concept PO2010 Facial Skin Cleanser Instructions

June 5, 2024
concept

Vacuum pore cleanser

Acknowledgments
Thank you for purchasing a Concept product. We wish you much joy with your new appliance every day you use it.
Please read the instructions carefully before initial use. You should retain them for future reference. And please pass it to any future owner of the appliance.

Technical specifications

Voltage| 5 V
Input| 2 W
Current| 500 mA ± 10%
Water resistance| IPX6
Battery| Li-Ion
Charging time| ≤ 6 hours

IMPORTANT SAFETY PRECAUTIONS

  • Do not use the device in any other way than as described in this manual.
  • Do not use the device if your skin is swollen, burned, or otherwise damaged or if it is after surgery.
  • Avoid the eyes and do not use the device in one area for too long.
  • Before using the device, remove your glasses or contact lenses.
  • Remove all the covering and marketing materials from the device before the first use.
  • Make sure the mains voltage corresponds to the values on the rating late of the device.
  • Do not leave the device unattended when it is switched on or connected to the mains.
  • If you put the device down during use, always switch it off.
  • Before connecting or disconnecting the device from the mains socket, make sure that the device is switched off.
  • When disconnecting the device from the wall outlet, never pull the power cord, grasp the plug end and disconnect it by removing it from the receptacle.
  • Do not allow children or unauthorized people to handle the device, use it out of their reach.
  • Persons with reduced mobility, reduced sensory perception, mental disadvantage or persons not familiar with the operation must use the device only under the supervision of a responsible person, who is familiar with the instructions.
  • Pay extra attention if the device is used near children.
  • Do not use the device as a toy.
  • Before cleaning and after use of the device, switch the device off and disconnect it from the mains.
  • Do not let the power cord touch hot surfaces.
  • Do not allow the tie device to hang on the power cord.
  • Do not use the device in an environment where there are explosive gases and flammable substances (solvents, varnishes, adhesives etc.).
  • Do not use coarse and chemically aggressive substances to clean the device.
  • Do not use the device if it is not working properly, has been dropped, damaged or immersed in liquid. Have it checked and repaired by an authorized service centre.
  • Do not use the device with a damaged cord or plug and have it repaired immediately by an authorized service center
  • Do not wrap the power cord around the device body.
  • Do not use the device outdoors.
  • The device is only suitable for home use and is not intended for commercial use.
  • Do not immerse the power cord, plug, or device in water or any other liquid.
  • Do not use any accessories other than those recommended by the manufacturer.
  • Do not repair the device yourself. Contact an authorized service center.
  • This device can be used by children aged from 8  years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the device in a safe way and understand the hazards involved. Cleaning and maintenance performed by the user must not be carried out by children unless they are 8 years old and under supervision. Children under the age of 8 must be kept away from the device and its power supply. Do not let children play with the device.

Damages from failure to follow the manufacturer’s instructions are not covered by the warranty.

CAUTION:
This device is waterproof. It is suitable for cleaning under running water. Do not use or clean the device while it is connected to the power cord.
Do not rinse or immerse the charging base in water!

PRODUCT DESCRIPTION

  1. Protective cover
  2. Pore cleansing head
  3. High-intensity light indicator
  4. Medium intensity light indicator
  5. Low-intensity light indicator
  6. On/off indicator
  7. On/off/intensity switch button
  8. Charging base

OPERATING INSTRUCTIONS
Function
Cleansing the pores using vacuum technology. 3 interchangeable heads:

Widest head (10 mm) – suitable for cleansing the T-zone, do not use on the skin around the eyes
Medium head (8.5 mm) – suitable for cleansing the pores on the nose, cheeks and chin, do not use on the skin around the eyes
Smallest head (7.5 mm) – suitable for sensitive skin and comedones

Use

| Remove any make-up from your skin and rinse it with water.
---|---
| Apply a warm towel or a cosmetic product for treating blackheads on the area you wish to cleanse.
| Attach an appropriate head and press and hold the on/off button for 1.5 seconds to switch on the device. Use the same button the set the intensity (short press).
| Slowly move the device over the T-zone, chin and cheeks.
| The device automatically switches off after 3 minutes or press and hold the on/off button for 1.5 seconds to switch it off.
Wait 30 seconds before you continue to cleanse your skin.
| Rinse the skin with water and continue your daily skin care routine.
| Clean the head.

Warning:
  1. Test the device on your hand and choose the appropriate intensity before use.
  2.  Move the device over the skin from the bottom up, do not pull the skin too much and do not cleanse one spot for more than 2 seconds.
  3.  We recommend applying a toner or an astringent cream after cleansing the skin.

Battery and charging
Low battery – the light indicator surrounding the button lights up red and you will hear a sound signal every 30 seconds.
Charging – the light indicators are flashing.
Fully charged battery – all three light indicators light up.

CLEANING AND MAINTENANCE

Clean the device and its heads after each use. Never immerse the device in water for a long time.
Do not rinse or immerse the charging base in water, gently wipe it with a cloth.
Store the device in a dry and dust-free place.
Do not expose to high temperatures.
Keep out of reach of children.

SERVICE CENTRE
Extensive maintenance or repair, which requires access to internal parts of the product, has to be performed by a qualified specialist or the service center.

ENVIRONMENTAL CONCERNS

  • Packaging materials and old appliances should be recycled.
  • Packaging materials may be disposed of as sorted waste.
  • Dispose of the plastic bags made of polyethylene (PE) as sorted waste.

Recycling of the appliance at the end of its lifespan:

This appliance is labeled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (Waste Electrical and Electronic Equipment – WEEE). The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it should be taken to the appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The disposal of such material has to be done according to the recycling regulations. For more detailed information about recycling of this product, please contact your local council, your household waste disposal service or the shop where you purchased the appliance.

The product meets all the necessary requirements of the
EU directives are applicable to the specific product.

Changes in text, design and technical specifications are subject to change without prior notice and we reserve the right to change them.

WARRANTY TERMS

Warranty
The manufacturer (or importer) is responsible for ensuring the product complies with the requirements of applicable legal regulations as well as those of the relevant technical standards. Moreover, they are responsible for ensuring the product has the properties the manufacturer described in documents related to the goods or those reasonably expected by the customer with regard to the nature of the goods or based on advertising produced by the manufacturer, and further, they are responsible for ensuring the product is fit for the purpose proposed by the manufacturer or that a  product of the same type is normally used for.
The quality warranty term is 24 months from product takeover by the customer.
The warranty does not apply to wear and tear caused by regular use. The customer shall not be entitled to any warranty claims if, prior to taking the product over, they knew the product contained a defect or if the defect is attributable to the customer.

The warranty specifically does not apply:

  • if the product installation, operation, and service conditions stipulated in the product operating manual have not been adhered to,
  • to malfunctions caused due to mechanical, heat, or chemical damage, short circuit, over-voltage or incorrect installation,
  • to malfunctions caused by an inexpert third-party intervention,
  • to malfunctions caused by natural disasters,
  • to malfunctions caused by insufficient or inappropriate maintenance in violation of the operating manual, including malfunctions caused by water and other sediments,
  • to changes in the color of the heating surface or to scratching of the surface caused as a result of using the products in an unusual manner,
  • to appearance and functional changes caused by exposure to sunlight, thermal radiation of water and other sediments,
  • if the service life of certain product parts expires, e.g. for accumulators, bulbs, etc. The warranty does not apply to any products and services provided along with the product (gifts, promotional articles, etc.).

Filing a complaint

A complaint against a product defect must be filed as soon as identified, yet no later than before the end of the warranty term. The customer must file a product compliant with the dealer from which they have purchased the product, or with any authorized service center, a list of which is included in the product package, or available at www.my-concept.com. While filing a product complaint, the product must be duly cleaned and securely packed so as to prevent any damage during its transport to an authorized service centre, where relevant, unless the product is delivered in person. The customer must submit proof of having concluded a purchase contract for the product by producing the receipt. While filing their complaint, the customer must indicate the noted defect and identify the preferred complaint application method. o l

Complaints processing
As long as the noted defect may be removed, the user has the right to have the defect duly removed free of charge on a timely basis. l Where such a procedure is not reasonable with regard to the nature of the defect, the user may require to be supplied a new defect-free product (replacement), or, where the defect applies to a part of the product only, replacement of the part concerned. However, if replacement of the product or any part thereof is not proportionate with regard to the nature of the defect, especially if the defect can be removed without undue delay, the customer has the right to have the defect removed free of charge.
If the noted defect is not removable, or if the customer becomes entitled to the replacement of the product or a part thereof, yet the replacement is not possible, for example, due to the product having been sold out, the customer has the right to return the product (withdrawal from the contract).
The customer shall have the right to a new product (replacement) or to replacement of a part of the product even if the defect can be removed, provided they cannot properly use the product due to repeated occurrence of the defect or due to a high number of such defects. In such a  case, the customer also has the right to return the product (by withdrawing from the contract).
If the product is not returned (the customer does not withdraw from the contract), or if the customer does not apply the right to a  new defect-free product (replacement), to replacement of a part thereof or to repair of the product, they may request a reasonable discount. The customer also has a right to a reasonable discount if a new defectfree product cannot be supplied to them, or if a product part cannot be replaced or the product repaired unless the situation is remedied within a reasonable time limit, or if remedying the situation would create major discomfort on the part of the customer.
The seller authorized service center or a staff member authorized by them must decide about each complaint immediately or within three business days in complicated cases. This term does not include a  reasonable period of time, depending on the type of product concerned, required for the defect to be assessed by an expert. A complaint, including defect removal, must be dealt with without any undue delay, yet no later than within 30 calendar days of the complaint filing date, unless the seller and the customer agree on a later deadline.
The seller authorized service center or a staff member authorized by them must decide about each complaint immediately or within three business days in complicated cases. This term does not include a  reasonable period of time, depending on the type of product concerned, required for the defect to be assessed by an expert. A complaint, including defect removal, must t r The seller, authorized service center or a staff member authorized by them must decide about each complaint immediately or within three business days in complicated cases. This term does not include a  reasonable period of time, depending on the type of product concerned, required for the defect to be assessed by an expert. A complaint, including defect removal, must be dealt with without any undue delay, yet no later than within 30 calendar days of the complaint filing date, unless the seller and the customer agree on a later deadline.be dealt with without any undue delay, yet no later than within 30 calendar days of the complaint filing date, unless the seller and the customer agree on a later deadline.
On returning the product (withdrawing from the contract) the customer must return any accessories and documents supplied along with the product. The customer does not have the right to keep the defective parts and components of the product replaced as part of a repair of the product. This shall be without prejudice to any other rights the customer may have in relation to the purchase of the product.

Remark: Complaints against products damaged in transport are governed by the carrier’s complaints procedure.

Manufacturer
Jindřich Valenta – Concept
Vysokomýtská 1800, 565 01 Choceň
Czech Republic
tel.: +420 465 471 400
fax +420 465 473 304
Company ID No. 13216660
email: servis@my-concept.cz
www: www.my-concept.com

Product data

Model:

Production number:
Date of purchase:| Seal and signature of vendor:

References

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