PROZIS Stellar Steam Hair Straightener User Manual

User Manual
Warranty Statement
V.1 09/2021

PROZIS is a registered trademark of PROZIS.COM, S.A.
PROZIS reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.
NOTE: The most recent version of this document, which may contain such adjustments or modifications, is available for reference at www.prozis.com

Legal compliance statement

By means of this document, PROZIS declares that the Prozis Stellar – Steam Hair Straightener is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses.
Prozis will always be available for any additional explanation through our customer support communication channels, available at www.prozis.com/support
To avoid any impact on the environment or human health due to dangerous substances present in electrical and electronic devices, the end-users of such devices are expected to understand the meaning of the symbol consisting of a crossed-out waste container. Do not dispose of electrical and electronic equipment along with the unsorted household waste. Dispose of it separately and properly instead.
The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycle bins.
The most recent version of this user manual can be found at www.prozis.com /user-manuals

Safety warnings

DANGER! This symbol, when combined with the note Danger, means high risk. Failure to observe this warning may lead to injury to life and limb.
DANGER FOR CHILDREN AND PEOPLE WITH DISABILITIES

• Packing materials are not toys. Children must not play with the packing materials. There is a suffocation risk.
• This product may be used by children 8 years and up as well as persons with physical, sensory, or mental impairments or lacking experience and knowledge, when supervised or instructed in the safe use of the product and understanding the associated risks.
• Children must not play with the device.
• Cleaning and maintenance must not be performed by children without supervision.
• Keep the device out of the reach of children.

DANGER! RISK OF INJURY

• Before connecting the appliance to the main supply, make sure the voltage and frequency indicated on the technical data of the appliance correspond to those of the main supply. The rating can be found on the appliance or on the power supply unit.
  WARNING! Do not use this appliance near bathtubs, showers, basins, or other vessels containing water.

• Never immerse the appliance in water.

• When the appliance is used in a bathroom, unplug it after use since the proximity of water presents a hazard even when the appliance is switched off.

• Always use the water refill accessory to fill the appliance’s water tank.

• Do not use the appliance with wet hands, damp feet, or while barefoot.

• Do not expose the appliance to humidity, to the weather (rain, sun, etc.), or to extreme temperatures.

• Do not leave the appliance unattended while in use

• Always disconnect the appliance from the mains supply before cleaning or performing maintenance and when the appliance is not in use.

• Do not pull the supply cord or the appliance itself to remove the plug from the socket.

• This appliance is not to be used if it has been dropped or if there are visible signs of damage. Do not use the device if it, or parts of it, are visibly damaged.

• If the supply cord is damaged it must be replaced only by the manufacturer, its after-sales service, or similarly qualified personnel, so as to prevent any risks.

CAUTION! This symbol highlights dangerous situations that can lead to minor to moderate injuries, damage, malfunction, and/or destruction of the device.

To prevent harm or damage from happening to users or others, make sure to comply with the following requirements.

• This appliance must only be used on human hair.
• Do not use the appliance on ani-mals or on synthetic hair/wigs and hairpieces.
• Use the appliance only with the supplied accessories. These are an essential part of the appliance.
• Do not use the appliance over hair treated with flammable hair care products.
• Do not touch the hot surfaces of the device. The hair straightener becomes hot when in use. Hold it using the handle.
• Allow the device to cool down completely before cleaning or storing it.
• Do not puncture, warp or stretch the power cable. Do not compress or pull it across sharp edges.
• Do not use an extension lead or modify the power cord plug.
• Use only clean water to fill the tank. Do not alter or modify the device in any way.
  This product is intended for indoor use only.

User manual

PACKAGE CONTENTS

• 1 × Prozis Stellar – Steam Hair Straightener
• 1 × Water Refill Accessory
• 1 × Quick Guide

PRODUCT OVERVIEW (SEE PAGE 2)

1. Hair Comb
2. 12 mL Water Tank
3. Steam Hole
4. Water Tank Unlock Button
5. LCD Display
6. Steam Button
7. Power Button / Temperature Button
8. 360º Swivel Power Cord

Maintenance and cleaning

Before cleaning, switch off the device, unplug it and allow it to cool down for a few minutes. Protect the device from water drops and spray. To prevent possible damage, make sure no moisture enters the device while cleaning.
Never use chemical products or aggressive detergents. Clean the surface of the device using a soft cloth or moist sponge with mild detergent. To remove stubborn dirt, wipe the surfaces using a cloth dampened in sudsy water or a mild, non-abrasive cleaner. Then wipe it using a clean, dry cloth.

Storage
Allow the device to cool down completely before you store it away.
Always drain the water in the water tank when the device is not going to be used. Otherwise, the scale may form, and it will affect the amount of spray.
Store the device away from heat, humidity, and direct sunlight when not in use for a long period of time.
Please use the old packaging to repack the device to prevent dust and dirt build-up.

INSTRUCTIONS

Switch on/off

1. Always check if the mains voltage matches the product.
2. Connect the device to the power source. The LCD will display OFF.
3. Press the power button and hold it for 2 seconds to switch the device on or off.
4. Short press to adjust the temperature.
5. The device will automatically switch off after 60 minutes.

Adjust the temperature

• To adjust the temperature, short press the power button. The temperature increases by 5 ºC each time the button is pressed.
• This product’s default temperature is 120 ºC and its cycle adjustment temperature ranges from 120 °C to 230 °C.
• The temperature indicator will stop blinking when it reaches the desired temperature.

Lock and spray function

• The spray button is for the spray and lock functions. Short press to spray. This will only work if the device is clamped down.
• Long press to lock or unlock the device.
• The lock symbol will appear on the LCD screen.

Water tank

• The capacity of the water tank is 12 mL. Open the seal of the water tank to add water.
• Please note that the LOCK mark on the product is related to the water tank lock. Not removing the water tank often is recommended, as it will affect the water tank seal.
• Activating the spray function without any water in the tank is not recommended.

NOTE: We recommend draining the water from the water tank when the device is not being used, and not removing the water tank often.

Troubleshooting

Some issues that arise may be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

the tank and activate the steam by pressing the steam button.
The tank is not attached to the base.| Set it correctly in place.
Water is leaking from the tank.| The rubber cap of the tank is not properly closed.| Carefully close the rubber cap.
The hair straightener does not work.| The power cord is not plugged into the power outlet.| Carefully connect it to the power outlet.
Power source is not supplying consistent voltage.| Connect the device to a different power source. Check the electrical panel fuses.
The device is not switched on.| Press and hold the switch on the button for about 2 seconds.
The device is not straightening the hair properly.| The temperature level is too low for your hair.| Select a higher temperature level.
The device has not yet reached the selected temperature.| Wait until the device warms up.
The device has caused heat damage to the hair.| The temperature was too high.| Select a lower temperature level.
The hair has been held between the hair straightener plates for too long.| Always glide the device through the hair. Never linger on a specific point

Warranty Statement

All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.

GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for final consumers. This warranty is valid exclusively for consumers who purchase the product for non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and respective delivery, or for longer if legally established by the applicable national law. In the event that repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, is not covered by this warranty unless the malfunction is
caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information are also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.
EXCLUSIONS

The following situations are not covered by this warranty:

1. Any wear and tear of parts and components resulting from normal product use.
2. Cracks, dents, scratches, and other types of surface damage only affect the product’s appearance.
3. Any malfunction caused by inappropriate use of the product that does not comply with user manual instructions.
4. Use and storage of the product not complying with user manual instructions.
5. Opening of the product by a third party who is not authorized to proceed to its repair.
6. Altering or changing parts or components, whether internal or external.
7. Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
8. Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
9. Use of the product in the context of a business, occupation, or commerce.
10. Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.

The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport, and component costs.
The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with, or modified in any way.

LIMITED RESPONSIBILITY

Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations. Send back the product inside its original packaging, including all accessories and documentation, to the following address:
PROZIS
Rua do Cais no 198
4830-345 Póvoa de Lanhoso
Braga – Portugal
CONTACTS
Prozis is always available for additional clarification through their customer service communication channel at www.prozis.com/support

Zona Franca Industrial
Plat 28 – Pavilhão K – Mod 6
9200-047 Caniçal, Madeira

References

• Prozis – Official Store | Exceed Yourself!
• Prozis – Official Store | Exceed Yourself!
• Customer Service

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