PROZIS Grill-In XL Contact Grill User Manual

June 6, 2024
PROZIS

PROZIS - logo

Grill-In XL
User Manual

Warranty statement
V.2 04/2021

PROZIS Grill In XL Contact Grill

Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documentation in order to ensure its suitability for use, at any time and without prior notice.
The most recent version of this product’s user manual can be found at www.prozis.com/user-manuals

Legal compliance statement

By means of this document, PROZIS declares that the Prozis Bonbori LED Lantern is fully compliant with all the standards specified in the applicable legislation as well as other relevant clauses.
Prozis will always be available for any additional clarification through our customer support communication channels, available at www.prozis.com/support.
To avoid any impact on the environment or on human health due to dangerous substances present in electrical and electronic devices, the end-users of such devices are expected to understand the meaning of the symbol consisting of a crossed-out waste container. Do not dispose of waste electrical and electronic equipment along with the unsorted household waste. Dispose of it separately and properly instead.
The packaging that protects the device against transport damage is made from non-polluting materials that can be disposed of via local recycle bins.
The parts of the device that come into contact with food are suitable for food products.

Safety warnings

DANGER! This symbol highlights dangerous situations which could lead to light injuries, damage, malfunction, and/or destruction of the device.

To prevent harm or damage from happening to users or others, make sure to comply with the following requirements.

  • This appliance can be used by children and people with restricted physical, sensory, or intellectual abilities or people without adequate experience and/or understanding, if they are supervised or instructed on how to use this appliance safely and if they are aware of the resulting risks.

  • Children must not play with the appliance.

  • This appliance must not be used for commercial purposes. This appliance is equally intended to be used at home and in similar locations, such as for example:
    ∙ In kitchens for employees in shops, offices, and other commercial establishments
    ∙ On agricultural estates
    ∙ By customers in hotels, motels, and other residential facilities
    ∙ In bed-and-breakfast establishments

  • The appliance is not designed for operation outdoors.

  • This appliance is not intended to be operated using an external timer clock or a separate remote control system.

  • Do not use charcoal or similar fuels in this appliance.

  • Never use a wet or damp cloth to clean the heating spirals.

DANGER! HOT SURFACES

  • In order to avoid injury due to burns, the metal surfaces of the appliance must not be touched during operation. Only use the handles and control elements provided.
  • The appliance remains very hot for some time after having been switched off, and must not be touched during this time.
  • Only transport the appliance when it has cooled down, and when doing so, only pick it up by the provided handles.

DANGER! RISK OF ELECTRIC SHOCK DUE TO MOISTURE

  • The appliance, the power cable, and the mains plug must not be immersed in water or any other liquid.
  • Protect the appliance from moisture, water drops, and water spray.
  • If liquid gets into the appliance, disconnect the mains plug immediately. Has the appliance been checked before reusing it?
  • Never touch the appliance with wet hands.
  • If the appliance falls into water, disconnect the mains plug immediately. Only then is it safe to retrieve the appliance?

DANGER! RISK OF ELECTRIC SHOCK

  • Only plug the mains plug into the wall socket after the appliance has been completely assembled.

  • Only connect the mains plug to a properly installed and easily accessible wall socket whose voltage corresponds to the specifications on the rating plate. The wall socket must remain easily accessible after the appliance is plugged in.

  • Ensure that the power cable cannot be damaged by sharp edges or hot points. Do not wrap the power cable around the appliance.

  • The appliance is not fully disconnected from the power supply, even after it is switched off. In order to fully disconnect it, pull out the mains plug.

  • When using the appliance, ensure that the power cable cannot be trapped or crushed.

  • When removing the mains plug, always pull the plug and never the cable.

  • Disconnect the mains plug from the wall socket in the following situations:
    • If there is a fault
    • When the appliance is not in use
    • Before you clean the appliance
    • During thunderstorms

  • To avoid any risk, do not make modifications to the appliance.

  • Do not use the appliance if there is visible damage to the appliance or the power cable.

  • If the mains cable is damaged, you must have it replaced by Prozis, by a service center authorized by Prozis, or by similarly qualified persons in order to avoid a hazard.

DANGER! RISK OF FIRE

  • The appliance must not be operated close to flammable liquids or materials or in a potentially explosive environment.
  • Keep at a distance of at least 30 cm from the walls. In order to prevent overheating of the appliance or potential fire, the appliance must not be covered. The grill plates must under no circumstances be covered with aluminum foil, aluminum containers, or heat-resistant materials.
  • The power cable must not touch the metal surfaces during operation.

DANGER! RISK OF MATERIAL DAMAGE

  • Ensure that the appliance is switched off before you plug it into a wall socket.
  • Only use the original accessories.
  • Never use metal kitchen utensils to lift grilled food from the grill plate. Instead, use a wooden spatula, for example.
  • The appliance and its accessories are not suitable for the dishwasher.
  • Do not use any astringent or abrasive cleaning agents.

User Manual
PACKAGE CONTENTS

  • 1 × Grill-In XL Contact Grill
  • 1 × Oil Recipient
  • 1 × User Manual

PRODUCT DESCRIPTION: SEE PAGE 2

  1. Handgrip
  2. Grill plates
  3. Control panel
  4. Oil recipient

CLEANING AND MAINTENANCE

  • Unplug the mains from the socket before cleaning the grill.
  • The appliance, the power cable, and the mains plug must not be immersed in water or any other liquids.
  • Clean the appliance after each use and remove all food residues.
  • For cleaning purposes, remove the grill plates from the appliance after it has cooled down.
  • Remove the grill plates to avoid damaging their surface while cleaning.
  • The oil recipient can be cleaned in the dishwasher. Alternatively, it can be cleaned manually with a small amount of detergent. After washing it manually, rinse thoroughly and wipe with a paper towel.
  • Do not clean any parts of the grill with metal wash pads or brushes. Use only nylon or otherwise non-metal cleaning pads.
  • Clean the outer surfaces using a soft, damp cloth and mildly soapy water.
  • Clean all parts and allow them to dry properly before putting the contact grill away.

STORAGE
• Store the contact grill in a dry place.

INSTRUCTIONS

Before use
First-time use of the grill will cause a small amount of carbonization. This is a perfectly normal phenomenon.
Place the appliance on a clean, flat surface. It can be positioned in three different ways.
Closed position
With the upper housing placed on the base, this position should be used when the grill is switched off. It is also the position used when starting up the grill, and to preheat it.

Open position
Lift the upper housing to an angle of 100 degrees. To adjust the grill to this position, lift the handgrip until you can feel the upper housing locking into this position. Release your hands and keep the upper housing in this position until you close it.

XL mode – flat position
The upper and lower grill plates are both in a horizontal position, arranged to form an extra-large cooking area.
To adjust the grill to this position, put one hand on the handgrip and gently push it back while simultaneously pressing the spring button with your other hand. Push the handgrip back until the upper grill plate is totally level. If the grill is in an open position and you wish to close it, gently pull the handle toward yourself until the upper housing is level.

Remove the oil recipient
Make sure the oil recipient is fully inserted at the rear of the grill base before use. Oil can flow from the grill plate into the recipient via the oil drains.
When the grill is completely cooled down, the oil recipient can be removed and cleaned manually or in the dishwasher.

Specific operation steps

  1. Plugin the power supply and touch the button. The grill will go into standby mode and the message “- – – -“ is shown on the LCD display.
  2. In order to select the desired function, the grill must be in a closed position.
  3. Rotate the function knob to select the desired function and press to preheat. If the food you want to prepare is frozen, place it on the grill, close the grill, select the button, and press to defrost.
  4. While preheating, you can still change between the programs for pork, steak, or fish via the function knob. Select the desired doneness (rare, medium, or well-done) using the doneness selector. The Preheat indicator will blink while preheating and light up permanently as soon as preheating is completed.
  5. Open the grill when it is fully preheated and put the food on the grill plate. Then close the upper housing and start cooking. The Cooking Indicator Light will switch on.
  6. When the food has reached the desired doneness, open the upper housing and remove the food.
  7. When the food is cooked, switch off the appliance using the button. If you continue cooking other foods, repeat steps 2 until 6.

Please note:

  • If the grill is switched on for a long time, a built-in safety system will automatically shut it down.
  • The grill can automatically identify a food’s thickness and adjust cooking time and temperature accordingly. During cooking, the display light will show the food’s doneness changing from rare to medium to well-done.
  • While there is food being cooked on the grill, it is best not to open it.
  • When preparing cylinder-shaped foods higher than 50 mm, close the upper housing carefully so that the food remains in place and is not pushed off the grill.
  • When the lid is open, the grill can only be operated using the DIY function.
  • During preheating, leave the grill unopened. Opening the appliance will have it turn to DIY function after 10 seconds.

Automatic program function

PROGRAM SYMBOL| PROGRAM NAME| INGREDIENT TEST| DONENESS| THICKNESS REQUIREMENT
---|---|---|---|---
| Pork| Lean Pork Loin| Rare Medium Well-Done| 10-60 mm
| Beef Steak| Steak| Rare Medium Well-Done| 10-60 mm
| Fish| Salmon| Rare Medium Well-Done| 10-60 mm
| Shrimp| Shrimp| Well-Done| 10-20 mm
| Sandwich| Ham, cucumber, tomato, and cheese sandwich| Well-Done| 10-60 mm
| Sausage| Sausage| Well-Done| 20, 30,40,50 mm
| Chicken| Drumstick| Well-Done| 20, 30,40,50 mm
| Bacon| Bacon| Well-Done| 10 mm

TROUBLESHOOTING

Some issues that may arise can be solved by the user. If the problem persists after having tried the following solutions, please contact Prozis customer service.

PROBLEM CAUSE SOLUTION
The appliance does not work. No power Make sure the appliance is connected

to a power supply.
Error E1| Open circuit of lower grill plate sensor| Turn the appliance off im- mediately and contact Prozis customer service.
Error E2| Short circuit of lower grill plate sensor| Turn the appliance off im- mediately and contact Prozis customer service.
Error E3| Open circuit of upper grill plate sensor| Turn the appliance off im- mediately and contact Prozis customer service.
Error E4| Short circuit of upper grill plate sensor| Turn the appliance off im- mediately and contact Prozis customer service.

Warranty statement
All electrical and electronic products commercialized by Prozis via www.prozis.com are covered by the warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis’ warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and production defects for a 2-year period, counting from the date of initial purchase by a consumer and respective delivery, or for longer if legally established by the applicable national law. In the event that repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consumable components, such as batteries, are not covered by this warranty unless the malfunction is caused by faulty design, materials, or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions or recommendations. Contact and technical assistance information are also provided at the end of this warranty. Any claims made regarding this warranty will only be valid if proof of purchase is presented by the original customer. This proof of purchase may be the original invoice or receipt, as long as it includes information regarding the date of purchase and the product’s model name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does not apply to any repairs, or damage caused directly by such repairs, that have impacted or caused the damage that is the subject of the respective warranty claim.

EXCLUSIONS
The following situations are not covered by this warranty:

  1. Any wear and tear of parts and components resulting from normal product use.
  2. Cracks, dents, scratches, and other types of surface damage only affect the product’s appearance.
  3. Any malfunction caused by inappropriate use of the product that does not comply with the user’s manual instructions.
  4. Use and storage of the product not complying with user manual instructions.
  5. Opening of the product by a third party who is not authorized to proceed to its repair.
  6. Altering or changing parts or components, whether internal or external.
  7. Damage caused by battery leakage resulting from the breaking of any of its components, or from product misuse.
  8. Malfunction or damage due to reasons that cannot be ascribed to the production or design of the product.
  9. Use of the product in the context of a business, occupation, or commerce.
  10. Malfunction due to use that does not comply with the technical or security norms in force, or with user manual instructions.
    The services provided by Prozis in order to repair or fix any fault or malfunction resulting from the verification of any of the aforementioned excluded situations will be subject to payment of labor, transport, and component costs.
    The customer shall bear all risks of loss and damage to the product during transportation to Prozis. This warranty will be void if the returned product arrives with labels or stickers that have been removed, damaged, tampered with, or modified in any way.

LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis customer service via the communication channels provided on the Prozis website, and follow the provided instructions and recommendations.
Send back the product inside its original packaging, including all accessories and documentation, to the following address:
PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
Braga – Portugal
CONTACTS
Prozis is always available for additional clarification through their customer service communication channel at www.prozis.com/support.

PROZIS - logo

Zona Franca Industrial
Plat 28 – Pavilhão K – Mod 6
9200-047 Caniçal, Madeira

References

Read User Manual Online (PDF format)

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