rock space RSD0613 Whole Home Mesh WiFi System User Manual

June 6, 2024
rock space

RSD0613 Whole Home Mesh WiFi System
User Manual

Package contents

  • Mesh x 3
  • Power adapter x 3
  • Ethernet cable x 1
  • Quick installation guide x 1

Get to know your device

Download and install the RS WiFi App

RS WiFi Download the App on your mobile device by RS WiFi searching for in App Store/Google Play, or by scanning the QR code. Then, install the App

rock space RSD0613 Whole Home Mesh WiFi System - Download and install the RS
WiFi Apphttp://116.62.16.51/down/Rs

Set up the first Mesh box

  • The first Mesh box you set up functions as the primary node, while the rest are referred to as the secondary nodes.
  1. Plug the first mesh box into an outlet using the included power adapter (note: this is your primary node), once the power is on then the indicator light turns solid green.
  2. Use the included Ethernet cable on one side to connect the LAN port of your modem and the other side to the (WAN/LAN) port of the first mesh box(the indicator light will blink red then to solid green, which means the system has completed the setup )

Set up the primary node for internet access

  1. Go to the WiFi network list on your mobile device; select the SSID of the primary node, and enter its password (Note: the default SSID and password  labeled on the bottom of the mesh box)

  2. Run the RS WiFi App and follow the onscreen instructions to set up the primary node. After the primary node is connected to the internet, its LED indicator lights solid green.

Set up the primary node on RS WiFi APP

  1. Go to your mobile and open the RS WiFi App. The setup wizard appears. Tap “set up”
  2. Then It takes you to a page that shows rock space mesh is identifying your connection type.
  3. If your internet connection type is dynamic IP, tap “Next”…If your Internet connection type is PPPoE. Enter your PPPoE user name and password and tap “Next”. If your internet connection type is static IP, enter your IP address and other information your ISP provides, and tap “Next”.
  4. The instruction will guide you to the Wireless Setting page for further customizing your personal WiFi Name and Password of the mesh. Tap “OK” when you finish setting up the new one.
  5. Note: If you change the wireless network name and password then tap “OK”, your mobile phone will disconnect with the mesh Wi-Fi network. You need to reconnect to the new wireless network you configured
  6. Then it will take you to a page that shows you have connected the first mesh box successfully.

rock space RSD0613 Whole Home Mesh WiFi System - RS WiFi
APP

Connect the secondary nodes

  1. Place each node:
  • In an elevated, open position within the coverage area of your existing RS WiFi network.
  • Keep your nodes away from electronics with heavy interference, such as microwave oven, induction cooker, and refrigerator.

rock space RSD0613 Whole Home Mesh WiFi System - Connect the secondary
nodes

Two ways to connect the other two mesh boxes

  1. Power on the other two mesh boxes (your secondary nodes) with included power adapters, after you plug it into the power sources, the LED indicator will turn into solid green in about 40-60 seconds.
  2. you can also select: add rock space mesh” on the setting page in your RS WIFI APP and follow the steps to finish settings.

Once It’s done. Observe the LED indicators of all the nodes to clarify It’s functionality in the following colors:

Solid green Good connection
Solid yellow Fair connection
Solid red Disconnected

If the LED Indicator of a node does not light solid green, relocate it according to the location recommendations in part to get a better connection.

To access the internet with:

  • Wired devices: Connect wired devices to the LAN ports of any node.
  • Wireless devices: Connect wireless devices to the WiFi network using the SSID and the WiFi password you set.
  • If you want to manage the network anytime, anywhere, tap RS WiFi APP to get access it

FAQ

Q1: How can I change my SSID and password?

A1: Run the RS WiFi App, tap Settings in the lower-right corner, tap Wireless Settings, change your SSID and password, and tap Save.
Then, you need to reconnect your mobile devices using the new SSID and password.
Q2: How can I remove a node from my WiFi network?
A2: Tap the node on the RS WiFi App, tap “…” in the upper-right corner, and choose “Delete”.
Note: Removing operation restores the node to factory settings.
Q3: Can I add another new set of node to expand my network coverage?
A3: Yes. Run the RS WiFi App, tap Settings in the lower-right corner, tap Add Nova, and follow the on-screen instructions to add.
Q4: How to restore my network to factory settings?
A4: With the nodes powered on, hold the Reset button of your primary node down using a paper clip for about 6 seconds, release when the LED indicator blinks fast. Your network is reset successfully when the LED indicator lights solid on then blinks again. And all nodes are restored to factory settings.
Q5: My 2.4 GHz WiFi-enabled devices, such as a home security camera, cannot connect to my nova WiFi network. What should I do?
A5:

  • If your 2.4 GHz WiFi-enabled device supports the WPS function, perform the steps below:
    Step 1 Run RS WiFi App, tap Settings, WPS, and the WPS button corresponding to the node near your device.
    Step 2 Within 2 minutes, enable the WPS function on your device.

  • If your 2.4 GHz WiFi-enabled device does NOT support the WPS function, perform the steps below:
    Step 1 Connect your smartphone used for setup to the WiFi network.
    Step 2 Run RS WiFi App, tap Settings, Smart Assistant, and Enable. Your smartphone connects to the 2.4 GHz WiFi network.
    Step 3 Use the smartphone to set up your 2.4 GHz WiFi-enabled device guided by its App.

Q6: How to set AP mode?
A6: Step 1: Run the RS WiFi app. Go to Settings>Internet Settings> Connection Type. Select “Bridge” and tap “Save” in the upper right corner. The app will reconnect the network and please connect again when the button “Connect” comes out. The network will automatically match the mesh SSID and finish the Internet connection.
Step 2: Then power on the other two nodes, startup completes when LED blinks green. Mesh network is established when LED turns to solid green.
Q7: How can I connect the mesh network to my printer?
A7: Step 1: Please confirm whether the RS WiFi app you’re using is the latest version V1.0.0.32, which is the one that has fixed the problem of printer connection.
Step 2: Try to close the Fast Roaming function as the temporary solution, checking whether it is something related to this function;
Step 3: Please reach out via (Tech Support Email: techsupport@rockspace.ccI and provide your printer information(Brand and product number) to the tech team for further help, if you still fail to connect.
Q8: How can I connect my 2.4G devices to the Internet?
A8: You can use the “Smart Assistant” on the Setting page. Enable the button and the mesh system will switch to a 2.4G band in the following 30 minutes in order to connect all your 2.4G devices. Meanwhile, other devices will connect to this band too. After half an hour, the connection would interrupt and switch back to the 5G band, while 2.4G devices connected to the 2.4G band and 5G devices to the 5G band. If you need further help with it, please reach out via (Tech Support Email: techsupport@rockspace.ccI for more support.

LED indicator description

After a node is powered on, the LED indicator lights solid green for about 40 seconds to complete startup. Then, the LED indicator lights one of the following
colors:

Node Type Status Description
The primary node Blinking green fast Connecting to the Internet
Solid green Connected to the Internet
Solid red Disconnected
The secondary node Blinking green slowly Wait for connecting to another

node, or searching for another node
Blinking green fast| Connecting to the Internet
Solid green| Good connection
Solid yellow| Fair connection
Solid red| Disconnected

Tips:

When a node is performing WPS negotiation, the LED indicator description is shown as below:

  • Blinking green slowly: Ready for WPS negotiation.
  • Blinking green fast: Performing WPS negotiation with a wireless device.

For EU/EFTA, this product can be used in the following countries:


BE| BG| CZ| DI<| DE| EE| IE
EL| ES| FR| HR| IT| CY| LV
LT| LU| HU| MT| NL| AT| PL
PT| RO| SI| SK| Fl| SE| UK

CE Mark Warning

This is a class B product.
In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures Operations in the 5.15-5.25uHz band are restricted to indoor use only [his equipment should be installed and operated with a minimum distance of 20cm between the radiator & your bod
NOTE (T) The manufacturer is not responsible for any radio or Ty interference caused by unauthorized modifications to this equipment (2) To avoid unnecessary radiation interference, is recommended to use a shielded R45 cable.
WARNING he mains plug is used as the disconnect device, the disconnect device shall remain readily operable

Declaration of Conformity for Mesh3
Hereby, SHENZHEN RENQING EXCELLENT INVESTMENT CO., LTD.declares that the radio equipment type Mesh3/RSD0613(RSD0613is composed of one to three Mesh3) is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/download- cata-101.html

Operate Frequency:
2.4 GHz: EU/2400-2483.5MHz (CH1-CH13)
5 GHz: EU/5150-5250MHz (CH36-CH48)
EIRP Power (Max.):
2.4 GHz: 19.67dBm 5 GHz: 22.21dBm Software
Version: V1.0.0.32

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation, If this equipment does cause harmful interference to fair or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures

  • Reorient or relocate the receiving antenna
  • Increase the separation between the equipment and receiver
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
  • Consult the dealer or an experienced radio”y technician for help

This device is restricted to being used indoors.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 0f the FCC RF Rules rig equipment should be installed and operated with a minimum distance of 20cm between the radiator 8your body

Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

NOTE
(1) The manufacturer is not responsible for any radio or Ty interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary raiati0n interference.it is recommended to use a shielded R45 cable

Caution:
Adapter Model: BN071-Al2012E/BNO36-Al2012B/BN071-Al2012U
Manufacturer: SHENZHEN RENQING EXCELLENT INVESTMENT CO., LTD.
Input: 100-240 V AC, 50/60 Hz, 0.6 A
Output:12 V DC,1.5A : DC Voltage

Operating Environment
Temperature. 0’C-40C
Humidity: (1o g)% RH, non-condensing

RECYCLING
This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE).
This means that this product must be handled pursuant to European directive 2O12,’19/EU in order to be recycled or dismantled to minimize its impact on the environment.
The user has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.

Technical Support

Shenzhen Renqing Excellent Technology Co., Ltd.
Address: 104, No.15, Longfu Industrial Zone, Huarong Road, Tongsheng
Community, Dalang Street, Longhua District, Shenzhen, China
Email: techsupport@rockspace.cc
Website: www.rockspace.cc
Technical Phone Support: +1(833)816-6558
Service Time: EST: 9:00-17:00 / PDT: 06:00-14:00,from Monday to Friday 24hour Online After-sales Service: https://rockspace.afterservice.vip

*NOTE: Please go to the rock space official website to download specific using instructions. www.rockspace.hk/eninews.aspx

Copyright
© 2019Shenzhen Renaing Excellent Technology Co., Ltd.All rights reserved rock space is registered trademark legally held by Shenzhen Renqing Excellent Investment Co. Ltd Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holder’s Specifications are subject to change without notice

24hour Online
After-sales Service
Scan QR To Visit
https://rockspace.afterservice.vip

References

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