HEARTH HOME IFT-RC400 IntelliFire Touch Remote Control User Guide
- June 6, 2024
- HEARTH HOME
Table of Contents
IFT-RC400 IntelliFire Touch Remote Control
User Guide
Introduction
This user guide serves as a quick reference to the screen, functions and indicators on your IntelliFire Touch Remote control.
SCREENSCREEN
Note: The display will remain illuminated if you hold a finger on the screen. When you are ready to make your next selection, you must remove your finger and then continue with your next selection.
FUNCTIONS
Turn Flame On/Off
Toggle this function to turn ON or OFF your appliance
Thermostat
You can set and maintain your desired room temperature with the thermostat
function. This function automatically adjusts your appliance to maintain the
desired set temperature (ST).
To achieve the most accurate thermostat function, place your remote control in
the same general space that you want to have the temperature controlled by
your appliance. For best results, keep your remote control away from direct
radiant heat from the appliance, adjacent windows and doors, HVAC vents, and
direct sunlight.
To use the thermostat function, access the main menu screen on your remote,
and select thermostat. Next, simply select your desired set temperature by
using the arrow keys and press ON to confirm the setting. The actual room
temperature (RT), measured by your remote control, will be displayed in the
upper right corner of the main menu screen. To turn the thermostat function
off, simply select thermostat on the main menu screen and select OFF.
If the RT cools to more than 2 °F lower than the ST for at least 2 minutes,
then your appliance will automatically turn ON. The thermostat function will
automatically adjust the flame height based on the difference between the RT
and the ST. As the RT rises closer to the ST, the flame height will
automatically adjust down. If the RT rises 2 °F above the ST for at least 2
minutes, then your appliance will automatically turn OFF.
During thermostat use, you will not be able to set your desired flame height level. Your appliance will automatically adjust flame height based on the difference between the RT and ST.
Flame Height
You can set your desired flame height level to affect the ambiance and control
the heat output.
Your appliance will remember the previous flame height setting and adjust the
flame to that level 10 seconds after start.
Timer
For your convenience a timer can be set up to 180 min-utes to turn off your appliance. The timer will turn the flame off automatically at the selected preset time.
To use the timer function, press “Timer” on the main screen, select time by using up and down arrows, then press ON. To turn the timer off , select timer from main screen and select OFF.
Child Lock
If your appliance is equipped with lighting features, use this function to adjust them to your desired intensity. The lights can be adjusted whether the flame is on or off.
**Lights***
If your appliance is equipped with lighting features, use this function to adjust them to your desired intensity. The lights can be adjusted whether the flame is on or off.
**Fan Speed***
If your appliance is equipped with the fan feature, use this function to increase or decrease the amount of heat released into your room. A built-in delay timer will turn the fan on three minutes after your appliance has been running to prevent cool air from being pushed into the room.
If the flame is turned off with the fan ON, the fan will continue to run for 12 minutes then shutdown as long as the flame stays off.
Your appliance will remember the previous fan speed setting and automatically adjust to that level 3 minutes after start-up.
**Power Vent***
Power Vent technology makes it possible to install a gas appliance virtually anywhere. The Power Vent is a fan powered accessory that pulls exhaust from the appliance providing longer and more flexible venting configurations.
A Power Vent is a standard accessory on some products and an option on others. When a Power Vent is detected, a pre-purge of 120 seconds is automatically required. During this time, the power icon is temporarily replaced with 2MIN, 90s, 60s, and 30s, denoting the countdown until the appliance turns on. All other functions, except for TURN FLAME OFF are disabled during this time.
The Power Vent is always ON when the flame is ON.
When the flame is turned off, a post-purge time of approximately 20 minutes
will occur.
Cold-climate function and battery backup are disabled if a Power Vent is used.
INDICATORS
Temperature Display
You can toggle the temperature display between °F and °C by tapping on the Room Temperature area.
HOT
This indicates that the appliance is still hot for 20 minutes after the appliance is turned off.
Diagnostics Menu
Tap anywhere in the gray indicator bar area to display all functions below. When red, it indicates an error has been detected.
Cold Climate
This function turns on a small pilot flame and keeps the air inside your appliance warm while not in use. It is a useful feature in colder weather to minimize condensa-tion on the appliance glass.
Note: This feature is disabled when a Power Vent is installed on the appliance.
Note: The continuous pilot will automatically turn OFF after 166 hours if appliance is not actively used. If Flame ON is activated before 166 hours, the automatic timer will re-start.
Remote Control Battery
Remote control battery life indicator. If the batteries on your remote are
low, a notification will display on the screen asking you to ‘Replace Remote
Batteries’ or ‘Must Replace Remote Batteries to Operate Appliance’.
Refer to Replace Remote Batteries Section.
Note: To extend the time between changing batteries, Lithium Ion and rechargeable NiMN AAA batteries can be used.
Backup Battery
The battery life indicator is for a backup power source located inside your appliance. It is intended to operate the appliance in the event of a power failure. Consult your owner’s manual for your appliance on how to utilize this feature.
Batteries should only be used as an appliance power source in the event of a power outage. Batteries should not be used as a primary long-term power source.
Note: Battery backup is not available if a Power Vent is installed.
* = Optional Feature
Pairing
The green icon indicates that the remote is paired to your appliance and can operate it. If the icon is gray, it is not paired. Please contact your dealer and report this issue.
Call Dealer – Pilot Flame Error
Your appliance has been disabled. Please contact your dealer and report this issue.
Call Dealer – Appliance Safely disabled
Your appliance has been disabled. Please contact your dealer and report this issue.
Call Dealer – Power Vent and Fan
Your appliance has detected that an accessory is not functional. Please contact your dealer to report this issue.
Sorry your appliance did not start. Try again by pressing Flame On.
Your appliance did not start during the last Flame On command. Verify that you have power and gas to your appliance. Press the Turn Flame ON icon again, verify that the appliance accepts command with an audible beep, and turns on the flame within 90 seconds.
Fan will turn on within 3 minutes
Your appliance has a built-in delay that prevents the fan from operating within the first 3 minutes of operating the appliance. This allows the air to be heated to a comfortable temperature before the fan circulates it.
Remote Control Communication Error
Your remote control is not able to communicate with your appliance. Verify that you have power to your appliance. If there is a power outage, verify that appliance battery backup is fitted with new batteries. After taking these actions, communication can be re-established by pressing the screen to activate the remote control. It may take several minutes for remote control to re-establish pairing.
Replace Remote Batteries OR Must Replace Remote Batteries to Operate Appliance
Your remote batteries are low. Recommend immediate replacement before using remote to control appliance.
- Set the RC400 face down on flat surface when install-ing batteries. DO NOT touch the screen during bat-tery installation or removal.
- Remove the battery cover from the back of the IFT-RC400 and install the four AAA batteries in the proper orientation marked in the battery cavity. Ensure the child lock switch adjacent to the battery cavity is in the UNLOCKED position. See Figure 1.
Maintenance
Your appliance will remind you to schedule routine ser-vice after 300 hours of Flame ON time is accumulated. Please contact your dealer for a 300 hour inspection to ensure your appliance is operating at peak performance.
To reset the 300-hour maintenance reminder if the RC400 displays the following message:
- Wake-up your remote control display by touching anywhere on the touch screen.
- Tap the ‘Dismiss’ Icon. The system will reset the maintenance reminder. Tap ‘Main Menu’ to return to the main menu.
To reset the 300-hour maintenance reminder if the RC400 displays the following message:
- Wake-up your remote control display by touching anywhere on the touch screen.
- Turn the remote over and insert, press and hold a paperclip type object in the ‘P’ button hole for at least 10 seconds.
- Double-beep from the remote will indicate that the remote will reset the 300-hour maintenance reminder.
If the remote 300-hour maintenance message does not clear on the first try, repeat above steps.
Frequently Asked Questions/Troubleshooting
FCC Statement
This equipment complies with part 15 of FCC RF Rules. Op-eration is subject to the following two conditions:
- This device may not cause interference and
- This device may accept any interference, including interference that may cause undesired operation of the device.
Please contact your Hearth & Home Technologies dealer with any questions or
concerns.
For the location of your nearest Hearth & Home Technologies dealer,
please visit www.hearthnhome.com
Hearth & Home Technologies • IFT-RC400 User Guide • 2326-983 Rev. L • 4/21