globe 50329 Smart Plug User Guide

June 6, 2024
globe

Smart Plug Prise Intelligente

NO HUB REQUIRED

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QUICKSTART GUIDE

Welcome aboard!

Get started

  • Download the GLOBE SUITE ™ app from the App Store or Google Play to your mobile device.

  • Launch the GLOBE SUITE™ app.

  • To register, enter your mobile phone number or email address. Create a password, then log in to the app.
    OR

  • Login if you already have an account.

Verify your network

  • Verify your network and ensure your mobile device is connected to a 2.4 GHz Wi-Fi channel.
    Consult your router documentation for detailed instructions on how to change wireless settings.

  • Once your devices have been successfully paired, you can switch back to the mixed-mode or use a cellular data network to control your smart products.

a. Add a device

  • Insert your smart power adapter.
  • Select the “+” symbol on the top right-hand corner.
  • Select your product type and follow the instructions within the app.
  • If the connection fails, try using AP mode.

b. Add a device: AP mode

  • On the “add a device page” select AP mode on the top right-hand corner and follow the instructions within the app.
  • You’re good to go!

Setup voice assistance

  • Instructions in the GLOBE SUITE™ app: Select “Profile”, select “Integration”, choose your voice assistant, and follow instructions.

Did you know?
Most modern routers are dual-band meaning they support both 2.4 GHz and 5 GHz channels.
The most common wireless options are:

  • Mixed: The router will broadcast both 2.4 GHz and 5 GHz simultaneously under the same SSID. The device will choose which to connect to based on multiple variables (congestion, distance to the router, etc.).
  • 4 GHz: Broadcast only on this channel.
  • 5 GHz: Broadcast only on this channel.
  • Dual 2.4 and 5 GHz using separate
    SSIDs: The router will broadcast both channels and the user manually decides which to connect to.

Have a question?
WE CAN HELP!

www.globe-electric.com/smart

smartsupport@globe-electric.com

Visit the FAQ page in the app

Check us out on YouTube

https://globe-electric.com/smart/
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Globe Electric Company
50329_Quick Start Guide 05-110-20

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