GRANDSTREAM GRP2624 Carrier Grade HD IP Phone Installation Guide
- June 6, 2024
- GRANDSTREAM
Table of Contents
GRP2624 Carrier Grade HD IP Phone
Installation Guide
The GRP2624 is not pre-configured to support or carry emergency calls to any type of hospital, law enforcement agency, medical care unit (“Emergency Service(s)”), or any other kind of Emergency Service. You must make additional arrangements to access Emergency Services. It is Your responsibility to purchase a SIP-compliant Internet telephone service, properly configure the GRP2624 to use that service, and periodically test Your configuration to confirm that it works as You expect. If You don’t do so, it is Your responsibility to purchase tra- ditional wireless or landline telephone services to access Emergency Services.
GRANDSTREAM DOES NOT PROVIDE CONNECTIONS TO EMERGENCY SERVICES VIA THE GRP2624. NEITHER GRANDSTREAM NOR ITS OFFICERS, EMPLOYEES, OR AFFILIATES MAY BE HELD LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS, AND YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS OR CAUSES OF ACTION ARISING FROM OR RELATING TO YOUR INABILITY TO USE THE GRP2624 TO CONTACT EMERGENCY SERVICES, AND YOUR FAILURE TO MAKE ADDITIONAL ARRANGEMENTS TO ACCESS EMERGENCY SERVICES IN ACCORDANCE WITH THE IMMEDIATELY PRECEDING PARAGRAPH.
**PRECAUTIONS:
**
WARNING: Please DO NOT power cycle the GRP2624 during system boot up or
firmware upgrade. You may corrupt firmware images and cause the unit to
malfunction.
WARNING: Use only the power adapter included in the GRP2624 package.
Using an alternative non-qualified power adapter may possibly damage the unit.
OVERVIEW:
GRP2624 is a next-generation enterprise IP Phone featuring 8 dual-color line keys (can be digitally programmed as up to 32 provisional BLF/fast-dial keys), 2.8” (320×240) TFT color LCD, 4 programmable context-sensitive soft keys, USB port, 1000M network ports, integrated PoE, Wi-Fi and Bluetooth support, 5-way conference and Electronic Hook Switch (EHS). The GRP2624 delivers superior HD audio quality, rich and leading edge telephony features, protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms. GRP2624 is the perfect choice for enterprise users looking for a high-quality, feature-rich multi-line executive IP phone with advanced functionalities and performance.
GRP2624 Extension Module– GBX20: GBX20 is an ideal solution for the busy
enterprise environment looking to add the ability to receive and dispatch
calls efficiently. Each extension module has 20 programmable buttons, Left and
Right buttons, supporting 40 Multiple Purpose Keys to be configured. GRP2624
supports up to 4 extension modules, adding 160 fully programmable phone
extensions to the phone.
Note: GBX20 is an additional accessory for the GRP2624 and is not
included in the GRP2624 box
PACKAGE CONTENTS:
PHONE SETUP:
*Installing the phone (Wall Mount sold separately):**
- Attach the wall mount spacers to the slot for wall mount spacers on the back of the phone.
- Attach the phone to the wall via the wall mount hole.
- Pull out the tab from the handset cradle (See figure below).
- Rotate the tab and plug it back into the slot with the extension up to hold the handset while the phone is mounted on the wall (see figure below).
Installing the phone (Phone Stand):
For installing the phone on the table with the phone stand, attach the phone
stand to the bottom of the phone where there is a slot for the phone stand.
(Upper half, bottom part).
CONNECTING THE PHONE:
To set up the GRP2624, follow the steps below:
-
Connect the handset and main phone case with the phone cord.
-
Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. If the PoE switch is used in step 3, this step could be skipped.
-
A network connection is possible via two methods which are described below:
• Using Ethernet:
Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable.
• Using WiFi:
– On the LCD menu, navigate to “System→WiFi settings” and enable WiFi.
– Select “Scan” and GRP2624 will automatically start scanning within the range.
– A list of WiFi networks will be displayed. Select the desired network, and if required, enter the correct password to connect. -
The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up.
-
Using the phone embedded web server or keypad configuration menu, you can further configure the phone using either a static IP or DHCP.
PHONE DESCRIPTION:
PHONE CONFIGURATION:
Configure the GRP2624 using a Web Browser:
- Ensure your phone is powered up and connected to the Internet.
- Press and hold the “UP” button for 3 seconds to see the IP address.
- Type the phone’s IP address in your PC browser.
- Enter the admin’s username and password to access the configuration menu.
(The factory default username is “admin” while the default random password can be found on the sticker at the back of the unit).
Configure the GRP2624 using the Keypad:
- Make sure the phone is idle.
- Press the MENU key to access the keypad MENU to configure the phone.
- Select MENU → Phone → SIP → Account to configure settings for SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, and SIP Password.
- Follow MENU options to configure the basic features of the phone. For example, the IP address if using a static IP. For details, please check the GRP2600 series User Manual.
- Please contact your ITSP for additional settings that may be necessary to configure the phone.
Refer to online documents and FAQ for more detailed information: http://www.grandstream.com/our-products
This product is covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identified at www.cmspatents.com.
The information is available at the following internet address:www.grandstream.com
Common part：
This equipment complies with radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be co-located or operating
in conjunction with any other antenna or transmitter. This equipment should be
installed and operated with a minimum distance of 20cm between the radiator&
your body.
U.S. FCC Part 68 Regulatory Information
This equipment complies with Part 68 of the FCC rules. Located on the
equipment is a label that contains, among other information, the ACTA
registration number and ringer equivalence number (REN.) If requested, this
information must be provided to the telephone company.
The REN is used to determine the number of devices that may be connected to
the telephone line. Excessive RENs on the telephone line may result in the
devices not ringing in response to an incoming call. In most, but not all
areas, the sum of the RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to the line, as determined by the
total REN contact the telephone company to determine the maximum REN for the
calling area.
This equipment cannot be used on the telephone company-provided coin service.
Connection to Party Line Service is subject to State Tariffs.
If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. If advance notice isn’t practical, the telephone company will notify
the customer as soon as possible. Also, you will be advised of your right the
file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment. If
this happens, the telephone company will provide advance notice in order for
you to make the necessary modifications in order to maintain uninterrupted
service.
If the trouble is causing harm to the telephone network, the telephone company
may request you to remove the equipment from the network until the problem is
resolved.
This equipment uses the following USOC jacks: RJ45C.
It is recommended that the customer install an AC surge arrester in the AC
outlet to which this device is connected. This is to avoid damaging the
equipment caused by local lightning strikes and other electrical surges.
Since this device has the HAC function, the earpiece is easy to absorb small,
please take care to avoid scratching.
If trouble is experienced with this equipment, please contact (Agent in the
US):
Company Name: Grandstream Networks, Inc.
Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA
Tel: 1-617-5669300
Fax: 1-617-2491987
U.S. FCC Part 15 Regulatory Information
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:(1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Canada Regulatory Information
Radio equipment
Operation of 5150-5250 MHz is restricted to indoor use only.
This device contains license-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science, and Economic Development Canada’s license-exempt
RSS(s). Operation is subject to the following two conditions: (1) This device
may not cause interference. (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
Terminal equipment
This product meets the applicable Innovation, Science, and Economic
Development Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices
allowed to be connected to a telephone interface. The termination of an
interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
EU Regulatory Information
Support Frequency Bands and Power:
WLAN/BT 2.4 GHz < 20 dBm;
WLAN 5.2 GHz < 23 dBm;
WLAN 5.3/ 5.6 GHz < 20 dBm;
The simplified EU declaration of conformity referred to in Article 10(9) shall
be provided as follows:
Hereby, [Grandstream Networks, Inc.] declares that the radio equipment type
[GRP2624] is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: www.grandstream.com
References
- cmspatents.com
- Grandstream Networks - Networking & Unified Communications
- Products | Grandstream Networks