FiiO HG000428CN EM5 Flagship Flat In-Ear Earphones User Guide

June 6, 2024
Fiio

User Guide

About Fib

Fii0 is a high-tech enterprise focusing on researching and developing portable music products, with current mainstay products being Hi-Res music players, portable headphone amplifiers & DAC, and headphones/earphones.
Fii0 is specialized in self-research and development and sells FiiO-branded products through sales agents worldwide. By virtue of high-quality products and great customer service, Fii0 enjoys high reputation in the industry and has received countless well-known awards.
Fii0 is committed to its brand proposition” Born for Music” and ceaselessly pursues perfection in product design and manufacturing, to supply users with the best audio products at the best prices.

Operation Explained

1. Instructions for the Detachable Quick Swivel-lock Connector

To attach the connector

  1. Align the male and female end of the connector, ensuring that the arrow mark on the male end kin parallels with the dot indicator on the female end.
  2. Rotate the male end in an anti-clockwise manner until the ON indicator is aligned in parallel with the dot indicator on the female end to unlock them.

To detach the connector

  1. Rotate the male end in a clockwise manner until the”OFF” indicator is aligned in parallel with the dot indicator on the female end to lock them.
  2. Ensure the “ON” indicator on the male end is in parallel with the dot indicator on the female end, pull to detach the connector.

2. To Attach Foam Ear

Tips Here is the diagram instruction for attaching the ear tips.

  1. Ensure the ear tip and the earbud are in parallel with each other. Position the opening of the ear tip and the nozzle of the earbud to the same direction.
  2. Gently flip one side of the ear tip back and then press to keep it stable.
  3. Flip the rest of the ear tip back until the entire ear tip fits around the earbud, adjusting to make it secure and comfortable.

Authenticity-Checking

Scratch off the coating to get a 20-bit security code. Please open this link: http://check.fiio.com/, and then enter your 20-bit security code.
Checking result:

  1. The product you are checking is genuine. The product is manufactured by FiiO Company, thanks for choosing us.
  2. The number you are checking does not exist. The product is not manufactured by FiiO Company.
  3. The number has been checked. If this is the first time you enter the security code after scratching the coating personally, it means the product is not an authentic one.
  4. The security code you input is less than 20 bits, please try again.

Procedures for After-sales Service

  1. Please contact the local dealer first once you find the problem in the machine,if they refuse to give related after-sales service, please give feedback to FiiO Company by sending an email to support@fiio.com or support@fiio.net, we would handle it properly to ensure customers’ satisfaction.
  2. For repair maintenance, you are supposed to send the defective product to FiiO Company with freight paid. After it has been repaired, we will send the product back to you with freight paid by FiiO.
  3. 1t is highly suggested to buy from local authorized sales agent to get better, faster before and after-sales service.
  4. Please do not maintain or dismantle the product on your own and keep it away from water.
  5. In case of abnormal working or any further questions, please log in to our official website at the Support area to get related information or send an email to support@fiio.com to consult.

Contact Information for After-sales Service

Fii0 Electronics Technology Co,. Ltd.
Address: 2/F, F Building, Hougang Industrial Zone, Shigang Village, Huangshi
West Road, Baiyun District, GuangZhou, China. Postcode: 510430 Web: https://www.fiio.com
Facebook: https://www.facebook.com/FIIOAUDIO

WEEE Directive & Product Disposal

At the end of its serviceable life, this product should not be treated as household or general waste. lt should be handed over to the applicable collection point for the recycling of electrical and electronic equipment, or returned to the supplier for disposal.
Internal/Supplied Batteries
This symbol on the battery indicates that the battery is to be collected separately. This battery is designed for separate collection at an appropriate collection point.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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