HAYWARD AQ-TROL-RJ AquaTrol Above Ground Pool Chlorine Generator Owner’s Manual
- June 5, 2024
- Hayward
Table of Contents
HAYWARD AQ-TROL-RJ AquaTrol Above Ground Pool Chlorine Generator
IMPORTANT SAFETY INSTRUCTIONS
When using this electrical equipment, basic safety precautions should always be followed, including the following:
- READ AND FOLLOW ALL INSTRUCTIONS
- Use Copper Conductors Only
- Disconnect all AC power during installation.
- Warning – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
- WARNING – Risk of Electric Shock. Connect only to a grounding type receptacle protected by a ground-fault circuit-interrupter (GFCI). Contact a qualified electrician if you cannot verify that the receptacle is protected by a GFCI.
- Do not bury cord. Locate cord to minimize abuse from lawn mowers, hedge trimmers, and other equipment.
- WARNING – To reduce the risk of electric shock, replace damaged cord immediately.
- WARNING – To reduce the risk of electric shock, do not use extension cord to connect unit to electric supply; provide a properly located outlet.
- A green colored terminal marked “Earth Ground” is located inside the wiring compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric sup-ply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying the equipment.
- One bonding lug for US models (two for Canadian models) is provided on the external surface. To reduce the risk of electric shock, connect the local common bonding grid in the area of the swimming pool, spa, or hot tub to these terminals with an insulated or bare copper conductor not smaller than 8 AWG US / 6 AWG Canada.
- All field installed metal components such as rails, ladders, drains, or other similar hardware within 3 meters of the pool, spa or hot tub shall be bonded to the equipment grounding bus with copper conductors not smaller than 8 AWG US / 6 AWG Canada.
- NOTICE TO USERS: This control product is to be used only in accordance with the directions of this label. It is an offense under the Pest Control Products Act to use a control product under unsafe conditions.
Introduction
The AquaTrol® is an automatic chlorine generation system with a built-in
filter pump timer designed specifically for above ground pools. The operation
requires a low concentration of salt (sodium chloride) in the pool water at
levels low enough that it normally will not be tasted. The AquaTrol auto-
matically sanitizes your pool by converting the salt into free chlorine which
kills bacteria and algae in the pool through a process called electrolysis.
Because chlorine will revert back to sodium chloride after killing the
bacteria, these reactions will continuously recycle virtually eliminating the
need to add sanitizing chemicals to your pool. The only time you may need to
add more salt to the pool is when water is replenished due to backwashing,
draining, or splashing (not evaporation).
The AquaTrol incorporates a built in timer to control the pool filter. This
timer insures that the proper daily filtration and sanitization occurs. The
AquaTrol is designed to handle the purification needs of the average
residential above ground swimming pool of up to 18,000 gallons (67,500
liters). The actual amount of chlorination required to properly sanitize a
pool varies depending upon bather load, rainfall, temperature, and the pool’s
cleanliness.
The AquaTrol is available with several different options to allow for easy
installation on a wide variety of above ground pools. The cell may be
connected with 1½” – 1¼” flexible hose or to 2” rigid PVC pipe when the -HP
option is ordered, or the cell may be mounted directly to the pool return jet
when the -RJ version is ordered. Similarly, the electrical connections may be
made via 120V/15A “straight blade” linecord and receptacle (standard AquaTrol
version, no option designation) or may be made via a 120V/20A “twist lock”
linecord and receptacle when the -TL version is ordered.
- AQ-TROL-HP “Straight blade” 120V/15A linecord/receptacle; 2” (51mm) rigid PVC piping or 1½ – 1¼” (38-32mm) flexible hose
- AQ-TROL-HP-TL “Twist lock” 120/20A linecord/receptacle; 2” (51mm) rigid PVC piping or 1½ – 1¼” (38-32mm)flexible hose
- AQ-TROL-RJ “Straight blade” 120V/15A linecord/receptacle; adapters for return jet mounting
- AQ-TROL-RJ-TL “Twist lock” 120V/20A linecord/receptacle; adapters for return jet mounting
NOTE: Before installing this product as part of a saline water
purification system in an above-ground pool with an immediately adjacent
natural stone patio/decking, a qualified stone installation specialist should
be consulted regarding the appropriate type, installation, sealant (if any)
and maintenance of stone used around a saline pool with electronic chlorine
generator in your particular location and circumstances.
NOTE: The use of dry acid (sodium bisulfate) to adjust pool pH is
discouraged especially in arid re-gions where pool water is subject to
excessive evaporation and is not commonly diluted with fresh water. Dry acid
can cause a buildup of by-products that can damage your chlorinator cell.
Water Chemistry
As with any pool, it is important that you maintain chemical makeup of the
pool water. The table on page 2 summarizes the levels that are recommended by
the National Spa and Pool Institute (NSPI). The only special requirement for
the AquaTrol is the salt level and stabilizer. It is important to maintain
these levels in order to prevent corrosion or scaling and to ensure maximum
enjoyment of the pool. Test your water periodically. Your local pool store can
provide you with the chemicals and procedures to adjust the water chemistry.
Be sure to tell the pool store that you are using an AquaTrol chlorine
generator.
Saturation index
The saturation index (Si) relates to the calcium and alkalinity in the water
and is an indicator of the pool water “balance”. Your water is properly
balanced if the Si is 0 ±.2. If the Si is below -0.2, the water is corrosive
and plaster pool walls will be dissolved into the water. If the Si is above
+0.2, scaling and staining will occur. Use the equation and chart below to
determine the saturation index.
°C| °F| Ti| Hardness Calcium| Ci| Total alkalinity| Ai|
Total Dissolved Solids| TDS
---|---|---|---|---|---|---|---|---
12| 53| 0.3| 75| 1.5| 75| 1.9| 0-1000| 12.10
16
19
| 60
66
| 0.4
0.5
| 100
125
150
| 1.6
1.7
1.8
| 100
125
150
| 2.0
2.1
2.2
| ****
1001-2000
| ****
12.29
24| 76| 0.6| 200| 1.9| 200| 2.3| 2001-3000| 12.35
250| 2.0| 250| 2.4
29
34
| 84
94
| 0.7
0.8
| 300
400
600
| 2.1
2.2
2.4
| 300
400
600
| 2.5
2.6
2.8
| ****
3001-4000
| ****
12.41
39| 102| 0.9| 800| 2.5| 800| 2.9| 4001-5000| 12.44
Use: Measure the pH of the pool water, the temperature, water hardness, total alkalinity, and total dissolved solids. Use the table above to determine Ti, Ci, Ai, and TDS in the formula shown above. If the Si is equal to 0.2 or more, stains may appear. If the Si is equal to -0.2 or less, corrosion or deterioration may occur.
Salt Level
Use the chart on page 4 to determine how much salt in pounds (or Kgs) needs to
be added to reach the recommended levels. Use the equations below
(measurements are in feet/gallons and meters/liters) if pool size is unknown
.
The ideal salt level is between 2700-3400 ppm (parts per million) with 3200
ppm being optimal. If the level is low, determine the number of gallons in the
pool and add salt according to the chart on page 4. A low salt level will
reduce the efficiency of the AquaTrol® and result in low chlorine production.
A high salt level can cause the AquaTrol to shut down and may begin to give a
salty taste to your pool (generally, the salt will begin to be tasted at a
level of about 3500-4000 ppm). The salt in your pool is constantly recycled
and the loss of salt throughout the swimming season should be small. This loss
is due primarily to the addition of water because of splashing, backwashing or
draining (because of rain). Salt is not lost due to evaporation.
Type of Salt to Use
It is important to use only sodium chloride (NaCl) that is 99% pure. This is
common food quality or water softener salt available in 40-80 lb. bags at your
local Hayward dealer. It is also acceptable to use water conditioning salt
pellets, however, it will take longer for them to dissolve. Do not use rock
salt, salt with more than 1% yellow prussiate of soda, salt with more than 1%
of anti-caking additives, or iodized salt.
How to Add or Remove Salt
Turn the filter pump on and add the salt directly into the pool. Brush the
salt to speed up the dissolving process–to not allow the salt to sit in a pile
on the bottom of the pool. Run the filter pump for 24 hours with the suction
coming from the main drain (use the pool vacuum if there is not main drain) to
allow the salt to evenly disperse throughout the pool. The salt display may
take 24 hours to respond to the change in salt concentration.
The only way to lower the salt concentration is to partially drain the pool
and refill with fresh water.
Stabilizer (Cyanuric Acid)
Always check stabilizer (cyanuric acid), when checking salt. These levels will
most likely decline together. Use the chart below to determine how much
stabilizer must be added to raise the level to 80 ppm.
Controls
Timer
The pool filter pump should run long enough to circulate the entire volume of
pool water each day. This will vary depending on pump size, pool plumbing and
pool size. Consult a local pool store to help determine the appropriate run
time for your pool.
Set the AquaTrol’s timer by rotating the clock hands in a clockwise direction.
The arrow (positioned approximately 2 o’clock on dial) points to the current
time. The internal “hands” show time at a glance. On the outside of the timer,
there are a series of small slide trippers. Each tripper controls a 15 minute
interval. Set the trippers for the desired run time.
- OFF – Push trippers IN (toward center)
- ON – Pull trippers OUT (away from center)
Manual Control
There is a switch on the timer (located at approximately the 4 o’clock
position) that allows the pump to be manually turned on or off.
- “1” (up) – pump ON
- “ “ (center) – timer controls pump
- “0” (down) – pump OFF
Main Switch
AUTO: For normal operation, the Main Switch should be left in the AUTO
position. In this position the AquaTrol® will produce chlorine according to
the “Desired Level %” adjustment setting for the entire filtering/pumping
cycle.
SUPER CHLORINATE: When you have an abnormally high bather load, a large amount
of rain, a cloudy water condition, or any other condition which needs a large
amount of purification to be introduced, put the Main Switch in the SUPER
CHLORINATE position. This electronically “super chlo-rinates” (shocks) the
water for 24 hours (filter pump must be on during this time) or until the
power has been turned off, whichever comes first. At the end of the super
chlorinate time, be sure to put the switch back into the AUTO position.
OFF: The OFF position prevents the AquaTrol from energizing the electrolytic
cell. In this position there is no chlorine generation. NOTE: To service any
of the pool equipment or the AquaTrol, turn the power off at the circuit
breaker.
“Desired Level %” adjustment knob
This setting is used to control the amount of chlorine the AquaTrol generates.
Raise this setting to increase chlorine level and lower it to decrease
chlorine level.
Indicator LED’s
- POWER When illuminated, the AquaTrol has input power.
- GENERATING This LED is on steady during normal operation. When flashing, the pool water is too hot or cold to operate.
- SUPER CHLORINATE Illuminates during Super Chlorination. See description above.
NO FLOW When illuminated, the flow switch has detected no flow and the
AquaTrol® has stopped generating chlorine. A flashing LED indicates a 15/60
second time delay period.
TEST SALT LEVEL When flashing, the salt level is low (below 2700ppm) and
AquaTrol is generating at low efficiency. When illuminated steady, the salt
level is too low and AquaTrol has shut down. Before adding large quantities of
salt, it is advisable to have your salt level professionally checked.
HIGH SALT When illuminated, the salt level is too high and AquaTrol has shut
down.
INSPECT CELL A flashing indicator signifies that either the cell efficiency is
reduced or that it is time for regularly scheduled cell inspection. In either
case, inspect the cell and clean if necessary. Pressing the “diagnostic”
button next to the display for 3 seconds will stop the flashing LED. When il-
luminated steady, cell efficiency is greatly reduced and the AquaTrol has
stopped producing chlorine. Inspect, clean or replace if necessary.
Salt Display
The Salt Display shows the current salt concentration of the pool water.
Readings are in ppm (parts per million). Refer to the Water Chemistry section
for recommended salt levels as well as how to add/remove salt.
The factory default display is in English (ppm). If Metric units (grams per
liter) are preferred, push the “diagnostic” button next to the display once.
The display will now show the pool water tempera-ture in degrees Fahrenheit.
With the temperature displayed, move the main switch from AUTO to SUPER
CHLORINATE to AUTO. The temperature display will instantly change to degrees
Celsius and the salt display will switch to grams/liter. Repeat this process
to switch back to English units (ppm and Fahrenheit).
Operation
By understanding how the AquaTrol operates, you’ll be sure to use it more
effectively for maximum convenience and performance. Assuming that the water
chemical levels are in the recommended range, there are three factors that you
can control which directly contribute to the amount of chlorine the AquaTrol
will generate:
- filter time each day (hours)
- the amount of salt in the pool
- the “Desired Level %” setting
To find the optimum “Desired Level %” setting, start at a fairly high setting
and work downward. It will take a few days of adjustments to find the ideal
setting for your pool/spa. Once determined, it should only take minor
adjustments, if at all, to compensate for differing salt levels due to
splashing, backwashing, rain, etc. Because the production of chlorine is
affected by water temperature, it is important to check chlorine levels during
periods of unusually high or low pool water temperatures. The AquaTrol control
will not produce chlorine at temperatures below 50º F. If your pool will be
below this temperature for any length of time, you must chlorinate manually.
NOTE: After the ideal “Desired Output %” setting has been found, you may need
to raise the setting when the pool water temperature increases significantly,
when there is higher than normal bather load or when your chlorinator cell
ages. You may need to lower the setting when the pool water temperature
decreases significantly or there are long periods of inactivity.
Maintaining the AquaTrol System
To maintain maximum performance, it is recommended that you open and visually
inspect the cell every 3 months or after cleaning your filter. The AquaTrol
will remind you to do this by flashing the “Inspect Cell” LED after
approximately 500 hours of operation. After you inspect the cell (and clean,
if necessary) press the small “diagnostic” button next to the display for 3
seconds to stop the flashing “Inspect Cell” LED and start the timer for the
next 500 hour inspection period.
The AquaTrol electrolytic cell has a self cleaning feature incorporated into
the electronic control’s logic. In most cases this self cleaning action will
keep the cell working at optimum efficiency. In areas where water is hard
(high mineral content) and in pools where the water chemistry has been allowed
to get “out of balance”, the cell may require periodic cleaning. The “Inspect
Cell” LED will indicate if cell efficiency is decreased and servicing is
necessary. If the “Inspect Cell” LED remains on after a thorough cleaning, the
cell may be worn and require replacement.
Servicing and Cleaning the AquaTrol Cell
Turn off power to the AquaTrol before removing the electrolytic cell. Once
removed, look inside the cell and inspect for scale formation (light colored
crusty or flaky deposits) on the plates and for any debris which has passed
through the filter and caught on the plates. If no deposits are visible,
reinstall. If deposits are seen, use a high pressure garden hose and try to
flush the scale off. If this is not successful, use a plastic or wood tool (do
not use metal as this will scratch the coating off the plates) and scrape
deposits off of the plates. Note that a buildup on the cell indicates that
there is an unusually high calcium level in the pool (old pool water is
usually the cause). If this is not corrected, you can expect to have to
periodically clean the cell. The simplest way to avoid this is to bring the
pool chemistry to the recommended levels as specified.
Mild Acid Washing: Use only in severe cases where flushing and scraping will
not remove the majority of deposits. To acid wash, turn off power to AquaTrol.
Remove cell from piping. In a clean plastic container, mix a 4:1 solution of
water to muriatic acid (one gallon of water to one quart of muriatic acid).
ALWAYS POUR ACID INTO WATER – NEVER POUR WATER INTO ACID. Be sure to wear
rubber gloves and appropriate eye protection. The level of the solution in the
container should just reach the top of the cell so that the wire harness
compartment is NOT submerged. It may be helpful to coil the wiring before
immersing the cell. The cell should soak for a few minutes and then rinse with
a high pressure garden hose. If any deposits are still visible, repeat soaking
and rinsing. Replace cell and inspect again periodically.
Winterizing
The AquaTrol electrolytic cell and flow detection switch will be damaged by
freezing water just as your pool plumbing would. In areas of the country which
experience severe or extended periods of freezing temperatures, be sure to
drain all water from the pump, filter, and supply and return lines before any
freezing conditions occur. The electronic control is capable of withstanding
any winter weather and should not be removed.
Spring Start-up
DO NOT turn the AquaTrol on, until the pool water chemistry has been brought
to the proper levels. This information can be found on page 2.
Installation
Installation must be performed in accordance with Local and NEC codes.
Preparing Pool Water
Refer to page 2 for recommended chemical levels. The pool’s chemistry must be
balanced BEFORE activating the AquaTrol. NOTE: If the pool does not have new
water, add 1 quart (1 liter) of metal remover and 1 quart (1 liter) of non-
copper based algaecide to the pool, per manufacturers instruc-tions. This
ensures a quick, troublefree transfer to the AquaTrol system.
Mounting the AquaTrol Control
The AquaTrol is contained in a raintight enclosure that is suitable for
outdoor mounting. The control must be mounted a minimum of 5 ft. (2 meters)
horizontal distance (or more if local codes require) from the pool.
The control is designed to mount vertically on a flat surface. Because the
enclosure also acts as a heat sink (disperses heat from inside the box), it is
important not to block the four sides of the control. Do not mount the
AquaTrol in a panel or tight enclosed area.
Plumbing
The cell and flow switch (not used on -RJ systems) are plumbed in the return
line to the pool. Install after (downstream) all the pool equipment (filter,
heater, solar, etc.). The kit included in the AquaTrol provides the necessary
plumbing components for either 2” (51mm) rigid PVC piping installation or 1½ –
1¼” (38-32mm) flexible hose installation. An overview of the AquaTrol system
with the hose/pipe installation (-HP) is shown on the previous page, see below
for detail on the return jet mounting.
Hose/Pipe installations (-HP option): Install the cell and flow switch as
shown in the diagrams below. Always make sure that the flow switch is
downstream from the cell. When using the hose adaptors, remove the o-ring from
the pipe union tailpiece and install them in the hose tailpieces. Tighten all
union nuts BY HAND for a watertight seal.
Return Jet installation (-RJ option): Unscrew the hose adaptor from the
pool return jet fitting and, in its place, screw in the right-angle cell
mounting adaptor. Note that this installation does NOT require a flow
switch–however it is very important that the cell be mounted vertically
directly below the return jet in order to allow the gases produced in the cell
to naturally dissipate in the pool. Attach the cell to the union and then use
the fittings supplied to attach the lower end of the cell to either the hose
or rigid PVC pipe coming from the pools filtration system. Tighten all union
nuts BY HAND for a watertight seal.
Wiring
Power must be shut off at the circuit breaker before performing any wiring. Be
sure to follow Local and NEC/CEC electrical codes. The AquaTrol has been
designed to easily wire into typical above ground pool systems. To provide
safe operation, the AquaTrol must be properly grounded and bonded.
Input Power
Models with the standard 120 VAC line cord should be plugged into a GFCI
receptacle. Twist lock models should be plugged into a twist lock receptacle
wired to a GFCI circuit breaker. For Canadian installations: Connect to a
circuit protected by a Class-A ground fault interruptor. See diagram below
.
Bonding
A lug used for bonding is attached to the bottom of the AquaTrol enclosure.
Connect to the pool bonding system using minimum 8AWG copper wire if required
by code.
Pump Output
The AquaTrol’s filter pump output is rated at 120 VAC, 15 A max. Check the
electrical rating marked on the pump motor. Connecting a pump with a higher
amperage rating may result in permanent damage to the AquaTrol. The 120 VAC
standard or twist lock pump receptacle is located outside, on the bottom of
the enclosure.
Electrolytic Cell and Flow Switch
The cell and flow switch plug into connectors on the AquaTrol electronics
unit. Note that return jet units (-RJ option) will NOT have a flow switch. See
diagram below.
Troubleshooting
Diagnostic Displays
Sequential pushes of the small “diagnostic” button next to the LCD display
will cause the AquaTrol to display the following information:
- Pool temperature (xx degrees Fahrenheit or Celsius)
- Cell voltage (typically 22.0 to 26.0 volts when chlorine is being generated, otherwise 30-35V)
- Cell current (typically 2.50 to 4.00 amps when chlorine is being generated, otherwise 0 amps)
- Desired Output % (“0P” — “100P” depending on knob position )
- instant salinity ( -xxxx ppm or -x.xx grams/Liter)
- Product name sent to the display (“AL-6” signifies “AquaTrol” (STD), (“AL-7” signifies “Aqua-Trol Return-Jet”)
- Software revision level (r1.xx)
On the 8th push of the button the display will revert back to the default salt display. Also, if the button is not pushed for 30 seconds, the display will revert back to the standard salt display.
Common Problems and Solutions
-
“Power” LED not on
Check to make sure 120 VAC input power is connected to the AquaTrol control. Verify input voltage with a voltmeter. If there is input power, the fuse may have blown. The AquaTrol is protected by a 20 amp mini ATO fuse located on the circuit board above the cell connector. -
Filter pump not running
Check that the time clock manual switch is in the “auto” (center) position or in the “on” (top) position. If in “auto”, then check that the time is correct (check am/pm by using the 24 hour indicator located near the 2 o’clock position) and that the trippers are in the “out” position. -
“Generating” LED not on
The AquaTrol only generates chlorine when the filter pump is running, the main switch is in the “AUTO” or “SUPER CHLORINATE” position, and none of the red fault LEDs are illuminated. -
“Generating” LED flashing
The temperature of the pool water is too high or low to operate. You can override this by switching the main switch to SUPER CHLORINATE. The AquaTrol will run at maximum output for the remainder of the current pump cycle or 24 hours, whichever comes first. -
“No Flow” LED illuminated
The AquaTrol® has sensed a no flow condition and has stopped generating chlorine. Check that the flow switch is plugged into the connector on the bottom of the control unit and that the wire is not cut or damaged. Make sure you have at least 12” of straight pipe before the flow switch. If there is adequate flow and the LED is still on, check that the arrows on the flow switch (on top of hex) are pointing in the direction of flow. -
“Test Salt Level” LED illuminated or flashing
Take a sample of your pool water to your local Authorized Aqua Rite Dealer and have the salt level tested. No salt test is completely accurate and the test results may vary from the salt level on the AquaTrol display. If salt level is low, add salt according to chart on page 4. -
“High Salt” LED illuminated
Check salt level in pool/spa. If salt level is too high, lower salt level by draining some of the pool water out of the pool and replace with fresh water. Continue until the salt concentration is at recom-mended levels. -
“Inspect Cell” LED flashing
Inspect and clean cell according to directions on page 8. When done, press the “diagnostic” button for 3 seconds to stop the “Inspect Cell” LED flashing. -
“Inspect Cell” LED illuminated
Remove and inspect the cell for scale. If the cell is scaled, follow the directions on page 8 for cell cleaning. If the pool has the proper amount of salt and the “Inspect Cell” LED is still illuminated, the cell may be worn and need replacement. -
Possible causes of little or no free chlorine residual
-
AquaTrol switch in OFF position.
-
Desired Level % adjustment setting is too low.
-
Low stabilizer (Cyanuric Acid).
-
Filter pump switched off or filter pump time too short (8 hours for average size pools, more for large pools)
-
Salt level too low (below 2500 ppm, Low Salt LED on).
-
Salt level too high (High Salt LED on).
-
Very warm pools increase chlorine demand–increase Desired Level % or filter run time.
-
Cold water (below 50º F) causes AquaTrol to stop generating (Generating LED flashing).
-
Excessive scaling on cell.
-
High level of Nitrogen in pool water.
-
“Yellow Out” or similar treatment recently used. Some yellow algae treatments will use chlorine at a very high rate and deplete the residual free chlorine. Manually shock the pool if indicated in the directions on the algae treatment. It still may be a matter of days before the pool returns to “normal” and chlorine tests will show the desired 1-3ppm free chlorine reading.
-
“-Pcb-” displayed and all 4 red/yellow LEDs are illuminated. A possible Printed Circuit Board fault has been detected.
LIMITED WARRANTY (effective 03/01/12)
Hayward warrants its Pro Logic, OnCommand and E-Command pool automation
products as well as its Aqua Rite, Aqua Rite Pro, Aqua Plus and SwimPure
chlorination products to be free of defects in materials and workmanship,
under normal use and ser-vice, for a period of three (3) years. Hayward also
warrants its AquaTrol chlorination products to be free of defects in materials
and workmanship, under normal use and service for a period of one (1) year.
These warranties are applicable from the initial date of purchase on private
residential swimming pools in the US and Canada. Installations of product for
use on commercial pools in the US and Canada is covered for a period of one
(1) year for defects in materials and workmanship. Hayward warrants all
accessories and replacement parts for the above-identified pool automation and
chlorination products for a period of one (1) year. Accessories also include
remotes, actuators, base stations, temperature sensors, flow switches and
chemistry probes. Each of these warranties is not transferable and applies
only to the original owner.
Hayward shall not be responsible for cartage, removal, repair or installation
labor or any other such costs incurred in obtaining warranty replacements or
repair.
Proof of purchase is required for warranty service. If written proof of
purchase is not provided, the manufacturing date code will be the sole
determinant of the date of installation of the product. To obtain warranty
service or repair, please contact the place of purchase or the nearest Hayward
authorized war-ranty service center. For more information on authorized
service centers please contact the Hayward Technical Service Support Center
(61 Whitecap Road, North Kingstown RI, 02852) or visit the Hayward web site at
at www.hayward.com.
WARRANTY EXCLUSIONS
- Material supplied or workmanship performed by others in process of installation.
- Damage resulting from improper installation including installation on pools larger than the product rating.
- Problems resulting from failure to install, operate or maintain the product(s) in accordance with the recommendations contained in the owners manual(s).
- Problems resulting from failure to maintain pool water chemistry by the recommen-dations in the owners manual(s).
- Problems resulting from tampering, accident, abuse, negligence, unauthorized repairs or alterna-tions, fire, flood, lightning, freezing, external water, degradation of natural stone used in or immediately adjacent to a pool or spa, war or acts of God.
- Use of a non-genuine Hayward replacement salt chlorination cell on any Hayward automation or chlorination product will void the warranty for that product.
The express limited warranty above constitutes the entire warranty of Hayward Pool Products with respect to its products and is in lieu of all other warranties expressed or implied, including warran-ties of merchantability or fitness for a particular purpose. In no event shall Hayward Pool products be responsible for any consequential, special or incidental damages of any nature. Some states do not allow a limitation on how long an implied warranty lasts, or the exclusion of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
For further information or consumer technical support, visit our website at www.hayward.com
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