Ultenic U11 Cordless Vacuum Cleaner User Manual

**Ultenic U11 Cordless Vacuum Cleaner User Manual

**

Precaution

• Please read all contents of this manual carefully before using this product.

• Please do not use the vacuum cleaner to vacuum detergents, kerosene, broken glasses, needles, soot, wet items, sewage, matches, etc.

• Please do not use the vacuum cleaner to vacuum cement, plaster, building materials etc., or toy balls and other large objects, as these can cause failures such as the vacuum cleaner being blocked, the motor burning out, etc.

• Please keep the vacuum cleaner away from fires and places with high temperatures.

• When using the vacuum cleaner, please make sure to install the filter module and the roller brush of the floor brush.

• When using the vacuum cleaner, please be sure not to block the suction inlet or block the rotation of the brush roller, as this may cause motor failure.

• Please do not pour or splash water or other liquids into the machine, so as to avoid short circuits and burning out the electronics.

• When using a new battery, or for the first time after long-term storage, please fully charge the battery. When the machine is not going to be used for a long time, please make sure to charge and discharge the battery at least once every three months.

• When your vacuum cleaner is fully charged and needs to be cleaned or serviced, unplug the charger promptly and do not pull it by the power cord.

• When cleaning the vacuum cleaner, use a dry cloth to wipe it, do not use gasoline, thinkers or other cleaners as they may crack the housing or cause discoloration.

• Please do not use or store the vacuum cleaner in extreme conditions such as very high or  low temperatures. It is recommended to use the vacuum cleaner indoors at ambient temperatures between 0 and 40°C. Please store it in a cool and dry place, and do not expose it to sunlight for a long time.

• Do not allow children to use or play with the machine.

• If the machine does not work when it’s fully charged, it must be inspected and repaired at a designated service center. Do not disassemble the machine without permission.
  Old battery packs should be recycled safely and not be discarded in the normal garbage.

• If the power cord is damaged, in order to avoid any danger, it must be replaced by a professional in the manufacturer’s local service department or a similar service center.

What’s in the Box

• 1 x Metal Extension Tube
  

• 2 x Bracket Metal Tube
  

• 1 x Docking Piece

• 1 x Body Part
  

• 1 x Electric Floor Brush
  

• 1 x Power Adapter
  

• 1 x Long Flat Nozzle

• 1 x Bendable Round Nozzle
  

• 1 x Bracket Base
  

• 1 x Bracket Charging Station
  

• 1 x User Manual
  

• 1 x Cleaning Tool
  

• 1 x Mini-Motorized Tool
  

Product Overview

Note:

1. The central filter assembly which is washed can only be assembled for normal use after being dried.
2. The central filter assembly can be washed with water. For optimum cleaning performance, please dump the garbage and clean the central filter assembly in time. Please clean the central filter assembly after about 10 times’ use. Nonetheless , in order to ensure the best performance of the machine, it is recommended to replace the filter assembly every 3-6 months according to the machine’s usage.

ASSEMBLY INSTALLATION

Main Unit Charging

**DC port charging

**

Floor-mounted storage stand charging

When the battery gets low, the first bar of the power indicator light is flashing white, please charge it in time.

When the power is too low, the machine will automatically shut down to protect the battery.

At this time, the machine will not work when the power button is pressed. The first bar of the power indicator light flashes white. You must charge the battery or replace with a fully charged battery.

Note:

1. This machine can only be charged with the original power adapter;
2. The machine can not be operated and the power switch does not work during the process of charging.

Product Usage

Usage of the main unit

Power on/off: Press the Power On/Off button to start the machine; Press again to stop the machine.

There are 3 levels of suction power in total. Press the icon “ @ “on the display panel at the end of the main unit to adjust power levels by selecting the ECO mode, AUTO mode and MAX mode.

Note:

The power switch is a push button which only needs to be turned on/off with a single tap.

Note:

In order to achieve the best cleaning effect, the vacuum cleaner will automatically adjust to the strong gear for 3 seconds after you press the power-off button. This is a normal phenomenon, please rest assured to use it.

Usage of attachments

Attach the required suction nozzle into the holder.

The metal extension tube can be added depending on the actual situation.

Usage of the electric floor brush

The electric floor brush can be used to clean hard floors, floor tiles or short-haired carpets. It is recommended to use a metal extension tube for a better experience.

Usage of the electric mini motorized tool

The mini motorized tool can be used to clean sofas, mattresses, cribs, etc.

Usage of the long flat nozzle head

The long flat nozzle head can be used to clean hard-to-reach spots, such as ceilings, bookshelves, keyboards and narrow gaps etc.

Usage of the round nozzle head

1. Connect the round nozzle head to the main unit directly. It can be used to clean the desktop, cabinet, sofa, low pile carpet and so on.
   

2. The metal extension tube can be attached to the round nozzle head for cleaning high places such as the ceiling, curtains, etc.
   

Disassembly and Maintenance

Dust container and filter assembly

Remove the dust container

Clean filter assembly

Note:

After washing the HEPA filter and filter sponge, please dry them before using. (Do not expose them to the sun)

Installation of filter components

1. Keep the air guiding block of the stainless steel filter assembly on the same side as the dust container inlet, and install the stainless steel filter assembly into the dust container from the top of the dust container. Note that the limit slot must be aligned with the dust container limit bar.
   

2. Put the filter sponge into the bottom of the HEPA cover. And note that the filter sponge needs to be completely fixed with the 5 slots. Otherwise it will affect the filtering effect.
   

3. Keep the side of the HEPA assembly with the rope upward and put it into the dust container from the top.
   Please note that the limit slot of the HEPA assembly must be aligned with the dust container’s limit bar.
   

Installation of the dust container

1. Snap the dust container into the main unit. Please note that the snap must be in place.
2. Push the bottom of the dust container in the direction shown in the picture, until you hear a click.
   

The floor brush and the roller brush

Battery disassembly

1. Remove the battery: Press the battery release buttons on both sides simultaneously, then grab and pull the battery at the same time to take it out.
   

2. Install the battery: Align the battery slot with the card slot, press the bottom to slide into the battery slot until it snaps tightly.

FLOOR MOUNTED STORAGE STAND

Troubleshooting

correctly
Battery has no power| Charge the vacuum cleaner
Suction diminishes| The dust container and the HEPA filter are not installed well| Install the dust container and HEPA filter correctly
The HEPA filter is used for a long time| Replace the HEPA filter
The dust container is full of dust| Dump the garbage in the dust container
The dust container filter is full of dust| Clean or replace the dust container

filter

Blockage happens in the air inlet pipe or in the roller brush| Clean up the trash inside the brush

head

Charging indicator does not light up while charging| The charging terminal is not fully inserted into the DC terminal| Insert the charging terminal completely into the charging port
Insufficient use time| Insufficient charging time| Fully charge the battery according to the instructions in the charging section
Battery aging| The battery is a consumable item and needs to be replaced at a designated service center
Rolling brush stops| Oversized foreign bodies are sucked up

The roller brush is entangled an excessive amount of fiber

| ****

Clean the roller brush and restart the machine

Error code| The floor brush is blocked| Clear the windings of the floor brush
Ensure that the floor brush and metal extension tube are assembled firmly
Error code| Short circuit of the floor brush| Please go to a designated serve center to replace the floor broom or

return it for repair

Error code| The fan is abnormal| Check if the suction port is blocked and clean up the blockage.
lf the machine is hot, turn it off and wait for a while
The air outlet is hot| The Filter Assembly is blocked| Clean the dust container and the HEPA filter

Parameters

After-Sale Service

The professional customer service team from Ultenic will be responsible and provide support to all products that come with a worry-free warranty for one year automatically after purchase.

Please contact Ultenic Support and Service via Email below.

[email protected])[email protected]
Italia| [email protected]
| [email protected]

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