easee Home Intelligent Charging Station User Guide
- June 5, 2024
- easee
Table of Contents
easee Home Intelligent Charging Station
Introduction
Intended use
This product is intended solely for charging electrically powered vehicles
equipped with non-gassing batteries.
The product shall only be used with a charging cable according to IEC 62196.
The product must be firmly mounted on a wall or structure that covers the
entire back side of the product and has a sufficient load-bearing capacity. It
may only be operated with the approved operating parameters and under the
specified environmental conditions.
Uses other than those specified here are not permitted.
Conventions
- This symbol indicates that the respective instructions must only be carried out by an authorized electrician.
- This symbol indicates an immediate danger to life and health of individuals due to the effects of electrical energy. Non-observance of these instructions will result in serious damage to health up to and including life-threatening injuries.
Product overview
-
Front cover
Protects the electronics from external influences. -
Charge-berry
Contains the electronics for charging the vehicle. -
Backplate
For attaching and connecting to the charging infrastructure.
Installation kit
- TOOL
Features
- Touch button: The touch button is used to activate the Wi-Fi interface which is then used to configure the backplate during installation. This must be done by a certified electrician. Afterwards the Wi-Fi interface can be used as a fallback solution for controlling the Charging Robot in case it is offline (no Internet and Ease App support). The touch button may serve additional functions. Please use the online knowledge-base for other possible touch combinations and functions.
- Light strip: The light strip communicates the status of the Charging Robot at all times. Read more about this on page 17.
- RFID area: The integrated RFID reader enables access control of the Charging Robot and identification of different users. You can use it to unlock the charger with an Ease Key. Check our knowledge base at easee.support for more details on how to add and manage your Ease Keys.
- Type 2 socket: The Type 2 socket is completely universal and allows you to charge any type of electric vehicle using the appropriate charging cable. Furthermore, it is possible to permanently lock the charging cable, so you do not have to worry about it being stolen.
Technical specifications
General
- Dimensions (mm): 256 x 193 x 106 (H x W x D)
- Wall mounting (mm): c/c 160 x 125 (H x W)
- Operating temperature: -30 °C to +50 °C
- Weight: 1.5 kg
Charging
- Charging power: 1.4–22 kW
- 6 A 1 phase – 32 A 3 phase (automatically
- adjusted in relation to available capacity)
- Up to 7.36 kW at 32 A 1 phase
- Up to 22 kW at 32 A 3 phase (TN grid)
- Connection point: Type 2 socket (IEC 62196-2)
- Number of phases: 1 or 3 (fully dynamic)
- Voltage: 3 x 400 V AC/ 230 V AC (±10 %)
- Mains frequency: 50/60 Hz
- Built-in energy meter (±2 %)
- Ease Home: Load balancing of up to 3 units per circuit
- Ease Charge: Load balancing of up to 101 units per circuit
Sensors and indicators
- Light strip with LEDs showing the status of the charger
- Touch button for manual adjustment
- Temperature sensors in all main contacts
Connectivity
- Built-in e SIM (LTE Cat M1/ 2G /GPRS)
- Wi-Fi 2.4 GHz b/g/n connection
- Ease Link RFTM
- Control charging via Ease App
- RFID/NFC reader
- OCPP 1.6 via our API
Protection
- Integrated overload protection according to
- EN IEC 61851-1:2019
- Built-in RCD for ground fault protection (30 mA AC/
- 6 mA DC) according to EN 61008-1 and IEC 62955
- Degree of protection: IP54 (the backplate is IP22 without cover)
- Impact resistance: IK10
- Fire class: UL94
- Insulation class: II
- Overvoltage category III
Installation
- Installation network: TN, IT or TT (detected automatically)
- Installation circuit breaker: Max 40 A (Ease Home) and 80 A (Ease Charge) overload protection. The short-circuit current at the charging point (IkMax) must not exceed 10 kA. If required by the installation method, type-A earth fault protection can be used for the circuit. Wire cross-section: up to 16 mm2 (single cable)/ up to 10 mm2 (parallel connection)
- Cable diameter: 8–22 mm
- Terminal torque: 5 Nm
- Cable strip length: 12 mm
Safety instructions
Read the entire manual carefully before installing and operating the product. Observe the following instructions:
Safety instructions for the installation
-
This product shall only be installed, repaired or serviced by an authorized electrician. All applicable local, regional and national regulations for electrical installations must be respected
-
Danger to life due to high electrical voltage. Never make any changes to components, software or connecting cables.
-
The installation must not be carried out in the vicinity of explosive atmospheres or in areas where there is a risk of flowing water.
-
The product must be installed on a permanent location. The connections of the Charge-berry and backplate are designed for a limited number of plugging cycles.
-
The product must be installed on a wall or structure with sufficient load bearing capacity.
-
The charger must always be installed on a surface
that covers the entire back side area of the product -
The terminals in the backplate are energized when the power circuit is closed and must never be in direct contact or in contact with anything other than the plug-in electronics (Charge-berry).
-
The PIN code is located on the front of the Charge-berry and is required for installation. After installation, paste the PIN code on the back of the manual or in a safe place, e.g. inside of the fuse cabinet door.
Safety instructions for operation
- Danger to life due to high electrical voltage. Never make any changes to components, software or connecting cables.
- Never use or touch the product if it is damaged or does not function properly.
- Always have the prescribed maintenance, installation and any repair work carried out by an authorized electrician and in accordance with local requirements.
- If a fire occurs, use CO2 for extinguishing. To extinguish it with water or foam, the system must be first de-energized (electrically disconnected).
- Never clean the Charging Robot with high pressure or running water.
- Do not immerse the product in water or other liquids.
- If the light strip on the product lights up red, there is a fault. For more information,
- Make sure that children do not play with the product.
- Never touch the contacts of the Type 2 socket and never insert foreign objects into the product.
- Never use the charging cable if it is damaged or if the connections are wet or dirty.
- Do not use extension cords or adapters in combination with the product.
- The charging cable must only be removed from the Charging Robot by pulling the plug handle, not by pulling the cable.
- Make sure the charging cable does not cause a tripping hazard or risk being run over by a car.
- Avoid direct sunlight for optimal operation in all weather conditions.
- Do not use the product near strong electromagnetic fields or in the direct vicinity of radio transmitters.
BEFORE THE INSTALLATION
Planning the installation
WARNING! This product shall only be installed, repaired or serviced by an
authorized electrician. All applicable local, regional and national
regulations for electrical installations must be respected.
Prior to the installation, it is recommended that you consider future charging
needs, so that you can easily expand accordingly in the future.
If several Charging Robots are connected to the same circuit, the total
current is dynamically distributed between them. The connected Charging Robots
communicate wirelessly between themselves, ensuring that the specified total
current of the charging infrastructure is not exceeded. The maximum charging
current is set during configuration.
Check the following before starting the installation
- Where should the Charging Robot be installed?
- Is the connected electrical load of the house sufficient or does it need to be increased? Does a new cable have to be laid? (An external approval may be required). Should the incoming supply cable be upgraded?
- Do you intend to install additional Charging Robots in the future?
- How is the electrical circuit protected?
- Which installation method is planned to be used?
Pay attention to the following when planning the installation
- The correct selection of the grounding/earthing system, conductors and protective measures (basic protection/ fault protection).
- The correct insulation of touchable and conductive parts.
- Sufficient dimensioning of cables.
- The selection of the overcurrent and overvoltage protection.
- The correct calculation of the short-circuit current as well as a short-circuit proof installation method.
Residual Current Device (RCD)
A Residual Current Device (RCD), according to EN 61008-1 and IEC 62955, is
integrated in the Charging Robot. This will switch off the current to the
electrical vehicle if a residual current of 4-6 mA DC and/or 20-30 mA AC
occurs. The RCD is reset by unplugging the charging cable and plugging it in
again. The integrated RCD is automatically tested and calibrated at regular
intervals by the Charging Robot.
The integrated RCD has no influence on the function
of external protective devices. On a dedicated circuit, where a Class II
(double insulated) cable is supplying the Charging Robot(s), no external RCD
is required. For other installation scenarios local wiring regulations may
vary and must be consulted.
For an optimal result, we recommend that you do the following
- We always recommend a 3 phase installation if possible, to make it future-proof.
- If possible, use the largest approved cable cross-section
- Consider the installation of Ease Ready backplates if the acquisition of further Charging Robots is planned for the future.
- To avoid overloading the building’s main fuse, the Ease Equalizer can be used for dynamic load balancing. The maximum current value can also be set as required during configuration.
Special notes for Ease Home and Ease Charge
- In addition to the integrated residual current device (RCD), an overload protection is integrated in the Charging Robots
- Several backplates can be connected in parallel, as each Charging Robot has its own protective device.
- The Charging Robots can handle a maximum short-circuit current (Ipk, max) of 10 kA. When surveying the installation, it must be checked whether further protection should be provided.
- If the charging infrastructure includes more than one Charging Robot, the backplate that is configured first becomes the master of its circuit.
- If more than 2 units are installed, the master unit should be located in the middle of the installation (if possible) for an optimal Ease Link communication.
Technical notes for Ease Home
- The circuit with one or more Charging Robots can be fused up to 40 A as long as the maximum short-circuit current (Ipk, max) of 10 kA is not exceeded.
- A maximum of 3 Charging Robots on the same circuit is supported with Ease Home. Technical notes for Ease Charge
- The circuit with one or more Charging Robots can be fused up to 80 A as long as the maximum short-circuit current (Ipk, max) of 10 kA is not exceeded.
- A maximum of 101 Charging Robots on the same circuit (fuse) is supported with Ease Charge.
- Site Key: During installation, a Site Key must be used to assign the Charging Robots to the correct location in the Ease Cloud. A Site Key will automatically be generated when creating a new charging site using the Ease Installer App or it can be obtained by creating a new charging site at easee.cloud.
Your house, power grid and EV
The Charging Robot automatically adapts to the power grid, the electric car
and the capacity of the electrical installation. In the table below you can
see what charging effect you can expect from your installation and situation.
The table below is only meant as a guide.
NOTICE! The type of installation as well as cable cross-sections must be
determined by a qualified electrician in accordance with valid local, regional
and national regulations for electrical systems.
Load
|
Charging power
|
---|---|---
Ampere (A)
|
1 phase (kW)
|
3 phase (kW)1
6
|
1.4
|
4.1
8
|
1.8
|
5.5
10
|
2.3
|
6.9
13| 3.0|
9
16
|
3.7
|
11
20
|
4.6
|
13.8
25
|
5.8
|
17.3
32
|
7.4
|
22
Installation instructions
WARNING! This product shall only be installed, repaired or serviced by an
authorized electrician. All applicable local, regional and national
regulations for electrical installations must be respected.
WARNING! Turn off the power before you begin the installation. Use
extreme caution and follow instructions carefully.
- Charging Robot Opening
WARNING! Be sure to read the safety instructions ٓof this product before you start the installation.
- Bend down the lower part of the rubber cover and insert the two ends of the supplied tool into the two openings at the bottom of the front cover.
- Pull the tool until the front cover comes loose and remove the cover.
- Grasp the Type 2 socket and push upwards with good force until the Charge-berry disconnects.
- Back plate Mounting
- Fix the backplate to a wall or structure with sufficient load-bearing capacity using the 4 screws provided in the mounting kit. Use suitable wall plugs for mounting and observe the recommended installation height
- Turn off the power before proceeding with the installation.
NOTICE! If you are going to install multiple backplates, now would be a
good time to mount them as well.
IMPORTANT! The installation wall must cover the entire back of the
product.
- Back plate Preparing
- Shorten the sealing plug to fit the cable. The hole should be slightly smaller to ensure a good seal.
- Insert the cable through one of the 4 cable entries and secure it to the backplate with the strain relief provided.
- Close all cable entries that are not in use with the blind sealing plugs supplied.
- Backplate Wiring
- Strip the individual wires by 12 mm. If the cable has flexible conductors, it is recommended to use ferrules on stranded wires. Use correct tools to press them.
- Tighten the screw terminal with a torque of 5 Nm.
NOTICE! When connecting multiple backplates in parallel, each screw
terminal serves as a coupling point for adjacent backplates. All backplates
must be connected with the same phase sequence. External junction boxes or
flat cables can be used if it is more convenient.
NOTICE! It’s recommended to follow the existing color codes used in the
installation. Depending on national standards, the colors of the cables can
vary from the illustrations. The illustrations in this manual follow the IEC
60446 standard.
NOTICE! Before turning on the power, make sure the wires are properly
connected and tightened. Test this by pulling on each wire.
- Back plate Installing
-
Scan the QR code to download the Ease Installer App and create a free account.
NOTICE! Your phone needs to support NFC. -
Select one of the two site setups in the Installer App:
- Create new site : If this is a completely new charging site, select “Create new site”. Enter the installation details, follow the on-screen instructions and return to this guide afterwards.
- Update existing site: If this site already has one or more Charging Robots installed or if it has been created by an operator (Ease Charge), select “Update existing site” and search for the site address. On “Site overview”, select the circuit that you want the backplate to be part of and select “Add another backplate”. Follow the on-screen instructions and return to this guide afterwards.
NOTICE! If the charging circuits include more than one Charging Robot, the backplate that is configured first becomes the master unit of the charging infrastructure. To achieve the best communication flow, the center backplate should be configured first.
- Charge-berry Attaching
- WARNING! Turn on the power. The terminals of the backplates are now electrically live.
- Position the Charge-berry to fit into the slots on the backplate located in the center of the installation.
- When the Charge-berry is in the track, press it forcefully down until you hear a click۔
- Front cover Closing
Before closing the front cover, it is possible but optional to lock the Charge-berry with a padlock (see recommended padlock size on page 19). Locking the electronics adds an extra level of security (padlock is not included).
- Hang the front cover at the top of the backplate and let it fall into place.
- Press the bottom of the front cover until you hear a click.
- Bend the lower part of the rubber cover down.
- Screw in the locking screw at the bottom of the
Close the rubber cover. If the cable is inserted from the bottom, you can cut
a corresponding hole in the rubber cover to ensure a neat installation.
Your Charging Robot is now ready for use!
Daily Use and Operation
How do I charge?
WARNING! Observe the safety instructions before using the product.
Make sure that the following requirements are met before using the Charging
Robot:
- The authorized electrician have set up the electrical connection properly.
- The charger is properly configured.
- The software is up to date
- If you have set up access control, unlock it by using a registered RFID tag or disable it from the Ease App or the local Wi-Fi interface.
- Check the charging cable and connector for damage and impurities such as foreign objects and water ingress before charging.
- Connect the charging cable to the Charging Robot and your electric car. The charging process starts and adapts automatically to the electric car and the available energy at any time according to the configuration.
If the car does not start charging, check that charging is activated in your
car and that the connectors are properly plugged in. If charging still does
not start, check what might be the cause
Smart charging
Some operators offer smart charging which will delay charging to a suitable
point in time, often tied to electricity price or similar mechanisms. When
Smart charging is active the LED strip is lit blue, charging will not start
until the operators criteria for charging is met. Contact you operator to know
more and to find out if they offer this service.
Apps and interfaces
Wi-Fi interface
The Wi-Fi interface is currently intended for local operations of the charger
when no internet is available, but it will soon be replaced with local control
in the Easee App to make your life even easier.
To access the Wi-Fi interface follow the guide:
support.easee.com/help/s/article/WiFi-
Interface
Ease App
- The Ease App is intended for everyday use of your Ease products. It can be used anywhere in the world through the Ease Cloud.
- The Ease App can be downloaded from the application store of your iOS or Android mobile device.
Ease Portal
The Ease Portal is a tool intended for administration of one or several Ease
sites. The Portal is mainly intended for site owners, installers,
administrators, service providers and people who need to manage several
products and sites from one interface.
Go to easee.support for more information on our
interfaces.
Charging Robot interface
Maintenance
General maintenance
If the product is installed in public spaces and is accessible to everyone,
observe local and national requirements (e.g. Norway NEK400 part 6.1) in
addition to the procedures below.
- Ensure that the charger does not have any signs of mechanical damage.
- Visually inspect the Type 2 socket for wear and tear at regular intervals according to local regulations. If the pins are discolored or damaged, please contact your authorized electrician.
Cleaning
The product does not require cleaning to operate properly. Nevertheless, if
the product needs to be cleaned for cosmetic reasons, this is possible
- Use a damp cloth and an all-purpose household cleaner. Avoid using strong chemicals that contain oil or alcohol, as this will discolour the plastic.
- Do not use running water or high pressure water jets.
Insulation testing (authorized electrician only)
Insulation testing should be performed before a Charge-berry is installed
in the backplate. Testing the circuit insulation with the Chargeberry
installed in the backplate may damage the electronics or impact the reading
negatively. Practical details
Warranty
The device is free from material defects and is in accordance with laws and
regulations for consumer protection in the country where the product is
purchased. All correctly installed Ease hardware is covered by our 3 years*
limited warranty. If your charger needs to be repaired within this warranty
period, please contact your Easee supplier. Further information can be found
at easee.support
- Some countries may have extended warranty.
Safety
The product shall be installed according to local regulations for low voltage
electrical installations.
The product is designed and tested according to the EN 61851 standards for
electric vehicle conductive charging system. It includes a built-in RCD able
to safely break the circuit in the event of a 30 mA AC or 6 mA DC fault in
accordance with IEC 61008 and IEC 62955.
Standards
Ease Home and Charge are in compliance with Low Voltage Directive 2014/35/EU,
Radio Equipment Directive 2014/53/EU, EMC Directive 2014/30/EU and RoHS
Directive 2011/65/EU. In UK, Ease Charge is in compliance with the UK Smart
Charging Regulations.
The full text of the EU Declaration of Conformity and the UK Smart Charging
Regulations Statement of Compliance and Technical File are available at the
following internet address: easee.support
Max transmitted power
- Radio: 100 mW at 863–870 MHz WiFi: 50 mW at
2.4–2.472 GHz. GSM: 2 W at 880–915 MHz, 1 W at
1710–1785 MHz, 200 mW at 703–748 MHz, 832–862 MHz, 880–915 MHz, 1710–1785 MHz and 1920–1980 MHz
Product life cycle
- Transportation: The charger should always be transported within its original packaging. No other items should be stored on top of the box other than Ease chargers. Should the box be dropped or otherwise impacted, a visual inspection should be done in order to verify potential damage.
- Storage: The electronics are hermetically sealed and will not get damaged if stored in humid areas. However, in order to preserve the packaging and its contents, we recommend storage in a tempered, dry and well-ventilated area. Relative humidity should not exceed 80% and no corrosive gas should be present. Storage or transportation environment must never exceed the limits provided in the technical specifications of the charger
- Dismounting: Perform a factory reset of the device before powering it down. This is done via the Installer App. Dismounting shall only be performed by an authorized electrician. The power supply to the charger must be isolated before dismounting starts. Use the installation guide and follow the steps in reverse in order to dismount the Charging Robot in the correct order.
- Disposal: This electronic equipment must not be disposed of in household waste. For the return of old devices, free collection and acceptance points may be available in your vicinity. Observe local regulations for correct and environmentally friendly disposal. If the old electronic equipment contains personal data, you are responsible for deleting it yourself before returning it.
Padlock dimensions
Max total lock height: 56 mm. Shackle height (outer dimension): 19–20 mm.
Shackle thickness: 3.2–4 mm.
Data protection
When the product connects to the Internet, personal data is sent to Ease AS.
You will receive more information about data protection during the
configuration of your Charging Robot.
Repair
If your charger needs to be repaired, please contact your Ease supplier.
Returns and complaints
Contact your distributor or Ease Customer Support regarding the return and
complaint of your product.
Customer support
Download the latest manuals, find answers to frequently asked questions and
useful documents and videos for your product at
easee.support.
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
The latest version of this publication can be downloaded at
http://easee.support
No part of this publication may be reproduced or transmitted in any form or by
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trademarks of Ease AS. Ease products can be protected by one or more patents.
All other products and services mentioned may be trademarks or service marks
of their respective owners.
Illustrations of the product and user interface are exemplary and may differ
from the actual appearance.
May 2022 – Version 5.02 © 2019 by Ease AS. All rights reserved.
Easee AS Grenseveien 19
4313 Sandnes, Norway
www.easee.com