mirabella genio I002866 Bebe Full HD Flexi Baby Camera User Guide
- June 6, 2024
- Mirabella genio
Table of Contents
Quick Start Guide
Mirabella Bebe Full HD Flexi Baby Camera
Model: I002866
V2.0.0 18/09/2020
What’s included
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Camera| Mounting bracket| Power Adapter| Screws
Product Details
Connection Preparation
It is important that your phone is connected to 2.4Ghz Wi-Fi and not to the
5GHz network.
To verify your mobile device is set to a 2.4Ghz Wi-Fi network, navigate to the
Settings menu and click on Wi-Fi. In this menu, you will see all the
detectable networks in your area. Locate the SSID (the name of your network),
and ensure that the Wi-Fi SSID does not end with a 5G / 5GHz.
Check you have a strong WI-FI signal (at least two bars) in the location where
the smart camera is to be installed.
If you don’t have at least two bars signal on your phone, then you may need to
reconsider relocating the camera to a different location or obtain a Wi-Fi
extender to boost the WI-FI signal strength.
Install the APP and register Account
Download the “Mirabella Genio” APP to your smartphone from App Store or Google Play, or you can also scan the QR code below, the APP icon will be displayed after installed successfully
http://www.mirabellagenio.com.au/smartapp
Insert the Micro SD card (not included) The camera is able to work
without a micro SD card but it will not able to record any footage without a
Micro SD card.
Ensure that the SD is inserted in its correct orientation.
Micro SD card size needs to be greater than 8GB, Supports up to Max of 128Gb.
Camera Installation
Pairing the camera using Mirabella Genio App
- Connect the supplied adaptor to the camera and turn on the power switch
- Wait for 10-40 seconds, the indicator light will start blinking rapidly in RED (2 blinks per second) – The camera is now ready to pair
- Please ensure your mobile phone is connected to your 2.4Ghz Wi-Fi network (the camera is not compatible with the 5GHz Wi-Fi network)
- Launch the Mirabella Genio APP, then tap on the “+” symbol, then choose Security & Sensor, and select your camera from the menu.
- Ensure the LED indicator light is still blinking red fast (2 blinks per second), Tap the next step and enter your 2.4GHz Wi-Fi name and password
- Tap continue and the QR code will appear, face this QR code towards the front of the camera approximately 15-20cm until you hear a sound.
- Please wait for the indicator light to change to solid BLUE, then tap the beeped/indicator switch button
- The camera is now successfully added to your APP. Please refer to the FAQ section for troubleshooting if this method does not connect.
The camera interface is subject to slight alterations based on firmware updates Tap on the pencil icon you can access the camera’s Settings page
| To take a snapshot of the screen and save it to the phone’s camera roll
Tap to speak to the camera
Record live footage into your phone’s internal storage
Access to the footage recorded on the Micro SD card
to turn on or off the motion detection alarm
Play the in-build lullaby music
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To turn on/off the sound
To change video quality, high definition HD or Standard definition SD
To access to camera’s settings page
To switch to full-screen view mode
: Wi-Fi signal, if the signal is less than 60% you should consider changing
the location or boosting the WI-Fi Signal using a Wi-Fi extender
| Device information:
Detailed information for this camera, owner information, Virtual ID, IP
address, etc
Basic Function Settings:
Access to status indicator on/off, Flip screen, Time Watermark option
IR Night Vision: On/off or Auto
Detection Alarm Settings: Access to motion sound & cry detection options
Memory Card Settings: This will only appear when an 8GB-128GB Micro SD card is
inserted Share Device: Share this camera with other Genio accounts
FAQ & Feedback: Read FAQ or send improvement suggestions or product issues via
an online feedback system
Add to Home Screen: Add a quick access link to your phones home screen
Firmware information: When new firmware is released for this camera you will
see a notification icon next to it.
Remove Device: Remove the device from the current account so you can repair it
again or pair it under a different account or different Wi-Fi network
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| Basic Function Settings
Status indicator: This will turn off the blue status indicator light on
your camera
Talk Mode: You can either select one way or two-way talk mode
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| Detection Alarm Settings
Motion Detection
Turn on/off motion detection or adjust the sensitivity level
Sound Detection:
Select sensitivity level Low or High Low sensitivity detects ALL sounds High
Sensitivity detects baby crying Schedule: All-day on or Schedule for the
the time that meets your needs
| Memory Card Settings
SD Card Recording: This option must be turned on if you want to record
footage onto SD card and view it in playback mode
Event recording: Only records if it detects movement, motion detection option
must be on at the same time for it to work
Non-stop Recording: The camera will start to record 24/7, when the SD card is
full, the new footage will automatically overwrite the old footage without
end-user action Format Memory card: Delete all content on the SD card and
format the SD card into FAT32 format
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We recommend using Scandisk, Verbatim, Kingston, Samsung – Class 10 high-speed micro SD for best performance, When using non-stop recording a 32GB card can record up 6 days of footage. Event recording can record up to 4 weeks of footage.
FAQs
Q. I am using Telstra NBN, I disabled the 5Ghz and I still cannot get it to
pair?
Please follow the Guest Network paring instructions on
https://mirabellagenio.net.au/faqs
Q. LED indicator light is not blinking red rapidly when turned on
A. Power off the camera, wait for 20 sec, power on, then press and hold the
reset button until you hear a sound, , wait another 10-40sec until the light
starts to blink red fast (2 blinks per second)
Q. Camera doesn’t scan the QR code
A. Please ensure the camera is in the pairing mode, the indicator light is
blinking red rapidly ( 2 blinks per second) as per the APP screen.
If your camera having difficulty scanning the QR code, please try using an
alternative SmartConfiguration method, by tapping on Otherwise/Net Pairing
Mode -> Select “smart configuration” which doesn’t require scanning the QR
code
Q. After scanning the QR code, the indicator light doesn’t turn into solid
blue
A. This is an indication of a communication error with the router, please
ensure you manually disable the 5GHz Wi-Fi signal on the router setting
Q. How to connect the camera to another Wi-Fi network?
A. Go into the camera’s settings, tap on “remove device” to remove it, reset
the camera, and pair it again through the app.
Q. Poor performance, takes a long time to load the live footage?
A. Please check the Wi-Fi signal, if it is a weak signal, you may require to
move the camera closer to your router or consider purchasing a Wi-Fi extender.
Q. Camera has gone offline and will not reconnect on its own?
A. Go the camera’ settings page, look for “remove device” Remove it and reset
the camera, then pair it again through the app.
Q. Followed the pairing process but received an error cannot find the Device?
A. Check the following;
- 5GHz Wi-Fi signal on the router setting has been disabled
- The indicator light is blinking red rapidly as per the APP screen
- Please ensure you entered the correct Wi-Fi SSID and password
- Please ensure the phone is on the 2.4GHz Wi-Fi, not 4G mobile data or 5GHz
Q. How to turn on or turn off motion detection notifications?
A. On the Genio APP home screen, Tap on Me -> Settings -> Push Notification ->
turn on/off Enable notifications
Q. How to rearrange device sequences and manage room?
A. In the genio APP home screen, tap on … located on the top right corner, to
access these options, tap on the family name to switch below rooms
Q. Need more help or further technical assistance from the Mirabella engineer?
A. In the genio APP home screen, tap on, Me, -> FAQ & Feedback -> Report issue
Complete the fault information or suggestion for the APP/product, then submit
If you have done all of the above, ensuring that the 5Ghz is disabled and the light changed from blinking red to blinking blue, but failed to become a solid blue, then your modem could be incompatible with a smart device.
All trademarks are used for reference purposes only. Made in China
MIRABELLA INTERNATIONAL PTY LTD
1 MIRABELLA DRIVE, TULLMARINE, VIC, AUSTRALIA 3043
TOLL-FREE: 1800 636 528,
www.mirabellagenio.com.au