Wildix Duoled-Bt Headset User Guide
- June 6, 2024
- Wildix
Table of Contents
- PACKING LIST
- SAFETY INFORMATION
- COMPATIBILITY
- POWER ON/ POWER OFF
- HEADSET AND BASE STATION OVERVIEW
- CHARGING
- CONNECT VIA THE BASE STATION
- CONNECT VIA BLUETOOTH EMBEDDED IN THE HEADSET
- LED INDICATORS
- CHECK THE BATTERY LEVEL
- PAIR DUOLED-BT AND BASE STATION (OPTIONAL)
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
DUOLED-BT HEADSET
USER GUIDE
PACKING LIST
- 1 x DuoLED-BT Headset
- 1 x Base Station
- 1 x USB Type-C to Type-C cable
- 1 x USB Type-A to Type-C adapter
- 1 x portable case
Note: The Headset support starts from the following Headset integration versions (released in WMS 5.02): 2.9.9 (Windows) and 2.9.0 (macOS).
SAFETY INFORMATION
https://www.wildix.com/safety-information/
COMPATIBILITY
The Headset supports a dual (multipoint) wireless connection, which means it can be connected to two devices simultaneously:
- Via Base Station. Such connection provides full support of LED user and call statuses and compatible with:
• Apple Mac, Windows PC
• WorkForce
• WelcomeConsole
-
Temporary limitations:
• Full LED user statutes to support for WorkForce, WelcomeConsole will be available later
• The Headset cannot be connected to Vision/ SuperVision via Base Station, the support will be available later- Via Bluetooth module embedded in the Headset itself. Such connection doesn’t provide LED statutes support and is compatible with:
• Android, iOS apps
• Vision/ SuperVision
• W-AIR LifeSaver
• W-AIR Med
• W-AIR Office
- Via Bluetooth module embedded in the Headset itself. Such connection doesn’t provide LED statutes support and is compatible with:
POWER ON/ POWER OFF
Press the Multi-function button for 3 seconds.
HEADSET AND BASE STATION OVERVIEW
CHARGING
- Connect the USB cable to the Base Station
- Plug the cable into a device USB port (use Type-A adapter if needed)
- Place DuoLED-BT into the Base Station
- When charging, the Headset status LED turns red
- When charged, the Headset status LED turns blue
Battery charging time
- Less than 60 minutes to charge 20%
- Less than 90 minutes to charge 50%
- Fully charged in less than 3,5 hours
Standby time
- Up to 100 hours if not connected to any device
- Up to 15 hours if connected to a device with full LED user and call statutes support
- Up to 20 hours if connected to a device with LED call statutes support
CONNECT VIA THE BASE STATION
- Connect USB cable to the Base Station
- Plug the cable into a device USB port (use Type-A to Type-C adapter if needed)
- Turn the Headset on
- The Headset Status LED starts blinking and the voice prompt announces “Your Headset is connected”
- For Collaboration, set “Wildix DuoLED-BT” as audio device in Collaboration -> Settings -> Webphone
CONNECT VIA BLUETOOTH EMBEDDED IN THE HEADSET
- Unplug the Base Station and turn the Headset off
- Activate Bluetooth on a device you want to connect the Headset to
- Press and hold the Multi-function button for 3 seconds until you hear “Power on”. Keep pressing for 3 seconds more until you hear “Pairing”
- Search for DuoLED-BT in the Bluetooth devices list on your device and select it for pairing
- If pairing is successful, the voice prompt announces “Paired… Your Headset is connected”
LED INDICATORS
Status LED
User/ call status
| LED indication|
Color
---|---|---
Available|
Steady on
| Green
Away| Yellow
DND/ in conference| Violet
Outgoing call/ Incall| Red
Hold| Fast short blinks| Status color + red
Missed call| Long blinks followed by a fast short blink| Status color + red
Incoming call| Fast short blinks| Red
Headset status LED
Headset status| LED indication|
Color
Power on|
One blink
| Blue
Power off| Red
Pairing mode| Fast short blinks| Blue
Pairing successfully| Long blinks| Blue
Answer a call| Blue
Charging|
Steady on
| Red
Fully charged| Blue
Base Station pairing LED
- Successful connection – long blue blinks
- Pairing – fast blue and red blinks
CHECK THE BATTERY LEVEL
On Windows you can check the battery level using the WIService tray:
- Go to Quick Launch Toolbar -> right-click on Wildix Integration Service icon and check the level of battery (Low, Medium, High):
ANSWER A CALL
Press the Multi-function button to answer a call.
ADJUST VOLUME DURING A CALL/ RINGER VOLUME
Press Volume Up to increase the volume.
Press Volume Down to decrease the volume.
MUTE A MIC
Press the Mute button during a call to put a call on hold/resume.
PUT ON PAUSE/ RESUME A CALL
Press the Multi-function button for 2 seconds during a call to put a call
on hold/resume.
END A CALL
Press the Multi-function button to finish a call.
PAIR DUOLED-BT AND BASE STATION (OPTIONAL)
The Headset and the Base Station are paired by default. If you accidentally unpair them, proceed with the following steps:
- Press the Pairing button on the Base Station
- Make sure the Headset is powered off. Press and hold the Multi-function button for 3 seconds until you hear “Power on”. Keep pressing for 3 seconds more until you hear “Pairing”
- If pairing is successful, the voice prompt announces “Paired… Your headset is connected”
Full guide onlinehttps://confluence.wildix.com/x/Ygo8AQ
Version 06/2021
References
- Wildix PBX | VoIP Solutions | Unified Communications | WebRTC
- Regulatory Compliance & Safety Information for Wildix Products • Wildix
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>