MONOGRAM ZGU36RS Stainless Steel Gas Cooktops Owner’s Manual

MONOGRAM ZGU36RS Stainless Steel Gas Cooktops

CONSUMER SUPPORT

• MONOGRAM WEBSITE
  Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can also shop for more great Monogram products and take advantage of all our on-line support services designed for your convenience. In
  the US:monogram.com.
  In Canada:monogram.ca

• REGISTER YOUR APPLIANCE
  Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.
  In the US:monogram.com/register.
  In Canada:monogram.ca

• SCHEDULE SERVICE
  Expert Monogram repair service is only one step away from your door.
  To request service in the US, visit our website at monogram.com/contact or call 800.444.1845
  In Canada : monogram.ca ou 888.880.3030

• REMOTE CONNECTIVITY
  For assistance with wireless network connectivity (for models with remote enable), visit our website at monogram.com/connect

• PARTS AND ACCESSORIES
  Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US: monogram.com/ownership/parts or call 800.444.1845 Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Canadian customers should check with the Mabe service center, visit our website at monogram.ca or 800.661.1616.

• CONTACT US
  If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone number at monogram.com/contact.

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result, causing property damage, personal injury or death.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer, service agency or the gas supplier.

WARNING: Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.
WARNING: NEVER OPERATE THE TOP COOKING SECTION OF THIS APPLIANCE UNATTENDED

• Failure to follow this warning statement could result in fire, explosion, or burn hazard that could cause property damage, personal injury, or death.
• If a fire should occur, keep away from the appliance and immediately call your fire department.
• DO NOT ATTEMPT TO EXTINGUISH AN OIL/ GREASE FIRE WITH WATER.

WARNING: KEEP FLAMMABLE MATERIALS AWAY FROM THE COOKTOP
Failure to do so may result in fire or personal injury.

• Do not store or use flammable materials the cooktop, including paper, plastic, pot holders, linens, wall coverings, curtains, drapes and gasoline or other flammable vapors and liquids.
• Never wear loose-fitting or hanging garments while using the appliance. These garments may ignite if they contact hot surfaces causing severe burns.
• Do not let cooking grease or other flammable materials accumulate in or near the cooktop. Grease on the cooktop may ignite.

WARNING : IN THE EVENT OF A FIRE, TAKE THE FOLLOWING STEPS TO PREVENT INJURY AND FIRE SPREADING

• Do not use water on grease fires. Never pick up a flaming pan. Turn the controls off. Smother a flaming pan on a surface unit by covering the pan completely with a well-fitting lid, cookie sheet or flat tray. Use a multi-purpose dry chemical or foam-type fire extinguisher.

GENERAL SAFETY INSTRUCTIONS

WARNING : NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning.

• Use this appliance for its intended purpose as described in this owner’s manual.
• Have your cooktop installed and properly grounded by a qualified installer in accordance with the provided installation instructions.
• Any adjustment and service should be performed only by a qualified gas cooktop installer or service technician. Do not attempt to repair or replace any part of your cooktop unless it is specifically recommended in this manual.
• Your cooktop is shipped from the factory set for use with natural gas or propane (LP) gas. It can be converted for use with either. If required, these adjustments must be made by a qualified technician in accordance with the installation instructions and local codes. The agency performing this work assumes responsibility for the conversion.
• Have the installer show you the location of the cooktop gas shut-off valve and how to turn it off if necessary.
• Plug your cooktop into a 120-volt grounded outlet only. Do not remove the round grounding prong from the plug. If in doubt about the grounding of the home electrical system, it is your responsibility and obligation to have an ungrounded outlet replaced with a properly grounded, three prong outlet in accordance with the National Electrical Code. Do not use an extension cord with this appliance.
• Before performing any service, unplug the rangetop or disconnect the power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.
• Be sure all packing materials are removed from the cooktop before operating to prevent ignition of these materials.
• Avoid scratching or impacting glass displays. Doing so may lead to glass breakage. Do not cook on a product with broken glass. Shock, fire, or cuts may occur.
• Do not leave children alone or unattended in an area where an appliance is in use. They should never be allowed to climb, sit or stand on any part of the appliance.
• CAUTION Do not store items of interest to children in cabinets above a cooktop – children climbing on the cooktop to reach items could be seriously injured.
• Never block the vents (air openings) of the cooktop. They provide the air inlets and outlets that are necessary for the cooktop to operate properly with correct combustion. Air openings are located at the rear of the cooktop.
• Use only dry pot holders—moist or damp pot holders on hot surfaces may result in burns from steam. Do not let pot holders touch surface burners or burner grate. Do not use a towel or other bulky cloth in place of pot holders.
• Surfaces of the appliance may become hot enough to cause burns. Potentially hot surfaces include the burners, grates, any backguard, or high shelf surface.
• Do not heat unopened food containers. Pressure could build up and the container could burst, causing an injury.
• Cook food thoroughly to help protect against foodborne illness. Minimum safe food temperature recommendations can be found at IsItDoneYet.gov and fsis.usda.gov. Use a food thermometer to take food temperatures and check several locations.
• Do not allow anyone to climb, stand or hang on the cooktop. They could damage the cooktop causing severe injury or death.
• Keep the ventilator hood and grease filters clean to maintain good venting and to avoid grease fires. Turn the ventilator OFF in case of a fire or when intentionally “flaming” liquor or other spirits on the rangetop. The blower if in operation, could spread the flames.

COOKTOP SAFETY INSTRUCTIONS

WARNING: NEVER Operate the Top Surface Cooking Section of this Appliance Unattended.

• Failure to follow this warning statement could result in fire, explosion, or burn hazard that could cause property damage, personal injury, or death.
• If a fire should occur, keep away from the appliance and immediately call your fire department. DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE WITH WATER.
• Never leave oil unattended while frying. If allowed to heat beyond its smoking point, oil may ignite resulting in fire that may spread to surrounding cabinets. Use a deep fat thermometer whenever possible to monitor oil temperature.
• To avoid oil spillover and fire, use the minimum amount of oil when using a shallow pan-frying and avoid cooking frozen foods with excessive amounts of ice.
• Use proper pan size and avoid pans that are unstable or easily tipped. Select cookware that is matched to the size of the burner. Burner flames should be adjusted so that they do not extend beyond the bottom of the pan. Excessive flame may be hazardous.
• Always use the LITE position when igniting the top burners and make sure the burners have ignited.
• When using glass/ceramic cookware, make sure it is suitable for cooktop service; others may break because of sudden change in temperature.
• To minimize the possibility of burns, ignition of flammable materials and spillage, the handle of a container should be turned toward the center of the cooktop without extending over nearby burners.
• Do not use a wok with a round metal support ring. The ring may trap heat and block air to the burner resulting in a carbon monoxide hazard.
• Do not attempt to lift the cooktop. Doing so may damage the gas tubing to the surface burners resulting in a gas leak and risk of fire.
• When disabling Lock Control (on some models), make sure the surface controls are set to the OFF position. This will prevent unintended gas flow from the burners.
• Do not use aluminum foil to cover the grates or line any part of the cooktop. Doing so may result in carbon monoxide poisoning, overheating of the cooktop surfaces, or a potential fire hazard.

PROPER DISPOSAL OF YOUR APPLIANCE
Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.

How to Remove Protective Shipping Film and Packaging Tape

Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance surface. Do not use any sharp items to remove the film. Remove all of the film before using the appliance for the first time. To assure no damage is done to the finish of the product, the safest way to remove the adhesive from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.

NOTE : The adhesive must be removed from all parts. It cannot be removed if it is baked on. Consider recycling options for your appliance packaging material.

Remote Enable Equipment

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The wireless communication equipment installed on this range has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to:

1. provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
   • Reorient or relocate the receiving antenna.
   • Increase the separation between the equipment and receiver.
   • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
   • Consult the dealer or an experienced radio/TV technician for help.
2. accept any interference received, including interference that may cause undesired operation of the device. Note that any changes or modifications to the wireless communication device installed on this oven that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

Radio Frequency Interference

This unit has been tested and found to comply with the limits for a class B digital device, pursuant to Part 18 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This unit generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this unit does cause harmful interference to radio or television reception, which can be determined by turning the unit off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antennae.

• Increase the distance between the unit and receiver.

• Connect the unit into an outlet or a circuit different from that to which the receiver is connected.
  CAUTION : Persons with a pacemaker or similar medical device should exercise caution when using or standing near an induction unit while it is in operation. The electromagnetic field may affect the working of the pacemaker or similar medical device. It is advisable to consult your doctor or the pacemaker manufacturer about your particular situation.

• Use this appliance only for its intended purpose as described in this Owner’s Manual.

• Be sure your appliance is properly installed and grounded by a qualified installer in accordance with the provided installation instructions.

• Do not attempt to repair or replace any part of your range unless it is specifically recommended in this manual. All other servicing should be transferred to a qualified technician.

USING THE COOKTOP

FEATURES
(Not all features are on all models. Appearance may vary.)

| Feature Index| Page
---|---|---
1| Dual-Flame Spill-proof Burners-High Output| 9,12
2| Multi-Ring Burners| 9,12
3| Control Knobs (One For Each Surface Burner)| 9,12
4| Burner “ON” Indicator Lights (One on each Control knob)| —
5| Burner Grates| 13,14
6| Griddle| 11,14
7| Timer (on some models)| 10,12

ELECTRONIC IGNITION & AUTOMATIC REIGNITION

The cooktop is equipped with electronic ignition which eliminates the need for a standing pilot light. The burners on this cooktop will automatically relight if the flame goes out. All surface burner igniters will spark and make clicking sounds when any burner is turned on. Do not touch any of the burners when igniters are clicking. Occasionally the burners may spark if excess wind or a draft blows the flame away from the burner’s flame sensor.
In case of a power outage , you can light the surface burners on your cooktop with a match. Hold a lighted match to the burner, then turn the knob to the LITE position. Use extreme caution when lighting burners this way.

SURFACE BURNERS

Lighting a Surface Burner
Push the control knob down and turn it counterclockwise to the LITE position.

WARNING: Burners should be operated only when covered by cookware. Burner flames not covered by cookware present a risk of fire or clothing ignition. Never let flames extend beyond the sides of the cookware. Failure to comply may result in serious injury. After the burner ignites, turn the knob to adjust the flame size. To turn a burner off, turn the knob clockwise, as far as it will go, to the OFF position.

• Do not operate a burner for an extended period of time without cookware on the grate. The finish on the grate may chip without cookware to absorb the heat.

Dual-flame Stacked Burners

Some surface burners on your cooktop have two sets of flames stacked one on top of the other; the dual-flame burners have a lower (simmer) flame and a upper (main) flame. When a burner is turned on, the lower flame will always light and stay on.

Simmering:
The stacked burner design provides a wide cooktop of heat settings with which to simmer. Depending on the type and quantity of food, and pan size, the flame can be adjusted to suit your specific need. The lowest setting uses only the lower flame and can maintain delicate foods at a safe 140°F.

Cooking:
Settings from LO to HI will use both upper and lower flames. Use LO to HI for all purpose cooking. Use HI with larger diameter cookware. HI is a very high heat setting and is intended to sear foods quickly and boil large quantities of water.

Multi-Ring Burner
For large cookware, activate all rings by setting the burner between Hi and Med.

For small cookware or low heating applications, only activate the inner rings by setting the burner between Lo and Sim.

CONTROLS

Timer
As a part of the power up sequence, the control lights up all the display elements. To start the timer, tap the Timer Start/Off pad once which prompts the use to start adding time.

• To add time, tap the + pad.
• To remove time, tap the – pad.
  A single tap on the +/- pads results in a 1 minute change in time. Pressing and holding the +/- pads will automatically add/remove more time. Time can be added or removed from a running timer as long as the control is not locked by tapping the +/- pads. After adding time, wait for 3 sec until the timer starts count down automatically or to start the timer immediately, tap the Timer Start/Off pad once.

To cancel a running timer and turn it off, tap the Timer Start/Off pad once at any time. Once the timer finishes count down, it expires. It then starts flashing the display and starts producing a notification tone of five beeps until the user either adds more time to the timer or taps the Timer Start/Off pad to cancel it and turn it off.

Gas Lockout Feature

This feature can only be used after all the knobs on the cooktop have been turned off. If a knob is on, attempting to activate this feature produces a chime and this feature is not activated. To lockout the flow of gas to the cooktop and to lock the control, press and hold the Lock Control pad for 3 seconds until a beep is heard. After the beep the pad must be released within 5 sec to activated this feature. Upon activation of this feature, the “LOCKED” icon on the display will start blinking and depending on the state will stay lit (locked) or turn off (unlocked).

It is possible to use the lockout feature while the timer is running. Once the control is locked, the timer can’t be turned on again until the control is unlocked. The control and the flow of gas can be unlocked at any time by repeating the procedure used to lock.

Turning on Bluetooth®
Press and hold the Lock Control and Timer Start/Off pads at the same time until a beep is heard. Release both pads after the beep to enter the pairing mode for Bluetooth®. The current state of the Bluetooth® is displayed, tap on the + pad to toggle the state. If no selection is made on this screen within 5 seconds, this screen times out and exits the pairing mode. Repeat pairing mode sequence to return to this screen.

Selecting Wi-Fi
Upon entry into pairing mode, the display shows the current state of the Bluetooth® signal.

• Tap the – pad to see the current state of the Wi-Fi signal.
• Tap the + pad to toggle the state of the Wi-Fi signal.

If no selection is made on this screen within 5 seconds, this screen times out and exits the pairing mode. Repeat pairing mode sequence to return to this screen.

COOKTOP SURFACE

Selecting A Flame Size
Watch the flame, not the knob, as you increase or reduce heat. The flame size on a gas burner should match the cookware you are using. FOR SAFE HANDLING OF COOKWARE, NEVER LET THE FLAME EXTEND UP THE SIDES OF THE COOKWARE. Any flame larger than the bottom of the cookware will not result in faster heating and could be hazardous.

For surface stability, 6” minimum diameter cookware is recommended. Use larger diameter cookware for heat setting. For surface stability, 6” minimum diameter cookware is recommended. Use larger diameter cookware for heat setting.

Stove Top Grills
Do not use an after-market stove top grill on your gas surface burners. A stove top grill will cause incomplete combustion resulting in carbon monoxide levels above allowable standards. This could be hazardous to your health.

Using Your Cast-Iron Griddle (on some models)

Your griddle provides an extra-large cooking surface for meats, pancakes and other foods usually prepared in a skillet. Before first use, rinse with hot water and dry thoroughly. Prepare the surface with cooking spray or vegetable oil.

Griddle Precautions:

• Do not place the griddle in a microwave oven.
• Do not clean your griddle in the dishwasher.
• If something has spilled under the griddle, it should be cleaned up as soon as possible to prevent “baked on” food soil.
• Do not allow grease to accumulate under the griddle as it can be a fire hazard. Clean under the griddle with hot, soapy water as soon as it is cool.

Positioning Your Griddle
The cast-iron griddle (on some models) can only be used over the left burners of the cooktop. To position the griddle, place the griddle on top of the left grate. Adjust the griddle until it is fully seated and sitting flat on the grate below. Do not turn on the left burners until you are certain the griddle has been positioned correctly.

Preheating Your Griddle
Preheat your griddle by setting both left burners to Hi for 5 minutes before placing food on the griddle. Once the griddle is preheated, turn the knob on each left burner to the griddle zone and use the cook setting outlined in the table below.

Preseasoned Cast-Iron Griddle

Cook settings may need to be reduced if the griddle is used for an extended time.

CARE AND CLEANING

Cooktop Surface
Do not use oven cleaners, abrasive cleansers, strong liquid cleansers, steel wool, plastic scouring pads, or cleaning powders on the cooktop surface. Clean with a mild soap and water or a 50/50 solution of vinegar and water. Rinse with clean water and dry with a soft cloth. When cleaning surfaces, make sure that they are at room temperature and not in direct sunlight. Spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up as soon as hot surfaces cool, then clean and rinse.

Cleaning Knobs
For easier cleaning, the control knobs may be removed by pulling them directly upwards once the knobs are in the OFF position. The knobs can be washed by hand with soap and water.

Stainless Steel Surfaces

Do not use a steel-wool pad; it will permanently scratch the surface. To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface. Spillage of marinades, fruit juices, tomato sauces and basting liquids containing acids may cause discoloration and should be wiped up as soon as hot surfaces cool, then clean and rinse. To inquire about purchasing stainless steel appliance cleaner, please call our toll-free number, 800.626.2002 or visit monogram.com.

Timer Surface (on some models)
Use a damp cloth to clean the glass.

Dual-flame Stacked Burners and Multi-Ring Burner
The burner consists of three parts: the burner base, burner head, and burner cap. The burner head and burner cap can be lifted off, making them easy to clean.

CAUTION DO NOT OPERATE THE BURNER WITHOUT ALL BURNER PARTS IN PLACE.
Surface burners should be cleaned routinely, especially after bad spillovers, which could clog the slots and holes in the burner heads. The electrode is located at the rear of each burner. Do not attempt to disassemble or clean around any  burner while another burner is on. An electric shock may result.

To remove the burner parts:

1. Turn all controls OFF before removing any burner parts.
2. When cool, you may lift off the burner grates, burner caps and burner heads for easier cleaning. Do not remove the burner bases.

Cleaning
Lift off burner parts only when cool. Wash in hot, soapy water. You may use a plastic scouring pad to remove burnedon food particles. To remove burned-on food, soak the burner heads in a solution of mild liquid detergent and hot water for 20–30 minutes. For more stubborn stains, use a plastic scouring pad or toothbrush.
NOTE : Do not use steel wool or scouring pads to clean the burner parts as these may clog the openings. Never wash burner heads in your dishwasher. Doing so may cause them to discolor. The ports in the burner heads must be kept clean at all times for an even, unhampered flame. Clogged or dirty burner ports or electrodes will not allow the burner to operate properly.

After Cleaning
Before replacing the burner parts, shake out excess water and then dry them thoroughly.

To replace the burner parts:
Make sure that the burner parts are replaced in the correct location.

1. Replace the burner head on top of the burner base,making sure that the hole in the burner head is properly aligned with the electrode in the burner base. A small gap between the base and head is normal.
2. Place the burner cap on top of the burner head. Make sure that the burner cap is properly seated on the burner head.

Spark Igniter and Electrodes

The electrode of the electronic ignition system is positioned at the rear of the burner base. When cleaning the cooktop, be careful not to snag the igniter with your cleaning cloth. Damage to the igniter could occur. Be careful not to push in a control knob while cleaning. It could cause the igniter to spark. Make sure that the white ceramic igniters on the cooktop are dry and clean. Clean the metal portion of the electrode with a soft cloth or emery board. Do not attempt to remove the electrode from the cooktop.

Burner Grates

Manual Cleaning
Grates should be washed in hot, soapy water and rinsed with clean water. To soften burned-on food, place grates in a solution containing ¼-cup of household ammonia for several hours. Afterward, scrub grates with a plastic scouring pad soaked in hot, soapy water. Rinse well and dry.

Oven Cleaning
Some models have grates that can be cleaned in a selfcleaning oven. If grates do NOT have rubber bumpers(pads) attached to the bottom of the grates, they may becleaned in the oven using the self-clean cycle. See your oven’s Owner’s Manual for specific instructions. If selfcleaning instructions are not mentioned in Owner’s Manual, the grates should not be cleaned in a self- cleaning oven.

Griddle

Cast-Iron : Clean your cast-iron griddle with a stiff brush and hot water. Using soap is not recommended, and harsh detergents should never be used as they will remove the seasoning. Rinse with hot water and dry thoroughly. After a rinsing, preseason the griddle by applying a light coat of cooking oil to the griddle surface. Wipe off excess oil with a paper towel. Store in a cool, dry place.

Griddle Precautions:

• If something has spilled under the griddle, it should be cleaned up as soon as possible to prevent the spill from getting baked onto the cooktop.
• Do not allow grease to accumulate under the griddle as it can be a fire hazard. Clean under the griddle with hot, soapy water as soon as it is cool.
• Do not wash your griddle in the dishwasher.
• Do not clean the griddle in the self-cleaning oven.

TROUBLESHOOTING TIPS

Save time and money! Review the charts on the following pages first and you may not need to call for service.

flames visually. Normal burner flames should look like (A) or (B).

Long, bright yellow flames are not normal. Normal flames may show signs of an orange tint when well heated or signs of flickering orange due to particles in the gas or air.

Control knobs will not turn| Knob isn’t pushed down.| To turn from the OFF position, push the knob down and then turn.
Burners do not light| Plug on cooktop is not completely inserted in the electrical outlet.| Make sure electrical plug is plugged into a live, properly grounded outlet.
Gas supply not connected or turned on.| See the Installation Instructions that came with your cooktop.
A fuse in your home may be blown or the circuit breaker tripped.| Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly.| See the Cleaning the Cooktop section.
The electrodes under the burners are soiled.| See the Cleaning the Cooktop section.
Cooktop is locked.| Unlock the cooktop. See the Using the Cooktop section.
The igniter hole (on some models) is plugged.| See the Cleaning the Cooktop section.
Ticking sound of igniter

persists after burner lights

| Control knob is still in the LITE position.| Turn the knob out of the LITE position to the desired setting.
Turn the burner off and relight. If ticking is still present, call for service.
Auto-reignition feature is attempting to re-ignite flame.| While in its lowest setting, the flame can be shifted away from the burner’s flame sensor by drafts around the cooktop. Turn down or redirect any fans or ventilation equipment operating around the cooktop until sparking ceases.
Top burners do not burn evenly| Improper burner assembly.| Make sure the burner caps are seated correctly. See the Care and Cleaning of the range section.
Burner slots on the side of the burner may be clogged.| Remove the burners for cleaning. See the Care and Cleaning of the range section.
Unresponsive keypad| Keypad is dirty| Clean the keypad.
A fuse in your home may be blown or the circuit breaker tripped.| Replace the fuse or reset the circuit breaker.
Timer control panel glass is wet around its edges.| Dry the edges as best as possible and wait several minutes for the timer buttons to become responsive again.

MONOGRAM LIMITED WARRANTY

Monogram.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at monogram.com/contact. In Canada, visit monogram.ca.

Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a Monogram Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance. If you do not want your appliance data to be sent to Monogram, please advise your technician NOT to submit the data to Monogram at the time of service.

we will provide, free of charge, parts and service labor in your home to repair or replace any part of the appliance that fails because of a manufacturing defect.

What Monogram will not cover:

• Service trips to your home to teach you how to use the product.
• Discoloration of the griddle plate.
• Chipping of porcelain enamel grates.
• Replacement of house fuses or resetting of circuit breakers.
• Incidental or consequential damage caused by possible defects with this appliance.
• Damage after delivery.
• Damage to the product caused by accident, fire, floods or acts of God.
• Product damage or failure of the product if it is abused, misused, used for other than the intended purpose, or used commercially.
• Improper installation, delivery or maintenance. If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, gas, exhausting and other connecting facilities as described in the Installation Instructions provided with the product.
• Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by an Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Service location. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor : GE Appliances, a Haier company
Louisville KY,40225
Warrantor in Canada: MC Commercal Inc., Burlington, ON L7R 5B6.

49-2001105 Rev. 0
05-22 GEA
Printed in the United States.

References

• Monogram Appliances
• Monogram WiFi Connected Kitchen | Monogram Smart Kitchens
• 800-626-2000 - Email, Chat or Call" class="nturl" > Contact Monogram - 1-800-626-2000 - Email, Chat or Call
• Official Monogram Appliance Parts & Accessories
• monogram.com/register

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