PowerWalker 1000VA Line Interactive Sinewave UPS User Manual

1000VA Line Interactive Sinewave UPS
User Manual

SAFETY INSTRUCTION

Thank you for purchasing this power protection product. Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and read carefully the following instructions before installing the unit. Do not operate this unit before reading through all safety information and operating instructions carefully.

Transportation

• Please transport the UPS system only in the original package to protect against shock and impact.

Preparation

• Do not dismantle the UPS system, except the specialized technical personnel.
• Do not plug the UPS input into its own output.
• Do not attach a power strip or surge suppressor to the UPS.
• Do not attach non-computer-related items, such as medical equipment, life-support equipment, microwave ovens, or vacuum cleaners to UPS.
• Condensation may occur if the UPS system is moved directly from a cold to a warm environment. The UPS system must be absolutely dry before being installed. Please allow at least two hours for the UPS system to acclimate the environment.
• Do not install the UPS system near water or in moist environments.
• Do not install the UPS system where it would be exposed to direct sunlight or near a heater.
• Do not block ventilation holes in the UPS housing.

Installation

• This unit is intended for installation in a controlled environment (temperature-controlled, indoor area free of conductive contaminants). Avoid installing the UPS in locations where there is standing or running water, or excessive humidity.
• Caution – Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
• WARNING: This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in which case the user may be required to take additional measures.

Operation

• Prevent no fluids or other foreign objects from inside of the UPS system.
• Do not connect appliances or devices which would overload the UPS system to the UPS output sockets.
• Place cables in such a way that no one can step on or trip over them.
• Do not connect domestic appliances such as hair dryers to UPS output sockets.
• The UPS can be operated by any individuals with no previous experience.
• Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS system.
• Please use only VDE-tested, UL-marked mains cable (e.g. the mains cable of your computer) to connect the UPS system to the building wiring outlet (shockproof outlet).

Maintenance, service, and faults

• The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel.
• Caution – Risk of electric shock. Even after the unit is disconnected from the mains (building wiring outlet), components inside the UPS system are still connected to the battery and electrically live and dangerous.
• Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high capability capacitors such as BUS capacitors.

Storage & Maintenance
The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer.

| Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material.
---|---

Before storing, charge the UPS for 5 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table:

Introduction

This product is an intelligent line-interactive sinewave UPS (Uninterruptible Power Supply) which is designed to protect your personal computer or sensitive electronic equipment from all forms of power interference, including complete power failure.

Package Contents

NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is damaged. Please keep the original package in a safe place for future use. You  should have received the following items inside of the package:
1. UPS unit 2. User manual 3. USB cable 4. Input power cable (only for IEC/UK models) 5. Output power cable (only for IEC/UK models) 6. Coaxial cable/RJ45 cable (option)

Product Overview

1. LCD display (Please check LCD section for the details)
2. Up/down button
3. Mute button
4. ON / OFF button
5. USB charger ports (5V 3A, type A/type C) for device charging
6. USB communication port for UPS monitoring and control
7. Modem/phone/network surge protection
8. Battery backup outlets
9. Surge-protected outlets
10. Coax surge protection (option)
11. Input circuit breaker
12. AC input for connecting to utility power

Installation

Before installing the UPS, please read below to select a proper location to install the UPS.

• UPS should be placed on a flat and clean surface. Place it in an area away from vibration, dust, humidity, high temperature, flammable liquids and gases, corrosive and conductive contaminants. Install the UPS indoors in a clean environment, where it is away from windows and doors.
  

• It’s required to maintain the maximum altitude of 1000m to keep UPS normal operation at full load UPS. If it’s used in high-altitude areas, please reduce the connected load.  Altitude derating power with connected loads for UPS normal operation is listed as below:
  Altitude (m)| Derating factor1)
  ---|---
  1 000
  1 500
  2 000
  2 500
  3 000
  3 500
  4 000
  4 500
  5 000| 1.0
  0.95
  0.91
  0.86
  0.82
  0.78
  0.74
  0.7
  0.67
  Based on the density of dry air =1.225 kg/m3 at  sea-level,+15ºC

1. Since fans lose efficiency with altitude, force air-cooled equipment will have a smaller derating.

• Place UPS: This UPS is equipped with a fan for cooling. Therefore, place the UPS in a well-ventilated area. It’s required to maintain the minimum clearance of 100mm in the front of the UPS and 300mm in the back and two sides of the UPS for heat dissipation and easy maintenance.

Step 1: UPS Input Connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.
For the best results, suggest charging the battery at least 5 hours before initial use. The unit charges its battery while connecting to the utility.
Note: Do not expect full battery run capability during this initial charge period.

Step 2: UPS Output Connection
Battery Backup Outlets
Connect the computer and monitor to the “Battery Backup” outlets. These outlets provide battery backup, EMI filtering, line conditioning, and surge protection. Battery power is automatically provided in case of power failure.
Surge-Protected Outlets
Connect a printer, fax machine, or scanner to the “Surge-protected” outlets. These outlets do not provide power during power failure.
CAUTION: NEVER connect a laser printer or scanner to the battery backup sockets of UPS.
The equipment may draw significant power to overload the UPS.

Step 3: Connect Modem/Phone Line/Network Surge Protection
Connect a single modem/phone line into a surge-protected “IN” outlet on the back panel of the UPS unit. Connect from the “OUT” outlet to the computer with another phone line cable.

Step 4: Connect Communication Port and Install Software
Connect one end of the USB cable to PC and the other to the USB port at the rear of the UPS.
Download the latest version of ViewPower software from
http://www.power-software-download.com to your hard drive. Follow on-screen instructions to complete the software installation.

Optional HID Function
If this up is equipped with an optional HID function, you may simply connect one computer with installed Microsoft windows OS via USB port to execute safely shutdown during power failure even though there is no monitoring software installed.

Step 5: Turn On the UPS
Before using the UPS, be sure to remove this label from LCD remote panel module.

To turn on the UPS, simply press the ON/OFF button on the front panel for 2 seconds. UPS will beep once and LED bars will light up with different colors in order of light blue, orange, yellow, green, blue, purple, and scroll from bottom to top in 6 secs. Then, LCD will light on.

Remote panel operation
LCD panel can be removed from the base and placed closed around you when playing PC games. Follow the below charts to remove the remote panel. The distance between the remote panel and base should not be longer than 6m.

There is a NiMH battery installed on the back of the remote panel. Once the remote panel is installed on the base unit, it will automatically charge the battery. When the battery capacity is low level, the icon will flash to remind users to charge the remote panel.

Battery Replacement

Please read all of the WARNINGS and CAUTIONS before attempting to service the batteries.
Typical battery life is 3 to 5 years. Environmental factors do affect battery life. High temperatures, poor utility power, and frequent, short-duration discharges have a negative impact on battery life.

• WARNING! This up contains potentially hazardous voltages. Do not attempt to disassemble the UPS beyond the battery replacement procedure.

• This up contains no user-serviceable parts. Repairs and battery replacement must be performed by QUALIFIED SERVICE PERSONNEL ONLY.

• Caution – Do not dispose of batteries in a fire. The batteries may explode.

• Caution – Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.

• Caution – A battery can present a risk of electrical shock and a high short-circuit current.
  Contact with any part of a grounded battery can result in electrical shock. The following precautions should be observed when working on batteries:
  a) Remove watches, rings, or other metal objects.
  b) Use tools with insulated handles.
  c) Wear rubber gloves and boots.
  d) Do not lay tools or metal parts on top of batteries.
  e) Disconnect charging source and load prior to installing or maintaining the battery.
  f) Remove battery grounds during installation and maintenance to reduce the likelihood of shock. Remove the connection from the ground if any part of the battery is determined to be grounded.

• Caution – Risk of electric shock. The battery circuit is not isolated from the input voltage. Hazardous voltages may occur between the battery terminals and the ground.  Before touching, please verify that no voltage is present.

• Please replace the fuse or circuit breaker only with the same type and amperage in order to avoid fire hazards.

• Only persons who are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations. Unauthorized persons must be kept well away from the batteries.

• Caution – Replace batteries with the same number and type as originally installed in the
  UPS. These batteries have pressure-operated vents. These UPSs contain sealed non-spillable maintenance-free lead-acid batteries.

NOTE: If there is a power interruption while replacing the batteries, the load will not be backed up even though the UPS is still on. To replace the batteries with UPS on, please start with step 5.

Please follow the below steps to replace the batteries if necessary.
Step 1: Turn off the equipment that is plugged into the output of the UPS.
Step 2: Turn off the UPS.
Step 3: Remove the AC input plug of the UPS from the AC wall outlet.
Step 4: Remove all equipment from the output sockets of the UPS.
Step 5: Remove the battery cover by loosening two screws located on the bottom of the UPS and sliding the battery cover downward, then outward. Set it aside.

Step 6: Disconnect the battery wires (BAT+ and BAT-). Then, slide out the existing battery pack from the UPS by grasping the battery tap.
Caution – Do not short the positive wire and negative wire of the battery.
Caution – DO NOT pull the battery pack out by pulling the battery wires. Step 7: Slide the new battery pack into the UPS.
Step 8: Verify proper polarity. Re-connect the battery connectors together.
NOTE- Some sparking might occur and this is normal.
Step 9: Re-install the battery cover onto the UPS. Now, the UPS is ready for normal operation.
NOTICE: Properly dispose of the old batteries at an appropriate recycling facility or return them to the supplier in the packing material for the new batteries.

Operation

Button Function

•Hold the “on/off” button for 10 seconds can reset the unit in case of communication failure between remote panel and UPS.
•Quick press 5 times to reset pairing when a wireless transmission fails.
MUTE| Press and hold for 2 seconds to enable or disable the mute function.
UP/DOWN| •Press and hold 0.5 seconds to switch display information.
•Press and hold 2 seconds to enter the setting menu.

LCD Panel

Configuration and fault information
| Indicates the fault or warning codes.
Mute operation
| This indicates that the UPS alarm is disabled.
Input, Battery, Backup time, Output & Load information 
| Indicate the input voltage, input frequency, battery voltage, battery capacity, backup time, output voltage, output frequency, load capacity, load percentage,  NiMH battery, PC CPU speed, PC CPU temperature, and PC CPU load percentage.  K: kilo, W: watt, V: voltage, A: ampere, %: percent, ℃: centigrade degree, Hz: frequency, min: minute.
Load information
| Indicates the load level by 0-24%, 25-49%, 50-74% and 75-100%, or overload alarm.
Mode operation information
| UPS operates on the Line mode.
| UPS operates on the AVR mode.
| UPS operates on the Battery mode.
| Setting of LED bars.
| Indicates PC’s CPU temperature (°C)
Setting the temperature alarm level.
| Indicates PC’s CPU speed(Mhz)
| Indicates PC’s CPU Load
| Indicates wireless connection matched.
| This indicates the remote panel is connected to the docking base.
Battery information
| Indicates the UPS battery level by 0-24%, 25-49%, 50-74%, and 75-100%.
Once the battery is at a low level, the “LOW BATT” icon will display.
| Indicates the NiMH battery level of the remote panel.

Audible Alarm

Warning Indicator

secs
| Abnormal NiMH battery charging| Flashing every 0.5 secs| N/A

LCD Setting

After pressing and holding the “UP/DOWN” button for 2 seconds, the unit will enter setting mode.
Press the “UP/DOWN” button to select setting programs. Press the “ON/OFF” button on the selectable option page. Press the “ON/OFF” button again to access selectable options. Press the “UP/DOWN” button to switch different options. Once the option is selected, press the “ON/OFF” button to confirm or the “MUTE” button to exit.

Setting Programs:

Display Setting
The LCD display information will be switched in turns by pressing the “UP/DOWN” button.
The selectable information is switched as below order: input voltage, input frequency, battery voltage, battery capacity, estimated backup time, output voltage, output frequency,  output in kW, output load percentage, NiMH battery voltage, PC CPU frequency, PC CPU temperature, CPU utilization, panel board firmware version, Baseboard firmware version and UPS control board firmware version.

Trouble Shooting

If the UPS system does not operate correctly, please solve the problem by using the table below.

Problem/Fault code

| Possible Cause/Fault Event|

Solutions

---|---|---
UPS will not be turned on after pressing the On/Off button.| Hold the On/Off button too short.| Press and hold the On/Off button for at least 2 seconds and then release.
The main supply is normal, but the UPS is operating in battery mode.| The power cord is loosened.| Re-connect AC input power cord.
Circuit breaker is tripped.| Reset the input circuit breaker. If the input circuit breaker trips after UPS restarts, remove excessive loads from the UPS.
The AC normal icon is illuminated, but there is no output.| The UPS has an internal fault.| Disconnect the computer cable from the UPS, press the On button. If UPS works normally, the software has control of the UPS.
Battery backup time is shorter than the nominal value.| Batteries are not fully charged.| Charge the batteries for at least 5 hours and then check capacity. If the problem still persists, consult your dealer.
Battery defect.| Contact your dealer to replace the battery.
Fault code E12 and icon are on.| The output voltage is too high on battery mode.| Contact your dealer.
Fault code: E13 and icon are on.| The output voltage is too low on battery mode| Contact your dealer.
Warning code E32 and icon are flashing.| Communication lost between UPS and Base.| Contact your dealer.
Warning code E32 and icon flashes.| The distance between the remote panel and the docking base is out of the wireless transmission range.| Keep the distance of the remote panel and the docking base closer.
Error occurs in the process of paring passwords.| Quick press the “ON/OFF” button 5 times to reset the pairing. At this time, the remote panel is required to connect to the docking base.
Fault code E14 and icon are on.| Output is short-circuited.| Check if connected devices are in short circuit status. Disconnect short-circuited loads and restart the UPS again.
Fault code E15 and icon are on.| Overcurrent on output.| Reduce the connected load by switching off some equipment.
Fault code E20 and icon are on.| Fan lock fault.| Contact your dealer.
Fault code E21| Overcharge voltage| Contact your dealer.
Fault code E28 and icon are on.| Low battery voltage.| Please replace the battery. If the fault still occurs after the battery is replaced, contact your dealer.
Fault code E43 and icon are on.| Overload fault| Contact your dealer.
the icon is illuminated and a constant alarm.| The UPS has an internal problem.| Contact your dealer.

Specifications

Model

| 1000|

1500

---|---|---
CAPACITY| 1000 VA / 600 W| 1500 VA / 900 W
In out Voltage| 220/230/240 VAC
In out Voltage Ranee| 162290 VAC
Output Voltage Regulation| +/-10% (Batt. Mode)
Transfer Time| Typical 6 ms, 10 ms max.
Waveform| Pure Sine Wave
Battery Type & Number| 12 V/9 AH plus x 1| 12 V/9 AH x 2
Charging Time| 6-8 hours recover to 90% capacity
Dimension (DxWxH)| 308 x 99 x 280mm| 430 x 99 x 280mm
Net Weight (kgs)| 9.| 14.
Humidity| 0-90 % RH @ 0-40°C (non-condensing)
Noise Level| Less than 40 dB @ 1 meter| Less than 45 dB @ 1 meter

*Specifications are subject to change without further notice.

References

• power-software-download.com

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