HAYWARD IS27000VSTD Super Pump VSTD User Guide

HAYWARD IS27000VSTD Super Pump VSTD

SAFETY WARNING

WARNING:
Electrical Hazard. Failure to follow instructions can result in serious injury or death.

FOR USE WITH SWIMMING POOLS

• WARNING – Disconnect the pump from the main power supply completely before servicing the pump or filter.

• WARNING – FOR PROFESSIONAL USE – All electrical connections must be done by a qualified electrician according to local electrical standards or, failing that, to the International Standard IEC 60364-7-702.

• WARNING – Be certain the machine is only plugged into a protected 230 V outlet that is protected from short circuits. The pump is to be supplied by an isolating transformer or supplied through a residual current device (RCD) having a rated residual operating current not exceeding 30 mA.

• WARNING – Children should be supervised to ensure that they do not play with the appliance. Keep fingers and foreign objects away from openings and moving parts.

• WARNING – The motor must be suitably grounded. Connect the ground wire to the green grounding screw and for cord-connected units use a properly grounded outlet.

• WARNING – Use a motor bonding lug to connect the motor with other bonded parts using the appropriate size conductor as required by electrical codes.

• WARNING – When making these electrical connections, refer to the diagram given under the lid of the motor terminal box. Be sure to check the electric connections are tight and sealed before powering up. Replace all covers before operation.

• WARNING – Make sure that the power supply voltage required by the motor corresponds to that of the distribution network and that the power supply cables match the power and current of the pump.

• WARNING – Read and follow all instructions in this owner’s manual and on the equipment. Failure to follow instructions can cause serious injury or death.
  This document should be given to the owner of the swimming pool and must be kept by the owner in a safe place.

• WARNING – The appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.

• WARNING – Cleaning and user maintenance shall not be done by children without supervision.

• WARNING – The pump is intended for continuous operation at a Maximum Water temperature of 35°C.

• WARNING – Use Only Genuine Hayward® Replacement Parts.

• WARNING – If the supply cord is damaged it must be replaced by the manufacturer, service agent, or similarly qualified persons to avoid a hazard.

• WARNING – For disconnection from the main power supply an external switch having a contact separation in all poles that provide a full disconnection under overvoltage category III conditions must be incorporated in the fixed wiring by the wiring rules.

• WARNING – Do not operate the swimming pool pump if the power cord or the housing of the motor connection box is damaged. This can cause an electric shock. A damaged power cord or motor connection box must be replaced by a service agent or a similarly qualified person immediately to avoid a hazard.

• WARNING – This pool motor is NOT equipped with a Safety Vacuum Release System (SVRS). SVRS helps prevent drowning due to body entrapment on underwater drains. In some pool configurations, if a person’s body covers the drain, the person can be trapped by suction. Depending on your pool configuration, an SVRS may be required to meet local requirements

• WARNING – This pump contains a battery that, for safety reasons, any manipulation must be carried out by an authorized technical service.

GENERAL POINTS

Congratulations, you have just acquired a Hayward® variable speed pump. Hayward® variable speed pumps® have a state-of-the-art permanent-magnet motor with AC electronic switching. This motor is controlled by a microprocessor combined with a frequency variation providing the following characteristics:

• Rotation speed is displayed on the control display
• 3 factory preset rotation speeds (buttons V1, V2, V3), as well as custom speeds set by the user
• Regular priming each time you switch on, with adjustable speed and duration
• Skimmer function, which skims the water’s surface
• Programmable Timer function
• Current power usage displayed
• Partial and total power consumption displayed
• The running time of the pump displayed
• Low noise level
• Construction standard TEFC IP55

Install the pump at a suitable distance from the pool to reduce the distance between the suction point and the pump as much as possible to avoid pointless excessive pressure drops on the hydraulic circuit. However, it is essential to comply with the safety distance required by the current installation standard (3.5 m minimum). Install and use the product at an altitude of less than 2000 m.

• Install the pump in a dry, well-ventilated place. The motor requires the air to circulate freely around it to allow natural ventilation. Clear a space of at least 0.5m around the pump. Check regularly that no objects, leaves or other debris are blocking the motor cooling system.
• The pump must be installed to ensure that the external disconnection switch incorporated into the fixed unit is visible and easily accessible. The switch must be located near the pump.
• The pump must be permanently installed on a concrete base using 8mm lag screws suitable for concrete, screwed into drilled implantation holes. Lock washers must be used to prevent the installation lag screws working loose over time. If the pump has to be mounted on a wooden board, Ø 8 mm hexagonal wood screws must be used combined with lock washers to prevent the screws from working loose over time.
• Install the pump under the shelter to avoid the control unit being subject to heavy splashing.
• The acoustic pressure of Hayward® pumps is less than 70 dBA.

Necessary measures:

• Connect the pump to the earth: Never operate the pump unless it is connected to the earth.
• Connect the pump with an H07RN-F 3G1,5mm² type cable.
• Include a 30 mA differential protection to protect people against electric shocks that may be caused by a breach of the equipment’s electrical insulation.
• Include short-circuit protection (the rating is determined according to the value given on the nameplate on the motor).
• Include a means of disconnection from the power supply having an opening distance on the contacts of all the poles ensuring the power supply is completely cut off under the conditions of a category III overvoltage.

WARNING:
Wait 5 minutes after having disconnected the pump from the power supply before carrying out any operation on the motor or the connection box: There danger of electric shock which may cause death.

• The electric motors fitted to our pumps have thermal protection. This protection reacts in the event of overload or abnormal temperature rise in the motor winding. This protection automatically resets when the winding temperature drops. Whatever the type of motor used, if the regulations require it, magnetic thermal protection must be installed in addition to the measures described above, which must be calibrated according to the information on the motor’s nameplate.
• The table on page 169 gives the various characteristics of the motors fitted to our pumps.

Electrical connection:
Ensure that the supply voltage required by the motor corresponds to that of the distribution network and that the section and length of the power cable are adapted to the power and current of the pump.

• All the electrical connections on the pump and any change of power cable must be done by a qualified professional to avoid any danger.
• When carrying out the electrical connections, comply with the identification under the connection terminals.
• Check that the electrical connections are correctly tightened and watertight before switching on the power.
• Ensure the cable runs correctly through the opening and ferrite provided for this purpose. The cable gland ensures water tightness around the cable, and the ferrite acts as a filter against electromagnetic disturbance.
• Any pre-wiring on our pumps must be removed when the pump is permanently connected to the power supply. This preparation is only used for testing at the factory during the manufacturing phases.

INSTALLATION

Install the pool pump to reduce pressure drops to a minimum whilst complying with the distances specified in the installation standard, namely 3.5m minimum between the pump and the pool. The suction pipe must be installed with a slight uphill incline towards the pump axis. Ensure that the connections are correctly tightened and watertight. However, avoid excessively tightening the pipes. For plastic materials, use Teflon only to ensure watertightness. The diameter of the suction pipe shall depend on that of the discharge pipe. Avoid damp or non-ventilated locations. The motor requires the cooling air to circulate freely. Install the pump under the shelter to avoid the control unit being subject to heavy splashing.

INSTRUCTIONS FOR START-UP AND PRIMING:
Fill the body of the strainer with water up to the level of the suction pipe. Never run the pump without water, as the water is necessary for cooling and lubrication of the mechanical shutter. Open all the suction and discharge pipe valves, and the filter air purge valve if there is one. (Any air in the suction pipes must be eliminated). Start up the generator and wait a reasonable time for priming. Five minutes is not excessive for priming (this time depends on the suction head and the length of the suction pipe). If the pump does not start or does not prime, please refer to the troubleshooting guide.

CONTROL PANEL

INTRODUCTION
Hayward®’s variable speed pump is operated through a control panel that visually displays the operating settings and allows you to adjust them as well as program the Timer mode.

The pump is delivered with DEFAULT SETTINGS(factory settings):

Priming time (seconds)| Priming speed (rpm)| V1

(rpm)

| V2

(rpm)

| V3

(rpm)

| Skimmer time (minutes)| Skimmer cycle (hours)| Skimmer speed (rpm)
---|---|---|---|---|---|---|---
240| 3000| 1500| 2400| 3000| 15| 1hr| 2800

rpm: Rotations per minute.

PUMP OPERATING MODES

Manual mode
In manual mode, the user can switch the pump on or off manually, according to when the pool is being used.

• When you switch the pump on, it launches a priming phase (a). You can adjust this phase (speed and duration, section 4.2). Priming may be interrupted during start-up (section 3.2) or deactivated in the settings.
• The pump speed then stabilizes to a constant rate (b) (stabilization to V2 by default). The user can choose and adjust the speed (section 3.3).
• After switching off and then restarting, the pump will stabilize at the last recorded rate.

Skimmer
The Skimmer function allows the pump to skim just the water’s surface, which is especially useful for preventing dirt from accumulating and stagnating at the surface of the pool.

• The function is automatic: the pump will run at a higher speed (c) for a while and according to a set cycle – both of which you can adjust.
• After running at a higher speed, the pump will adjust to its normal rate – this is the case in both the Manual and Timer modes.
• You can deactivate the Skimmer function (see settings).

Timer mode
When using the Timer mode, the pump is run automatically 24/7. The user can program (d) the different speed presets. They are selected depending on the installation (heating mode, energy-saving mode etc.) and according to the times the pool is used.

• If the Skimmer function is activated, its sequence will superimpose on the timer one.
• You can stop the pump (pause it) in the Timer mode. When you start it up again, it will run at the speed of the current ‘Timer’ mode.
• For information on how to program the Timer mode.

Switching between Manual and Timer modes
You can switch between modes by pressing the button  as shown below:

Connecting external digital inputs

CAUTION:
Before carrying out any electrical work on the pump, unplug the power cord and wait 5 min.

The filtration pump is equipped with a 3-m long 5-wire cord for connecting the 4 digital inputs or potential-free dry contacts (Open/Closed).

Examples of digital inputs

• Assign the speed and flow required for the peripheral devices, such as a heat pump, roller blind robotic vacuum, etc. to work properly.
• Install a user interface control unit. These digital inputs are used to control, from a distance of 3 m, the Run/Stop function as well as the 3 speeds (V1-V2-V3).

Assigning the wires

DI1| Brown| Speed V1
DI2| Green| Speed V2
DI3| White| Speed V3
DI4| Red| Run/Stop
C| Black| Common

N.B.

• If the digital inputs are partially used, electrically insulate the unused wires.
• If the digital inputs are unused, insert the connector (A) instead of the 5-wire cord (see figure below).

Operation with digital inputs

The digital inputs can be operated in Manual or Timer mode.

They have the highest priority level: they act as MASTER over all the functions currently in use. Only the Run/Stop and DISP/FUNC buttons remain active.

|
---|---
When a digital input is used, the LED associated with the speed in question blinks rapidly

(DI1 = V1, DI2 = V2 or DI3 = V3).

|
To obtain an action through the digital inputs, the DI4 input must be closed.| DI4 ** Run/Stop Closed
---|---
If several digital inputs are switched simultaneously, only one will be carried out in the order of priority specified in the table opposite.|  | DI1 = V1| DI2 = V2| DI3 = V3
DI1 = V1| V1| V2| V3
DI2 = V2| V2| V2| V3
DI3 = V3**| V3| V2| V3

N.B.
Once the action associated with the digital input is complete (open contact), the filtration pump resumes the action for the current operational mode.

If the DI4 digital inlet is open, the filtration pump will not start and a stop will be displayed on the pump’s screen.

• Close the DI4 inlet.
• If necessary press RUN/STOP to start the filtration pump.

OPERATING THE PUMP

Power on
‘Power’ lights up and an LCD test runs on the screen, The software version is displayed on the screen

Priming phase
After switching on the pump, the priming phase starts automatically (this is the same after restarting the pump).

In Manual mode: selecting, setting and saving a custom speed

Note:
The water flow generated by the pump speed must be adapted to the volume capacity of the installed parts (filter, pipes…). If you are unsure call a professional.

Stopping/restarting the pump

SETTINGS

Note:

• To adjust the settings the pump must be powered on and in Manual mode (section 2.4), switched off or running (post-priming phase).
• If no button is pressed for 2 minutes, the display will go back to normal (showing the speed or StoP) and the settings will not be saved.

Setting the clock

Note:
Adjusting the time on the internal clock is important in Timer mode. It will remain saved if the pump is switched off.

Setting the priming phase

Setting the Skimmer function
See for an introduction to this function

Restoring the settings
To restore the default settings and erase the Timer mode settings, do the following:

Reminder: default settings and their value ranges

 | Priming| Speed preset buttons| Skimmer function| Timer function
---|---|---|---|---
Pr| o| V1| V2| V3| SF| St| S| t0| t1 _ t5
Units| s| rpm| rpm| rpm| rpm| min| h| rpm| hh-min| rpm| hh-min| rpm
Default| 240| 3000| 1500| 2400| 3000| 15| 1| 2800| 06-00| 2400| oFF| 0
Mini| 0 (oFF)| 600| 600| 600| 600| 0 (oFF)| 1 …| 600| 00-00| —| 00-00| 0/ 600
Maxi| 300| 3000| 3000| 3000| 3000| 30| … 3| 3000| 24-00| —| 24-00| 3000

Setting the Timer mode

• The control panel allows you to program multiple sequences or Timers t0 to t5, which do not need to follow a chronological order.

• Unused Timer settings will be deactivated.

• Timer ‘t0’ can be set to 00:00, 06:00 (by default), 12:00 or 18:00. It cannot be deactivated.

• You cannot adjust the speed of t0, it is set at 2400 rpm

• Identify the speed profile you would like to program. The image opposite is shown as an example.

• Check whether the internal clock has been set correctly.

DISPLAYING CURRENT SETTINGS

Note:

• The pump must be switched on, either running (post-priming phase) or stopped.
• To display the current settings, press DISP/FUNC.
• If no button is pressed for 15 seconds thereafter, the display will go back to normal (showing the current speed or Stop).

MAINTENANCE

1. Completely disconnect the pump from the mains power supply before opening the cover and cleaning the strainer. Clean the strainer basket regularly. Do not bang on the basket to clean it. Check the seal on the cover of the strainer and replace it if necessary.
2. The motor shaft is mounted on self-lubricating bearings which do not require any subsequent lubrication.
3. Keep the motor clean and dry and ensure the ventilation openings are not blocked.
4. The mechanical seal occasionally starts to leak and must then be changed.
5. Apart from cleaning the pool, all repairs, servicing and maintenance must be carried out by a Hayward®-approved agent or a qualified person.

Wear parts of the pump mentioned below should be maintained according to their estimated life:

• Mechanical seal 2 years or 10.000 hours.
• Motor bearings kit 2 years or 10.000 hours.
• Set of gasket (strainer, housing, bulkheads, drain) 2 years or 25.000 hours.
• Capacitor 2 years or 10.000 hours.

WINTERING

• Empty the pump by removing all the drain plugs and storing them in the strainer basket.
• Disconnect the pump, remove the pipe connectors and store the entire unit in a dry, well-ventilated place or at least take the following precaution: disconnect the pump, remove the 4 bolts attaching the pump housing to the motor bracket and store the unit in a dry, well-ventilated place. Then cover the pump housing and strainer to protect them.

N.B.:
Before recommissioning the pump, clean all the internal parts to remove dust, lime scale etc.

TROUBLESHOOTING

The motor does not start

1. Check the electrical connections, switches or relays, and the circuit breaker or fuses.
2. Ensure that the motor turns freely by hand.
3. Check that rotation speeds V1, V2 and V3 are not programmed at 0rpm. If they are, restore the factory settings.
4. If the screen displays any of the error messages below, please contact your vendor:

The motor stops, check

1. The cables, connections, relays etc.
2. Voltage drop on motor (frequently caused by cables that are too small).
3. That there is no seizing or overheating (by reading the absorbed current).

N.B.:
The motor on your pump is fitted with thermal protection which, in the case of overload, will automatically cut the circuit and prevent the motor from being damaged. This triggering is caused by abnormal usage conditions which need to be checked and corrected. The motor will restart without any intervention as soon as normal operating conditions are restored.

“OLOAD” appears on the display (overload or over-heating problem)

1. Check that the motor shaft turns freely
2. Check that no debris is preventing the turbine from rotating freely
3. Check that the motor is correctly ventilated
4. After correcting the problem, press the On/Off button

The pump does not prime

1. Ensure the strainer housing is filled with water, that the cover seal is clean and correctly positioned and that no air can enter. If necessary, tighten the cover lock screws.
2. Ensure that all the suction and discharge valves are open and not blocked and that the suction outlets in the pool are fully submerged.
3. Check that the pump draws by freeing the suction as close as possible to the pump:
4. If the pump does not draw despite being sufficiently full of priming water
5. Tighten the bolts and pipe accessories on the suction side.
6. Check the voltage to ensure that the pump is rotating at the correct speed.
7. Open the pump and check that nothing is blocking it inside,
8. Set a priming speed that is fast enough
9. Clean the filter and try again
10. Replace the mechanical shutter.
11. Try priming in re-circulation mode. If the pump is drawing normally, check the suction pipe and strainer which may be blocked or be allowing air to enter.

Noisy pump, check

1. That no air is entering the suction side and causing dull crackling in the pump.
2. There is no cavitation caused by insufficient diameter or a restriction in the suction tube. An over-sized discharge pipe can also cause cavitation. Use pipes of the correct size or purge the pipes if necessary.
3. No vibration is occurring due to incorrect fitting.
4. That there are no foreign bodies in the pump housing.
5. That the motor bearings have not seized due to excessive clearance, rust or prolonged overheating.

TECHNICAL GUIDE FOR THE PUMP

PARTS DESCRIPTION

TRISTAR VSTD SERIES

• SP3216VSTD
• SP3220VSTD

2+

7+

13+

14

|

Set of gaskets

---|---
–| Ventilateur
–| Capot ventilator
–| Motor Bearings Kit
–| Slinger

Bolt tightening order

• 185 INCH LBS
• 20.9 N m

K-FLO VSTD SERIES
SPK12615VSTD

2

| Cover kit (cover + o-ring)
3| Cover o-ring
4+5| Strainer basket
7+8| Drain kit
3+8+

11+

16+

24

| Pump gasket kit
10| Pump casing
11| Diffuser o-ring
12| Diffuser
13| Impeller VS 1,5HP
14+

15

| Mechanical seal kit

16

| Casing flange o-ring
17| Casing flange
18| Motor 1.5HP VS
19| Gland
20| Electronic module

21

| User interface VSTD
24+

25

| Set of unions
31+39

+42

+47

| Hardware kit
41| Slinger
46+48| Pump support

–

| Fan HG 0.50-1.50HP M
–| Fan cover VS

–

| Bearings kit Motor RF 1

RS II VSTD SERIES

• RS3016VSTD
• RS3020VSTD

4+7+

10+11

14

| Set of gaskets

MAX FLO XL VSTD SERIES

• SP2310VSTD
• SP2315VSTD

3+8+

11+16

24

| Pump gasket kit
10| Pump casing
11| Diffuser o-ring
12| Diffuser
13| Impeller VS 1,5HP
14+15| Mechanical seal kit
16| Casing flange o-ring
17| Casing flange
18+48| Pump support
18| Motor 1.5HP VS
19| Gland
20| Electronic module
21| User interface VSTD
24+25| Set of unions
31+39

+42

+47

| Hardware kit
41| Slinger
–| Fan HG 0.50-1.50HP M
–| Fan cover VS
–| Bearings kit Motor RF 1

Bolt tightening order

• 185 INCH LBS
• 20.9 N m

SUPERPUMP VSTD

• SP2611VSTD
• SP2616VSTD

4+8+

11+12

+19

| Set of gaskets
–| Fan
–| Fan cover
–| Motor Bearings Kit
–| Superpump 2″ male to 1,5″ female retrofit kit

E-FLO VSTD SERIES
EFLO126115VSTD

3+8+

11+16

+24

| Pump gasket kit
10| Pump casing
11| Diffuser o-ring
12| Diffuser
13| Impeller VS 1,5HP
14+

15

| Mechanical seal kit

16

| Casing flange o-ring
17| Casing flange
18| Motor 1.5HP VS
19| Gland
20| Electronic module

21

| User interface VSTD
24+25| Set of unions
31+39

42+47

| Hardware kit

41

| Slinger

46+48

| Pump support
4+8+

11+12

+19

| Set of gaskets
–| Fan
–| Fan cover VS

–

| Bearings kit Motor

WARRANTY CONDITIONS AND EXCLUSIONS FOR EU COUNTRIES

• All HAYWARD® products are covered for manufacturing defects or material defects for a warranty period of 3 years as of the date of purchase. Any warranty claim should be accompanied by evidence of purchase, indicating the date of purchase. We would therefore advise you to keep your invoice.
• The HAYWARD® warranty is limited to repair or replacement, as chosen by HAYWARD®, of the faulty products, provided that they have been subjected to normal use, in compliance with the guidelines given in their user guides, provided that the products have not been altered in any way, and provided that they have been used exclusively with HAYWARD® parts and components. The warranty does not cover damage due to frost and chemicals. Any other costs (transport, labour, etc.) are excluded from the warranty.
• HAYWARD® may not be held liable for any direct or indirect damage resulting from incorrect installation, incorrect connection, or incorrect operation of a product.
• To claim a warranty and to request repair or replacement of an article, please ask your dealer.
• No equipment returned to our factory will be accepted without our prior written approval.
• Wearing parts are not covered by the warranty.

ENVIRONMENTAL INFORMATION:

• Provision of waste electrical and electronic equipment from professionals. By Directive 2012/19/EU on the management of waste electrical and electronic equipment, this pump must be taken to a separate collection point. ==> Contact your distributor for more information.
• The proper management of electrical and electronic equipment helps to prevent damage to the environment and harm to human health. By Directive 2006/66/EC of the Council of the European Union of 6 September 2006 and with the waste that electrical and electronic equipment generates, the symbol accompanying this manual indicates that the battery incorporated in the pump must be disposed of separately.
• When the battery reaches the end of its life, it should be removed and taken to a separate collection point.

Procedure steps to remove the battery

Describe the procedure steps to remove the battery from the VS motor for recycling purposes.

DESCRIPTION OF THE STEPS

• STEP 1: Remove the power of the pump

• STEP 2: Remove the user interface lid

  • Unscrew the four screws of the corners. After that, carefully remove the lid. A wire is connected between the UI board and the PFC board.
  • A Philips screwdriver should be necessary.

• STEP 3: Find the battery location.

• STEP 4: REMOVE THE BATTERY
  Using a tool (small screwdriver or similar) introduce it into the hole indicated in the board for this purpose and carefully push the battery from its place.

• Now, you can pick up the battery with your fingers and put it in the right place for recycling.

Hayward® is a registered trademark of Hayward® Holdings, Inc. © 2023 Hayward® Holdings, Inc.

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