Zhuhai Quin Technology Co Ltd S821 Desktop Printer User Manual

June 11, 2024
Zhuhai Quin Technology Co Ltd

Zhuhai Quin Technology Co Ltd S821 Desktop Printer

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Package Content

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Attention: All pictures in this instruction manual are for illustration purposes only. The actual product may vary due to product enhancement.

Printer Component

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Warning

  1. Please use our official power adapter to ensure the quality of your printing.
  2. Please do not touch the print head asan overheated print head may cause undesirable bums.
  3. The papercutter ls very sharp. Please be aireful when handling It. [Only applies to models with paper cutters)
  4. Please connect to your 2.4 GHz WiFi. (5 GHz is currently not supported)
  5. When printing, please do not pull the paper by forceto prevent affecting your printing experience.
  6. The optimum working temperature for the printer is around D”C-40’C. The too-high or too-low temperature may affect the printing quality.

Instruction

  1. Open the cover by pressing the Open Cover Buttons on the two sides of the printer.

  2. Takeout a random paper roll and tear the edge of the paper roll.

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  1. Install the paper roll back into the paper compartment and pull the paper out of the Paper Output Slot. Close the Cover

Hint: How to differentiate the front and back of the printing paper

  • Take a piece of printing paper and scratch both sides of the paper with your fingernails. The front side is the side with colors. Install the paper with the front side facing upward.
  • Our product can print paper in different sizes. Please adjust the paper holder on the right to m;itch the width of the printing paper.
  • To achieve the best result, please use our genuine printing paper.

Connect To App

  • step 1: Please search for “Phomemo” on your phone’s app market and download the App.
  • step 2: Turn on the printer, open the app, and connect to the printer by following the instructions on the App.
  • Step 3: Choose the file you w11ntto print on the App. You may check the print preview and start printing.

Warning:

1. Please ensure your Bluetooth is turned on. Make sure to put your phone near tile printer.
2. If you’ re connecting through WiFi, please connect tothe2.4 GHz WiFi, not the5 GHz WiFi.

Connect to the computer

  • Step 1: Connect one end of the data cable to your computer and the ottier end to the printer’s USB port. Connect your printer to a power source and tum on your printer.
  • Step 2: Enter our official website and download the printer’s drivers. Install the printer’s driver.
  • Step 3: Add the printer to your computer and establish a connection. Once the connection is established, you can print your documents from your computer.
    Tip: If you wish to obtain more tutorials on now to install the driver, pleilSeopen your Phamemo APP > Profile > Use Tutorial to obtain more guidance.

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Printer State

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Official printing paper type

  • Normal thermal paper: Does not contain Bisphenol-A.
  • Writable Quick-drying thermal paper: Thermal paper that does not contain Bisphenol-A, can be written on, and dries ink quickly.
    • The printing papers mentioned above are official printing papers.
    • Any issues with your printer arising from using non-official printing papers will not be covered under our warranty policy.

After-sales Service

Warranty description
100%warranty with in 1 year

  •  Although the product has undergone strict testing and quality Inspection, accidents may occur during transportation, resulting In damages to the machine. lf there is any problem with the printer, please contact us through the following methods. We h11ve a quick response after-sales team to solve the problem professionally.
  • If the problem is still not solved through our joint efforts, we will replace you with a new machine for free, and you need not to pay any fees. Your satisfaction makes us advance.

After-sales information
Online Contact information:

  • Whatsapp : +8613928088284 / +8615338193665
  • Skype : Phamema Team-Jessie / Phamemo Team-Helen
  • Customer service phone number: +1 855 957 532l(US only)
  • service time: Mon-Fr! 9AM-5PM (EST) for any questions &suggestions.
  • Email address: support@phomemo.com
  • Official Website: www.phomemo.com 

Warranty Card

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FCC Warning

  • This device complies with part 1S of the FCC Rules. Operation is subject to the following two conditions:(l ) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority ta operate the equipment.
  • This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, ff not installed and used in accordance with the Instructions, may cause harmful Interference to radio communications. However, there Is no guarantee that Interference will not occur In a partlcular Installation. If this equipment does aiuse harmful Interference to radio or television reception, which can be determined by tuning the equipment off and on, the user ls encouraged to try to correct the Interference by one or more of the following measures:
    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or ;in experienced radio/TV technician for help.

FCC RF exposure statement:
The equipment complies with FCC radiation exposure limits set forth for ;in uncontrolled environment This equipment should be installed and operated with minimum distamce between 20cm the radiator your body.

IC warning

IC caution:
Radio Standards Specification RSS-Gen, issues- English:

  • This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’ s licence–ex­empt RSS[s). Operation is subject to the following two conditions:
  • This device may not cause interference.
  • This device must accept any interference, including interference that may cause undesired operation of the device.

RF exposure statement:
The equipment complies with IC Radiation exposure Unit set forth for uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

scan the QR code above to see more instructions

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