easee 11KW Charge Lite User Guide
- May 15, 2024
- easee
Table of Contents
easee 11KW Charge Lite User Guide
How do I charge?
Read the Important product information guide in the product packaging or at easee.com/manuals before using the product.
Operation of the product using the app features requires a mobile device with Bluetooth support.
Make sure that the following requirements are met before using the Charging Robot:
- The product and its electrical connection has been installed by an authorised electrician according to the Installer guide.
- The charger is properly configured.
- The software is up to date (see the Charging Robot interface).
- If you have set up access control, unlock it by using a registered RFID tag (see the Features) or disable it from the Easee App or the local interface.
- Check the charging cable and connector for damage and impurities such as foreign objects and water ingress before charging.
- Connect the charging cable to the Charging Robot and your electric car. The charging process starts and adapts automatically to the electric car and the available energy at any time according to the configuration.
If the car does not start charging, check that charging is activated in your car and that the connectors are properly plugged in. If charging still does not start, check what might be the cause on the Charging Robot interface section.
Smart charging
Some operators offer smart charging which will delay charging to a suitable
point in time, often tied to electricity price or similar mechanisms. When
Smart charging is active the LED strip is lit blue, charging will not start
until the operators criteria for charging is met. Contact you operator to know
more and to find out if they offer this service.
NOTES
- Type designation: Easee AC Charger Platform CB-A3-2.
- The operating temperature of the charger is -30 °C to +40 °C.
Apps and interfaces
Easee App
The Easee App gives full control and status over your charger. It´s intended
for everyday use of your Easee products, through the Easee Cloud.
To download the app, scan the QR code or go to:
easee.com/app
Local interface
The local interface is intended for local operations of the charger when no
internet is available.
Read more about the local interface at: easee.com/support/localinterface
Easee Portal
The Easee Portal is a tool intended for administration of one or several Easee
sites. The Portal is mainly intended for site owners, installers,
administrators, service providers and people who need to manage several
products and sites from one interface.
Go to easee.com/support for more information on our interfaces.
Features
- Touch button: The touch button is used to activate the local interface. The local interface is intended for local operations of the charger when no internet is available. Read more about the local interface at: easee.com/support/localinterface
- Light strip: The light strip communicates the status of the Charging Robot at all times. (See Charging Robot interface).
- RFID area: The integrated RFID reader enables access control of the Charging Robot and identification of different users. You can use it to unlock the charger with an Easee Key. Check our knowledge base at easee.com/support for more details on how to add and manage your Easee Keys.
- Type 2 socket: The Type 2 socket is completely universal and allows you to charge any type of electric vehicle using the appropriate charging cable. Furthermore, it is possible to permanently lock the charging cable, so you do not have to worry about it being stolen.
NOTE: Adaptors should not be used on the charger or the charging cable. The charging cable must have appropriate sockets on each end.
Charging Robot interface
| Light description | Status |
|---|
White – constant light, only at the bottom 2 LEDs – master unit / 1 LED –
secondary units| Standby
White – constant light| Car connected
White – pulsating light| Charging in progress
Blue – constant light| Smart charging enabled (car connected)
Blue – pulsating light| Smart charging in progress
At startup, the LEDs turn on one by one. When the charger is updating, one or
more LEDs will flash green while this is in progress.| Updating software
(updating can take up to 30 minutes) NOTE! The car must be disconnected before
a software update can be completed.
White – flashing light| Waiting for authentication by an RFID tag. Hold the
RFID tag against the RFID area of the Charging Robot in order to authenticate
and initiate the charging.
White – fast flashing light| RFID-tag received (awaiting key verification)
Red – flashing light, with warning sounds| WARNING Critical error! Turn off
the power and remove the charging cable from the Charging Robot. The power can
then be turned back on if necessary. The flashing red light will continue, but
the warning sound will stop when the charging cable is disconnected. The
charger is blocked from further use, cannot be reset and has to be replaced.
Contact customer support.
Red – flashing light| WARNING Critical error! The charger is blocked from
further use, cannot be reset and has to be replaced. Contact customer support.
Red – constant light| General error. Unplug the charging cable and replug it
to the Charging Robot. If the red light persists, check the Easee App or our
knowledge base1 for further information.
Red – constant light, with warning sounds| Wires are connected incorrectly.
Consult an authorised electrician
Red – pulsating light| The Charging Robot has measured an abnormal temperature
and has entered in safe mode. Please go to our knowledge base1 for further
information.
Yellow – flashing light, only at the bottom| The Charging Robot is waiting to
be configured. Consult an authorised electrician.
Maintenance
General maintenance
- Ensure that the charger and charging cable do not have any signs of mechanical damage.
- Visually inspect the Type 2 socket for wear and tear at regular intervals according to local regulations. If the pins are discoloured or damaged, please contact your authorised electrician.
- If the charging cable is damaged, replace the charging cable.
- The locking mechanism should not be touched.
- Do not store the charging cable on or near the ground.
Cleaning
The product does not require cleaning to operate properly. Nevertheless, if
the product needs to be cleaned for cosmetic reasons, this is possible.
- Use a damp cloth and an all-purpose household cleaner. Avoid using strong chemicals that contain oil or alcohol, as this will discolour the plastic.
- Do not use running water or high pressure water jets.
Serviceable parts
These are the components of the Charge Lite charger that can be
exchanged:
- Charge berry (as a complete unit)*
- Front cover socket cap
- Front cover
*No parts or components inside of the Charge berry are exchangeable. The Charge berry is exchangeable only as a complete unit.
Repair
If your charger needs to be repaired, please contact your Easee supplier. Do
not open or otherwise disassemble the Chargeberry.
Returns and complaints
Contact your distributor or Easee Customer Support regarding the return and
complaint of your product.
Customer support
Download the latest manuals, find answers to frequently asked questions and
useful documents and videos for your product at
easee.com/support.
Practical details
Warranty
The device is free from material defects and is in accordance with laws and
regulations for consumer protection in the country where the product is
purchased. All correctly installed Easee hardware is covered by our 3 years
limited warranty. If your charger needs to be repaired within this warranty
period, please contact your Easee supplier. Further information can be found
at easee.com/support.
Some countries may have extended warranty.
For Austria, Finland, Germany, Netherlands, Switzerland:
Charge Lite is a home-charging device manufactured and designed strictly for
residential use only. Charge Lite chargers shall not be used for non-
residential use. Residential use is to be understood as use in or around an
individual’s own residence. The Charge Lite charger at all times must make use
of an individual’s private connection to the electricity grid. Charge Lite
chargers cannot be used for charging electric vehicles for which reimbursement
is desired, based on the realized consumption of electricity. The Charge Lite
charger cannot be used to calculate this consumption.
For Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Greece,
Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Norway,
Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UK:
Charge Lite is not MID compliant. In some markets, MID compliance is not a
requirement yet for charging electric vehicles for which reimbursement is
expected or consumption is reported as a cost in tax filings; please check
local rules for more information.
Contact details
Easee ASA
Grenseveien 19
4313 Sandnes, Norway
Org. nr: 920 292 046
You can find additional contact details for your country at easee.com.
The information in this document is for information purposes only, is provided as is, and may be subject to change without notice. Easee ASA, including its subsidiaries, does not accept any liability for the correctness or completeness of the information and illustrations, and is not liable or responsible for your considerations, assessments, decisions or absence of such, or other use of the information in this document.
No part of this publication may be re-published, reproduced, transmitted or re-used in any other form, by any means or in any form, for your own or any third-party’s use, unless otherwise agreed with Easee or its subsidiaries in writing. Any permitted use shall always be done in accordance with good practice and ensure that no harm may be caused to Easee or by misleading the consumer.
Easee and Easee products, product names, trademarks and slogans, whether registered or not, are Easee’s intellectual property and may not be used without Easee’s prior written permission. All other products and services mentioned may be trademarks or service marks of their respective owners.
November 2023 – Version 1.04
© 2023 by Easee ASA. All rights reserved.
Easee ASA
Vassbotnen 23
4033 Stavanger, Norway
www.easee.com