Dimplex EF2870L Electric Fireplace Owner’s Manual

: June 6, 2024
: Dimplex

Table of Contents

Dimplex EF2870L Electric Fireplace
Welcome & Congratulations
IMPORTANT INSTRUCTIONS
Fireplace Installation
Operation
Battery Replacement
Maintenance
Warranty
Replacement Parts
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Dimplex EF2870L Electric Fireplace

IMPORTANT SAFETY INFORMATION

Always read this manual first before attempting to install or use this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. To view the full line of Dimplex products, please visit www.dimplex.com

Welcome & Congratulations

Thank you and congratulations for choosing to purchase an electric fireplace from Dimplex, the world leader in electric fireplaces. Please carefully read and save these instructions.
CAUTION : Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty. Please record your model and serial numbers below for future reference: model and serial numbers can be found on the Model and Serial Number Label of your fireplace.

Dimplex EF2870L Electric Fireplace 1

IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

Read all instructions before using this appliance.
The heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the heater and away from the side and rear.
Extreme caution is neces-sary when any heater is used by or near children or invalids and whenever the unit is left operating and unattended.
Always unplug the fireplace when not in use.
Do not operate any heater with a damaged cord or plug, or if the heater has malfunctioned, or if it has been dropped or damaged in any manner. Contact technical service at 1-888-346-7539.
Do not use outdoors.
The fireplace is not intended
Do not run the cord under carpeting. Do not cover crd with throw rugs, runners or the like. Arrange cord away from traf- fic area and where it will not be tripped over.
To disconnect the unit, turn the controls off, then remove the plug from the outlet.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater.
To prevent a possible fire, do not block air intake or exhaust in any manner.
All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas where gasoline, paint, or flammable liquids are used or stored.
Do not modify the fireplace. Use it only as described in this manual. Any other use not rec-ommended by the manufacturer may cause fire, electric shock or injury to persons.
Always plug heaters directly into a way outlet/receptacle. Never use with an extension cord or reloadable power tap (outlet/power strip).
Do not burn wood or other materials in the fireplace.
Always use a certified electri-cian should new circuits or outlets be required.
Always use properly grounded, fused and polarized outlets.
Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit.
When transporting or stor-ing the unit and cord, keep in a dry place, free from excessive vibration and store so as to avoid damage.

WARNING : Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock and injury to persons.
WARNING : Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric shock or injury to persons, always use a licensed electrician.
WARNING: Remote control contains small batteries. Keep away from children. If swallowed, seek medical attention immedi-ately.
WARNING: Do not install remote control battery backwards, charge, put in fire or mix with used or other battery types – may explode or leak causing injury.

NOTE: Changes or modifications not expressly approved by the party responsible for compli-ance could void user’s authority to operate the equipment.

NOTE : This equipment hasbeen tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa-tion. This equipment generates, uses and can radiate radio frequency en-ergy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is con-nected.
Consult the dealer or an expe-rienced radio/TV technician for help.

Operation is subject to the following two conditions: (1) this device may not cause interference and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Fireplace Installation

Grounding Instructions
This product must be grounded. If it should malfunction or break-down, grounding provides a pathof least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropri-ate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

DANGER : Improper connec-tion of the equipment-grounding conductor can result in a risk
of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug in Figure 1. Make sure that the product is connected to an outlet having the same con-figuration as the plug. No adapter should be used with this product.

Dimplex EF2870L Electric Fireplace 2

NOTE: A 15 Amp, 120 Volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a regular basis when the cassette is operating. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

Mantel Installation
Install the fireplace into the mantel (refer to mantel assembly instructions).

Dimplex EF2870L Electric Fireplace 3

Operation

Dimplex EF2870L Electric Fireplace 4

WARNING : This electric firebox must be properly installed before it is used. The manual controls for the unit are located in the top right hand corner. (Figure 2)

NOTE: Press any button to activate the On-Screen display before making any changes. A – Standby= Turns the unit On and Off. When the unit is turned back On, the system will recall its last heat set-ting used.

NOTE : When the unit is turnedOFF the embers of the log set will not immediately go out. This is a designed feature to represent the embers of the fire slowly fading out

NOTE : Although the heater hasbeen turned off the fan may still run to prevent over heating. B – Light Control Adjusts the brightness of the flames and logs. Repeatedly pressing the light control button will cycle through the five different levels of flame brightness. When adjusting the brightness of the flames this icon will light up with a blue light. The setting will be displayed on the main display with L1 being the lowest setting and L5 being the highest.

NOTE : When the unit is in L4 the logs will slowly fade On and Off.By pressing the , on the firebox, or the and , on the remote, the 7 different temperature set-tings that the firebox can be oper-ated at will be cycled through.or the and , on the remote, the 7 different temperature set-tings that the firebox can be oper-ated at will be cycled through. 60°C (99°F) → 30°C (86°F) → 28°C (82°F) → 26°C (78°F) → 24°C (75°F) → 22°C (71°F) → “OF” (for use without the heater) Press and hold the down arrow for 5 seconds to switch tempera-ture readout from °C and °F.

Disable Heat
If desired, depending on the sea-son, the heater on the unit can be disabled. The unit will operate in the same fashion, with remainder of the controls.

To disable:
Press and holding the button on the unit for 5 seconds will disable the heater, indicated by the temperature display flash-ing.

To enable:
With the temperature displayed (it will be flashing), press and hold the button on the unit for 5 seconds to reactivate the heating controls.D – Down Lighting On/Off Turns the down lighting On and Off. E – Sleep Timer This icon will light up with a blue light when using the Timed Shut-OFF function. A time will be displayed on the main display ranging from 10(minutes) to 6 (hours).

Resetting the Temperature Cutoff Switch
Should the heater overheat, an automatic cut out will turn the heater off and it will not come back on without being reset. It can be reset by unplugging the unit and waiting 5 minutes before plugging the unit back in.
CAUTION : If you need to con-tinuously reset the heater, unplug the unit and call technical support at 1-888-346-7539.

Remote Control (Figure 3) The fireplace is supplied with an IR multifunction remote. Before the remote will operate the plastic insulating sheet needs to be removed.

Battery Replacement

Battery Requirements: CR2025 button battery

Locate and remove the battery bracket (Figure 4).
The battery has two sides, one with a button feature, and the other is flat.
Insert the battery with the but-ton side down into the battery bracket, making sure the bat-tery is firmly seated.

Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area.

Maintenance

WARNING : Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons.

Glass Cleaning
The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front glass panel may collect dust particles; these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, the front glass panel can be cleaned with a damp cloth. The front glass panel should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners or spray liquids on the clear door surface.Compact Fireplace

Surface Cleaning
Use warm water only to clean painted surfaces of the Compact Fireplace. Do not use abrasive cleaners.

Servicing
Except the cleaning described above, an authorized service representative should perform any other servicing.

Warranty

ONE YEAR LIMITED WARRANTY
Products to which this limited warranty applies: This limited warranty applies to the fol-lowing models of your newly purchased Dimplex electric fireplace. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited war-ranty applies to the original purchaser of the product only and is not transferable. Products excluded from this limited warranty:
Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any im-plied warranties or conditions of merchant-ability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect the purchaser assumes the entire cost of all necessary servicing or repair. What this limited warranty covers and for how long: Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provi-sions of this warranty, Dimplex warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product. The limited 12 month warranty period also applies to anyimplied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser. What this limited warranty does not cover This limited warranty does not apply to products that have been repaired (except by Dimplex or its authorized service rep-resentatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source. What to do when your unit ceases to oper-ate as described in this manual: Defects must be brought to the attention of Dimplex Technical Service by contact-ing Dimplex North America Limited at 1-888-346-7539, or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product. What Dimplex will do in the event of a defect: In the event a product or part covered by this limited warranty is proven to be defec-tive in material or workmanship during the 90 day limited warranty period you have the following rights: Dimplex will in its sole discretion replace such defective part(s) without charge, or if part replacement proves not to be com-mercially practicable or cannot be timely made, Dimplex may, in lieu of replacing part(s) choose to replace the unit.This limited warranty does not entitle the purchaser to on-site or in- home services. On-site or in-home services may be per-formed at the purchaser’s specific request and expense at Dimplex’s then-current rates for such services. The purchaser is responsible for removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorized deal-er’s or service agent’s place of business. Dimplex will not be responsible for, and the limited warranty services shall not include, any expense incurred for instal-lation or removal of the product or part (or any replacement product or part) or any labour or transportation costs. Such costs shall be the purchaser’s responsibility.What Dimplex and its dealers and service agents are also not responsible

IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CON-TRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUEN-TIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIREC-TORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PUR-CHASE PRICE OF THE PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.

How State and Provincial law apply: This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to juris-diction. The provisions of the United Na-tions Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.