Yealink T57W Prime Business Phone User Guide

Yealink T57W Prime Business Phone

Package Contents

The following items are included in your package. If you find anything missing, contact your system administrator.
Note: We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in poor performance.

Assembling Your Phone

1. Attach the stand and adjust the angle of the screen.
   Note: You can also mount the phone to a wall.

2. Connect the handset and optional headset.

3. Optional: Connect the USB devices
   Note: The USB port can also be used to connect other USB devices, such as EXP50, USB headset and so on.

4. Connect the AC power or PoE
   Note : The phone should be used with Yealink original power adapter (5V/2A) only. The use of the third-party power adapter may cause the damage to the phone.

5. Connect to the network

   • Connect to the wired network
     Note: If you are connecting a PC to your phone, we recommend that you use the Ethernet cable provided by Yealink.

After the phone is connected to the network and supplied with power, it automatically begins the initialization process. After startup, the phone is ready for use. You can configure the phone via phone user interface or web user interface.

Configuring Your Phone
DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid network settings, for example, IP address, subnet mask, gateway address and DNS address. Set DHCP Option 66 to https://commportal.airespring.com/sip-ps/

Using Basic Call Functions

Placing a Call Using the handset

1. Pick up the handset.
2. Enter the number, and then tap Send.

Using the speakerphone:

1. With the handset on-hook, press
2. Enter the number, and then tap Send.

Using the headset:

1. With the headset connected, press to activate the headset mode.

2. Enter the number, and then tap Send. Enter the number, and then tap Send.
   Answering a Call
   Using the handset:

   • Pick up the handset
     Using the speakerphone:

   • Press
     Using the headset:

   • Press
     Note: You can reject an incoming call by tapping Reject

Ending a Call

Using the handset:

• Hang up the handset or tap End Call

Using the speakerphone:

• Press or End Call

Using the headset:

• Tap End Call

Redialing a Call:

• Press to enter the Placed Calls list, and then tap the desired entry.
• Press twice when the phone is idle to dial out the last dialed number.

Muting and Un-muting a Call:

• Press to mute the microphone during a call.
• Press again to un-mute the call.

Holding and Resuming a Call

To Hold a call:
Press or Hold during an active call.

To Resume the call, do one of the following:
If there is only one call on hold, press or Resume.
If there is more than one call on hold, select the desired call, and then press or Resume.

Transferring a Call:
You can transfer a call in the following ways:

Performing a Blind Transfer:

1. Press or Transfer during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press or B Transfer.

Performing a Semi-Attended Transfer

1. Press or Transfer during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press Send.
3. Press or Transfer when you hear the ring-back tone.

Performing an Attended Transfer

1. Press or Transfer during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press Send.
3. Press or Transfer when the second party answers.

Initiating a Conference Call
Note: You can split the conference call into two individual calls by tapping Split.

1. Tap Conference during an active call. The call is placed on hold.
2. Enter the number of the second party, and then tap Conference.
3. Tap Conference again when the second party answers. Three parties are now joined in the conference.

Listening to Voice Mails
Message waiting indicator on the idle screen indicates that one or more voicemail messages are waiting at the message center. The power indicator LED slowly flashes red.

To listen to voice messages:

1. Press or Connect.
2. Follow the voice prompts to listen to your voice messages.

Customizing Your Phone

Managing Call History

1. Press History.
2. Select an entry from the list.
3. Tap after the desired entry, and then you can do the following:
   • Press Send to call the entry.
   • Press Delete to delete the entry from the list.
   • Press Option, you can also do the following:
   • Select Detail to view detailed information about the entry.
   • Select Add to Contacts to add the entry to the local directory.
   • Select Delete All to delete all entries from the list.

Managing Contact Directory

Adding a contact:

1. Press Directory.
2. Press Add to add a contact.
3. Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
4. Press Save to accept the change.

Editing a contact:

1. Press Directory.
2. Tap after the desired entry.
3. Edit the contact information.
4. Press Save to accept the change.

Deleting a contact:

1. Tap Directory.
2. Tap after the desired entry and then tap Delete.
3. Press the OK when the LCD screen prompts “Delete selected item?”.

Adjusting the Volume

• Press to adjust the volume.

Setting Ring Tones:

1. Navigate to Menu->Basic->Sound->Ring Tones.
2. Select Common or the desired account.
3. Select the desired ring tone.
4. Tap Save to accept the change.

Ready to find out more? Contact us at 888-389-2899,
email sales@airespring.com, or visit our website at www.airespring.com

References

• Yealink Support
• Home | AireSpring
• Yealink | UC & C Terminal, Video Collaboration, Conference Phone, IP Phone, Headsets & Video Conferencing
• Resources - AireSpring
• Airespring Phone Settings
• Yealink Ticket

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