wallbox COMMANDER 2 Fast and Powerful EV Charger Installation Guide

June 6, 2024
wallbox

wallbox COMMANDER 2 Fast and Powerful EV Charger - fig

COMMANDER 2
Installation Guide

General Specifications

COMMANDER 2

A – Color White or Black
B – Cable Length 5 m (7 m optional)
C – Charging Mode (IEC 61851-1) Mode 3
D – Dimensions without cable 221x152x115 mm
E – Weight without cable 2.4 kg
F – Operating Temperature -25 ºC to 40 ºC
G – Storage Temperature -40 ºC to 70ºC
H – Standards CE mark (LVD 2014/35/EU, EMCD 2014/30/EU) IEC 61851-1, IEC

61851-21-2 TR25 certificate (Singapore), IEC 62196-2

Electrical Specifications

COMMANDER 2

A – Charging Power 3,7 kW (1P) 7,4 kW (1P) 11 kW (3P) 22 kW (3P)
B – Rated Voltage AC ± 10% 230 V 230 V 400 V 400 V
C – Rated Current 16 A 32 A 16 A 32 A
D – Connector Type (IEC 62196-2) Type 1/Type 2 Type 1/Type 2 Type 2 Type 2
E – Cable Section up to 5 x 10 mm²
F – Rated Frequency 50 Hz / 60 Hz
G – Configurable Current from 6 A to the rated current
H – Protection Rating IP54 / IK10
I – Overvoltage Category CAT III
J – Residual Current Detection DC 6mA
K – External RCCB required per local regulations. Type A or Type B
L – Protection against electric shock. CLASS I

Part Number Structure

COMMANDER 2
XXXX-X-X-X-X-XXX
1      2  3 4 5   6

1 – Model 2 – Cable 3 – Connector 4 – Power 5 – Version 6 – Custom
CMX2 – 0 – 5 m 1 – Type 1 1 – 3,7 kW
2 – 7,4 kW 8 – Residual Current XX1 – White
Commander 2 M – 7 m 2 – Type 2 3 – 11 kW
4 – 22 kW Detection (DC 6mA) +RFID + OCPP XX2 – Black

Safety Warnings

Flying debris, risk of injury.| | Risk of electric shock. Disconnect and wait 10 mins.| ****
---|---|---|---
Caution.| | Sharp element, risk of injurious cuts.|
Ground earth connection required.| | Special waste treatment.|

Tools

Required Tools

wallbox COMMANDER 2 Fast and Powerful EV Charger - Required
Tools

Hammer| Electric Drill
8 mm bits| Spirit Level| Phillips Screwdriver| Cutting Pliers| Torx T9

Measuring Tape| Utility Knife| Pencil

Mounting Parts

Included Mounting Parts

wallbox COMMANDER 2 Fast and Powerful EV Charger -
Parts

ø6 x 50 mm Screws| ø5 x 40 mm Screws| ø8 x 40 mm Wall Anchors| 1-exit M25 rommet| 3-exit M25  rommet

Protective Cap| Opening Tool| ø3 x 6 mm Screws

Drilling

| A. Place the drilling template on the wall and mark the three fixing points.
---|---
| B. Drill holes where the fixing points are marked.
| C. Insert the wall anchors into the fixing holes.

wallbox COMMANDER 2 Fast and Powerful EV Charger -
Tools

2.a – Lower Connection

| A. Fix the charger on the wall by inserting the screws and
then the protective caps.
---|---
| B. Make an incision on the grommet for the power supply cable.
| C. Insert the power supply cable through the grommet.

wallbox COMMANDER 2 Fast and Powerful EV Charger - Tools
2

Rear Connection

| A. Remove the knock-out on the back of the charger and insert the 1-exit M25 grommet.
---|---
| B. Make an incision on the grommet and insert the power supply cable
| C. Fix the device on the wall by inserting the screws and then the rubber plugs.

wallbox COMMANDER 2 Fast and Powerful EV Charger - Tools
3Electrical Wiring

A. Single Phase Set-up
B. Three-Phase Set-up

C. Three-Phase No Neutral

D. Bi-phase No Neutral

E. Bi-phase Set-up

F. Ensure that the maximum voltage is less than 264 V between L & N inputs.

Plug Holder

A. Place the plug holder on the wall and mark the fixing points.

B. Drill holes where the fixing points are marked and insert the anchor screws into the fixing holes.

C. Fix the device on the wall by inserting and tightening the screws.

wallbox COMMANDER 2 Fast and Powerful EV Charger -
Tools3

Ethernet Connection

A. Remove the knock-out next to the power supply input and insert the 3-exit M25 grommet.

B. Make an incision in the rubber plug and insert the ethernet cable without the RJ45 connector.
Watch the excess cable inside the charger and ensure that the cable is not too tight but has some slack to facilitate the reopening of the cover later for maintenance or servicing.

C. Crimp the RJ45 connector to the cable and connect the cable to the ethernet port on the charger.

4G Connectivity

For the 4G interface (optional feature, requires an accessory), find the instructions on https://support.wallbox.com. Contact your sales agent for details.

If your Commander 2 has a 4G dongle, follow this QR code for instructions on how to install and enable 4G connectivity.

wallbox COMMANDER 2 Fast and Powerful EV Charger - Qr
code4

https://support.wallbox.com/en/knowledge-base/how-to-install-the-4g-dongle- provided-with-commander-2-bundle/

Closing the Cover

A. Attach the open end of the communications cable to the connector on the cover. Position the current selector to the appropriate setting according to the electrical installation.

POSITION 0 1  2  3 4 5 6 7 891
CURRENT(A) R  6  10  13  16 20 25 32  R  R

B. Position the top clip points of the cover on the charger body. Clip first the lateral clips to the charger body and then the bottom clips.

C. Insert and tighten the Torx screw in the bottom of the charger to secure the front cover.

Recommended tightening torque 0.7 Nm +/- 10%

Registering the Charger

wallbox COMMANDER 2 Fast and Powerful EV Charger - Serial
Number

A. Locate the Serial Number (SN) and the UID of your charger.

https://itunes.apple.com/es/app/wallbox/id1188288011?mt=8

https://play.google.com/store/apps/details?id=com.wallbox

B. Download the Wallbox App and register.
C. Add your charger by introducing the requested data.

https://support.wallbox.com/en/

D. Check for the latest updates

wallbox COMMANDER 2 Fast and Powerful EV Charger - Qr
code

For OCPP activation, please refer to the manual:https://support.wallbox.com/en/knowledgebase/ocpp_activation_manual/

For more information on setting up your charger, visit the Wallbox Academy page: https://support.wallbox.com

Opening the charger for service

A. Remove the Torx screw on the bottom side of the charger.

B. Unclip the lateral and bottom clips with the opening tool, then gently pull the cover from the bottom part.
C. Disconnect the communications cable from the top part.

The charger should only be serviced by a professional electrician. Do not attempt to service the charger on your own. Doing so might result in making the product warranty void.

Safety and Maintenance Instructions

  • Installation, maintenance, & servicing of the charger must be performed only by qualified personnel per the applicable local regulations. Unauthorized installation and modifications make the manufacturer warranty void.

  • Do not use if the enclosure or connector is broken, cracked, opened, or shows any indication of damage. Please contact your distributor.

  • Do not touch the charging cable if the connector emits smoke or begins to melt. if possible, stop charging.

  • Power off the charger before opening the cover or cleaning the unit. Do not use cleaning solvents on any part of the charger. Use a clean, dry cloth to remove dust and dirt. Do not open the cover in the rain.

  • Take appropriate precautions with electronic medical implants.

  • Use the Wallbox charger under the operating parameters and within normal ambient conditions specified in the General and Electrical Specifications.   Ventilation is not supported.

  • It is not recommended to install the charger in a position that has direct sunlight or under extreme weather conditions.
    Simplified EU declaration of conformity
    Hereby, Wallbox declares that the equipment (Commander 2) is in compliance with Directive 2014/53/EU, Directive 2014/30/EU, and Directive 2014/35/EU. The full text of the EU declaration of conformity is available at the following internet address: https://support.wallbox.com/en/knowledge-base/ce- declaration/
    Safety Recommendations

  • Follow all the safety and installation instructions carefully

  • Failure to follow instructions may be a safety hazard and/or cause equipment malfunction

  • Any resulting damage due to disregard or actions contrary to the instructions in this manual is excluded from the product warranty.
    Connector Recommendations and Installation Instructions

  • Do not use if the charging cable is frayed, has broken insulation, or has any signs of damage, or the vehicle plug or electrical outlet is dirty, wet, or damaged.

  • Do not use the charging cable with a cable adaptor or an extension cable.

  • Under any circumstances, do not tighten the charging cable while it is connected.

  • It is mandatory to use the plug holder provided with the unit to protect the connector from dirt and other weather elements and from slipping during usage.
    Installation Instructions

  • Watch the installation video for your charger available at the Wallbox Academy web page: https://support.wallbox.com.

  • Ensure that the mounting surface can adequately support the weight of the charger and withstand mechanical forces associated with usage.

  • The charger must be permanently connected to the electrical Earth of the installation.
    • Install the charger in a sufficiently ventilated area. Do not install the charger in direct sunlight, or near flammable, explosive, or combustible materials, chemicals or solvents, gas pipes or steam outlets, radiators or batteries, and areas prone to flooding, high humidity, and running water.
    Electrical Protection

  • The power supply line must be wired to an existing installation and be in accordance with local regulations.

  • The charger must be electrically protected by installing externally a Miniature Circuit Breaker (MCB) and a Residual Current Circuit Breaker (RCCB).

  • MCB: Recommended C curve, 6kA rated short-circuit capacity. Rated current according to the power supply and charger set but no more than 32 A.

  • RCCB: According to local regulations, Type A or Type B. Manual reset type only. Local regulations may require an emergency switch to be installed externally.
    Disposal Advice

  • In accordance with Directive 2012/19/EC, at the end of its useful life, the product should not be disposed of as urban waste. It should be taken to a collection center or to a distributor that provides disposal of special and differentiated waste.
    Limited Warranty

  • Wallbox warrants this product against defects in materials and workmanship for a period of 3 years from the date of purchase.

  • During this period, at its discretion, Wallbox will either repair or replace any defective product at no charge to the owner.

  • Replacement products or repaired parts will be guaranteed for only the unexpired portion of the original warranty or six months whichever is greater.

  • Any defect resulting from any accident, misuse, improper maintenance, or normal wear and tear is not covered by the limited warranty.

  • Substitution or incorporation of any part by the client will be considered incorrect usage.

  • Except to the extent permitted by applicable law, the terms of this limited warranty do not exclude, restrict, or modify, and are in addition to, the mandatory statutory rights. applicable to the sale of the product to you. If you believe your product is defective, contact Wallbox for instructions on where to send or bring it for repair.
    Legal Notice

  • Any information in this manual may be changed without prior notice and does not represent any obligation on the part of the manufacturer. Images in this manual are for illustration purposes only and might differ from the delivered product. For more information on setting up your charger, visit the Wallbox Academy page https://support.wallbox.com.

support.wallbox.com

References

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