HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot Instruction Manual

June 6, 2024
Hoover

INSTRUCTION MANUAL

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot

IMPORTANT SAFETY REMINDERS

This Robo.com2 vacuum cleaner should only be used for domestic cleaning, as described in this User Manual.  Please ensure that this User Manual is fully understood before operating the appliance. Please keep this User Manual for reference. Use only consumables or spares recommended or supplied by Hoover.

WARNING:
Electricity can be extremely dangerous. This appliance is powered by rechargeable Ni-MH batteries and is provided with a Charger Base Station. Please ensure the voltage marked on the mains power adapter is suitable for connection to standard mains power outlet voltage.

REMINDERS:

  • Always store the appliance indoors. Do not use outdoors or expose the appliance to the elements,  humidity, or heating sources (oven, fireplace, wet floor).
  • Do not expose the Robo.com2 or accessories to excessive heat/cold (Keep between 0-30°C).
  • Do not drop the Robo.com2 or use any accessory if it has been dropped, damaged, left outdoors, or dropped in water.
  • Never unplug or pull the mains power adaptor by the power cord.
  • Never pick up matches, hot ash, cigarette ends, or sharp objects.
  • Do not spray with, or pick up flammable liquids, cleaning fluids, aerosols, or their vapors, as this may cause a risk of fire/explosion.
  • Do not continue to use your Robo.com2 if it appears to be faulty. If the mains power adaptor power cord is damaged, stop using it IMMEDIATELY: to avoid a safety hazard, only an authorized Hoover Service engineer must replace the Power Cord.
  • This Robo.com2 is for use on wooden flooring, rubber, ceramic tile, linoleum, and short pile carpet.
  • Do not use to clean stairs.

After Use:
Return the Robo.com2 to the Charger Base Station. Always switch off and disconnect the mains power adaptor before cleaning or attempting any maintenance task. If the  Robo.com2 will not be used for a long time (several weeks), unplug the Charger Base Station according to the instructions in this User Manual.

Safety with children, the elderly, or the infirm:

This cleaner is not a toy.
Do not let children play with the appliance or its controls. Please supervise the use of the appliance by older children, the elderly, or the infirm.

IMPORTANT NOTES BEFORE USE

Please read the following information carefully before using your Robo.com2 or its accessories.
Do not disassemble the Robo.com2 and do not attempt to repair it yourself. If a fault occurs, please contact the Hoover After Sales Service for professional advice.

Stairs: The Robo.com2 uses sensors to avoid falling down steps, stairs, or over an edge. In some situations, the sensors can become confused.

The Robo.com2 cannot detect steps that are less than 8cm in height. Steps less than 8cm may cause the  Robo.com2 to fall down. If available, use the Virtual Barrier to protect your Robo.com2 from falling.
Highly reflective or very dark surfaces used on some steps or stairs, such as glass or polished ceramics may cause the Robo.com2 to fall down. If available use the Virtual Barrier
or place a carpet on the lower step to protect your Robo.com2 from falling.

Using your Robo.com2 on mezzanines, landings, or raised areas without borders should be avoided. If available use the Virtual Barrier* to prevent your Robo.com2 from entering these areas.

Battery Use: Your Robo.com2 is powered by a rechargeable, high-capacity NiMH batteries. These rechargeable batteries are guaranteed for a period of 6 months if they are maintained and operated according to this User Manual.

In the event of a significant drop in the Robo.com2 performance, replacement batteries can be obtained from your Hoover retailer.

Only use Hoover-approved replacement parts for your Robo.com2. Use of parts that are not approved by Hoover is dangerous and will invalidate your warranty.

Only use the supplied Charger Base Station and mains power adaptor to recharge your Robo.com2. Use of the incorrect Charger Base Station or mains power adaptor is dangerous and will invalidate your warranty.

CONTENTS OF THE BOX

* Certain Models Only
**
May vary according to model

GETTING TO KNOW YOUR ROBO.COM2 CLEANER

Robo.com2 Top View

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot -
cleaner

1 Front Bumper
2 Infra-Red Receiver
3 Auto Charge Contacts
4 Soft Furniture Protector
5 Sensor Window
6 Display Screen
7 Dust Container Release Button
8 Floor Sensor
9 Front Wheel
10 Battery Cover
11 Right Edge Cleaning Brush
12 Right Drive Wheel
13 Power Switch
14 Charging Connector
15 Exhaust Grille
16 Dust Container
17 Floor Polisher Pad*
18 Floor Polisher Pad Holder*
19 Floor Brushes Release Latch
20 Floor Brushes
21 Left Drive Wheel
22 Left Edge Cleaning Brush
23 Dust Sensor*

Robo.com2 Bottom View

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot -
Bottom

GETTING TO KNOW YOUR ROBO.COM2 CLEANER

Charger Base Station

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot -
Charger

24 Power Supply Connector
25 Charging Contacts
26 Infra-Red Transmitter
27 Charge Indicator
28 Power Indicator
29 Mains Power Adaptor
30 Virtual Barrier* Set Switch
31 OFF
32 Short Range Barrier- 2m
33 Medium Range Barrier – 4m
34 Long-Range Barrier – 6m
35 Infrared Transmitter
36 Power Indicator
37 Near-Infrared Transmitter

**Virtual Barrier***

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Virtual
Barrier Remote Control**

38 Voice Button*
39
40 Automatic Cleaning Mode Button
41 Spot Cleaning Mode Button
42
43 Arrow Buttons
44 Local Time Setting Button
45 Full & Go Button
46 Automatic Return to Charger Base Station Button
47 Scheduling Function Button*
48 Demo mode Button*
49 Turbo Speed Button*
50 Battery Charge Level Indicator
51 Clock
52 Day Indicator (Scheduling Function)*
53 Automatic Return to Charger Base Station Indicator
54 Automatic Cleaning Mode Indicator
55 Spot Cleaning Mode Indicator
56 Maintenance Indicator
57 Turbo Speed Indicator*
58 Automatic Return to Charger Base Station Sensitive Touch Control
59 Automatic Cleaning Mode Sensitive Touch Control
60 Spot Cleaning Mode Sensitive Touch Control

Robo.com2 Control Panel

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Control
panel

PREPARING YOUR ROBO COM’ CLEANER

Packaging

Do not dispose of your Robo.com’ packaging. It may be required in the future for storing or transporting your Robo.com’.

When unpacking your Robo.com’ and its accessories, take care to keep plastic bags away from babies, young children, and animals to avoid the risk of suffocation.

Before using your Robo.com’ for the first time, you must fully charge it. This will take approximately 6 hours. Do not expose the Robo.com’, Mains power adaptor, or Charger Base Station to temperatures below 0% or above 30% as this may damage the Battery. The Mains power adaptor must only be connected to a standard mains power outlet.

Batteries

For optimum Battery performance, it is recommended that you keep your Robo.com batteries fully charged. When the Robo.com’ is not in use it should be left connected to the Charger Base Station or the Mains power adaptor. Robo.com’ has an intelligent charging system that ensures the batteries stay fully charged whilst preventing them from becoming overcharged.

To avoid accidents, make sure that every person in the room is aware of the presence of Robo.com’. If the Bobo. com’ becomes lost, place the Robo.com’ on the Charger Base Station manually.

Charger Base Station Setup

Before use, remove obstacles that may get in the path of Robo.com’. Pay attention to

  • Objects that can be easily knocked over.
  • Edges of carpets or rugs that it may get caught on.
  • Floor-length curtains and tablecloths.
  • Heat sources or flammable items.
  • Power cords and cables.
  • Fragile objects.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Charger
Base

  1. Place the Charger Base Station on a non-reflective level floor, preferably against a wall. If the floor surface is too reflective, it will interfere with the Robo.com’ navigation system and it may have difficulty locating the Charger Base Station.
  2. There should not be any objects in the area around the Charger Base Station for 3m in front and O.Sm to each side.
  3. Plugin the Mains power adaptor and connect to the Charger Base Station. Make sure the power cord Is not caught underneath the Charger Base Station.
  4. Make sure the Posse r Cord is not tangled or stretched. If there is an excess, use the power cord tie to store it neatly.
  5. Check that the Dust Bin is inside the Robo.com’.
  6. Guide your Robo.com’ into the Charger Base Station to begin charging. Initial charging will take 6 hours approximately.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot -
Charger2

Automatic Charging

When Robo.com’s battery capacity is at 15% it will stop cleaning and search for the Charger Base Station. Once docked with the Charger Base Station a light on the charger Base will illuminate indicating that charging is in progress.
Robo.com’ may fail to reach the Charger Base Station if there are many obstacles In between it and the Charger Base Station. For best results ensure that the Charger Base Station is In a wide-open space.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Automatic
Charging

Manual Charging

There are three methods to charge your Robo.com’:
A. By pressing the Automatic Return to Charger Base Station button on your Remote control” or the corresponding Sensitive Touch control on your Robo.com’.
B. By connecting the mains power adaptor directly to the Robo.com’.
C. By manually placing the Robo.com’ on the Charger Base Station.

Important: The Robo.com’ will not operate without the dust container fitted. The Robo.com’ will not operate whilst charging or whilst connected directly to the mains power adaptor.

PREPARING YOUR ROBO.CONI1 CLEANER

Remote Control Set**

Up To install batteries see Cleaner Maintenance – Replacing the batteries. Note: The Remote Control** can be used through walls because it works on radio waves not infrared.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot -
Remote

*Virtual Barrier Set-Up**

To install batteries see Cleaner Maintenance – Replacing the batteries.
The Virtual Barrier is used to prevent the Robo.com2 from cleaning certain rooms or areas such as in front of fireplaces. Before setting the Virtual Barrier remember to:

  • Remove any obstacles from the area that you want to block.
  • The Virtual Barrier* should be placed on the same surface that the Robo.com2 is operating on.
  • Ensure the Virtual Barrier* is more than 3m away from the Charger Base Station.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Cleaner
Maintenance

  1. Position the Virtual Barrier* so that the infrared transmitter is pointing across the area you want to create the barrier.
  2. Slide the toggle switch to the desired length of the barrier.
    ICON| BARRIER TYPE|

BARRIER LENGTH

---|---|---
| Off| 0m

2m

| Short| 2m

4m

| Medium| 4m

6m

| Long| 6m
3. Check the Virtual Barrier* provides adequate cover whilst the Robo.com2 is running.

NOTE: The battery power usage relates directly to the infrared level. For longer battery life choose the correct length of the infrared beam.

NOTE: The near Infrared transmitter will stop the Robo.com2 coming any closer than 50cm to the Virtual Barrier*.

**Changing the Voice Language***

Robo.com2 is able to communicate in English, French, Italian, or Spanish. The default language is English. To change this:

  1. Turn the Robo.com2 on.
  2. Press and hold the Voice Button* for 5 seconds until you hear the current language setting.
  3. Press the Voice button* again until you hear the next language. Repeat this until you hear the desired language setting.
  4. Once selected the Robo.com2 will change the settings. Do not press the remote control again.

NOTE: The language icon will appear for 5 seconds on the display.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Voice
Language

Adjusting Robo,com² Voice Volume

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Remote Voice
Language

  1. Press the Voice button to select the desired volume. You can select Low, Medium or High, or Off.
  2. The volume will appear on the display.

NOTE: The voice volume will appear on the display. the volume will appear for 5 seconds on the display.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Voice
Volume

USING YOUR ROBO.COM2 CLEANER

Power On

  1. Press the on/off switch on the side of the Robo.com2.
  2. The LCD screen will illuminate.

NOTE: If your robot is already switched On, but in standby mode, it can be activated from the remote control” or pressing one of the touch-sensitive keys.
NOTE: The touch-sensitive controls on the Robo.com2 can be unreliable if your hands are wet.

Setting the Day Mme on the Robo.com2

  1. Using the Remote Control” press the time set button. A flashing line will appear below the day.
  2. Use the up and down arrow on the Remote Control** until the line appears below the correct day. Press the OK Confirmation Button.
  3. The hour display will flash. Press the up and down arrow on the Remote Control•• until the correct hour is displayed. Press the OK Confirmation Button.
  4. The minute display will flash. Press the up and down arrow on the Remote Control” until the correct minute is displayed. Press the OK Confirmation Button.
  5. Day and time are now set.

Cleaning Programs

Robo.com2 uses AAlt” Infrared Navigation, an advanced navigation system that uses an algorithmic calculation to define the best path to efficiently clean your room.

With the dust sensor, on dust detection, the Robo.com2 will automatically initiate a cleaning cycle and will follow a square pattern.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot -
Cleaning

Press the AUTO Sensitive touch control on the robot or press the AUTO button on the remote control to activate the Automatic cleaning mode. Robo.com2 will automatically choose the best cleaning mode to clean your room. It will use 4 different cleaning patterns:
HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Sensitive touch
controlPress the SPOT Sensitive touch control on the robot or press the SPOT button on the remote control to activate the SPOT cleaning mode. Use this mode to intensively clean a confined area. Robo.com’ will move following an elliptical pattern, where the radius will continuously increase for approximately 3 minutes.

With the Remote Control”, you can also activate all the other cleaning programs:

Manual Navigation: The Robot can be controlled manually at any time during a cleaning program. The navigation arrow keys in the remote control will move the Robot in the desired direction with the suction activated. With the remote control, the Robo.com2 can be controlled up to a distance of 10m, even behind a wall.

Full & GO: When the robot is charging, press the FULL & GO button on the remote control to activate this cleaning mode. On the display, the AUTO indicator will start flashing. When the battery is fully charged, Robo.com’ will automatically start a cleaning cycle. Once complete, the Robo.com’ will automatically return to the Charger Base Station.

*TURBO:** Press the TURBO’ button on the remote control to activate the TURBO’ speed. The TURBO” indicator will light on in the LCD display. Robo.com2 will start to work at a faster speed, covering quicker the area to clean.

Scheduled Cleaning’: You can decide what time Robo.com’ will start cleaning, daily or weekly. To set a cleaning schedule follow see ‘Setting Up The Cleaning Schedule:

USING YOUR ROBO.COM2 CLEANER

**Setting up the Cleaning Schedule***

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Setting
up

Robo.com’ can be programmed to automatically clean each day or on specific days as desired. Once set up this will occur at the same time on each day specified. To set up a cleaning schedule over one week complete the following:

  1. Press the Scheduling Function button on the Remote Control”. A flashing box will appear around M (Monday).
  2. Use the up and down arrow keys to select the desired day and then press the OK Confirmation Button to confirm that day. You can also choose multiple days (up to 7 days).
  3. Once each day of the week has been selected, you can decide the hour of the cleaning schedule: the hour will start flashing on the display. Use the up and down arrow keys to select the desired hour. Press the OK Confirmation Button.
  4. The minute display will flash, use the up and down arrow keys to select the desired minute. Press the OK Confirmation Button.
  5.  The cleaning schedule for the days has been selected.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot -
Display

NOTE: The cleaning hour will be the same each day scheduled for cleaning.

Additional Features

Automatic Return to the Charger Base Station:

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Home
button
Press the Sensitive touch control on the robot or press the button on the remote control, this will activate the Automatic Return to the Charger Base Station

Demo Mode:  Press the DEMO button once to start the product demonstration. This will start in Loop mode. To stop the demonstration press the DEMO button again.

Floor Polisher Pad: Attached via the Floor Polisher Pad Holder. to the underside of the cleaner, the Floor Polisher Pad is used to polish marble, parquet, wooden, and another delicate flooring.
NOTE: Do not use on a carpeted surface.

MAINTAINING YOUR ROBO.COM2 CLEANER

Before performing any maintenance task, ensure the Robo.com2 is switched off.

  1. Turn the Robo.com2 off and remove it from the Charger Base Station.
  2. Use a damp cloth with a little soap to clean all surfaces. DO NOT allow water into any part of the product whilst cleaning.
  3. Dry with a Soft Cloth.

Emptying the dust container

Empty the dust container every cleaning cycle or when the dust container is full.

  1. Turn the Robo.com2 off and remove it from the Charger Base Station.
  2. Press the dust container release button and remove the Dust Container from the Robo.com2.
  3. Hold the dust container over a bin to empty.
  4. Use the Multi-purpose Cleaning Brush when necessary to remove any excess dust from the internal surface of the dust container.
  5. Refit the dust container to the Robo.com2.

Cleaning the filters

The Robo.com2 is fitted with a pre-motor filter. To maintain optimum cleaning performance, regularly clean the filter. The filters should be cleaned every 5th dust container empty and should be washed. IMPORTANT:

The filter should be cleaned and washed after the dust container has been emptied 5 times. Failure to clean your filter may result in air blockage, overheating, and product failure. This may invalidate your guarantee.

  1. Turn the Robo.com2 off and remove it from the Charger Base Station.
  2. Press the dust container release button and remove the Dust Container from the Robo.com2.
  3. Pull the filter drawer tab to open the filter drawer.
  4. Push the underside of the filter to pop it out of the bracket.
  5. Gently tap and wash the filter using hand warm water. Remove excess water from the filter with a dry cloth and leave it to dry.
  6. Reassemble once completely dry and refit to the cleaner. DO NOT use the Robo.com2 without a filter fitted.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Cleaning
filters

IMPORTANT – Regularly check and maintain the filters by following the filter maintenance instructions, it is also recommended that you purchase new filters after every 3rd filter wash. This will maintain your cleaner’s performance.

CLEAN FILTER REGULARLY > >> PULL TO ACCESS THE FILTER >

**Cleaning the Dust Sensors***

The dust sensors are located in the dust container of Robo.com2. Clean the sensor window each time the dust container is emptied. Frequent cleaning is recommended to ensure optimum performance of your Robo.com2. Use a dry soft cloth or cotton swab to wipe the sensor window.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Cleaning the Dust
Sensors

Cleaning the Motor Assembly

Under normal conditions of use, the motor assembly will not require any maintenance unless the pre-motor filter has not been fitted correctly.

  1. Turn Robo.com2 off and remove it from the Charger Base Station.
  2. Press the dust container release button and remove the Dust Container from the Robo.com2.
  3. Press the motor release button, the motor will pop out.
  4. Turn the motor over and unclip the exhaust cover.
  5. Clean using the Multi-purpose Cleaning Brush provided.

IMPORTANT: Never use water to clean the moto r.

MAINTAINING YOUR ROBO.COM2 CLEANER

Cleaning the Floor Brushes

Clean the Floor Brushes regularly to maintain maximum cleaning performance.

  1. Turn Robo.com2 off and remove it from the Charger Base Station.
  2. Turn the Robo.com2 over.
  3. Rotate the Floor Brush assembly carefully and using scissors cut and remove any tangled threads or hair etc.
  4. Use the Multi-purpose Cleaning Brush to remove any excess dust.

Replacing the Floor Brushes

  1. Switch the Robo.com2 off and turn the Robo.com2 over.
  2. Pull the Floor Brush Release Latch.
  3. Lift the Floor Brushes Retainer.
  4. Remove both Floor Brushes.
  5. Clean the recess that the Floor Brushes sit.
  6. Refit the new Floor Brushes, ensuring they sit correctly.
  7. Close the retainer ensuring it locks.

Cleaning the Drive Wheels

  1. Switch the Robo.com2 off and turn the Robo.com2 over.
  2. Remove any dirt or hair trapped in the wheels.
  3. Clean the wheels with a dry cloth.
  4. Check that the wheels can rotate freely.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Cleaning the Drive
Wheels

MAINTAINING YOUR ROBO.COM2 CLEANER

Cleaning the Edge Cleaning Brush

The Edge Cleaning Brush can be easily worn from heavy use so you should check it regularly to monitor its condition.

  1. Switch the Robo.com2 off and turn the Robo.com2 over.
  2. Remove the retaining screw with a screwdriver.
  3. Use a pair of scissors to remove any trapped hair or debris.

Correcting Edge Cleaning Brush Deformation

The Edge Cleaning Brush can sometimes be deformed during transportation or when the product is used under particular conditions. If this happens it is possible to return to the original shape by putting the bristles in hot water.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Cleaning
Brush

  1. Switch the Robo.com2 off and turn the Robo.com2 over.
  2. Remove the retaining screw with a screwdriver. Remove the Edge Cleaning Brush.
  3. Gently lower the bristles in hot water.
  4. Hold each set of bristles until they have recovered and straightened. Then remove and leave to dry.
  5. Once completely dry reassemble and screw in place.

Replacing the Edge Cleaning Brush

If the Edge Cleaning Brush is damaged it will need to be replaced. Replacement Edge Cleaning Brushes can be obtained from your Hoover retailer.

  1. Switch the Robo.com2 off and turn the Robo.com2 over.
  2. Remove the retaining screw with a screwdriver.
  3. Remove the old Edge Cleaning Brush and push the new one in place.
  4. Replace and tighten the screw.

Cleaning the Front Wheel

  1. Switch the Robo.com2 off and turn the Robo.com2 over.
  2. Remove any dirt or hair trapped in the wheel.
  3. Clean the wheel with a dry cloth. 4. Check that the wheel can rotate freely.

Cleaning the Floor Sensors

The floor detection sensors are located in the base of the Robo.com2. Clean the sensors each time the dust container is emptied. Frequent cleaning is recommended to ensure optimum cleaning performance and safe operation of your Robo.com2.

  1. Turn the Robo.com2 off and remove it from the Charger Base Station.
  2. Turn the Robo.com2 over.
  3. Use a dry soft cloth or cotton swab to wipe the sensors.

MAINTAINING YOUR RORO.COM2 CI FANFR

Cleaning the Sensor Window

The wall detection sensors are located in the front of Robo.com2. Clean the sensor window each time the dust container is emptied. Frequent cleaning is recommended to ensure optimum performance of your Robo. COM2.
Use a dry soft cloth or cotton swab to wipe the sensor window.

**Cleaning the Floor Polisher Pad***

  1. Turn the Robo.com2 off.
  2. Press the dust container release button and remove the dust container from the Robo.com2.
  3. Press the Floor Polisher Pad Holder” release button and unclip from the dust container.
  4. Tear the Floor Polisher Pad* from the Floor Polisher Pad Holder and wash using hand warm water.  Remove excess water and leave to dry before re-using.
  5. Re-assemble when fully dry.

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot - Floor Polisher
Pad

Replacing the batteries

Only use approved replacement parts for your Robo.com2. Using parts not validated by Hoover are dangerous and will invalidate your guarantee. If the Robo.com2, Virtual Barrier and Remote Control” is not to be used for several months please remove the batteries and store them in a dry location.
IMPORTANT: Always make sure your device is switched off before changing your batteries.

Replacing the Robo.com2 batteries

The Robo.com2 is fitted with a rechargeable battery pack.

  1. Turn the Robo.com2 over and place it on a level surface. Remove the screws from the battery cover and then remove the battery cover.
  2. Remove the old battery pack and replace it with the new battery pack ensuring the polarity is correct. Replace the cover.
  3. Recharge the Robo.com2.

Replacing the Remote Control” batteries

The Remote Control” is fitted with 2 x AAA batteries.

  1. Remove the battery cover.
  2. Remove the old batteries and replace them with the new batteries ensuring the polarity is correct. Replace the cover.

TROUBLESHOOTING

The following is a list of commonly encountered problems and solutions. If any of these problems persist contact your local Hoover representative.

The Robo.com2 does not work| Check that the Robo.com2 is switched on.
Check that the dust container, filter, and motor are clean.
Check if the Robo.com2 needs to be charged.
---|---
Cleaning power is weak| Turn the power off and:
Empty dust container.
Check and clean the filter and motor.
Check and clean the Floor Brushes
Check and clean the sensors.
Check and clean the drive wheels.
The Remote Control does not work| Check the batteries.
Check the battery of Robo.com’.
Move the Remote Control
closer to the Robo.com2.
Robo.com2doesnotautomatically charge|
•** Make sure there are no barriers between the Robo.com2 and the Charger Base.
The Robo.com     is very noisy while

cleaning

| Clean the dust container and filter.
Check the brushes and drive wheels for dirt and debris.
Robo.com2 stops working/cleans intermittently| Check the cleaning times set.
Robo.com’ fails to detect stairs| Check and clean the sensors.
Robo.com’ is trapped| The Robo.com2 will attempt to free itself but in some cases assist the Robo.com’ manually.
Robo.com2 is not working but there is no error code display| Contact your local Hoover representative

Error Codes
The following codes may appear during use or on start-up.

Failure Code|

Explanation

---|---
Er01| Debris in the Right Edge Cleaning Brush. See ‘Cleaning the Edge Cleaning Brush
Er02| Debris trapped in the Floor Brushes. See ‘Cleaning the Floor Brushes’
Er04| Left Drive Wheel motor overloaded. See ‘Cleaning the Drive Wheels’
Er05| Right Drive Wheel motor overloaded. See ‘Cleaning the Drive Wheels’
Er06| Both Drive Wheel motors are overloaded. See ‘Cleaning the Drive Wheels’
Er07| Left or Right Drive Wheel not making contact with the ground. See ‘Cleaning the

Drive Wheels’

Er08| Robo.com2 battery is too hot. Switch off and leave Robo.com2 to cool for 30mins.
Er09| The dust container is absent. Replace Dust Container.
Er10| Check the battery connection.
Er12| Debris in the Left Edge Cleaning Brush. See ‘Cleaning the Edge Cleaning Brush

HOOVER RBC009013 Robo-Com2 Vacuum Cleaning Robot -
Codes ATTENTION: If any of these failures persist. Contact your local Hoover representative. DO NOT try to disassemble the Robo.com2 by yourself.

IMPORTANT INFORMATION

Hoover Spares and Consumables

Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or direct from Hoover. When ordering parts always quote your model number.

Consumables

Pre-Motor Filter: RB 208 35601261

Spares


• Robo.com’ Battery Pack:| RB 20135601254
• Floor Brushes:| RB 20235601255
• Virtual Barrier’ Battery Pack:| RB 20335601256
• Remote Control”| RB 21435601340
• Charger Base Station and Mains Power Adaptor| RB 21535601341
• Edge Cleaning Brush:| RB 20635601259
• Floor Floor Polisher Holder (1 off) and Pad (4 of)| RB 20735601260
• Dust Container, Filter, and Motor| RB 21735601343

Quality

Hoover’s factories have been independently assessed for quality. Our products are made using a quality system that meets the requirements of ISO 9001.

The Environment

This appliance is marked according to the European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE).

By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.

The symbol on the product indicates that this product may not be treated as household waste. Instead, it shall be handed over to the appliance collection point for the recycling of electrical and electronic equipment.

Disposal must be carried out in accordance with the local environmental regulations for waste disposal. For more detailed information about the treatment, recovery, and recycling of this product, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.

Your Guarantee

The guarantee conditions for this appliance are as defined by our representative in the country in which It is sold. Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim under the terms of this guarantee. Subject to change without notice.

PRINTED IN P.R.C.
4800- EN

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