaner User Manual

Hoover FH11300PC Spotless Portable Carpet and Upholstery Cleaner User Manual

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY. IF USED COMMERCIALLY WARRANTY IS VOID.

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, DAMAGE OR INJURY:

• Fully assemble before operating.
• Operate cleaner only at voltage specified on data plate on lower back of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.
• Use indoors only.
• Do not immerse. Use only on carpet moistened by cleaning process.
• Use only HOOVER® cleaning products intended for use with this machine.
• Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended attachments and products.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
• Connect to a properly grounded outlet only. See Grounding Instructions.
• Unplug before connecting SpinScrub™ powered hand tool.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filters and tanks in place.
• Do not clean over floor electrical outlets.

WARNING: This product contains chemicals known
to the State of California to cause cancer, birth defects or reproductive harm. WASH HANDS AFTER HANDLING.

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug (A) illustrated in Fig.1 A temporary adapter (D) may be used to connect this plug to a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig.2). The temporary adapter should be used only until a properly grounded outlet (B) can be installed by a qualified electrician (Fig.1). The green colored rigid ear, lug, or the like (F) extending from the adapter must be connected to a permanent ground (G) such as a properly grounded outlet box cover (Fig.2). Whenever the adapter is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

CAUTION: TO REDUCE THE RISK OF DAMAGE:

• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
• Do not use sharp objects to clean out hose as they can cause damage.
• To assist in reducing drying time, be certain the area is well ventilated when using detergents and other cleaners with this machine.
• To help prevent matting and resoiling, avoid contact  with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
• Do not store extractor with solution in tanks.
• With brushes and brushroll on, do not allow cleaner to sit in one location for an extended period of time, as damage to the floor can result.
• Do not use this extractor on hard floors. Using this machine on hard floors may scratch or damage your floor.
• Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and remove to a hard surface and (b) place unit on absorbent material (such as a towel) to soak up drips.

CARTON CONTENTS

• Carpet & Upholstery Cleaner
  

• Front Hose Clip
  

• Back Hose Clip
  

• Cleaning Solution Sample
  

• Pretreat Solution Sample *
  

• Multipurpose Tool*: great to remove tough stains and easy to clean
  

• Multipurpose Tool Additional Insert: allows you to choose the best scrubbing attachment for your need instead of rubber nubs for unpleasant stain removal and hygienic clean-up or bristles for tough scrubbing power. ( select models only)
  

• Upholstery Tool: built-in brush scrubs stains anywhere from upholstery to carpet ( select models only)
  

• Stair Tool: 6 inches wide, 2 built-in rows of brushes provide the scrubbing action needed to quickly clean carpeted stairs ( select models only
  

• Crevice Tool: Great for use around baseboards and those hard to reach areas ( select models only)
  

• Accessories Bag ( select models only)
  

How to assemble your Spotless Portable Carpet Cleaner

1. Snap hose clips into place in the front and back at the bottom of the unit
   

2. Wrap flex hose around unit, starting in front, and place hose in each clip.
   

3. Attach the cleaning tool to the end of the hose and then snap the end of the hose into the third hose clip located in the center of the back of the unit.
   

4. Insert the power cord wrap in the back of the unit and wrap cord around.
   

5. Ensure both tanks are snapped into a locked position.
   

Cord storage:

Wrap cord around the cord hooks for convenient storage. Attach the plug end to the cord.

For fast cord release, simply turn upper cord wrap downward.

Before you begin cleaning

Don’t use the carpet cleaner as a dry vacuum cleaner.

Use your Hoover® portable carpet cleaner only if upholstery fabric is marked with a “W” (for “wet” clean) or “S/W” (for “solvent/dry” or “wet” clean). Don’t clean fabric marked “S” (“solvent/ dry” clean only).

Test for colorfastness in a small, hidden area. Gently rub surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.

Move furniture out of area to be cleaned. Place aluminum foil or wax paper under legs of furniture too heavy to move to prevent wood finishes from staining carpet. Pin up furniture skirts and draperies.

ATTENTION

Some Berber, Natural Fiber, and Soft Fiber carpets can fuzz with wear. Some vacuums & carpet cleaners can worsen this carpet wear. Test a hidden area before using on a full room & consult with your carpet manufacturer on cleaning recommendations.

NOTE: To prevent staining, use plastic or aluminum foil to protect wood or metal surfaces from possible water spray.

NOTE: To avoid damage to wood floors underneath area rugs or carpet, place waterproof material (e.g. plastic) underneath them before cleaning.

Getting started with your Spotless Portable Carpet Cleaner

1. To fill the clean water/solution tank:
   a. Press down on top latch of clean water tank, tilt and lift up to remove.
   
   b. Turn cap counter-clockwise and pull up to remove. Add warm water to desired fill line (for small or large messes).

DO NOT BOIL OR MICROWAVE WATER
c. Fill cap with detergent and pour into tank. Use the recommended amount of detergent per instructions on detergent label. You can also refer to the table below.

d. Replace cap securely and insert tank bottom first then push top in until you hear it snap into place.
|

Hoover Expert Detergents

| Hoover Plus Detergents
---|---|---
Large mess – top fill line (0.4 gal water)| 2oz detergent (4 caps)|

1oz detergent (2 caps)

Small mess – bottom fill line (0.1 gal water)

| 0.5oz detergent (1 cap)|

0.25oz detergent (1/2 cap)

CAUTION: Do not fill with water above 140˚F (60˚C)
NOTE: Using more than the recommended amount of cleaning solution may cause excessive foaming.

2. Unwrap hose from unit. Select preferred tool and make sure it is attached securely
   

3. Unwrap power cord and plug unit in.
   

WARNING:
Use only HOOVER® cleaning products intended for use with this machine. (See the “Cleaning products” section in this manual for details.) They are specially formulated for use with your cleaner. Non-Hoover® cleaning solutions may harm the machine and void the warranty.

Pre-treating:

For best cleaning results, pretreat stains with a Hoover spot treatment (see Cleaning Solution Guide, pg. 13) to help loosen and remove even the most stubborn stains.

Distribute a generous amount of pretreat spray or gel on spot, stain, or high traffic area. Always follow specific directions found on detergent label.

Wait 5-10 minutes

How to clean with your Spotless Portable Carpet Cleaner

If using on upholstery, be sure to check its cleaning code and use your cleaner only on upholstery marked “W” or “W/S”

Be sure to check Hoover® Cleaning Guide on page 6 and the cleaning code on your upholstery. Use your cleaner only on upholstery marked “W” or “W/S”.

CAUTION:
To reduce risk of injury from moving parts – Unplug before servicing.

For best cleaning results, Hoover recommends to rinse the upholstery with water only. This removes residual cleaning detergent.

1. Insert selected tool on the cleaning hose until it clicks into place (some models include additional tools).
   

2. Press the power button on top of unit to turn the unit on.
   

3. For wet stains, suction up excess liquid by placing the tool on the soiled area and applying downward pressure on the front of the cleaning tool while pulling it towards you slowly.

4. Spray a generous amount of cleaning solution over the soiled area by pressing the trigger behind the tool and scrub the stain in a back and forth motion.
   

5. To lift the stain, suction up the dirt and cleaning solution by applying downward pressure on the front of the cleaning tool and pulling towards you. Repeat as needed.
   

If additional cleaning is necessary, wait until the upholstery is completely dry before using the tool again.
Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction (see “Automatic Shut-Off”).
When finished cleaning, follow “Keeping your Spotless portable carpet cleaner running properly” instructions

Keeping your Spotless Portable Carpet Cleaner running properly

LUBRICATION
The motor is equipped with bearings which contain sufficient lubrication.
Additional lubricant could cause damage. Do not add lubricant to motor.

Familiarize yourself with these home maintenance tasks. Proper use and care of your cleaner will ensure continued cleaning effectiveness.
Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.
Note: During normal use, debris may accumulate inside of dirty water tank. In order to keep your unit functioning properly, rinse out your dirty water tank with fresh water after each use.

1. Clean your hose using Hoover exclusive Self-Clean technology :
   a. EMPTY DIRTY WATER TANK. You can empty and rinse the tank through the quick cap on the top of the tank.

b. Add warm water to the small mess fill line on the clean water tank.

c. Remove any cleaning tool/attachment from the hose.

d. Turn unit on and push the open end of the hose into yellow self-clean port on the back of the unit for 5-10 seconds only. DO NOT PRESS TRIGGER. The clean water from the clean water tank will rush through the hose, effectively cleaning and removing the odor causing bacteria left in the hose.
e. Repeat process as needed and turn off the unit when hose is fully clean.

2. Empty and thoroughly rinse dirty water tank by opening quick cap and placing it under faucet. High pressure clean water will help remove dirt and debris.
   

3. Disassemble and rinse tools under faucet.

4. Empty solution tank and let air dry.
   

Hoover Cleaning Solution Guide

For optimal performance use Hoover® brand solutions and spot cleaners available at Hoover.com and retailers nationwide.

WARNING:
To reduce risk of fire and electric shock due to internal component damage, use only Hoover® cleaning products intended for use with the appliance.

EXPERT CARPET SOLUTIONS: PROFESSIONAL GRADE

• Expert Clean™
  Carpet Washer Detergent Powerful, professional strength cleaner lifts dirt and removes allergens for our deepest, extreme clean.
  

• Expert Clean™
  Spot Treatment Gel Professional grade targeted gel removes tough stains like ground-in dirt, allergens, chocolate and wine.
  

• Expert Pet™ Carpet
  Washer Detergent
  Powerful, professional strength enzymes break down biological stains, dirt and odor for a truly deep clean.
  

• Expert Pet™
  Spot Treatment Spray
  Professional grade targeted enzyme spray removes tough stains like dirt, oils, urine and residual odor.

PLUS CARPET SOLUTIONS

• Clean Plus™
  Carpet Washer Detergent
  Powerful cleaner for every day dirt and grime.
  

• Clean Plus™
  Spot Spray
  Powerful spot spray for every day dirt and grime.
  

• Pet Plus™
  Carpet Washer Detergent
  Powerful cleaner enhanced with enzymes to tackle pet messes and eliminate odor
  

• Pet Plus™
  Spot Spray
  Powerful spot spray enhanced with enzymes to tackle pet messes and eliminate odor.
  

• Pro Plus™
  Carpet Washer Detergent
  Professional strength carpet & upholstery solution removes stubborn stains and odors.
  

• Multi-Floor Plus™
  Hard Floor Solution
  Powerful hard floor cleaning solution removes every day dirt and grime

• Steam Plus™
  Hard Floor Solution
  Powerful hard floor cleaning solution combines with steam to safely wash hard floors

Need Help?

If you need further assistance:
If your product needs servicing within the warranty period, please contact Customer Service at 1-800-944-9200. Always identify your carpet washer by the complete model number when requesting information or ordering parts. (The model number of the carpet cleaner is located on the data plate)

PLEASE DO NOT RETURN THIS CLEANER TO THE STORE.

Troubleshooting

Any other servicing should be done by an authorized service representative.
USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 for further instruction before continuing use.

WARNING:
To reduce the risk of personal injury – Unplug before cleaning or servicing.

in firmly.
Blown fuse or tripped breaker.| Check fuse or breaker in home. Replace fuse/reset breaker in home.
Needs service.| Take to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-944-9200.
Cleaner won’t pick-up or low suction| Dirty Water Tank is not installed correctly.| Review Placing Dirty Water Tank in base of cleaner.
Dirty Water Tank is full.| Empty Dirty Water Tank.
Dirty Water Tank is clogged.| Clean Dirty Water Tank.
Air path is clogged.| Unclog air path.
Water escaping from Cleaner| Dirty Water Tank is full.| Empty Dirty Water Tank.
Dirty Water tank is not installed correctly.| Review Placing Dirty Water Tank in base of cleaner.
Clean Water Solution Tank not installed properly.| Review Clean Water Solution Tank Installation.
Cleaner won’t dispense| Clean Water Solution Tank is empty.| Fill Clean Water Solution Tank.
Clean Water Solution Tank not installed properly.| Review Clean Water Solution Tank Installation.
Needs service.| Take to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-944-9200.
Hose nozzle will not spray after filling the Clean Water Tank or Detergent Container.| Air is trapped in the pump and hose.| Turn on the cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to 1 minute.
Motor noise becomes high-pitched| Dirty Water Tank is full.| Empty Dirty Water Tank.

1. Dirty Water Tank is clogged.

| Clean Dirty Water Tank.
Air path is clogged.| Unclog air path.
The float in the Dirty Water Tank has been acti- vated.| Review Emptying & Cleaning the Dirty Water Tank.
Water or foam escaping from dirty water tank| Self-clean option ran too long and caused dirty water tank to overflow.| Empty dirty water tank and let air dry.

SERVICE & WARRANTY

SERVICE INFORMATION

ANY SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE Call 1-800-944-9200 USA & Canada

In the event that further assistance is required, visit an authorized service center. Find one nearest you by visiting our website at www.hoover.com. Costs of any transportation to and from any place of repair are to be paid by the owner. Always identify your product by the model number and manufacturing code when requesting information or ordering replacement parts.(The model number and manufacturing code are on the back of the product).

LIMITED TWO YEAR WARRANTY (DOMESTIC USE)
WHAT THIS WARRANTY COVERS

When used and maintained in normal household use and in accordance with the Owner’s Manual, your HOOVER® product is warranted against original defects in material and workmanship for a full two years from date of purchase (the “Warranty Period”). During the Warranty Period, Hoover® will provide labor and parts at no cost to you to correct any such defect in products purchased in the United States, U.S. Military Exchanges and Canada.

HOW TO MAKE A WARRANTY CLAIM

If this product is warranted, take or send the product to either a Hoover® Sales and Service Center or Hoover® Authorized Warranty Service Dealer along with proof of purchase. For an automated referral to authorized service outlets in the U.S.A., phone: 1-800-944-9200 OR visit Hoover® online at www.hoover.com. For additional assistance or information concerning this Warranty or the availability of warranty service outlets, call the Hoover® Consumer Response Center, Phone 1-800-944-9200. In Canada, contact Hoover® Canada, Carson Building, 100 Carson St., Etobicoke, Ontario M8W 3R9, Phone: 1-800-944-9200.

WHAT THIS WARRANTY DOES NOT COVER

This warranty does not cover: use of the product in a commercial operation (such as maid, janitorial and equipment rental services), improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Hoover®, owner’s acts or omissions, use outside the country in which the product was initially purchased and resales of the product by the original owner. This warranty does not cover pick up, delivery, transportation or house calls, however, if you mail your product to a Hoover® Sales and Service Center for warranty service, cost of shipping will be paid one way.

This warranty does not apply to products purchased outside the United States, including its territories and possessions, outside a U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from a party that is not an authorized retailer, dealer, or distributor of Hoover® products.

OTHER IMPORTANT TERMS

This warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement or repair performed under this Warranty.

THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER®. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL HOOVER® BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.

QUESTIONS OR CONCERNS?
Contact Us:800-944-9200
For a Complete Troubleshooting Guide, see:
Twitter: @HooverUSA
Facebook: facebook.com/hoover
Do not return to store.
See back of product for model number.

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