globe Suite App User Guide
- June 5, 2024
- globe
Table of Contents
Globe Suite App
GUIDE START QUICK
Welcome
1 Get started
-
Download the Globe Suite™ app from the
App Store or Google Play to your mobile
device -
Launch the Globe Suite app.
-
To register, enter your email address. Create a
password, then login to the app
oR -
Login if you already have an account.
2 Verify your network
- Verify your network and ensure your mobile device is connected to a 2.4 GHz Wi-Fi channel.
- Consult your router documentation for detailed instructions on how to change wireless settings.
- Once your devices have been successfully paired, you can switch back to mixed mode or use a cellular data network to control your smart products.
3a Add a device
- Power on your device.
- Select the “+” symbol on the top right hand corner.
- Select your product type and follow the instructions within the app.
- If the connection fails, try using AP mode.
3b AP mode
-
On the “add a device” page select AP mode on the top right-hand
corner and follow the instructions within the app. -
If the connection fails, try using Scan mode
3c Scan mode
- Select the “+” symbol on the top right hand corner.
- Select “Scan”,
- Follow instructions within the app.
- You’re good to go!
4 Setup voice assistance
- Instructions in the Globe Suite™ app: Select “Profile”, select “Integration”, choose your voice assistant, and follow instructions.
Did you know?
Most modern routers are dual band meaning they support both 2.4 GHz and 5 GHz channels,
The most common wireless options are:
- Mixed: The router will broadcast both 2.4 GHz and 5 GHz simultaneously under the same SSID. The device will choose which to connect to based on multiple variables (congestion, distance to router etc.)
- 2.4 GHz: Broadcast only on this channel.
- 5 GHz: Broadcast only on this channel.
- Dual 2.4 and 5 GHz using Separate SSIDs: Router will broadcast both channels and the user manually decides which to connect to.
Have a question? We can help!
Read User Manual Online (PDF format)
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