Wicked Audio HIRO True Wireless Earbuds User Manual

: June 13, 2024
: WICKED AUDIO

Wicked Audio HIRO True Wireless Earbuds

USER MANUAL

CHARGING CASE

HIRO EARBUDS

CHARGING THE CASE

To charge the Hiro Charging Case use the included Micro USB to USB charging cord. Connect the Micro USB (smaller side) into the Charging Case and connect USB side into computer or USB wall charger (not included).

CHARGING CASE STATUS LEDS:
Charging – Solid Blue LEDs with current charge level flashing Fully Charged – 4 Solid Blue LEDs

EARBUD STATUS LEDS:
Charging – Solid Red
Fully Charged – LEDs turn off

CHARGING THE HIRO EARBUDS

Delicately place the Hiro earbuds into the earbud charging nests. Make sure each earbud is placed in its corresponding nest The cushions on the earbud will face down. A small magnetic pull will help the earbuds fall into the correct position.
The Hiro earbuds will show a red LED when charging.
LEDs will turn off when Hiro earbuds are fully charged.

The charging case will shut down automatically when the Hiro earbuds both reach full charge or when both the earbuds are removed from the case.

FIRST TIME USE FOR DUAL EARBUD MODE

(If you warrt to use o single eorbud, please refer to section “Single Eorbud Use” on Page 6.)

Make sure the Hiro earbuds are charged (Please refer to section “Charging the Hiro Earbuds” on page 2) and Bluetooth device (phone, computer, tablet etc.} is turned on with the Bluetooth feature enabled (this is usually found in settings).
Remove charged earbuds from charging case. They will turn on and pair together automatically.
Both earbuds will pair together. They will announce “power on” ‘pairing” and “connected”.
The right earbud, when in dual earbud mode is the ·communicator.” Once both earbuds a re on, the right earbud will flash red and blue.
Your device will detect the Hiro’s pairing name “WCKO Hiro TW225X? Select “WCKO Hi ro TW225X” on your device to start pairing to your device.
The right earbud will announce “connected” when paired with your device and then the LEO will be solid blue.
You’re ready to go!

FUTURE USE AFTER INITIAL PAIRING THE HIRO TO YOUR DEVICE

( If this is the first time the Hiro earbuds are being poired to your Bluetootfl device, or if the Hiro eamuds were “forgotten; please see “Fim Time use· section on Page 3.)

( If you wont to u,e a single earbuct, please refer to section Singlee Earbud Use’ on Page 6)

CONTINUED USE AFTER INITIAL PAIRING OF THE H I RO TO YOUR DEVICE

Continued use after initial pairing the Hiro to your device

Remove buds (they will pair to each other automatically)
OR
Earbuds will automatically pair to the last device it was paired to.

TURNING ON EARBUDS

There are two ways to turn on the earbuds:

Remove earbuds from their charging case.
OR
Hold both center buttons for 4-5 seconds. (This is when the earbuds have shut down outside of the charging case.)

TURNING OFF EARBUDS

There are two ways to turn off the earbuds:

Place earbuds back into their charging case. They will automatically turn off.
Hold center button, on either right or left earbud for 5 seconds. LEDs will turn red then shut off.

DISCONNECTED

When out of range, or if yo ur device becomes disconnected from the Hlro earbuds, the Hlro earbuds will automatically go into pairing mode with the right earbud’s LEO flashing red/blue and announce “disconnected”.

PAUSE/PLAY

When both ear buds are paired to your device you can pause and play yo ur music by using a short press on the center button with either the left or right earbud. (Please note when using BOTH earbuds, you can perform this function using EITHER earbud.)

NEXT/PREVI OUS

Next – Two presses on right earbud
Previous – Two presses on the left earbud

ANSWER/HANGUP

When both earbuds are connected, answer or hang up by using a short press on the center button on either the left or right earbud.

INCOMING CALL

When receiving an incoming call, the earbuds will detect the device’s programmed ringtone (this may differ depending on your device)
You can answer by using a short press on the center button on either the left or right earbud. You can reject call by using a long press on the center button on either the left of right earbud.

VOICE ASSISTANT

You can activate voice assistant by using a long press on the center button on either the left or right earbud.

LOW BATTERIES

Please consider charging your Hiro earbuds regularly when not in use to retain ample battery life in both earbuds.
When the earbuds have approximately 10% battery life the earbuds will announce “Low Battery.• After around 4 minutes the eartmd will repeat the announcement and then shut off.
Due to right earbud being the main communicator it might lose battery life before the left. At this point you can shut off the left earbud and charge both earbuds, or choose to use the left earbud for an additional time in single earbud mode.

Please follow the instructions in the section “First Time UseFor Single Earbud Use• below.

Please note that when pairing the Left ea rbud to your device (using single earbud), you will notice that ‘WCKD Hiro TW225X” shows up a second time in your pairing name options. Please pair with the newest ‘WCKD Hiro TW225X” option as this will be directly connected to the LEFT earbud.

NOTE:
‘WCKO Hiro TWZ225X” might show up in your Bluetooth device’s menu twice. This happellS when the earbuds go into “single earbud use,” or when one earbud is removed from the charging case for several seconds before its partner. Please follow the step; below to reset to one “WCKD Hiro TW225X” for future dual earbud use:

Place both earbuds in the charging case to tum them off.
Forget both ·wa<o Hiro TW225X” devices from your device.
Take both earbud, out of the charging case at the same time (within a few seconds of each other.}
A new “WCKO Hiro 1WZ25X” will display on your Bluetooth menu. Connect to the new ‘WCKD Hiro TW225X.”

FIRST TIME USE• FOR SINGLE EARBUD USE

1. Remove one ear bud, keep other earbud off and in case.

2a. Right Side – Right earbud will automatically pair if previously connected to a device.
2b. Left Side – A second “WCKO Hiro TW225X” will appear in Bluetooth menu. Pair to new ‘WCKD Hiro TW225X:

NOTE: TO RETURN TO “DUAL EARBUD MODE”

Place both earbuds in charging case.
Forget all “WCKO Hiro TW225X”s that appear in the Bluetooth available devices menu.
Follow steps on page 3 for “First Time Use for Dual Earbud Mode”

ONLY ONE EARBUD CONNECTING TO DEVICE AT A TIME?

Sync earbuds together by following steps below:

Forget all ‘WCKD Hiro TW225X” in your device’s Bluetooth settings.
Turn off Bluetooth setting on your device.
Turn off earbud, out of the charging case. To b.Jm them off outside the charging case, simply hold down both buttons for
5 seconds until the LEDS b.Jm red and shut off 4 Starting with the earbuds in the “Off” position, hold down both buttons. The LEDs will turn on, flash BLUE and then alternate RED and BLUE. Once the LEOS both go a solid RED then release the buttons. The earbuds will then go to a quick RED/BLUE flash.
Replace the earbuds in the charging case to turn them off
Turn Bluetooth back on on your device
Remove the earbuds from the charging case. The earbuds will turn on and sync together automatically.
Find/Select ‘WCKO Hiro TW225X” on your device

IMPORTANT SAFETY INSTRUCTION

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1. Read these instructions.
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Keep these instructions.
Heed all warnings
Follow all instructions.

Attention should be drawn to the environmental aspects of battery disposal;The use of apparatus in moderate climates

This device complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Troubleshooting

True Wireless Earbuds can sometimes un-sync from one another requiring a manual reset to enable them to auto sync to one another. This “un-syncing” can happen when only one earbud is being used (single earbud mode) or when a Bluetooth device connects to one of the earbuds prior to the two earbuds syncing to each other when they are removed from the charging case powered on.

If sound is only coming out of one earbud, these instructions are for you.

For more troubleshooting and help for your True Wireless buds or our other products please head to our FAQ and INSTRUCTION BOOKLETS.

It’s simple to reset your earbuds to enable them to auto sync to each other again. Please locate your Wicked Audio True Wireless product below.

Note: Some products have had updates to chipsets, which can sometimes slightly change the resetting procedure. If your product shows a couple different resetting options, follow the first set of instructions, and if those don’t reset your earbuds then try the second set of instructions.

PRECAUTIONS

LISTENING TO AUDIO AT EXCESSIVE VOLUMES CAN CAUSE PERMANENT HEARING DAMAGE. USE AS LOW A VOLUME AS POSSIBLE.

Over exposure to excessive sound levels can damage your ears resulting in permanent noise-induced
hearing loss (NIHL). Please use the following guidelines established by the Occupational Safety Health Administration (OSHA) on maximum time exposure to sound pressure levels before hearing damage occurs.

SAFE USE & HAZARD WARNINGS

90 dB SPL at 8 hours| 95 dB SPL at 4 hours| 100 dB SPL at 2 hours| 105 dB SPL at 1 hours
---|---|---|---
110 dB SPL at 30 min| 115 dB SPL at 15 min| 120 dB SPL: Avoid as damage may occur

Limitation of Liability Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction. In no event, under any cause of action of theory of liability, shall Wicked Audio Inc., its distributors or suppliers be liable to you or any third party for indirect, incidental, consequential, special, exemplary or punitive damages, of any and all nature whatsoever, arising out of use of or inability to use a product. This includes without limitation, property damage, loss of value of the product or any third party products that are used in or with the Wicked Audio products, even if the Wicked Audio product has been advised of the possibility of such damages that one may encounter. Without limiting the foregoing, you understand and agree that Wicked Audio has no liability for any damages or destruction to the consumer electronics devices or other personal property that are contained in inside or outside the Wicked Audio products. This includes without limitation, laptops, cellular phones, or other hand-held devices, or any loss of data contained on the foreign device. Notwithstanding any damages that you might incur for general damages in contract, tort (including negligence) or otherwise), the entire aggregate liability of Wicked Audio and any of its distributors and/or suppliers shall be limited to the amount actually paid by you for the Wicked Audio product giving rise to liability. Some states and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The limitations of liability set forth above shall apply to the maximum extent permitted under applicable law.

MOOELr. WI-TW225X
IC. 20526-WITW225X