UGREEN 80893 Bluetooth 5.0 Transmitter Receiver 2 in 1 Wireless Aux BT Adapter User Guide

June 14, 2024
UGREEN

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UGREEN 80893 Bluetooth 5.0 Transmitter Receiver 2 in 1 Wireless Aux BT

Adapter

UGREEN-80893-Bluetooth-5-0-Transmitter-Receiver-2-in-1-Wireless-Aux-BT-
Adapter-product

Product Information

The product is a receiver that allows you to connect your audio device or phone to external speakers. It enables wireless pairing between your device and the receiver, allowing you to enjoy audio playback or make phone calls through the connected speakers.

Product Usage Instructions

  1. If you are experiencing no sound after successfully pairing the receiver, follow these steps:
    • If the issue is related to the audio function, first check the volume settings on your device and ensure it is set to an audible level. Additionally, make sure that the volume on your speaker is adjusted appropriately.
    • If the speaker itself is not producing any sound, disconnect the receiver and test the speaker’s functionality without using the receiver.
  2. If you are unable to hear sound during a phone call, ensure that the distance between your device and the receiver is less than 19 inches. If the distance exceeds this limit, it may affect the audio quality and result in no sound being heard.

Follow these troubleshooting steps to identify and resolve any sound-related issues you may encounter with the product.

Troubleshooting Guide

What can I do if I am unable to get this Bluetooth receiver paired with my Bluetooth device?

Ensure that the Bluetooth receiver is connected to a power source and the 3.5mmend is plugged properly first. Then this unit will automatically turn on and enter pairing mode. Open the Bluetooth setting on your phone, and search UGREEN-80893, and click, then you will hear the voice prompt connected. Clear the paired record on your phone A if you intend to pair it with phone B. If you still cannot pair it successfully, pair this Bluetooth receiver with another device.

How can I troubleshoot it if I can pair it successfully but there is no sound?

If you mean there is no sound for the audio function, please increase the volume and check if your speaker itself can work properly when not using this receiver. If you mean you’re unable to hear the sound when making a phone call, please ensure that the distance is less than 19inch.

What can I do if the sound keeps cutting in and out?

Re-plug the receiver and power to ensure all parts are connected properly. Ensure the receiver near to the phone or computers (33ft at max with no obstacles). The distance should be less than 19inch if you’re making a phone call. Please keep away from 2.4GHz high-frequency transmitting equipment such as the microwave oven, server room, power station to prevent interruption of signal receiving. Test this receiver with another Bluetooth audio source device.

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