Yealink WHM631 DECT Wireless Headset User Guide

June 6, 2024
Yealink

Yealink WHM631 DECT Wireless Headset

Yealink-WHM631-DECT-Wireless-Headset

Package Contents

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We recommend that you use the included accessories, because other accessories may have compatibility issues that prevent them from working properly. Yealink provides a USB device manager client – Yealink USB Connect, which you can download from the Yealink website support.yealink.com

How to Connect

Yealink-WHM631-DECT-Wireless-Headset-2

How to Charge the Headset

How to Wear

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How to Use

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Before using the Teams button functions, you should install the Microsoft Teams client on your PC.

No. Item Action & Function
1 PC Button Press to enter the softphone dialing screen, answer or enter a

softphone’s call.
2| Desk Phone Button| Press to enter the phone dialing screen, answer or end a phone’s call.

3

|

(Teams Edition) Teams Button

| •     Hold for 2 seconds to activate Cortana (this requires Microsoft’s support).

•     Press to invoke the Teams client in the idle state.

(UC Edition) Voice Assistant Button| Hold for 2 seconds to activate the voice assistant.
4| Mute Button| Press to mute or unmute the microphone.
5| Volume Up Button| Press to turn up the volume.

6

|

Call Control Button

| •     Press to answer, reject, or end a call.

•     Hold for 2 seconds to activate Cortana (this requires Microsoft’s support).

•     Press to invoke the Teams client in the idle state.

7| Volume Down Button| Press to turn down the volume.

We sincerely recommend that you use Yealink Ticketing system (https://ticket.yelink.com) to submit all your techni-cal issues.

Regulatory Notices

Operating Ambient Temperatures

  • Operating temperature: +32 to 104°F (0 to 40°C)
  • Relative humidity: 5% to 90%, noncondensing
  • Storage temperature: -22 to +160°F (-30 to +70°C)

Warranty

Our product warranty is limited only to the unit itself, when used normally in accordance with the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product, or for any claim from a third party. We are not liable for problems with Yealink device arising from the use of this product; we are not liable
for financial damages, lost profits, claims from third parties, etc., arising from the use of this product.

Explanation of the symbols

  • DC symbol
    is the DC voltage symbol.

  • WEEE Warning symbol

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.

Restriction of Hazardous Substances Directive (RoHS)
This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com

Safety Instructions

Save these instructions. Read these safety instructions before use!

General Requirements

  • Before you install and use the device, read the safety instructions carefully and observe the situation during opera-tion.
  • During the process of storage, transportation, and operation, please always keep the device dry and clean, avoid collision and crash.
  • Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
  • Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well.

Environmental Requirements

  • Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
  • Keep the device dry and free of dust.
  • Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
  • Keep the device away from any heat source or bare fire, such as a candle or an electric heater.

Operating Requirements

  • Do not let a child operate the device without guidance.
  • Do not let a child play with the device or any accessory in case of accidental swallowing.
  • Please use the accessories provided or authorized by the manufacturer only.
  • The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
  • Before plugging or unplugging any cable, make sure that your hands are completely dry.
  • Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, wash-bowl, kitchen sink, wet basement or near a swimming pool.
  • During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
  • If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
  • When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately.
  • Contact the specified maintenance center for repair.
  • Do not insert any object into equipment slots that is not part of the product or auxiliary product.
  • Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.

Battery Requirements

  • Do not immerse the battery into water, which could short-circuit and damage the battery.
  • Do not expose the battery to an open flame or leave the battery where it could be subjected to extremely high temperatures, which could cause the battery to explode.
  • Do power the handset off before removing the battery.
  • Do not try to use the battery for the power supply of any device other than this handset.
  • Do not open or mutilate the battery, released electrolyte is corrosive and may cause damage to your eyes or skin.
  • Use only the rechargeable battery pack delivered with the handset or those rechargeable battery packs expressly recommended by Yealink.
  • Defective or exhausted battery should never be disposed of as municipal waste. Return old battery to the battery supplier, a licensed battery dealer or a designated collection facility.

Cleaning Requirements

  • Before cleaning the device, disconnect it from the power supply.
  • Use a piece of soft, dry and anti-static cloth to clean the device.
  • Keep the power plug clean and dry.

Troubleshooting

The unit cannot supply power to Yealink device. There is a bad connection with the plug.

  1. Clean the plug with a dry cloth.
  2. Connect it to another wall outlet.

The usage environment is out of operating temperature range.

  1. Use in the operating temperature range.
    The cable between the unit and the Yealink device is connected incorrectly.

  2. Connect the cable correctly.
    You cannot connect the cable properly.

  3. You may have connected a wrong Yealink device.

  4. Use the correct power supply. Some dust, etc., may be in the port.

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
IC Statement
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:

  1. this device may not cause interference; and
  2. this device must accept any interference, including interference that may cause undesired operation of the device. CAN ICES-3(B)

Radiation Exposure Statement

For Base: This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
For Headset: The device has been tested and comply with FCC and IC SAR limits.ÿL’appareil a été testé et est conforme aux restrictions FCC et IC SAR.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

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