HuddleCamHD 3X Conferencing Camera USB 2.0 PTZ CAMERA User Guide

June 7, 2024
HuddleCamHD

HuddleCamHD 3x USB 2.0 PTZ CAMERA INSTALLATION & OPERATION MANUAL

HuddleCamHD 3x

Please check HUDDLECAMHD.com for the most up to date version of this document
Ver 1.5 6/20

Precautions

Safety Tips

  • Please read this manual carefully before using the camera.
  • Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage or installation.
  • Take care of the camera during installation to prevent damage to the camera case, ports, lens or PTZ mechanism.
  • Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you may experience electrical shock.
  • Keep the camera away from strong electromagnetic sources.
  • Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
  • Do not clean the camera with any active chemicals or corrosive detergents.
  • Do not disassemble the camera or any of the camera’s components. If problems arise, please contact your authorized dealer.
  • After long term operation, moving components can wear down. Contact your authorized dealer for repair.

In the Box

Supplied Equipment

  • 3x Zoom USB 2.0 HD Video Conference Camera (1)
  • 12V/2.0A DC Power Adapter (1)
  • Tripod Mounting System (1)
  • USB 2.0 A-A cable (3m)
  • RS-232C Serial Control cable
  • RS-232C to RS-485 adaptor cable
  • IR Remote Controller
  • User Manual (1)

Physical Description

Front View

Front View

  1. Lens

  2. IR Receiver
    To receive IR remote controller signal.

  3. Power LED
    Blue LED lights when unit is powered, LED is dark for Stand-By status.

  4. IR Receiver
    To receive IR remote controller signal.

Rear View

Rear View

5. DC IN 12V Socket
Only use the Power Adapter supplied with this camera.

6. IR Receiver
To receive IR remote controller signals.

7. RS232 IN Port
For hard wired remote control from a 3rd party PC, joystick, etc…

8. RS485 IN Port
For hard wired remote control from a 3rd party PC, joystick, etc…

9. USB 2.0 Interface
For connection to PC (USB 2.0 port. Will also function in a USB 3.0 port as USB 2.0 device).

Bottom View

Bottom View

  1. Tripod
    Will accept 1/4-20 bolt from 3rd party tripod, wall or ceiling mount using included tripod adapter.

  2. Dip-Switches
    Used for selecting serial and IR communications settings.

Dip-Switch Settings

Note: When changing Dip-Switch settings, make all changes with camera powered off.

Dip-Switch Settings

SW1: Used for setting RS232 address.

SW1

Notes:

  1. Broadcast address: If the Joystick is 255 (all dip switches on), any Camera can be controlled by any address.
  2. Test Address: If the dome camera address is 0 (all dip switches off), any address code can control the dome camera.

SW2: Used for communication settings.

SW2 DIP-1,2,3: Baud Rate, Communication Protocol

SW2 DIP-1,2,3

SW2 DIP-4,5: IR Remote Control Receiving Address Table

SW2 DIP-4,5

SW2 DIP-6: IR Output

SW2 DIP-6

Cable Connection Info

VISCA RS-232C – IN Reference

VISCA RS-232C

VISCA RS-232C – Out Reference

VISCA RS-232C OUT

OSD MENU

There is no On Screen Display for the HuddlecamHD 3X.

IR Remote Controller (Note: Some buttons do not operate for all camera models)

IR Remote Controller

  1. Reset:
    Restarts the camera and restores it to Factory Default settings.
    ( Note: Will delete all memory).

  2. Camera Selection
    Select Camera ID: 1, 2 or 3

  3. Preset Positions
    1-9: Preset Positions
    Set: Setting Preset Position
    Clear: Clear Preset Position
    Call: Call Preset Position
    Note: If you want to set (or call) the first preset position to 1, you should press number key “1”, then press “Set” (or “Call”) to set (call) the position.

  4. Fast Zoom in/out Control Zone
    +: Zoom in quickly
    -: Zoom out quickly

  5. Pan/Tilt Controller

  6. Additional Function Zone
    Freeze: Image Freeze
    BL: Back-light Compensation
    WB: White Balance
    AE: Auto Exposure
    D Zoom: Digital Zoom
    HDMI: Swap to HDMI video output
    DVI: Swap to DVI video output
    Format: Swap between different formats

  7. Power Supply Switch
    Switch for turning camera on
    (i.e. Stand-By mode vs. Working mode)

  8. OSD Menu Zone
    Dome OSD: Enter Pan Tilt Zoom OSD menu
    Lens OSD: Enter lens OSD menu

  9. Slow Zoom In/Out Zone
    +: Zoom in slowly
    -: Zoom out slowly

  10. Focus Control Zone
    Auto: Turn on auto focus
    Manual: Turn on manual focus
    Far: Set focus at farther distance
    Near: Set focus at nearer distance

  11. Pan/Tilt Function Zone
    L-Limit: Set left boundary limit scanning position
    Scan: Enable Boundary Scanning (Auto Panning)
    R-Limit: Set right boundary limit scanning position
    Home: Go to camera’s Home position
    Tour: Enable automatic patrol tour of presets
    Rev: Enable image flip for ceiling mounting

Connection Instructions

  1. Connect included Power Supply to the camera.
  2. Wait for camera to come to Home Position.
  3. Connect included USB 2.0 cable to camera and USB 2.0 port of PC.
  4. Select and configure camera in your software of choice.

NOTE: Failure to follow this sequence may result in no connection to PC.

Care Of The Unit

Remove dust or dirt on the surface of the lens with a blower (commercially available).

Installation Instructions

Desktop Installation

When using the HuddleCam on a desk, Make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure that the camera’s pan and tilt mechanism operates normally.

Desktop Installation

Tripod Installation

When using the HuddleCam with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications:

Note: Tripod must stand on a level surface.

To fix the tripod mount to the bottom of the camera, use the supplied screws to hold it in place.

Tripod Installation Figure 1

Then screw the tripod to the tripod bracket.

Tripod Installation Figure 2

Troubleshooting

Troubleshooting

Important Notes Regarding USB Connectivity:

USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality).

External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably.

USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply, when required. Caution: Some “compatible” USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for uncompressed HD video ­ so check bandwidth specs. Always connect the HuddleCam directly to the device in order to associate the UVC drivers before attempting to use any extension system.

USB 3.0 power saving settings in the device’s operating system should be turned off completely for reliable USB 3.0 camera connectivity.

HuddleCam Cameras

All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS and Linux to stream HD video to your device via your device’s USB port (USB 2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully recognizes the camera, your device will register the HuddleCam as an “imaging device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below:

HuddleCam connected to USB 3.0

In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality (USB2.0 Camera).

If your device has not connected to or has not recognized the HuddleCam as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCam will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB (USB 2.0 or USB 3.0 depending upon HuddleCam model).

Similarly, you can see a connected device in System Information on a MAC. See screenshot below:

System Information on a MAC

In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB2.0 camera).

Specs

Model Number: HC3X-(xx)-G2
Color (xx): WH=White; BK=Black; SV=Silver

Camera & Lens

  • Video CMOS Sensor: 1/2.7″ CMOS, 2.1 Mega Pixel
  • Frame Rate: 30fps 1920 x 1080p
  • Lens Zoom: 3X Optical Zoom f = 3-10mm; F = 2.0
  • Horizontal Field of View: 36° (tele) to 82° (wide)
  • Warranty: 2 Years parts and labor

Pan/Tilt Movement

  • Pan Movement: ±355°
  • Tilt Rotation: Up: 90°, Down: 45°
  • Presets: 64 Presets

Rear Board Connectors

  • Video Interface: USB 2.0
  • Control Signal Interface: Mini DIN-8 (RS232 IN, RS485 IN, Pelco-D/P IN/OUT)
  • Control Signal Config.: Dip-Switch Pin 7/TTL Signal
  • Baud Rate: 9600 bps
  • Power Supply Interface: DC 12V 2A

Electrical Index

  • Power Supply Adapter: 12V DC 2A
  • Input Voltage: 12V DC (10.5-14V DC)
  • Input Power: 24W (Max)
  • Working Environment: Indoor

Physical

  • Material: Aluminum, Plastic
  • Dimensions: 4.88”W x 5.5”H x 4.75”D [6”H w/ Tilt Up] (124mm x 139mm x 120mm [152mmH w/ Tilt Up])
  • Weight: 1.66 lbs (0.75 kg)
  • Box Dimensions: 8.75” x 8.88” x 7” (222mm x 225mm x 178mm)
  • Boxed Weight: 3.66 lbs (1.66 kg)
  • Color: Black, White, Silver (Special Order)
  • Operating Temperature: 32°F to + 113°F (0°C to +45°C)
  • Storage Temperature: -14°F to 140°F (-10°C +60°C)
  • Working Environment: Indoor only

References

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