Dimplex DGR32PLP Portable Gas Radiant Outdoor Heater User Guide

lex DGR32PLP Portable Gas Radiant Outdoor Heater

Installation

DANGER
If you smell gas:

1. Shut off gas to appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance and immediately call your gas supplier or fire department.

DANGER
Do not store or use gasoline, or other flammable vapors and liquids, in the vicinity of this or any other appliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.

INSTALLER : Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

Thank you and congratulations for choosing to purchase an Outdoor Infrared Propane Heater. Please record your model and serial numbers for future reference. These can be found on the model and serial number label on your heater.

IMPORTANT INSTRUCTIONS

Liquid Propane (LP) Use and Safety

1. LP Gas heater DGR32PLP is designed for use with a standard 20 lb. Liquid Propane Gas (LP Gas) tank, not included with the heater. Never connect your gas heater to an LP Gas tank that exceeds this capacity. A tank of approximately 12 inches in diameter by 18 1/2 inches high is the maximum size LP Gas tank to use. You must use an “OPD” gas tank which offers a listed Overfill Prevention Device. This safety feature prevents the tank from being overfilled which can cause a malfunction of the LP Gas tank, regulator and/or heater.

2. The LP Gas tank must be constructed and marked in accordance with the Specifications for LP-gas cylinders of the U.S. Department of Transportation
   (DOT); or the Standard for Cylinders, Spheres and Tubes for Transportation of Dangerous Goods and Commission, CSA B339, as applicable.

3. The LP Gas tank must have a shutoff valve, terminating in an LP Gas supply tank valve outlet, that is compatible with a Type 1 tank connection device. The LP Gas tank must also have a safety relief device that has a direct connection with the vapor space of the tank.

4. The tank supply system must be arranged for vapor withdrawal.

5. The LP Gas tank must have a collar to protect the tank valve. If the collar is damaged in any way, the tank must be replaced prior to using the heater.

6. Never connect an unregulated LP gas tank to your gas heater. The gas regulator assembly supplied with your gas heater is adjusted to have an outlet pressure of 11″ water column (W.C.) for connection to an LP gas tank. Only use the regulator and hose assembly supplied with your gas heater.

7. Replacement regulators and hose assemblies must be those specified by the Manufacturer.

8. Have your LP Gas dealer check the release valve after every filling to ensure it remains free of defects.

9. Always keep LP Gas tank in upright position.

10. Do not subject the LP Gas tank to excessive heat.

11. If you store your gas heater in the garage always disconnect the LP Gas tank first and store it safely outside.

12. Never store an LP Gas tank indoors. LP Gas tanks must be stored outdoors in a well-ventilated area and out of the reach of children.

13.  Do not store a spare LP Gas tank under or near this appliance; Never fill the cylinder beyond 80 percent full.

WARNING

• Do NOT store or use gasoline or other flammable liquids and vapors within 6 1/2 feet (2 m) of this appliance.
• Do NOT use this outdoor heater near automobiles, trucks, vans or recreational vehicles.
• Do NOT use this outdoor heater under any overhead or near any unprotected combustible materials. Avoid using near or under overhanging trees and shrubs.
• Always use this outdoor heater on a hard, level, non-combustible surface such a concrete, rock or stone.
• Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns or clothing ignition.
• Young children should be carefully supervised when they are in the area of the heater.
• LPG heater models must be used with Liquid Propane Gas and the regulator assembly supplied. Natural Gas models must be used with Natural Gas only. Any attempt to convert the heater from one fuel type to another is extremely hazardous and will void the warranty.
• Never disconnect the gas regulator or any gas fitting while your heater is lit. A lit heater can ignite leaking gas and cause a fire or explosion which could result in property damage, personal injury or death.
• Keep gas regulator hose away from hot surfaces. Avoid unnecessary twisting of hose. Visually inspect hose prior to each use for cuts, cracks, excessive wear or other damage. If the hose appears damaged do not use the gas heater. Contact Dimplex Technical Support for an authorized replacement hose.

Heater Installation Codes
The installation must conform with local codes or, in the absence of local codes, with either the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Natural Gas and Propane Installation Code, CSA B149.1, or Propane Storage and Handling Code, B149.2.

Liquid Propane (LP) Pressure
The gas manifold supply pressure must be regulated at 11″ water column using the supplied regulator. The minimum inlet pressure to the regulator from the tank is 10 psi and maximum pressure is 150 psi.

Replacement Parts
Use only Dimplex replacement parts. The use of any part that is not a Dimplex replacement part can be dangerous and will also void your product warranty.

WARNING

• Never use your gas heater in a garage, porch, shed, breezeway or any other enclosed area.
• Never obstruct the flow of ventilation air around your gas heater housing.
• Failure to comply with these instructions could result in a fire or explosion that could cause serious bodily injury, death or property damage.
• Before using this gas appliance read all instructions and perform all gas leak-check procedures even if the product was pre-assembled by the retailer or manufacturer.

SAVE THESE INSTRUCTIONS

• This appliance is for outdoor use only.

• This appliance must be placed on level firm ground.

• This appliance shall only be used in an above ground open-air situation with natural ventilation, without stagnant areas, where gas leakage and products of combustion are rapidly dispersed by wind and
  natural convection.

• Any enclosure in which the appliance is used shall comply with one of the following:

  1. An enclosure with walls on all sides, but at least one permanent opening at ground level.
  2.  Within a partial enclosure that includes an overhead cover and no more than two walls.
  3. Within a partial enclosure that includes an overhead cover and more that two walls, the following shall apply:
  • At least 25% of the total wall area is completely open.
  • At least 30% of the remaining wall area is open and unrestricted.
  • In the case of balconies, at least 20% of the total wall area shall be and remain open and unrestricted.

Figure 1 shows examples of outdoor areas. These same principles apply to any other shaped area.

Technical Specifications

Approvals

| ****

ETL Listed File 5014095

Country of Manufacture

| ****

China

Product Dimensions

Package Contents

Accessories

Installation

RISK OF FIRE/ EXPLOSION

• This heater should not be used in potentially explosive atmospheres.
• Do not use in areas where gasoline, paint, or flammable liquids are used or stored.
• Installation minimum clearances specified in this manual must be followed.
• The heater must be installed in accordance with the manufacturer’s installation instructions.

Minimum Clearances
This appliance must only be used in a well ventilated area. The heater should not be installed:

• Where heat ignition can cause damage to gas cylinders/lines.
• Near other combustible materials.
• In open locations subject to harsh weather elements such as rain or snow.

Heater should be installed to allow adequate:

• Clearance around air openings to combustion chamber.
• Clearance from combustible material.
• Provisions for accessibility and clearance for combustion and ventilating air supply.

Figure 3 shows the required clearances around the heater. All dimensions shown are minimum values.

Read and perform the following pre-assembly instructions:

1.  You will need assistance from another person to handle the heater and other large, heavy parts.
2.  Open cartons and remove parts box and packing materials. Lay cardboard sheet on floor and use as a work surface to protect floor and heater parts from scratches.
3.  Consult the Package Contents section to ensure all items are included and free of damage.
4.  Do not assemble or operate the heater if it appears damaged. If there are damaged or missing parts when you unpack the cartons, contact Technical Support.

Required Tools

• Protective Work Gloves
• Protective Eyewear
• Phillips Head Screwdriver

Install the lower post

1. Insert 2 x hardware A into the 2 threaded holes closest to the front of the base. Tighten them half way.
2. Align the lower post over the 2 screws, and secure the lower post to the base using
3. x hardware A.
4.  Tighten all the screws.

Install the side panels

1. Position the two side panels onto the base.
2. Secure the left side panel to the lower post using 2 x hardware A.
3. Secure the left side panel to the base using 3 x hardware A.
4. Repeat the same procedure for the right side panel.

Install the heat deflector and battery

1. Secure the heat deflector to the head assembly using 3 x hardware B.

2. Insert the battery in the battery compartment.
   If installing optional heat shield DGRSHIELD (sold separately):

3. Secure the DGRSHIELD to the included heat deflector using the 4 bolts provided in the accessory kit.

Assembling the upper assembly

1. Lay the upper assembly on a non-abrasive surface, such as the carton or a table. Remove the 8 pre-installed screws from the back panel of the upper post. These are identical to hardware A. (Figure 7)
2. Insert the regulator with hose through the upper post. (Figure 8)
3. Re-install the back panel of the upper post. (Figure 9)
4. Insert the middle post in the upper post and secure it using 6 x hardware A. (Figure 9)
5. Secure the heater to the upper post using hardware D, E, F, and G as shown. (Figure 10)

Install Post Connector

1. Align the post in the upper assembly with the lower post.
2. Secure using 6 x hardware A.

Install rear panels

1.  Secure the upper rear panel to the lower post using 2 x hardware A.
2. Secure the upper rear panel to the side panels using 4 x hardware B.
3. Position the lower rear panel over the propane tank compartment.

Operation

WARNING

• Failure to read and follow the Operation instructions could result in a fire or explosion that could cause serious bodily injury, death or property damage.
• If you have a gas leak that cannot be repaired by tightening, turn off the gas at the source, disconnect fuel line from your heater and call Technical Support or your gas supplier for assistance.
• Inspect the heater and connections before each use. You should perform periodic maintenance and cleaning on the heater (refer to Maintenance section.) The heater should be inspected and serviced annually by a qualified technician.

Checking for Gas Leaks
WARNING: Never test for leaks with an open flame.
Prior to first use, at the beginning of each season, or every time your LP Gas tank is changed, you must check for gas leaks. Follow these three steps:

1. Make a soap solution by mixing one part liquid detergent and four parts water. (Figure 13)
2. Pull the OFF trigger to ensure the heater is off. (Figure 18)
3. Turn on gas at source. (Figure 14)
4. Apply the soap solution to all visible gas connections. If bubbles appear in the soap solution the connections are not properly sealed. Check each fitting and tighten or repair as necessary. (Figure 15)

Connecting the Propane Tank
You will need a 20-lb propane (LPG) tank to fuel this heater.

1. Pull the OFF trigger to ensure the heater is off (Figure 18) and ensure the propane tank valve is fully closed.
2. Inspect the valve connection port and regulator assembly for damage or debris. Remove any debris. WARNING: Never use damaged or clogged equipment.
3. Connect the regulator assembly to the tank valve and HAND TIGHTEN nut clockwise to a full stop. WARNING: DO NOT use a wrench to tighten, as it could damage the quick coupling nut and result in a gas leak/fire hazard.
4. Open the tank valve 1/4 to 1/2 (counterclockwise).
5. Follow the instructions for Checking for Gas Leaks on page 15. If a leak is found, turn the tank valve off and do not use your heater until the leak is repaired. CAUTION: When the heater is not in use, the gas must be turned off  at the tank. Place dust cap on cylinder valve outlet whenever the cylinder is not in use. Only install the type of dust cap on the cylinder valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of propane.
6. Open the lower rear panel and unfasten the tank securing strap. Position the propane tank securely in  the propane tank holder and secure it using the tank securing strap. Close the lower rear panel.

Disconnecting the Propane Tank

1. Pull the OFF trigger to ensure the heater is off (Figure 18) and ensure the propane tank valve is fully closed.
2. Disconnect the hose and regulator assembly from the propane tank valve by turning the quick coupling nut counterclockwise.
   WARNING: DO NOT use a wrench, as it could damage the quick coupling nut and result in a gas leak/fire hazard.

WARNING

• Before each use:
  • Inspect the heater for nests or other debris that could ignite to avoid the risk of fire, serious injury, or death.
  • Check all hoses for cracks, nicks, cuts, burns or abrasions. If a hose is damaged in any way, do not use your heater before replacing the hose with an authorized part from the Parts List. Failure to replace a faulty hose, secure gas supply connections before proceeding to the Heater Lighting Instructions could result in a fire or explosion that could cause serious bodily injury, death, or property damage.
  • Also make sure all gas supply connections are securely tightened.
• Familiarize yourself with the safety and Operation instructions in this manual. Do not smoke while lighting heater or checking gas supply connections.
• Always light the heater standing to the side of the heater, never light the heater standing in front.

Heater Lighting Instructions

1. Pull the OFF trigger to ensure the heater is off (Figure 18) and ensure the propane tank valve is fully closed.
2. Open the propane tank valve. (Figure 19)
3. Pull the ON trigger on the heater continuously for 10 seconds. A “click” will be heard.
4.  If the burner does not ignite, turn the propane tank off, and pull the OFF trigger. Wait at least 5 minutes for gas to clear, then retry. If your heater still fails to light, turn the heater and propane tank OFF. Wait 5 min utes for gas to clear and then follow the instructions for Checking for Gas Leaks on page 15. If no leaks are detected, repeat the lighting procedure.
5. When the heater is not in use, pull the OFF trigger and close the propane tank valve.

Manually Lighting Using a Match

1. 1. Pull the OFF trigger to ensure the heater is off  (Figure 18) and ensure the propane tank valve is fully closed.

2. Use a long reach match or insert a match into a match stick holder, then open the propane tank. (Figure 19)
3. Light the match and place the lit match through the protective guard to the burner. (Figure 20)
4. Pull the ON trigger on the heater continuously for 10 seconds. A “click” will be heard.

WARNING

• Disconnect the propane tank before cleaning or servicing.
• Do not attempt to service or clean heater while unit is operating. Ensure the heater is OFF and cool before cleaning.
• To avoid the risk of burn or injury wait a minimum of 30 minutes for the heater to cool before attempting to clean or service.
• There are no user-serviceable parts inside the heater. Any servicing other than cleaning of the heater should be performed by an authorized service representative.
• Never immerse the appliance in water!
• Any guard or protective device removed from cleaning or servicing the heater must be replaced prior to operating the heater.

Cleaning the Heater

Ensure the propane tank is turned off and the heater has cooled completely before cleaning the unit. Use a damp cloth or sponge and a solution of mild soap and warm water to clean the exteriror painted surfaces of the heater. Do not use any abrasive or caustic cleaning agents or materials. Ensure the appliance is dried after cleaning to prevent rusting. It is recommended the heater be operated after cleaning to ensure the appliance is dry. It is recommended that you clean the heater every 3 months to maintain optimal function and appearance of the heater. Additional cleaning and maintenance is recommended if the heater is installed in a corrosive environment or exposed to chemicals in the atmosphere such as those from cigarette smoke and pollution to prevent wear and tarnish of the heater.

Igniter Battery Replacement

1. Unscrew the battery cover to open the battery compartment.
2. Install 1 AA battery in the battery compartment.
3. Close the battery cover.

Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area.

Troubleshooting

WARNING: There are no user serviceable parts inside the heater. Any servicing other than cleaning of the heater should be performed by an authorized service representative.

Pilot or main burner will not light

| Propane tank closed| Open propane tank valve
Propane tank empty| Replace with a full propane tank
Igniter not sparking| Replace battery
Repair lead, electrode, or piezo
Air in gas line| Purge gas line
Blockage in gas line| Trace back and clear

Main burner will not light fully

| Insufficient propane| Install full propane tank
Poor propane supply| Trace supply back to source, clear where necessary
Gas control inoperative| Inspect valve, rectify

Flame is yellow

| Check gas pressure| Adjust as required
Check injector| Clean if necessary
Check venturi for dust| Clean if necessary
Check burner ports for blockage| Clean if necessary

Warranty

One-Year Residential Limited Warranty
Products to which this limited warranty applies
This limited warranty applies to your newly purchased Outdoor Radiant Propane Gas Heater. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.

Products excluded from this limited warranty
IR Halogen Heating Elements are not covered by this limited warranty and are the sole responsibility of the owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this limited warranty. Products purchased
in these States, provinces, or territories are sold AS
IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect the purchaser assumes the entire cost of all necessary servicing or repair.

What this limited warranty covers and for how long
Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Glen Dimplex Americas Ltd. (Glen Dimplex Americas herein) warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product. The limited 12-month warranty period also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.

What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired (except by Glen Dimplex Americas or its authorized service representatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect fuel source. This limited warranty does not cover breakage of burner tiles, rust and discoloration due to heat or corrosive environments, damage or failure due to incorrect installation of gas supply, and any damage or loss attributable to failure to provide adequate ventilation for the product.

What you must do to get service under this limited warranty
Defects must be brought to the attention of Technical Service by contacting them at www.dimplex.com/contact_us or by calling 1-888-346-7539. Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product.

What Glen Dimplex Americas will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 12-month limited warranty period you have the following rights:

• Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. If Glen Dimplex Americas is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Glen Dimplex Americas may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.
• Limited warranty service will be performed solely by dealers or service agents of Glen Dimplex Americas authorized to provide limited warranty services.
• The purchaser is responsible for removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorized dealer’s or service agent’s place of business.
• This limited warranty does not entitle the purchaser to on-site or in-home services. On-site or in-home services may be performed at the purchaser’s specific request and expense at Glen Dimplex Americas then-current rates for such services.
• Glen Dimplex Americas will not be responsible for,
  and the limited warranty services shall not include,
  any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labour or transportation costs. Such costs shall be the purchaser’s responsibility.

How State and Provincial law apply
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall
not apply to this limited warranty or the sale of products covered by this limited warranty.

What Glen Dimplex Americas and its dealers and service agents are also not responsible for:
IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT,

EVEN IF GLEN DIMPLEX AMERICAS OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.

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References

• Leave a review | Dimplex
• Electric Fireplace & Heating Solutions | Dimplex

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