SEVERIN WK 3415, WK 9269 Electric Kettle User Manual

: October 30, 2023
: SEVERIN

Table of Contents

SEVERIN WK 3415, WK 9269 Electric Kettle
Product Information
Product Usage Instructions
Warranty
Service Centres
References
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SEVERIN WK 3415, WK 9269 Electric Kettle

Product Information

The product has two article numbers: WK 3415 and WK 9269. The user manual provides warranty information in multiple languages.
The warranty period is two years from the date of receipt of the product and covers defects that occur within this period.
The warranty applies to newly bought appliances only and does not cover equipment that has been used, repaired, altered, or modified by a third party.
The warranty provider for each country can be found in the appendix of the warranty statement.

Product Usage Instructions

To receive warranty service, you must assert your rights under this warranty within two years of receipt of the appliance. If the appliance is defective at the time of receipt, the manufacturer will remedy the defect free of charge within a reasonable time or provide you with a new defect-free appliance. The warranty does not cover defects caused by incorrect setup or installation, improper use, external influences, current and voltage fluctuations outside tolerance limits, non-observance of maintenance and cleaning work according to the instructions for use, or use-conditioned or natural wear-and-tear.
If you need to assert your rights under this warranty, you can contact your dealer from whom you purchased the appliance and provide them with your full name, address details, phone number or email address at which you can be reached, description of the defect of your appliance, and date of purchase or delivery of the appliance. Alternatively, you can submit this information to the customer service department of the manufacturer. Contact details for customer service can be found in the appendix to the warranty statement or on the manufacturer’s website.

Warranty

The buyer’s statutory rights with regard to defects shall apply if the appliance is defective. The buyer may exercise any of these rights free of charge. You shall assert these rights against your contract partner, i.e. the dealer from whom you purchased the appliance. The contractual arrangements between you and the dealer shall be observed. Your statutory rights with regard to defects are in no way restricted or affected by this warranty. We as the manufacturer have voluntarily and additionally taken on the warranty service.
This warranty shall apply as follows: If the appliance is defective at the time of the transfer of risk (i.e. at the time of receipt of the appliance) within the meaning of the statutory provisions, we as the manufacturer will remedy the defect free of charge within a reasonable time, at our discretion, or provide you with a new defectfree appliance. This warranty is not a durability warranty.
- This warranty is valid for the device with the article number stated on the front. This warranty applies to newly bought appliances only. The warranty shall not apply to equipment that has been used, repaired, altered or otherwise modified by a third party (also referred to as “refurbished” equipment).
- You may only receive the warranty service if you assert your rights under this warranty within two years of receipt of the appliance (e.g. from the time you pick it up in a shop in case of a purchase in stationary retail and from the delivery date in case of shipment), as described in section 4 below. We will not assume any further voluntary obligations, such as the reimbursement of transport, installation and dismantling expenses. Our statutory obligations will remain unaffected.
- The warranty does not cover any defects or faults caused by:
- Incorrect setup or installation, e.g. non-observance of the applicable safety regulations or the written instructions for use, installation and assembly
- Improper use, including improper operation or misuse
- External influences, such as transport damage, damage caused by shock or impact, damage caused by the weather
- Current and voltage fluctuations outside the tolerance limits
- Non-observance of maintenance and cleaning work according to the instructions for use
- Use-conditioned or natural wearand-tear, such as the decreasing charging capacity of rechargeable batteries, lamps or components that typically require regular replacement during the life cycle of the product
- Guarantor: The warranty provider valid for your country can be found in the appendix to this warranty statement.
- You can assert your rights under this warranty by contacting your contract partner, i.e. the dealer from whom you purchased the appliance, and providing them with the following information: ∙ Your full name, address details and phone number or email address at which you can be reached,
- Description of the defect of your appliance (a brief description of the defect signs is enough),
- Date of purchase or, if different, date of delivery of the appliance.
- Your dealer will then contact us and take care of everything else.
- Alternatively, you can submit the above Information to our customer service and contact them directly.
- You can find the contact details valid for your country in the appendix to this warranty statement or on our website www.severin.com