GRANDSTREAM UCM6304A IP PBX Appliance Installation Guide

June 6, 2024
GRANDSTREAM

UCM6304A IP PBX Appliance
Quick Installation Guide

The UCM6304A is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”), or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is your responsibility to purchase SIP-compliant Internet telephone service, properly configure the UCM6304A to use that service, and periodically test your configuration to confirm that it works as you expect. If you do not do so, it is your responsibility to purchase traditional wireless or landline telephone services to access Emergency Services.

GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE UCM6304A. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES, OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE UCM6304A TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.

The GNU GPL license terms are incorporated into the device firmware and can be accessed via the Web user interface of the device at my_device_ip/gpl_license. It can also be accessed here: http://www.grandstream.com/legal/opensource- software
To obtain a CD with GPL source code information please submit a written request to info@grandstream.com

PRECAUTIONS:

  • Do not attempt to open, disassemble, or modify the device.

  • Do not use a third party power adapter.

  • Do not expose this device to temperatures outside the range of 32 – 113ºF / 0 ~ 45ºC for operating or 14 – 140ºF / -10 ~ 60ºC for storage.

  • Do not expose this device to environment outside of the following hu-
    midity range: 10-90% RH (non-condensing)

  • Do not power cycle the device during system boot up or firmware upgrade. You may corrupt firmware images and cause the unit to malfunction.

OVERVIEW:

UCM6304A is an innovative IP PBX appliance designed for small to medium business. Powered by an advanced hardware platform with robust system resources, the UCM6304A offers a highly versatile state-of-the-art Unified Communication (UC) solution for converged voice, video, data, fax and video surveillance application needs. Incorporating industry-leading features and performance, the UCM6304A offers quick setup, easy deployment and unrivaled reliability all at an unprecedented price point.

PACKAGE CONTENTS:

CONNECTING THE UCM6304A:

Rear view
Front view

  1. Connect one end of an RJ-45 Ethernet cable into the WAN port of the UCM6304A.
  2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub.
  3. Connect the 12V DC power adapter into the 12V DC power jack on the back of the UCM6304A. Insert the main plug of the power adapter into a surgeprotected power outlet.
  4. Wait for the UCM6304A to boot up. The front LCD display will show the UCM’s hardware information when the boot process is completed.
  5. Once the UCM6304A is successfully connected to network via WAN port, pressing the “Home” button will allow you to get the IP address as well as other information.
  6. (Optional) Connect PSTN lines from the wall jack to the FXO ports, connect analog devices (phone and fax) to the FXS ports.

USING THE UCM6304A LCD MENU:

  1. Press “Settings” key to start browsing menu options
  2. Press “Navigation Key” to browse different menu options. Press “OK” to select an entry.
  3. In the menu option, select “Back” to go back to previous menu.
  4. The LCD will return to default display after being idle in menu for longer than 30 seconds.

CONFIGURING THE UCM6304A VIA WEB GUI:

  1. Connect the computer to the same network as the UCM6304A.
  2. Ensure the UCM6304A is properly powered on then press the “Home” button to displays the IP address and other information on the LCD screen.
  3. Open a web browser on the computer and enter the displayed IP address into the search bar in the following format: http(s)://ipaddress:portnumber
  4. Enter admin’s username and password to access the configuration menu. (The factory default username is “admin” while the default random password can be found on the sticker at the back of the unit).
  5. For more detailed information on how to configure SIP extensions, PSTN connections, SIP trunks, and other system settings via the web UI, please download the UCM6304A user manual here: http://www.grandstream.com/support/

Refer to online documents and FAQ for more detailed information: http://www.grandstream.com/our-products
This product is covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identified at www.cmspatents.com.

FCC Caution:

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Grandstream Networks, Inc.
126 Brookline Ave, 3rd Floor
Boston, MA 02215 USA
Voice: 617-566-9300
Fax: 617-249-1987
www.grandstream.com

For Certification, Warranty, and RMA information, please visit
www.grandstream.com

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