Sunbeam STC5000 PressXPress Steam Generator User Guide

June 6, 2024
Sunbeam

PressXPress™ Steam Generator
User Guide
STC5000

Sunbeam’s Safety Precautions

Sunbeam is very safety conscious when designing and manufacturing consumer products, but it is essential that the product user also exercise care when using an electrical appliance. Listed below are precautions that are essential for the safe use of an electrical appliance:

  • Read carefully all instructions before use.
  • Always turn the power off at the power outlet before you insert or remove a plug. Remove by grasping the plug – do not pull on the cord.
  • Turn the power off and remove the plug when the appliance is not in use and before cleaning.
  • Do not use your appliance with an extension cord unless this cord has been checked and tested by a qualified technician or service person.
  • Always use your appliance from a power outlet of the voltage (A.C. only) marked on the appliance.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • The temperature of accessible surfaces may be high when the appliance is operating.
  • Never leave an appliance unattended while in use.
  • Do not use an appliance for any purpose other than its intended use. The injury could occur from misuse.
  • Do not place an appliance on or near a hot gas flame, electric element, or in a heated oven.
  • Do not place on top of any other appliance.
  • Do not let the power cord of an appliance hang over the edge of a table or benchtop or touch any hot surface.
  • Do not operate any electrical appliance with a damaged cord or after the appliance has been damaged in any manner. If damage is suspected, return the appliance to the nearest Sunbeam Appointed Service Centre for examination, repair or adjustment.
  • For additional protection, Sunbeam recommends the use of a residual current device (RCD) with a tripping current not exceeding 30mA in the electrical circuit supplying power to your appliances.
  • Do not immerse the appliance in water or any other liquid unless recommended.
  • Appliances are not intended to be operated by means of an external timer or separate remote control system.
  • This appliance is intended to be used in household and similar applications such as staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, and other residential type environments; bed and breakfast type environments.
  • The heating element surface is subject to residual heat after use.

If you have any concerns regarding the performance and use of your appliance, please visit www.sunbeam.com.au or contact the Sunbeam Consumer Service Line. Ensure the above safety precautions are understood.

Features of your Sunbeam Steam Generator

1. Clean indicator light / Self-clean
button
2. Temperature indicator light
3. Iron handset
4. Steam trigger
5. Temperature control dial
6. Lock button| 7. Unlock button
8. Removable water tank
9. Power switch (I/O)
10. Base station
11. Steam cord
12. Power cord
13. Cleaning tray
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Before using it for the first time

WARNING: Remove all packaging including any soleplate protection before operating your steam generator.

  1. W ipe over the soleplate with a soft cloth.
  2. Position the iron handset 3 on the base station 10, on your ironing board (if it is large enough) or on a heat resistant and secure surface at the same height as your ironing board.
  3. Before connecting your steam generator to the mains supply, make sure your supply voltage is the same as the one indicated on your steam generator.
  4. When you first use your steam generator, there may be a slight odor and it may smoke slightly for the first few minutes of operation. This is quite normal and will disappear.

IMPORTANT: On first use, the water system will need priming before the handset will create steam. It is necessary to operate the steam boost function a few times before the unit will be ready to create steam. To operate the steam boost function, double-click the steam trigger 4 quickly a number of times untill steam is produced.

CLEANING YOUR STEAM GENERATOR BEFORE USE

Follow these simple steps to remove any impurities or residues inside your steam generator that may be leftover from the manufacturing process.

  1. Follow the instructions underfilling your steam generator and fill the water tank 8 as described.
  2. Empty the water tank to rinse out any foreign particles then refill it.
  3.  Follow the instructions under steam ironing. Set the temperature to the MAX setting 8.
  4.  Iron an old piece of cloth (cotton or towels is ideal) for a few minutes. While ironing, press the steam trigger 4 4 or
  5. times. Upon the first usage, the pump will need priming and you may need to hold the steam trigger to pull water through the system and create steam.
  6. Any impurities will be flushed from your iron by the steam and absorbed by the cloth. Your iron is now ready for use.
FILLING YOUR STEAM GENERATOR
  1. Remove water tank 8 by holding the handle and pulling the tank forwards from the base station 10.
  2. Slide the water tank out.
  3. Fill the water tank with cold tap water to the MAX mark.
  4. Slide the water tank back into the base unit until it latches securely into place.
    You should hear an audible click.

Instructions For Use

FILLING DURING USE

You can fill your steam generator during use. Simply remove water tank 8 as described above and add water as required.
Do not fill past the MAX indicator mark on the tank.
Your steam generator will beep twice and the power indicator light 9 will flash to let you know that the water tank needs filling.

STEAM IRONING

The smart features of the iron prevent you from creating steam in the temperature settings below ●●. This is to ensure that delicate fabrics are protected from ironing with steam. It is recommended that for harder to iron fabrics such as cotton and linen, steam should be used when ironing.

WARNING: When ironing delicate fabrics like nylons, acrylics, and synthetics, Steam should never be used.

  1.  Fill the water tank 8 with water.
  2. Plug your steam generator into the mains supply and press the on (I) /off (O) button 9 to switch your steam generator on.
  3. Rotate the temperature control dial5 to set the pointer to between the ●● setting and the maximum heat (MAX) setting.
  4. The temperature indicator light 2 will pulse as your steam generator heats up. When the temperature indicator light turns solid your steam generator is ready to use.
  5. With the soleplate in contact with the garment, press the steam trigger 4 for a couple of seconds. It is not necessary to hold the trigger down continuously as steam will still be emitted from the soleplate for a short time after the trigger has been released. If more steam is required, press the steam trigger again.
  6. To operate the steam boost function, double-click the steam trigger quickly. The iron will generate a highly concentrated steam boost for a short period of time.
    Always release the steam trigger and allow any residual steam to be released before replacing the iron on its stand.
IRONING WITHOUT STEAM

If you intend to dry-iron fabrics, there is no need to fill the water tank. However, if water is already in the water tank, you do not need to empty it.

  1. Rotate the temperature control dial 5 to set the pointer to the desired heat setting.
  2. When the temperature indicator light 2 turns solid your steam generator is ready to use.
  3. Iron your laundry without pressing the steam trigger 4.
VERTICAL STEAM IRONING

Vertical steam ironing is especially useful for ironing items such as curtains while they are hanging, or jackets, suits and coats.
Select a temperature setting higher than ●● 5. Once the temperature indicator light 2 turns solid, your product is ready to use.
Hold the iron in a vertical position and press the steam trigger 4 as required.

Warning: Hot steam is emitted from the soleplate. Do not iron/steam a garment whilst wearing it. Do not operate steam in the direction of yourself or anybody else.

AUTO-OFF FUNCTION

The iron has an auto-off safety function that will operate when your appliance has not been used for 5 mins. The unit will enter a
sleep mode and all the lights will turn off. To restart simply pull the steam trigger 4. The unit will restart and may need a short time to reheat to the desired temperature, which will be indicated by the pulsing temperature indicator light 2.

IMPORTANT
Your steam generator takes time to heat up and cool down. If you change the temperature setting on your steam generator, you must give it time to adjust to the new setting.
This is especially important when you change from a high setting to a lower one. It takes your steam generator longer to cool down than it does to heat up and this is the reason we recommend that you begin ironing at lower temperatures.

For example, you have been ironing using the ●●● setting and wish to change to the ●● setting:

  1. Turn the temperature control dial 5 to set the pointer to the ●● setting. Initially, the temperature indicator light 2 may pulse while the unit adjusts to the new temperature.
  2. Wait until the temperature indicator light comes on solidly again. Your steam generator has now cooled to the correct temperature.

Care and Cleaning

Warning: Do not use harsh abrasives, chemical cleaners or solvents to clean the exterior of your iron.
Allow your iron to completely cool down and wipe the soleplate with a soft damp cloth. If polyester has burnt to the soleplate,  iron a damp cotton cloth while your iron is still hot. Wipe over the rest of your iron with a soft damp cloth then wipe dry. Do not immerse the appliance or power cord or plug in water or any other liquid.

SELF-CLEANING

Only activate the self-clean when you want to activate the self-cleaning system. Never activate the self-clean function when ironing. The self-clean function removes scale and impurities. The steam generator has an intelligent reminder cleaning mode which activates after continuous steam ironing over a total of 25 hours. If you are in a hard water area you can perform the cleaning cycle sooner than the allocated 25 hours by following the steps below.

The cleaning indicator light1 will illuminate to remind users to clean the machine.

  1.  To activate the self-clean function, adjust the temperature control knob 5 to the Max setting. Press and hold the self-clean button 1 for 3 seconds. The clean indicator light will flash. Place the iron handset 3 on the cleaning tray 13 and pull the steam trigger 4once then remove hands from the handset, this will initiate the cleaning function.
  2. Hot water and steam will be ejected from the holes in the soleplate along with any impurities. During the cleaning process, there is no need to hold the product.

Troubleshooting

Issue Root cause Possible solution
The iron does not produce steam. The water tank level is too low. Your steam

generator will beep twice, and the power indicator light will flash to let you know that the water tank needs filling.| Fill water tank.
The water tank is not fully inserted to the base station. Check if the power light is flashing.| Remove and re-insert the water tank until an audible click is heard.
If it is on first use the unit may have not been primed.| Operate the steam boost a few times by double-clicking the steam trigger in quick succession.
The unit is still heating up. The steam will only operate when the temperature indicator light is solid. Check if light is flashing.| Wait until the temperature indicator light stops flashing and turns to solid.
Brown particles are emitted from the soleplate| The handset needs to be de- scaled.| Operate the self-clean process. Follow instructions provided in the “Self-cleaning” section.
No display lights are showing.| The steam generator has not used steam function for 5 minutes and entered the auto-off mode.| Pull the steam trigger. Unit should come out of auto-off mode. You may need to wait a short time for unit to heat up before it can produce steam. When the temperature indicator light turns solid the unit is ready for use.

Warranty

This Sunbeam product is covered by a 2 year replacement or repair warranty, which is in addition to your rights under the Australian Consumer Law (if your product was purchased in Australia) or New Zealand Consumer Guarantees Act (if your product was purchased in New Zealand).
Upon receipt of your claim, Sunbeam will seek to resolve your difficulties or. if the product is defective, advise you on how to obtain a replacement or refund.
To assist us In managing warranty claims, we recommend you register your product as soon as practicable after purchase by creating a MySunbeam account on our website and uploading a copy of your original receipt.
In order to make a claim under our warranty, you must have the original proof of purchase documentation for the product and present it when requested (if not already uploaded to our website.
Should your product develop any defect within 2 years of purchase because of faulty materials or workmanship, we will replace or repair it, at our discretion, free of charge. A product presented for repair may be replaced by a refurbished product of the same type rather than being repaired. Refurbished parts may be used to repair the product.

Our replacement or repair warranty only applies where a defect arises as a result of faulty material or workmanship during the warranty period. Your warranty does not cover misuse or negligent handling (including damage caused by failing to use the product in accordance with this instruction booklet), accidental damage, or normal wear and tear.
Your warranty does not:

  • cover freight or any other costs incurred in making a claim, consumable items, accessories that by their nature and limited lifespan require periodic renewal (such as filters and seals) or any consequential loss or damage; or

  • cover damage caused by:
    – power surges, power dips, voltage supply problems, or use of the product on incorrect voltage;
    – servicing or modification of the product other than by Sunbeam or an authorized Sunbeam service center; – use of the product with other accessories, attachments, product supplies, parts or devices that do not conform to Sunbeam specifications; or
    – exposure of the product to abnormally corrosive conditions; or

  • extend beyond 3 months if the product is used in commercial, industrial, educational or rental applications.

The benefits given to you by our warranty are in addition to other rights and remedies under a law in relation to the product.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Our goods also come with guarantees that cannot be excluded under the New Zealand Consumer Guarantees Act.
If your warranty claim is not accepted, we will inform you and if requested to do so by you, repair the product provided you pay the usual charges for such repair. You will also be responsible for all freight and other costs.
Should your product require repair or service after the warranty period, contact your nearest Sunbeam service center. For a complete list of Sunbeam’s service centers, visit our website or call our customer service line for advice on 1300 881 861 in Australia, or 0800 786 232 in New Zealand.
Should you experience any difficulties with your product during the warranty period, please contact our customer service line for advice on 1300 881 861 in Australia or 0800 786 232 in New Zealand.

Australia
www.sunbeam.com.au
1300 881 861 Suite 1, Level 1, 13 Lord Street, Botany NSW 2019 Australia| New Zealand
www.sunbeam.co.nz 0800 786 232 Level 6, Building 5, Central Park, 660-670 Great South Road, Greenlane, Auckland
New Zealand
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Need help with your appliance?
Contact our customer service team or visit our website for information and tips on getting the most from your appliance.

Australia| visit
phone
mail| www.sunbeam.com.au
1300 881 861
Suite 1, Level 1,
13 Lord Street,
Botany NSW 2019
Australia
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New Zealand| visit
phone
mail| www.sunbeam.co.nz
0800 786 232
Level 6, Building 5, Central
Park, 660–670 Great South
Road, Greenlane, Auckland.

Newell Australia Pty Ltd | ABN 68 075 071 233
Sunbeam is a registered trademark.
Made in China to Sunbeam’s specification.
Due to minor changes in design or otherwise, the product you buy may differ slightly from the one shown here.
Approved by the appropriate electrical regulatory authorities.
©Copyright Sunbeam 2020.
STC5000_20EM2 (ANZ)
GCDS-SUN-JC

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