Zhuhai Quin Technology M04S Mini Printer User Guide
- June 6, 2024
- Zhuhai Quin Technology
Table of Contents
- Packing list
- Machine description
- APP download method
- App connection method
- How to replace the printing paper
- Warranty description
- **After-sales information
- Warranty card
- Phomemo official printing paper type
- **Specific function operation guidelines
- Common problems and solutions
- FCC STATEMENT
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Mini Printer
Quick Start Guide
Before using it, please read this manual carefully and keep it properly for
future reference.
Product description
Packing list
Printer1 power cord1
printing paper*1 roll,
paper holder baffle*1,
Manual*1
Machine description
**** Power indicator status description:| Green lighting form|
Standby/Charging completed
---|---|---
Green flashing| Charging
Red lighting form| Fault: out of paper/overheated
Red flashing| Out of power
Precautions
- Please gently insert or unplug the charging cable when charging, to prevent excessive force from damaging the port.
- After the charging is completed, please unplug the charging cable in time.
- In order to avoid danger, do not use or charge in the environment of high temperature, high humidity, heavy smoke, and dust, such as in the bathroom, steam room, near to open flame, etc.
- Improper charging may cause damage to the print head.
- Do not touch the print head to prevent scalding caused by overheating.
- The tearing blade is sharp, please be careful to avoid touching it by mistake.
- If the machine is malfunctioning, insert the reset hole to restart the machine.
Battery warning instructions
- It is forbidden to disassemble, hit, squeeze the battery, or throw it into the fire;
- If severe swelling occurs, please do not reuse it;
- Do not place in a high-temperature environment, and it is strictly prohibited to use the battery after soaking in water;
- There is a danger of explosion if the battery is replaced by the wrong type. Be sure to dispose of the used battery according to the instructions;
- If consumers use a power adapter for power supply, they should purchase a power adapter that meets the requirements of corresponding safety standards or a power adapter with CCC certification.
Using Guide
APP download method
Please search for “Phomemo” in the APP store, download and install it.
Search for Phomemo in the Apple App Store, click to download and install;
Search for Phomemo in the Google App Store, click to download and install;
App connection method
- Please charge the printer for the first use, and then press and hold the power button for about 3 seconds to turn it on;
- Connect the machine
Method 1:
Turn on the Bluetooth of a phone → open the Phomemo APP → click the icon in the upper right corner of the Phomemo APP main interface → select M02S in the list to connect → complete the machine connection;
Method 2:
After starting up, double-click the start-up button printing QR code → scan the code in the Phomemo APP to connect; Tips: User can view the usage tutorial in the APP, and connect the machine according to video operation.
How to replace the printing paper
Open the top cover and take out printing paper.
Remove the adjuster on the right side. 3. Load the printing paper. 4. Install the adjuster on the right side.
5 Put the printing paper into the paper compartment of the machine and close the top cover
*Tips: How to distinguish the front and back of printing paper
①Take out a printing paper and use your nails to scratch the paper firmly, and
then install with the color side up;
②Please make sure that the smooth surface is facing up and aligned with the
printing port;
Product warranty description
Warranty description
100% warranty within 1 year
- Although the product has undergone strict testing and quality inspection, accidents may occur during transportation, resulting in damages to the machine. If there is any problem with the printer, please contact us through the following methods. We have a quick response after-sales team to solve the problem professionally.
- If the problem is still not solved through our joint efforts, we will replace you with a new machine for free, and you need not pay any fees. Your satisfaction makes us advance.
**After-sales information
**
OnlineContact information:
Whatsapp : +86 13928088284 / +86 15338193665
Skype: Phomemo Team-Jessie / Phomemo Team-Helen
Customer Service phone number: +1 855 957 5321(the US only)
Service time: Mon-Fri 9AM-5PM (EST) for any questions & suggestions.
Email address: support@phomemo.com
Official Website: www.phomemo.com
Please search for “Phomemo” to get the printer operation guide
Warranty card
□ Return
□ Exchange
□ Repair
User Info. | Name: Sex: Phone: |
---|
Address:
Product Info.| Purchase date:
Product order number:
Product Serial Number:
Requirements of return/replacement/repair| Reason description:
Maintenance records| Failure condition: Maintenance person:
Handling situation: Delivery date:
Maintenance ticket number: Delivery date:
Product certification
Inspector: Delivery date:
Phomemo official printing paper type
①Tri-proof thermo-sensitive paper No bisphenol-A contained. Have a certain
degree of scratch resistance. The image retention is up to 7 or 10 years.
②Colored paper No bisphenol-A contained. Include yellow, pink, and blue paper.
Image retention is up to 5 years.
③Adhesive paper
No bisphenol-A contained. The printing paper has adhesiveness on one side,
which can be directly pasted and used. The image retention is up to 10 years.
④Semi-permeable/transparent thermo-sensitive film
No bisphenol-A contained. Water-proof, oil-proof, and scratch-resistant;
excellent photo-taking effect. The image retention is up to 15 years.
- The above-mentioned printing paper is the official consumable of Phomemo.
- If you fail to use the official consumables, causing the printer to malfunction, you will not be entitled to enjoy the “three guarantees” policy.
Operation guide
**Specific function operation guidelines
**
Picture printing operation guidelines
Steps:
①Select the “Picture Print” function in Phomemo APP
②Add the photos you need to print
③Set the picture in the work bar area. You can change the picture, modify the
picture, adjust the brightness, contrast, or rotate and crop the picture.
④Choose the photo printing density. Printing density: light, medium, dark
⑤Select the “Print” button in the lower right corner to complete picture
printing
**Label box operation guidelines
**
The categories and functions of the label box are as follows:
Label box
Category| Sub-type| Printable width of
label
Home storage| Food classification in refrigerator/expiration reminder
mark, wardrobe storage box classification mark, kitchen utensil classification
mark, bedding classification mark, family medicine box classification mark, a
common item classification mark, folder classification mark, etc.| **** 15mm,
25mm
Exquisite life| Hot and cold distinction mark, snack date/component
mark, etc.
Creative| Gift creative stickers, photo album date/decorative
decoration| stickers, item name stickers, hand account decoration
Maternal and child label| Baby medicine classification mark, baby food
mark, baby common item classification mark, baby stock classification mark,
etc.
Medicine box identification| Labels for internal medicines for reducing
fire, cooling, and fever; labels for conventional colds; antibacterial
internal medicines; repetitive tool labels; disposable tool labels; anti-
inflammatory and disinfectant external application labels; other internal
medicine labels, etc.
Function introduction
When you need to print 15mm or 25mm labels, please select the “Label Box” function in the Phomemo APP, and do DIY (Do It Yourself) under this function to make all kinds of labels that meet your preferences.
Operation method
① In the “function area”, make the DIY design of the label according to individual needs.
Features
|
Instructions
---|---
Select border| Select any type of border of the printed label to insert this
border into the editing area;
Insert text| Select the “insert text” option to insert the text box into the
text for editing, and you can edit any content;
Insert sticker| Select the “Insert Sticker” option to insert any sticker into
the text to decorate the printing area;
Label settings| Click this function to select the length, width, and alignment
of the printed label;
②Select the Print or Save function in the “editing area” to complete the output or storage of the design, and view the historical editing records in the “History” function.
Tips: You can view the usage tutorial in the APP, and connect the machine according to the video operation.
Material library operation guidelines
There are a large number of hand-painted original materials in the material
library. Various personalized editing can be performed under this function.
The operation steps are as follows.
①Select the “Material” function in Phomemo APP
②Click any material to enter the editing area
③In the “Functional Area”, you can add text, tables, pictures, stickers, and
QR code functions for personalized editing, and the edited content will be
displayed in the “Editing Area”.
Features
|
Instructions
---|---
Text| Select the “Text” option to insert a text box into the body for editing,
and you can edit any content; font and alignment are optional;
Form| Select the “Form” option to insert a table into the editing area for
editing;
Image| Select the “Image” option to insert a picture into the editing area for
editing or printing;
Emoji| Select the “Emoji” option to insert an emoji into the editing area for
editing or printing;
QR code| Select the “QR code” option to enter the editing area, you can enter
any text, and the entered text will be output in the form of a QR code;
④After editing the content, click the print icon in the upper right corner to complete printing.
Tips: You can view the operating tutorial in the APP, and connect the machine according to the video tutorial.
Windows application document printing operation guidelines
Select the “Web Print” function in the Phomeomo APP, and after entering the web address, you can click the print button on the page to print the information of the web page;
Tips: You can view the operating tutorial in the APP, and connect the machine according to the video tutorial.
Common problems and solutions
Common problems and solutions
Problem
| Reason|
Solution
The half margin of page printed| 1. The paper roll holder is not
installed correctly| Reinstall according to the instructions of the paper roll
adapter.
2. The machine print head cannot rebound| Press the print head to
rebound
The machine can’t be charged| 1. Can’t charge| Connect the machine, check the
battery capacity at the Bluetooth connection in the upper right corner. You
can check the remaining power of the machine
2. The charger is heated| Use the 5v/2A charging cable to charge. Under
normal
| 3. Unable to activate| circumstances, the machine can be fully charged in
2-5 hours.
Do not leave the battery uncharged for a long period of time (about three
months), as this may cause the battery to run out naturally and fail to
activate charging.
Machine fast indicator flashes| 1. The battery is less than 10%| The
indicator light will flash quickly
No response after long-pressing the power button| 1. The power
machine has no Charge it for half an hour and then turn it
on
Upper and lower covers are stuck when opening| 1. The upper and lower
covers of the new machine have a running-in period| Cover a few times
back and forth
2. The machine is gotten foreign objects| Open the paper compartment of the
machine and clean the inner compartment (medical alcohol cleaning)
Cannot connect to machine’s Bluetooth| 1. Mobile phone Bluetooth is not
turned on| Turn on the phone’s Bluetooth (Bluetooth automatically, you need to
turn it on manually) cannot turn on
2. APP machine can’t find the| The machine is not turned on.
Turn on the machine to a normal state
Double-click the printer power button to print the QR code, scan the code
directly to connect to the printer
3. Mobile phone positioning permission is not turned on| For Android
phones, open the phone positioning permission
The machine doesn’t print| 1. No words on the paper| The paper roll is loaded
upside down, resulting in the printing side of the paper roll (inner roll)
rolled inside; all paper rolls shall be installed with the printing side
facing up,
2. System bug| Restart phone
3. There are black bars| The paper is too big and jammed. Please take out
some paper.
4. Indicator flashes| No electricity. Charge the machine (half an hour)
Reinstall the paper roll; the paper roll is not pulled to the paper outlet;
pull the paper roll out by a section, preferably beyond the paper outlet
Paper jam when printing| 1. The paper roll is loose and jammed| Remove the
support of the paper roll, manually wind the paper roll, and then install the
support; or directly put in the paper roll to print.
2. The machine has foreign objects| Open the paper compartment of the
machine and clean the inner compartment (medical alcohol cleaning)
APP shows the printer is out of paper| 1. No paper| Reinstall the paper roll;
the paper roll is not pulled to the paper outlet; pull the paper roll out by a
section, preferably beyond the paper outlet
2. The sensor cannot recognize| The printer detects a paper sensor
failure; clean the sensor with an alcohol-sticky cotton swab.
3. System bug| Uninstall and reinstall
Printing succeeded, but the paper printed has no content| 1. The paper roll
is loaded upside down| Take out the paper roll and use your fingernail to draw
hard on the paper, and install with the color side facing up.
Missing printing| 1. The paper roll holder is| Reinstall according to the
instructions of the paper roll adapter.
| not installed correctly|
2. Paper roll expansion hole| Take out the paper roll and cut off the
wrinkled part, reinstall for printing
3 The machine box cover is not in place| The cover of the machine box is not
closed tightly. Replace the cover and press the cover firmly with palm.
4. Low power| No power. Charge and then print
Adjust the print density to the highest
5. Paper roll has been left in the air for a long time| Damp paper roll,
leaving in the machine or in the air for a long time may cause missing
printing.
Unused paper rolls are packed in sealed bags or boxes
Printed font from edit font is different| 1. When
printing the same content with different mobile phones, the fonts are
different| ** Due to different phone models and versions, the printed fonts
will be different; set the phone system font as the default font.
faded font on the paper roll| Improper preservation u** se and| Thermo-
sensitive paper cannot be pasted with glue
Edit the records before printing, and try to avoid using oil-based pens or gel
pens on the printing paper after printing;
Ambient temperature, humidity, or alcohol, disinfectant, sweat on your hands,
or hand sanitizer will affect the fading of words.
Please choose to avoid light and store the printing paper in a dry
environment;
After printing, the printed surface should not be in contact with
another printed surface or transparent bag for storage;
If you need to stick the printing paper, please select the official paper with adhesive backing. Some alkaline liquid adhesives will accelerate the fading.
FCC STATEMENT
-
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. -
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
RF warning statement:
The device has been evaluated to meet general RF exposure requirements. The
device can be used in portable exposure conditions without restriction.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>