VEVOR 1500 W Commercial Ice Cream Machine 4.7 to 5.3 Gal Instruction Manual
- June 6, 2024
- VEVOR
Table of Contents
ICE CREAM MACHINE
MANUAL
Structure
Conditions
Our ice cream machine can work under the below conditions:
Ambient temperature: 5~40°C mixture temperature: 2~35°C Power: 110V/60Hz
***** The above conditions can directly affect the machine’s performance and
capacity.
Installation & Cautions:
Please strictly follow the instruction on the yellow sticker.
- Do not directly connect the machine to the electricity generator.
- Do not directly connect the machine to the battery.
- Put the machine still for 24 hours after transportation before using it.
- Power wire should not exceed 10m.
- The hopper must have a mixture when used.
- The ice cream mixture should be in accordance with the appropriate formula.
- Always use the machine in stable voltage.
- In the case of wire breaking, please hire a technician to fix or replace it.
- DO NOT put any explosive substance in the machines.
- this machine is similar to a home electrical appliance and can be used in the kitchen of shops, offices, farms, motels, hotels, or restaurants catering events to provide instant soft serve ice cream.
3.1 Placement
a. Place the machine on even plain ground.
b. Make sure the machine is in good ventilation, and avoid heat sources
or sunlight. Air outlets of the machine should be at least 1m away from walls
or any other barriers, other sides should be at least 0.3m away from any
barrier.
c. Avoid dust.
3.2 Wiring
a. Make sure the socket is connected to the ground
b. Make sure the power supply has a circuit-breaker or any other device
for protection against electric shock.
c. The section area of power code copper core(a) MUST BE 18l machine, 25l
machine: a≥2.5mm²—–36l machine: a≥4mm²
d. Under-size power code can result in low voltage and overload, which
affect machine performance or cause damage.
3.3 Installation
a. Please check the package and inform the forwarder or our company if
any damage, our company will not take any responsibility if the bill is
signed.
b. Open the carton box, you will find a parts box in the hopper. In the
parts box, you will find handles and consumable parts, keep the spare parts
for future replacement.
c. Please check the nameplate on the right panel, and confirm this is the
correct model(voltage, frequency, and power) you order.
d. Install the discharger properly, tighten it to the machine with 2
bolts, screw the 2 bolts in diagonal at the same time, make sure no gap
between the discharger and the machine, otherwise, water or mixture can leak
from it during washing or making ice cream.
e. Install the handles to the valve stems, in the meantime, slowly push
the steel pin through the discharger and the handles. (Refer to the below
photo for the correct direction of the handles)
f. Install the drain holder to the 2 nuts on the machine, to catch the
dripping. DO NOT put heavy object like buckets or basins on them, as it is not
designed for holding heavy objects.
How to Make Ice Cream
4.1 Wash
Connect it to a 16A socket, and switch on the power with the stick on the left
down part of the control panel. Pour water from the hoppers to fulfill the
cylinders, press “WASH”, allow it to run for 2 minutes, then press the handle
to directly drain the water in the “WASH” mode. repeat this 2-3 times, until
the water that comes out is all clean.
4.2 Make mixture
Currently, in the market, there is a ready-made mixture of ice cream or powder
that needs to mix with water. Please follow the instructions and formula on
the powder package(generally speaking: 1kg powder to 2.5-3kg water), stir them
even, let them completely dissolve and mix together, avoid lumps forming, and
leave it still for 30 minutes. These are very important factors for the
texture and amount of the ice cream later produced.
4.3 Make ice cream
a. Make sure water is completely drained, then pour the mixture into the
hopper.
b. Press “Wash” (beater will start to rotate, to beat it even), after 2
minutes, press “STOP”, then press “Freeze” to start freezing (Notice: Make
sure the mixture level in the cylinder should be lower than the inlet of
discharger or else can result in loud noise or damage. when you hear scratch
sounds between the beater and the cylinder, that means the mixture inside
is not enough.)
c. In “Freeze” mode, the screen will show the progress of ice cream
making, generally speaking, when it reaches 80%, the ice cream is ready for
dispensing. When it reaches 100%, the machine will stop automatically and back
to “Standby” mode.
How to Operate
For different stickers on the display, “SOFT & HARD” sometimes are shown as “+
& -”.
a. Standby Mode
The machine is in this mode after switching on when no button is pressed.
b. Wash Mode
Press“WASH”, “WASH” sign will be on, so do the motor, the beaters start to
rotate, but the compressor is off.
The machine is now in Wash Mode. To stop and shift back to Standby Mode, press
“STOP”.
c. Freeze Mode
Press “FREEZE”, the “FREEZE” sign is on, the motor start to work immediately,
after 5 seconds, the compressor will be on,(or else it will start after the
return valve shuts.)As the freezing proceeds, ice cream hardness will reach a
certain set value, the screen will show 100%, then the compressor will stop,
after 15 seconds, the motor stops too, now a complete ice cream making
procedure is over. After a certain set length of time (interval time can be
adjusted from 5-to 30 minutes, please refer to the table on the latter page),
the system will automatically repeat the above-mentioned procedure, Or if the
dispensing sensor is triggered, the “FREEZE” Mode will also start all over
again. Press “STOP” to turn back to “Standby” mode.
Cylinder chilling is controlled by timing. Users can set a time interval
(30-120 minutes) between the chilling processes. The chilling process runs for
10 minutes at most each time, it will also stop if the ice cream hardness
inside has reached a set value, and will then starts the countdown for the
next cycle.
Maintenance
6.1. Wash Cylinder
Please wash the cylinder once a day to improve the service life of the machine
and also to ensure food safety for customers.
a. Press “WASH”, to beat out all the mixture from the cylinder, then
press “STOP” (you can also unload the discharger and take out the beater, so
to remove the ice cream that sticks on the beater.)
b. (if you take out the beater and discharger, make sure you install them
back properly before pouring water in it) Dissolve the proper amount of
disinfectant in warm water, and pour it inside the hopper.
c. Press “WASH” to beat for 5 minutes, then drain it.
d. Pour in clear water, to wash 3-5 times, then stop the machine.
e. Turn off the machine, and disassemble all other components (take out
valves and O rings from the discharger, and the big silicone O ring from the
discharger)
*** Please disassemble and wash the components according to the following
steps if the machine has stopped serving for a long time.
a. Unscrew all 2 bolts from the discharger, unload the discharger, then
disassemble all components from the discharger
b. Take off the pin, handles, valve stems, and silicone O-ring
c. Take the beater, disassemble the silicone seal from the beater end
d. Wash the components thoroughly and replace the broken ones. e.
Assemble back all the components. (apply some lubricant to the valve stem for
easier assembling the O
rings and the valve stem back to the discharger )
6.2 Wash the screen**
Please use a wet cloth to wipe the screen only, avoid pouring water directly
on the control board or the inside, or else can result in malfunction.
Error & Solution
When errors occur, the system will shut down all outputs and display an error code, meanwhile, the alarm will keep beeping. Please refer to the below table for code information.
code| problem| cause| solution|
remark
---|---|---|---|---
01| Voltage too low|
voltage too low
| install a voltage stabilizer.|
02| Voltage too high| voltage too high| install a voltage stabilizer.|
03| Speed sensor abnormal|
- Sensor not well installed
- Magnet misplaced
- Sensor broken
|
- Install the sensor well
- Adjust the position of the magnet.
- Replace with a new sensor.
|
05| Weak refrigeration| refrigeration system error| Check the system| Some
models don’t have a temperature checking function
06| Cylinder frozen|
- The mixture contains too much water.
- No mixture inside.
|
- Please make the mixture according to the right proportion.
- DO NOT turn to freeze mode when no mixture inside.
| Some model is without a temperature checking function.
07| Cylinder temperature too high.|
- The ice cream mixture is too hot.
- The ambient temperature is too high.
|
- Chill down the mixture before pouring it in.
- Chill down the ambient temperature.
|
10| Running overtime|
- Hardness set too high.
- The overtime value is set too short.
- System malfunction.
|
- Adjust to the appropriate gear.
- Adjust the overtime scope.
- Check cooling system
|
11| High-pressure protection| Compressor pressure too high| Check
refrigeration system|
Screen problem| No display while machine turned on.|
- 0ut of power, a socket not well plugged.
- Stabilizer not well connected, or display not well connected to the motherboard.
- Fuse broken
- PCB broken
|
- Check if the power supply is normal.
- Reconnect wires.
- Solve the abnormality and replace it with the same specification of fuse
| Must be performed by a technician.
4. Check PCB
Display not clearly|
- Display and motherboard
not well connected.
Motherboard malfunction
|
- Reconnect display to the motherboard well.
- Check motherboard.
Parameters
CODE
| INDICATION|
REMARK
---|---|---
P00| the time interval of auto freeze restarting| Interval can be set between
5-and 30 minutes.
P01| Precool temperature| Range from 0-10 ℃， if no precooling function, this
code will not show
P02| Fresh function in-cylinder interval| Range from 30 to 120 minutes, If no
precooling function, this code will not show.
P03| reset cone record| Long press “+” or “-” to reset the cone record
THE BELOW ARE MERELY FOR THE MANUFACTURER’S SETTING
F00| set over time value| The range is between 30-60 minutes
F01| The factor of hardness correction|
Range from 1-16, the higher the harder. Factory default is 1. An appropriate setting can result in belt slipping or no auto stop.
F02| Value of low voltage protection| Range：110V—120V
F04| Rotation speed detection|
1 screen will show the speed if detected, if not, it shows “—”, to delete the
existing value, long press “+”or “-” for 5 seconds until it shows “—”
If motor or any other speed-relevant components are replaced, please run a
speed detection: enter F04 menu, delete the existing value, then run wash mode
for 10 seconds, and the detection will be automatically completed.
Notice:Please run the rotation speed detection in WASH mode,DO NOT run it with
ice cream mixture or water inside the cylinder.
8.1 How to set parameters
The parameter can be divided into factory parameters (marked “F”) and user
parameters (marked “P”).
a. For the user parameter, long-press the “+” or “-” to enter the setting
window. In the setting window, press “SET” to shift between different groups
of user parameters, and press “+” & “-” to change the value.
b. For factory parameters, long-press both the “SET”& “STOP” at the same
time to enter. When getting into the setting window, press “SET” to shift
between different groups of parameters. The first several groups are still
user parameters, after the last user parameter, you will see the factory
parameter. The setting is the same as the user parameters.
Hardness setting
In “Standby”, “Wash” or “Freeze” mode, You can change the hardness set value.
Simply long-press the “+”or “-” until the hardness value blinks, then release
the button, and click “+” or “-” to adjust the value.
Repair
- Please disconnect power before installing or wiring, always follow the circuit diagram and make sure the power supply is in accordance with that on the nameplate.
- Please hire a professional electrical technician for wiring.
- Make sure all terminals are firmly connected to connectors.
- Keep hands, fluid, or any foreign objects off the PCB, and at least 6mm away from the panels, or else may result in short-circuit and fire.
- In the case of a fuse blew, please check and remove the faults first, then replace it with one of the same specifications
- In the case of replacing the speed sensor, please make sure the parameter which is DC12V NPN, Hall Proximity Switch sensor.
- After replacing a motor or any speed-relevant components, please run a rotation speed detection.
The above-mentioned are common malfunctions. If a more complex problem occurs,
please hire a professional technician.
FAQS
Q: What are the conditions under which the ice cream machine can work?
A:The ice cream machine can work under the following conditions: – Ambient temperature: 5~40°C – Mixture temperature: 2~35°C – Power: 110V/60Hz
Q: What cautions should be taken during installation?
A: During installation, please follow these cautions: – Do not directly connect the machine to the electricity generator or battery. – Put the machine still for 24 hours after transportation before using it. – Power wire should not exceed 10m. – The hopper must have a mixture when used. – Always use the machine in stable voltage. – DO NOT put any explosive substance in the machines.
Q: How should the ice cream machine be placed?
A: The ice cream machine should be placed on an even plain ground, in good ventilation, and away from heat sources or sunlight. The air outlets of the machine should be at least 1m away from walls or any other barriers, and other sides should be at least 0.3m away from any barrier. It should also be kept away from dust.
Q: How should the ice cream machine be wired?
A: When wiring the ice cream machine, make sure the socket is connected to the ground and that the power supply has a circuit-breaker or any other device for protection against electric shock. The section area of the power cord copper core must meet the specifications mentioned in the manual to avoid low voltage and overload.
Q: How should the ice cream machine be installed?
A: To install the ice cream machine, follow these steps: a. Check for any damage in the package and inform the forwarder or the company. b. Open the carton box and locate the parts box in the hopper. Keep the spare parts for future replacement. c. Check the nameplate on the right panel to confirm that it is the correct model (voltage, frequency, and power) you ordered. d. Properly install the discharger to the machine with 2 bolts, making sure there is no gap between the discharger and the machine. e. Install the handles to the valve stems by pushing the steel pin through the discharger and handles. f. Install the drain holder to catch dripping, but do not put heavy objects on it.
Q: How should the cylinder and screen be maintained?
A: To maintain the ice cream machine, follow these steps: – Wash the cylinder once a day by beating out the mixture, dissolving disinfectant in warm water, and washing thoroughly. – Use a wet cloth to wipe the screen, avoiding pouring water directly on the control board or inside.
Q: What are some common errors and their solutions?
A: Here are some common errors and their solutions: – Voltage too low or too high: Install a voltage stabilizer. – Speed sensor abnormal: Check and adjust the sensor and magnet, or replace with a new sensor. – Weak refrigeration: Check the refrigeration system. – Cylinder frozen: Ensure the mixture has the right proportion of water and there is enough mixture inside. – Cylinder temperature too high: Chill down the mixture or ambient temperature. – Running overtime: Adjust the hardness set and overtime scope, or check for system malfunction. – High-pressure protection: Check the compressor pressure and refrigeration system. – Screen problem: Check power supply, connections, fuse, and PCB.
Q: What parameters can be adjusted on the ice cream machine?
A: The ice cream machine allows adjustment of parameters such as the time interval of auto freeze restarting, precool temperature and fresh function in- cylinder interval.
Q: Is the machine easy to operate?
A: Yes, the VEVOR Commercial Ice Cream Maker is user-friendly and often features a digital control panel for setting time, temperature, and churn speed.
Q: What capacity does the VEVOR Commercial Ice Cream Maker have?
A: The VEVOR Commercial Ice Cream Maker typically comes in various capacities, ranging from 5 to 20 liters, allowing you to choose the size that suits your needs.
Q: What type of freezing mechanism does it use?
A: The VEVOR Commercial Ice Cream Maker typically employs a built-in compressor to freeze the mixture while it churns, eliminating the need for pre-freezing bowls.
Q: Can the VEVOR Ice Cream Maker be used for commercial purposes?
A: Yes, as the name suggests, this ice cream maker is designed for commercial use in restaurants, cafes, ice cream parlors, and other food service establishments.
Q: How long does it take to make ice cream with this machine?
A: The ice cream-making time varies depending on the recipe and the machine’s capacity. Generally, it takes around 20 to 40 minutes to churn a batch.
Q: What is the warranty period for the VEVOR Commercial Ice Cream Maker?
A: The warranty period may vary by model, but it typically ranges from one to three years, covering manufacturing defects and issues during normal use.
Q: Is the noise level of the ice cream maker tolerable for a commercial setting?
A: Yes, VEVOR ice cream makers are designed to operate with minimal noise to ensure a comfortable environment for customers and staff.
Q: Does the machine come with any recipes or presets?
A: While some models may include basic recipes, most VEVOR Commercial Ice Cream Makers allow you to use your own recipes and adjust settings as needed.
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