globe GE50228 Smart Plug App User Guide

June 6, 2024
globe

QUICKSTART GUIDE
Welcome!

Get started

  • Download the Globe Suiten4 app from the App Store or Google Play to your mobile device.
  • Launch the Globe Suiten^ app.
  • To register, enter your email address. Create a password, then log in to the app. OR
  • Login if you already have an account.

Verify your network

  • Verify your network and ensure your mobile device is connected to a 2.4 GHz Wi-Fi channel.

  • Consult your router documentation for detailed instructions on how to change wireless settings.

  • Once your devices have been successfully paired, you can switch back to the mixed-mode or use a cellular data network to control your smart products.
    3a Scan mode

  • Power on your device.

  • Select the “+” symbol on the top right-hand corner.

  • Follow instructions within the app.

  • If your device is flashing rapidly and fails, try using
    3b EZ Mode.

  • Select the “+” symbol on the top right-hand corner.

  • Select “Manual”.

  • Select your product type and follow the instructions within the app.

  • If the connection fails, try using AP mode.
    3c AP mode

  • Select the “+” symbol on the top right-hand corner.

  • Select “Manual”.

  • Select your product type.

  • Open the menu on the top right-hand corner and select “AP mode”.

  • Follow the instructions within the app.

  • You’re good to go!

Hey Google
Amazon Alexa

Setup voice assistance

  • Instructions in the Globe Suiten” app: Select “Profile”, select “Integration”, choose your voice assistant, and follow instructions.
    Did you know?
    Most modern routers are dual-band meaning they support both 2.4 GHz and 5 GHz channels.
    The most common wireless options are

  • Mixed: The router will broadcast both 2.4 GHz and 5 GHz simultaneously under the same SSID. The device will choose which to connect to based on multiple variables (congestion, distance to the router, etc.).

  • 2.4 GHz : Broadcast only on this channel.

  • 5 GHz : Broadcast only on this channel.

  • Dual 2.4 and 5 GHz using separate SSIDs : Pouter will broadcast both channels and the user manually decides which to connect to.

Have a question? We can help!
www.globe-electric.com/smart
smartsupport@globe-electric.com
Check out Smart Support in the app (Profile > Smart Support)
Check us out on YouTube
1-888-543-1388

https://globe-electric.com/smart/
Globe Electric Company 50228_QSG 11-055-20

50228_QSG
Designer: TN
Docket: 11_055_20

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