Hisense HS312 3.1 Channel Premium Sound Bar with Wireless Subwoofer User Manual
- June 5, 2024
- Hisense
Table of Contents
HS312 3.1 Channel Premium Sound Bar with Wireless Subwoofer
User Manual
**** Before using the sound bar, please read this manual thoroughly and retain it for future reference.
Important Safety Instructions
****|
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
| ****
---|---|---
AVIS
RISQUE DE CHOC ÉLECTRIQUE
NE PAS PUVRIR
The lightning flash with the arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
“dangerous voltage” within the product’s enclosure that may be of sufficient
magnitude as to constitute a risk of electric shock to the person.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Safety
- Read these instructions – All the safety and operating instructions should be read before this product is operated.
- Keep these instructions – The safety and operating instructions should be retained for future reference.
- Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to.
- Follow all instructions – All operating and usage instructions should be followed.
- Do not use this apparatus near water – The appliance should not be used near water or moisture – for example, in a wet basement or near a swimming pool and the like.
- Clean only with a dry cloth.
- Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- Do not install near any heat sources such as radiators, heaters, stoves, or other apparatus (including amplifiers) that produce heat.
- Do not defeat the safety purpose of the polarized or grounding plug. A polarized plug has two blades one wider than the other. A grounding plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
- Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket or table specified by the manufacturer, or sold with the apparatus. When a cart or rack is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.- Unplug the apparatus during lightning storms or when unused for long periods of time.
- Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as a power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the unit has been exposed to rain or moisture, does not operate normally, or has been dropped.
- This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to the electrical earth.
- The apparatus shall not be exposed to dripping or splashing. No objects filled with liquids, such as vases, shall be placed on the apparatus.
- The minimum distance around the apparatus for sufficient ventilation is 5cm.
- The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, tablecloths, curtains, etc…
- No naked flame sources, such as lighted candles, should be placed on the apparatus.
- Batteries should be recycled or disposed of as per state and local guidelines.
- The use of apparatus in moderate or tropical climates.
Caution:
– Use of controls or adjustments or performance of procedures other than those
described herein, may result in hazardous radiation exposure or other unsafe
operation.
– To reduce the risk of fire or electric shock, do not expose this apparatus
to rain or moisture. The apparatus must not be exposed to dripping or
splashing and objects filled with liquids, such as vases, must not be placed
on the apparatus.
– The mains plug/appliance coupler is used as the disconnect device, the
disconnect device must remain readily operable.
– Danger of explosion if the battery is incorrectly replaced. Replace only
with the same or equivalent type.
Warning
- The battery (batteries or battery pack) shall not be exposed to excessive heat such as sunshine, fire or the like.
- Before operating this system, check the voltage of this system to see if it is identical to the voltage of your local power supply.
- Do not place this unit close to strong magnetic fields.
- Do not place this unit on the amplifier or receiver.
- If any solid object or liquid falls into the system, unplug the system and have it checked by qualified personnel before operating it any further.
- Do not attempt to clean the unit with chemical solvents as this may damage the finish. Use a clean, dry, or slightly damp cloth.
- When removing the power plug from the wall outlet, always pull directly on the plug, and never yank on the cord.
- Changes or modifications to this unit not expressly approved by the party responsible for compliance will void the user’s authority to operate the equipment.
- The rating label is pasted on the bottom or back of the equipment.
Battery usage CAUTION
To prevent battery leakage which may result in bodily injury, property damage,
or damage to the apparatus:
– Install all batteries correctly, + and – as marked on the apparatus.
– Do not mix old and new batteries.
– Do not mix alkaline, standard (Carbon-Zinc) or rechargeable (Ni-Cd, Ni- MH,
etc.) batteries.
– Remove batteries when the unit is not used for a long time.
Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
We hereby declare that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG,. Inc.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2020 Dolby Laboratories. All rights reserved.
Roku TV Ready and the Roku TV Ready logo are trademarks of Roku, Inc.
Supported input audio formats
The audio formats supported by this system are as follows.
| Format | Function |
|---|---|
| HDMI 1 HDMI 2 | TV ARC |
| LPCM 2ch | |
| LPCM 5.1 ch | |
| LPCM 7.1 ch | |
| Dolby Digital a | |
| Dolby TrueHD | |
| Dolby Digital Plus | |
| Dolby Atmos – Dolby TrueHD | |
| Dolby Atmos – Dolby Digital Plus |
√: Supported formats.
X: Unsupported format.
Note: The HDMI IN 1/2 jack does not support copy-protected audio formats
such as Super Audio CD or DVD-Audio.
Supported HDMI video formats
The video formats supported by this system are as follows.
Resolution| Frame rate| 3D| Color space| Color depth| [HDMI Signal Format]
setting
---|---|---|---|---|---
4K
4096 x
2160p3)
3840 x
2160p| 50/59.94/60 Hz| | RGB 4:4:4
YCbCr 4:4:4| 8 bits| [enhanced format] ¹)
–| YCbCr 4:2:2| 8/10/12 bits
–| YCbCr 4:2:0| 10/12 bits
23.98/24/25/ 29.97/30 Hz| | RGB 4:4:4
YCbCr 4:4:4| 10/12 bits
4K
4096 x
2106p3)
3840 x
2106p| 50/59.94/60 Hz| –| YCbCr 4:2:0| 8 bits| [standard format]²
23.98/24/25/
29.97/30 Hz| | RGB 4:4:4
YCbCr 4:4:4| 8 bits
–| YCbCr 4:2:2| 8/10/12 bits
1920 x
1080p| 25/29.97/30/50/
59.94/60 Hz| | 4:4:4 YCbCr
4:4:4 YCbCr
4:2:2| bits 8/10/12
23.98/24 Hz|
1920 x 1080i| 50/59.94/60 Hz| Ο
1280 x 720p| 50/59.94/60 Hz|
23.98/24/29.97/30 Hz| –
720 x 480p| 59.94/60 Hz|
720 x 576p| 50 Hz|
640 x 480p| 59.94/60 Hz| –| RGB 4:4:4|
○: Compatible with side-by-side (half-width)³ format 3D signals
◎: Compatible with frame packing and 3D signals in³ format
- Please use a high-quality high-speed HDMI Ethernet cable that supports 18Gbps.
- Please use a high-quality high-speed HDMI Ethernet cable.
What’s in the Box
- Power cord quantity and plug type vary by region.
• Design and specifications are subject to change without notice.
Identifying the Parts
Main Unit
-
Remote Control Sensor
Receive signal from the remote control. -
Display Window
Show the current status. -
(ON/OFF) button
Switch the unit between ON and Standby mode. -
** (SOURCE)** button Select the play function.
-
VOL+/VOL- buttons Increase/decrease the volume level.
-
Screws
Remove the screws then install the wall mounting screws into the back of the unit -
USB Socket
Insert the USB device to play music.
-
LINE IN Socket Connect to an external audio device.
-
OPTICAL Socket
-
COAXIAL Socket
-
HDMI OUT (ARC) Socket Connect to a TV via HDMI cable.
-
HDMI IN 1 / HDMI IN 2 Sockets
-
AC~ Socket
Connect to the power supply.
Wireless Subwoofer
- AC~ Socket Connect to power.
- PAIR button Press to activate the pairing function between the main unit and the subwoofer.
- PAIR Indicator Light stops blinking once the Subwoofer is paired with the Soundbar.
Remote Control
1| | Switch the unit between ON and STANDBY mode.| 
---|---|---|---
2| **| Mute or resume the sound.
3| SOURCE**| Select the play function.
4|
| Select the Bluetooth mode.
5| VOL+/VOL-| Increase/decrease the volume level.
6|
| Skip to previous/next track in BT/USB mode.
7|
| Play/pause/resume playback in BT/USB mode. Press and hold to activate the
pairing function in Bluetooth mode or disconnect the existing paired Bluetooth
device.
8| EQ| Select a preset sound effect.
9| SURR| Adjust the surround ON/OFF.
10| DIMMER+/-| Adjust display brightness.
11| BASS| Press “BASS” then press VOL+/- button to increase or decrease
the bass.
12| TREBLE| Press “TREBLE” then press VOL+/- button to increase or
decrease the treble.
Preparations
Prepare the Remote Control
The provided Remote Control allows the unit to be operated from a distance.
- Even if the Remote Control is operated within the effective range of 19.7 feet (6m), remote control operation may be impossible if there are any obstacles between the unit and the remote control.
- If the Remote Control is operated near other products which generate infrared rays, or if other remote control devices using infra-red rays are used near the unit, it may operate incorrectly. Conversely, the other products may operate incorrectly.
Replace the Remote Control Battery
- Press and slide the back cover to open the battery compartment of the remote control.
- Insert two AAA-size batteries (included). Make sure the (+) and (–) ends of the batteries match the (+) and (–) ends indicated in the battery compartment.
- Close the battery compartment cover.
Precautions Concerning Batteries
- Be sure to insert the batteries with correct positive “ + ” and negative “ – ” polarities.
- Use batteries of the same type. Never use different types of batteries together.
- Either rechargeable or non-rechargeable batteries can be used. Refer to the precautions on their labels.
- Be aware of your fingernails when removing the battery cover and the battery.
- Do not drop the remote control.
- Do not allow anything to impact the remote control.
- Do not spill water or any liquid on the remote control.
- Do not place the remote control on a wet object.
- Do not place the remote control under direct sunlight or near sources of excessive heat.
- Remove the battery from the remote control when not in use for a long period of time, as corrosion or battery leakage may occur and result in physical injury, and/or property damage, and/or fire.
- Do not use any batteries other than those specified.
- Do not mix new batteries with old ones.
- Never recharge a battery unless it is confirmed to be a rechargeable type.
Placement and Mounting
Placement
A If your TV is placed on a table, you can place the unit on the table
directly in front of the TV stand, centered with the TV screen.
B If your TV is attached to a wall, you can mount the unit on the wall
directly below the TV screen.
Wall Mounting
(if using option B)
Note:
– Installation must be carried out by qualified personnel only. Incorrect
assembly can result in severe personal injury and property damage (if you
intend to install this product yourself, you must check for installations such
as electrical wiring and plumbing that may be buried inside the wall). It is
the installer’s responsibility to verify that the wall will safely support the
total load of the unit and wall brackets.
– Additional tools (not included) are required for the installation.
– Do not overtighten screws.
– Keep this instruction manual for future reference.
– Use an electronic stud finder to check the wall type before drilling and
mounting.
- Drill 2 parallel holes (Ø 5.5-6 mm each according to wall type) in the wall. The distance between the holes should be 944 mm.
- Firmly fix 1 dowel into each hole in the wall if necessary. Tighten the wall mount brackets on the wall with screws and a screwdriver. Make sure that they are securely installed.
- Remove the screws at the back of the unit. Install the wall mounting screws into the back of the unit.
- Lift the unit onto the wall mount brackets and slot it into place.
Connections
Dolby Atmos®
Dolby Atmos gives you an amazing experience you have never before by overhead
sound and all the richness, clarity, and power of Dolby sound.
For using Dolby Atmos®
Dolby Atmos® is available only in HDMI mode. For the details of the
connection, please refer to “HDMI Connection”.
- To use Dolby Atmos® in HDMI 1 and HDMI 2 mode, Your TV had to support Dolby Atmos® or HDMI audio passthrough.
- Make sure that “No Encoding“ is selected for bitstream in the audio output of the connected external device (e.g. Blu-ray DVD player, TV etc.).
- While entering Dolby Atmos / Dolby Digital / PCM format, the soundbar will show DOLBY ATMOS / DOLBY AUDIO / PCM AUDIO.
- While the soundbar is using Dolby Atmos audio, you can only adjust the bass level of the subwoofer. All other EQ effects will not be available.
Use the HDMI Socket
Some 4K HDR TVs require the HDMI input or picture settings to be set for HDR
content reception. For further setup details on HDR display, please refer to
the instruction manual for your TV. Using HDMI to connect the soundbar, AV
equipment, and TV:
Method 1: ARC (Audio Return Channel)
The ARC (Audio Return Channel) function allows you to send audio from your
ARC-compliant TV to your soundbar through a single HDMI connection. To enjoy
the ARC function, please ensure your TV is both HDMI-CEC and ARC compliant and
set up accordingly. When correctly set up, you can use your TV remote control
to adjust the volume output (VOL +/- and MUTE) of the soundbar.
– Connect the HDMI cable (not included) from the unit’s HDMI OUT (ARC) socket
to the HDMI (ARC) socket on your ARC-compliant TV. Then press the remote
control to select HDMI ARC.
Tips:
- Your TV must support the HDMI-CEC and ARC functions. HDMI-CEC and ARC must be set to On.
- The setting method of HDMI-CEC and ARC may differ depending on the TV. For details about the ARC function, please refer to the owner’s manual.
Method 2: Standard HDMI
– If your TV is not HDMI ARC-compliant, connect your soundbar to the TV
through a standard HDMI connection.
- Use an HDMI cable (not included) to connect the soundbar’s HDMI OUT (ARC) socket to the TV’s HDMI IN socket.
- Use an HDMI cable (not included) to connect the soundbar’s HDMI IN (1 or 2) socket to your external devices (e.g. games consoles, DVD players and blu ray).
Use the OPTICAL Socket
– Remove the protective cap of the OPTICAL socket, then connect an OPTICAL
cable (not included) to the TV’s OPTICAL OUT socket and the OPTICAL socket on
the unit.
Use the COAXIAL Socket
- You also can use the COAXIAL cable (not included) to connect the TV’s COAXIAL OUT socket and COAXIAL socket on the unit.
Tip: The unit may not be able to decode all digital audio formats from
the input source. In this case, the unit will mute. This is NOT a defect.
Ensure that the audio setting of the input source (e.g. TV, game console, DVD
player, etc.) is set to PCM or Dolby Digital (Refer to the user manual of the
input source device for its audio setting details) with HDMI / OPTICAl /
COAXIAL input.
Use the LINE IN Socket
A. Use a 3.5mm to 3.5mm audio cable (not included) to connect the tvs or
external audio device headphone socket to the LINE IN socket on the unit.
B. Use an RCA to 3.5mm audio cable (not included) to connect the TV’s audio
output sockets to the LINE IN socket on the unit.
Connect Power
Risk of product damage!
– Ensure that the power supply voltage corresponds to the voltage printed on
the back or the underside of the unit.
– Before connecting the AC power cord, ensure you have completed all other
connections.
Subwoofer
- Connect the mains cable to the AC~ Socket of the subwoofer and then into a mains socket.
Soundbar
- Connect the mains cable to the AC~ Socket of the main unit and then into a mains socket.
Pair up With The Subwoofer
Automatic pairing
Plug the soundbar and the subwoofer into the main sockets and then press on
the unit or remote control to switch the unit to ON mode. The subwoofer and
soundbar will automatically pair.
- When the subwoofer is pairing with the main unit, the Pair Indicator will flash fast.
- When the subwoofer is paired with the main unit, the Pair Indicator will light up.
NOTE:
– Do not press the Pair button on the subwoofer, except for manual pairing.
– If the automatic pairing fails, pair the subwoofer with the main unit
manually.
Manual pairing
If no audio from the wireless subwoofer can be heard, manually pair up the
subwoofer.
-
Unplug both units from the main sockets again, then plug them in again after 3 minutes.
– Press and hold the PAIR button on the subwoofer for a few seconds.
– The Pair indicator on the subwoofer will rapidly blink. -
Then press on the unit or remote control to switch the unit ON.
-
The Pair indicator on the subwoofer will become solid when successful.
-
If the Pair indicator still keeps blinking, repeat steps 1-3.
NOTE:
- The subwoofer should be within 6 m of the soundbar in an open area (the closer the better).
- Remove any objects between the subwoofer and the soundbar.
- If the wireless connection fails again, check if there is a conflict or strong interference (e. g. interference from an electronic device) around the location. Remove these conflicts or strong interferences and repeat the above procedures.
- If the main unit is not connected with the subwoofer and it is in ON mode, the unit’s POWER indicator will flash.
Basic Operation
Standby/ON
When you first connect the main unit to the main socket, the main unit will be
in Standby mode.
-
Press the button on the unit or on the remote control to switch the unit ON.
-
Press the button again to switch the unit back to STANDBY mode.
-
Disconnect the mains plug from the mains socket if you want to switch the unit OFF completely.
-
Auto Wake
If a TV or an external device is connected, the unit will switch on automatically when the TV or the external device is switched on. -
Auto Standby
The unit automatically turns to Standby mode after about 15 minutes if the TV or the external unit is disconnected, or switched off. -
To switch the unit off completely, remove the main plug from the main socket.
-
Please turn the unit off completely to save energy when not in use.
Select Modes
Press the (SOURCE) button repeatedly on the unit or the SOURCE button on the
remote control to select the LINE IN, OPTICAL, COAXIAL, HDMI ARC, HDMI 1, HDMI
2, BT (Bluetooth), and USB modes. The selected mode will show on the display.
Adjust the Bass/Treble Level
- Press TREBLE then press VOL+/- button to increase or decrease the treble. (treble+8 / treble–8)
- Press BASS then press VOL+/- button to increase or decrease the bass. (bass+8 / bass–8)
- After about 5 seconds, the unit will exit from the bass/treble setting. The display will show the currently selected mode. You may now press the VOL+ / – buttons to adjust the volume.
Turn the Surround Sound ON/OFF
- Press the SURR button on the remote control to turn on the surround sound. Press this button again to turn off the surround sound.
Adjust the Volume
- Press the VOL+ / VOL- buttons on the unit or on the remote control to adjust the volume.
- If you wish to turn the sound off, press the (MUTE) button on the remote control. Press the (MUTE) button again or press the VOL+ / VOL- buttons to resume normal listening.
Adjust the Brightness
- Press the DIMMER +/- button on the remote control to select the brightness level.
Select a Preset Sound Effect
- While playing, press the EQ button on the remote control to select desired preset equalizers:
MUSIC, MOVIE, NEWS, SPORT, NIGHT.
Set the Audio Delay
Video image processing is sometimes longer than the time required to process
the audio signal. This is called “delayed.” The Audio Delay feature is
designed to remedy this delay. By default, the audio delay is set to 0.
– Set the audio delay, provided only for the current playback mode. (As
provided in the HDMI ARC audio delay mode, the delay mode is valid only for
the HDMI ARC).
-
During ON mode, press and hold the SURR button to enter the audio delay settings, the unit’s display will scroll “LATENCY SET”.
-
Press the VOL+/- buttons will be a 10 ms frequency hopping to adjust the delay time. Set 200 ms maximum delay.
– The local display is 0-20, corresponding to time 0 – 200ms. -
Press the / P A I R button or exit settings 10S. – By default this opportunity to set the audio delay memory.
Tip:
- In LINE IN / BT / USB mode, pressing and holding the SURR button has no effect.
- The audio delay setting is only valid for digital audio (eg HDMI 1, HDMI 2, HDMI ARC, COAXIAL, OPTICAL).
LINE IN / OPTICAL / COAXIAL / HDMI ARC Operation
- Ensure that the unit is connected to the TV or audio device.
- Press the ****button repeatedly on the unit or the SOURCE button on the remote control to select the LINE IN, OPTICAL, COAXIAL, HDMI ARC, HDMI 1, HDMI modes.
- Operate your audio device directly for playback features.
- Press the VOL +/– button to adjust the volume to your desired level.
Tip:
- The unit may not be able to decode all digital audio formats from the input source. In this case, the unit will mute. This is NOT a defect. Ensure that the audio setting of the input source (e.g. TV, game console, DVD player, etc.) is set to PCM or Dolby Digital (Refer to the user manual of the input source device for its audio setting details) with HDMI 1 / HDMI 2 / HDMI ARC / OPTICAl / COAXIAL input.
- When selecting a different audio format, the unit will display the following as follows:
| Audio (abbreviation) | Display |
|---|---|
| LPCM 2ch | PCM |
| LPCM 5.1ch | PCM |
| LPCM 7.1ch | PCM |
| Dolby Digital | DOLBY AUDIO |
| Dolby TrueHD | DOLBY AUDIO |
| Dolby Digital Plus | DOLBY AUDIO |
| Dolby Atmos – Dolby TrueHD | DOLBY ATMOS |
| Dolby Atmos – Dolby Digital Plus | DOLBY ATMOS |
Bluetooth Operation
Pair Bluetooth-enabled Devices
The first time you connect your Bluetooth device to this player, you need to
pair your device to this player.
Note:
– The operational range between this player and a Bluetooth device is
approximately 26 feet (8m) (without any object between the Bluetooth device
and the unit).
– Before you connect a Bluetooth device to this unit, ensure you know the
device’s capabilities.
– Compatibility with all Bluetooth devices is not guaranteed.
– Any obstacle between this unit and a Bluetooth device can reduce the
operational range.
– If the signal strength is weak, your Bluetooth receiver may disconnect, but
it will re-enter pairing mode automatically.
-
During ON mode, press the ****button repeatedly on the unit or the (BT) button on the remote control to select Bluetooth mode. “NO BT” will show on the display if the unit is not paired to any Bluetooth device.
-
Activate your Bluetooth device and select the search mode. “Hisense HS312” will appear on your Bluetooth device list.
– If you cannot find the unit, press and hold the ****/P A I R button on the remote control to be searchable. The display will show “PAIR” and you will hear “Pairing” from the unit. -
Select “Hisense HS312” in the pairing list. After successful pairing, you will hear “Paired” from the unit, and the display panel shows “BT”. 4 Play music from the connected Bluetooth device.
To disconnect the Bluetooth function, you can :
– Switch to another function on the unit.
– Disable the function from your Bluetooth device. The Bluetooth device will
be disconnected from the unit after the “Disconnected” voice prompt.
– Press and hold the ****/ P A I R button on the remote control.
Tips:
- Enter “0000” for the password if necessary.
- If no other Bluetooth device pairs with this player within two minutes, the player will recover its previous connection.
- The player will also be disconnected when your device is moved beyond the operational range.
- If you want to reconnect your device to this player, place it within the operational range.
- If the device is moved beyond the operational range, when it is brought back, please check if the device is still connected to the player.
- If the connection is lost, follow the instructions above to pair your device to the player again.
Listen to Music from Bluetooth Device
– If the connected Bluetooth device supports Advanced Audio Distribution
Profile (A2DP), you can listen to the music stored on the device through the
player.
- Pair your device with the player.
- Play music via your device (if it supports A2DP).
- Use supplied remote control to control play (if it supports AVRCP).
– To pause/resume play, press the / PAIR button on the remote control.
– To skip to a track, press the buttons on the remote control.
USB Operation
- Insert the USB device.
- Press the ****button repeatedly on the unit or press the SOURCE button on the remote control to select USB mode.
- During playback:
– To pause or resume play, press the / PAIR button on the remote control.
– To skip to the previous/next file, press the buttons on the remote control.
Tips:
- The unit can support USB devices with up to 32 GB of memory.
- This unit can play MP3/WAV/WMA.
- Support a USB port: FAT32.
Troubleshooting
To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this unit, check the following points before requesting service.
No power
- Ensure that the AC cord of the apparatus is properly connected.
- Ensure that there is power at the AC outlet.
- Press the standby button to turn the unit on.
The remote control does not work
- Before you press any playback control button, first select the correct source.
- Reduce the distance between the remote control and the unit.
- Insert the battery with its polarities (+/-) aligned as indicated.
- Replace the battery.
- Aim the remote control directly at the sensor on the front of the unit.
No sound
- Make sure that the unit is not muted. Press the MUTE or VOL+/VOL– button to resume normal listening.
- Press the button on the unit or on the remote control to switch the soundbar to standby mode. Then press the button again to switch the soundbar on.
- Unplug both the soundbar and the subwoofer from the mains socket, then plug them again. Switch on the soundbar.
- Ensure the audio setting of the input source (e.g. TV, game console, DVD player, etc.) is set to PCM or Dolby Digital mode while using a digital (e.g. HDMI, OPTICAL, COAXIAL) connection.
- The subwoofer is out of range, please move the subwoofer closer to the soundbar. Make sure the subwoofer is within 5 m of the soundbar (the closer the better).
- The soundbar may have lost connection with the subwoofer. Re-pair the units by following the steps on the section “Pairing the Wireless Subwoofer with the Soundbar”.
- The unit may not be able to decode all digital audio formats from the input source. In this case, the unit will mute. This is NOT a defect. the device is not muted.
I can’t find the Bluetooth name of this unit is on my Bluetooth device for Bluetooth pairing
- Ensure the Bluetooth function is activated on your Bluetooth device.
- Ensure you have paired the unit with your Bluetooth device.
This is 15 mins power-off function, one of the ERPII standard requirements for saving power
- When the unit’s external input signal level is too low, the unit will be turned off automatically in 15 minutes. Please increase the volume level of your external device.
The subwoofer is idle or the indicator of the subwoofer does not light up.
- Please unplug the power cord from the mains socket, and plug it in again after 4 minutes to resent the subwoofer.
Specifications
| Model Name | HS312 |
|---|
Soundbar
Power Supply| AC100-240V— 50/60Hz
Power Consumption| 30 W
Standby Power| < 0.5W
USB port for playback
USB Compatibility
USB Playback support / file formats| 5V= 500mA
Hi-Speed USB (2.0)/ FAT32 32G (max), MP3/WAV/WMA
Dimension (WxHxD)| 980 x 62 x 90 mm (38.6 x 2.4 x 3.5 inch)
Net weight| 6.61 lbs (3.0 kg)
Audio input sensitivity| 500mV
Frequency Response| 120Hz – 20KHz
Wireless Specification
Bluetooth Version| V 4.2
Bluetooth Maximum power transmitted| <5 dbm
Frequency bands| 2402 MHz — 2480 MHz
2.4G wireless maximum power transmitted| 6 dBm
2.4G wireless frequency bands| 2400 MHz — 2483 MHz
Subwoofer
Power Supply| AC100-240V— 50/60Hz
Power Consumption| 25 W
Standby Power| < 0.5W
Dimension (WxHxD)| 240 x 420 x 240 mm (9.5 x 16.5 x 9.5 inch)
Net weight| 12.12 lbs (5.5 kg)
Frequency Response| 40Hz – 120Hz
Amplifier (Output power)
Soundbar| 180W, 30W x 6 (@10%THD)
Subwoofer| 120W (@10%THD)
Total| 300W
Remote Control
Distance/Angle| 19.7 feet (6m) / 30°
Battery type| AAA (1.5V X 2)
FCC INFORMATION (for US customers)
NOTE:
- This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
- However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
- Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.
IC Notice:
This device contains license-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science, and Economic Development Canada’s license-exempt
RSS(s). Operation is
subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
HS312
Documents / Resources
|
Hisense HS312 3.1 Channel Premium Sound Bar with Wireless
Subwoofer
[pdf] User Manual
HS312, 3.1 Channel Premium Sound Bar with Wireless Subwoofer, HS312 3.1
Channel Premium Sound Bar with Wireless Subwoofer
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Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>