Motorola P25 Mobile Two-Way Radio User Guide
- June 5, 2024
- Motorola
Table of Contents
- Read Me First
- Radio Care
- Radio Overview
- Getting Started
- Attaching and Removing the Battery
- Attaching and Removing the Antenna
- Attaching and Removing the Accessory Connector Cover
- Using the Carry Holder
- Charging the Radio
- Turning the Radio On and Off
- Adjusting the Volume of the Radio
- Adjusting Display Brightness
- Turning On Night Mode
- Setting the Clock
- Setting the Front Display Timer
- Keyboard Overview
- Home Screen
- Responding to Notifications
- General Radio Operation
- Selecting a Radio Profile
- Toggling the Transmit Power Level between High and Low
- Types of Radio Calls
- Emergency Operation
- Man Down
- Secure Operations
- Smart Programming
- Connectivity
- Location
- Contacts
- Instant Recall
- Messages
- Smart Messaging
- Voice Announcement
- Radio Inhibit
- Conventional Squelch Operation
- Using the PL Defeat Feature
- Digital PTT ID Support
- Smart PTT (Conventional Only)
- Toggling between Repeater and Direct Operation
- Trunking System Controls
- Dynamic Regrouping (Trunking Only)
- Accessories
- Legal and Compliance Statements
- Maritime Radio Use in the VHF Frequency Range
- Limited Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
APXTM P25 Mobile Two-Way Radio
APX NEXT™
APX NEXT™XE
User Guide
OCTOBER 2020
© 2020 Motorola Solutions, Inc. All rights reserved
MN005642A01-AG
MN005642A01-AG
Chapter 1: Read Me First
Chapter 1
Read Me First
This User Guide covers the basic operation of the radio. However, your dealer
or system administrator may have customized your radio for your specific
needs. Check with your dealer or system administrator for more information.
If you attempt to use features which are mutually exclusive, one or more of
the following occurs:
- The feature control or icon is grayed out.
- A negative tone sounds.
- The radio displays Feature not allowed.
Notations Used in This Manual
Throughout the text in this publication, you will notice the use of Warning,
Caution, and Notice. These notations are used to emphasize that safety hazards
exist, and the care that must be taken or observed.
WARNING: An operational procedure, practice, or condition and so on,
which may result in injury or death if not carefully observed.
CAUTION: An operational procedure, practice, or condition and so on,
which may result in damage to the equipment if not carefully observed.
NOTICE: An operational procedure, practice, or condition and so on, which
is essential to emphasize.
You will also notice the icons used to indicate the methods available for you
to carry out a function or enable a feature.
Icon | Description |
---|---|
Execute the function using the Top Controls of the radio. | |
Execute the function using the touch screen of the radio. |
What’s New in this Release
The following section is updated with the APX NEXT XE information:
- Radio Overview on page 6
What Your Dealer/System Administrator Can Tell You
If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system administrator for the correct radio settings.
NOTICE: To ensure radio longevity, front display, LTE, Wi-Fi, Bluetooth, and GPS are not available when radio internal temperature is below -20 ºC. The top display indicates Cold Temp Mode in this temperature. On the other hand, LMR radio communication is not available when the temperature reaches -30 ºC.
You can consult your dealer or system administrator about the following:
- Is your radio programmed with any preset conventional channels?
- Which buttons have been programmed to access other features?
- What optional accessories may suit your needs?
NOTICE: Specifications may vary for different radio models. Contact your system administrator for more information.
Chapter 2
Radio Care
Proper radio usage and care ensure efficient operation and long life of the product.
CAUTION: Use the radio according to the following recommendations and warnings.
- Your radio casing has a vent port for pressure equalization in the radio. Never poke this vent with objects such as needles, tweezers, or screwdrivers. Poking the vent could create leak paths into the radio and the radio submergibility will be lost.
- Never obstruct or cover the vent port, even with a label.
- Ensure that no oily substances come in contact with the vent port.
- Your radio is designed to be submerged to a maximum depth of 6 feet and maximum time of 2 hours. Exceeding either maximum limit may result in damage to the radio.
- Elastomer seals used in portable radios age with time and environmental exposure. To ensure the waterseal integrity of the radio, Motorola Solutions recommends that radios be checked annually as a preventive measure. The disassembly, test, and reassembly procedures along with necessary test equipment are available in the Service Manual.
- If the radio battery contacts are exposed to water without the battery attached, dry and clean the radio battery contacts before attaching a battery to the radio. Turn the radio over with the battery contact facing down and shake the radio so any trapped water can escape. A short circuit of the contacts could occur if they are not dried properly.
- If the radio has been submerged in water, shake the radio to remove any water that is trapped inside the speaker grille and microphone port. Otherwise, the water decreases the audio quality of the radio.
- If an accessory is not attached to the radio, ensure that the accessory connector cover is attached to the radio side accessory connector.
- If the radio is submerged or exposed to a high force water spray, such as from a hose, remove the accessory or accessory connector cover immediately and ensure that no water is forced into the accessory connector/radio interface. Rinse and dry the area and re-attach the accessory or accessory connector cover if leakage occurs.
- If the radio is exposed to a corrosive environment, such as salt water or corrosive gases or liquids, rinse and clean the radio immediately to prevent damage to radio materials, especially plated surfaces. Remove the battery and the antenna before cleaning.
- Do not disassemble the radio as you could damage radio seals and result in leak paths into the radio. Any radio maintenance should be performed only by a qualified radio technician.
- Only Underwriter Laboratory (UL) approved service centers can open and service UL certified radios. Opening or repairing at unauthorized locations invalidates hazardous location rating of the radio.
- Do not pound, drop, or throw the radio unnecessarily.
- Turn off the radio when charging the radio using a wall-mounted charger. Otherwise, the Man Down Alert and Emergency may be accidentally triggered.
- When cleaning the radio, do not use a high-pressure jet spray as this may exceed the depth pressure and cause water to leak into the radio.
Cleaning Your Radio
CAUTION: Do not use solvents or disinfectants to clean your radio as these chemicals may permanently damage the radio housing, seals, and adhesives.
To clean the external surfaces of your radio, follow the procedure described next.
Procedure:
- Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution).
- Apply the solution sparingly with a stiff, non-metallic, shortbristled brush, making sure that excess detergent does not get entrapped near the connectors, controls, or crevices. Rinse and then dry the radio thoroughly with a soft, lint-free cloth.
- Clean battery contacts with a lint-free cloth to remove dirt or grease.
Radio Service and Repair
Proper repair and maintenance procedures ensure efficient operation and long
life of this radio. A Motorola Solutions maintenance agreement provides expert
service to keep the radio and all other communication equipment in perfect
operating condition.
A nationwide service organization is provided by Motorola Solutions to support
maintenance services. Through its maintenance and installation program,
Motorola Solutions makes the finest service available to those desiring
reliable continuous communications on a contract basis.
For a contract service agreement, contact your nearest Motorola Solutions
service or sales representative, or an authorized Motorola Solutions dealer.
Battery Recycling and Disposal
In the U.S. and Canada, Motorola Solutions participates in the nationwide
Call2Recycle program for battery collection and recycling. Many retailers and
dealers participate in this program.
For the location of the drop-off facility closest to you, go to
http://www.call2recycle.org/ or call 1-800-8BATTERY. This website and
telephone number also provide other useful information concerning recycling
options for consumers, businesses, and governmental agencies.
Chapter 3
Radio Overview
This section describes the buttons and functions available on the radio.
Table 1: Front View Description
No. | Description |
---|---|
1 | High Dynamic Range (HDR) Mic 1 |
2 | Purple (Side Top) Programmable Button |
3 | Push-to-Talk (PTT) Button |
4 | Touch Screen |
5 | Middle Side (1-Dot) Programmable Feature Button |
6 | Lower Side (2-Dot) Programmable Feature Button |
8 | Display Sleep/Wake (Short Press) |
Home Button (Long Press)
7| Battery Latch
Table 2: Rear View Description
No. | Description |
---|---|
9 | RF Antenna |
10 | Concentric Programmable Switch (2-position) |
11 | Channel Selector (16-position) |
12 | On/Off and Volume Control Knob |
13 | High Dynamic Range (HDR) Mic 2 |
14 | Speaker Grille (3-Dot) Programmable Feature Button |
15 | Speaker |
16 | NFC Antenna |
17 | Battery |
18 | Charging Contacts |
19 | Accessory Connector |
Table 3: Top View Description
No. | Description |
---|---|
20 | Status LED |
21 | ABC Programmable Switch (3-position) |
22 | Top Display |
23 | Top (Orange) Button |
Assignable Radio Functions
Your system administrator can program the programmable buttons or switches as shortcuts to radio functions depending on the duration of a button press. Contact your system administrator to learn more about the radio functions assigned to the programmable buttons and switches of your radio.
Table 4: Assignable Radio Functions
Function | Description |
---|---|
Audio Playback | Short press – plays the last saved call audio followed by |
other saved audio in the sequence from oldest to newest. Long press – saves
the received call audio into your radio.
NOTICE: These programmable buttons do not function if the radio is in the
Recents menu.
Bluetooth On/Off| Toggles Bluetooth between on and off.
Bluetooth Configuration| Allows you to access the Bluetooth menu.
Bluetooth Audio Reroute| Allows you to toggle the audio route between the
radio speaker or the Remote Speaker Microphone and the Bluetooth headset.
Bluetooth Headset PTT| Keys up the Bluetooth Headset microphone.
Call Alert| Allows the radio to function like a pager, or helps you verify if
a radio is active on the system.
Call Response| Allows you to answer a private call.
Channel Up/Down| Allows you to scroll up or down to other channels within the
current Zone.
Chanel Select| Allows you to select a channel from the switch.
Channel Search| Allows you to search for a channel.
Dynamic Priority (Conventional
Only)| Allows any channel in a Scan List (except for a Priority-One channel)
to temporarily replace the Priority-Two channel.
Emergency| Depending on the programming, initiates or cancels an emergency
alarm or call.
Internet Protocol Address| Displays the Internet Protocol (IP) address, device
name, and status of the radio.
Light/Flip| Short press – toggles the display backlight on and off.
Long press – flips the screen orientation of the top display.
Location| Displays the current location (latitude, longitude, time, and date),
and also the distance and bearing to another location, or toggles GPS/Location
between on and off.Toggles the
GPS/Location capabilities on and off.
Monitor (Conventional Only)| Monitors a selected channel for all radio traffic
until the function is disabled.
Nuisance Delete| Temporarily removes from the scan list an unwanted channel,
except for priority channels and the designated transmit channel.
Private Call (Trunking Only)| Allows a call from one individual radio to
another.
Priority Dispatch| Allows you to call the dispatcher on a different talkgroup.
Rekey Request| Notifies the dispatcher that a new encryption key is needed.
Repeater Access Button (RAB)
(Conventional Only)| Allows you to manually send a repeater access codeword.
Reprogram Request (Trunking Only)| Notifies the dispatcher that a new dynamic
regrouping assignment is needed.
Request-To-Talk (Conventional
Only)| Notifies the dispatcher that you want to send a voice call.
Scan| Short press – toggles the scan function between on and off.
Long press – enables Scan List Programming and selects the scan list for
editing.
NOTICE: If this function is preprogrammed to a radio switch, you cannot
change the scan mode on the Radio Quick Settings menu.
Secure Transmission Select| Toggles the Secure Transmission on and off when
the Secure/Clear Strapping field is set to
Select for the current channel.
Selective Call (Conventional Only)| Calls an assigned radio.
Site Display/Search (Trunking Only)| Short press – displays the current site
ID and Received Signal Strength Indicator (RSSI)
value.
Long press – performs site search for Automatic Multiple Site Select (AMSS) or
SmartZone operation.
Site Lock/Unlock (Trunking Only)| Allows your radio to lock onto a specific
site.
Status (Trunking Only)| Sends data calls to the dispatcher about a predefined
status.
Status| Sends data calls to the dispatcher about a predefined status.
Talkaround/Direct (Conventional
Only)| Toggles between using a repeater or communicating directly with another
radio.
NOTICE: If this function is preprogrammed to a radio switch, you cannot change
the
talkaround/direct mode on the Radio Quick Settings menu.
Talkgroup (Conventional Only)| Allows a call from an individual radio to a
group of radios.
Text Messaging Service (TMS)| Allows you to access the Text Messaging Service
(TMS)
menu.
TMS Quick Text| Selects a predefined message.
User| Allows you to log on to the server with a personally identifiable user
name.
Voice Announcement| Audibly indicates the current feature mode, zone, or
channel
that you are assigned to.
Volume Set Tone| Sets the volume set tone.
Zone Bank Up| Scrolls through the zone banks in ascending order.
Zone Bank Down| Scrolls through the zone banks in descending order.
Zone Select| Allows you to select a zone from the switch.
ViQi
ViQi is a virtual assistant that helps you manage your radio and perform
information lookups using voice commands. This feature is purpose-built for
public safety and is active when you press the assigned ViQi button on the
radio or an associated Remote Speaker Microphone (RSM).
NOTICE: This feature is a selling feature.
ViQi Voice Control
To perform queries you are required to log in to CommandCentral. See Logging
In to CommandCentral (Subsequent Login) on page 25.
ViQi Voice Control allows you to operate the radio with your voice, for
example, to change zones, channels, or volume.
Table 5: ViQi Voice Control Commands
The following table shows the functions supported by the ViQi Voice Control
feature and their respective commands.
Feature | Examples |
---|---|
Zone and Channel | To identify your current zone and channel, say: |
• “What is my zone and channel”
• “Current zone and channel”
• “Zone and channel”
To change to a new zone and channel, say:
• “Zone
• “Change zone to
• “Switch zone to
Zone| To identify your current zone, say:
• “What is my zone”
• “Current zone”
• “Zone”
To change to a new zone, say:
• “Zone
• “Change zone to
• “Switch zone to
Channel| To identify your current channel, say:
• “What is my channel”
• “Current channel”
• “Channel”
To change to a new channel, say:
• “Channel
• “Change channel to
• “Switch channel to
Home Channel| To change to your home channel, say:
• “Home channel”
• “Change to home channel”
• “Switch to home channel”
Volume| To identify the volume level of your radio, say:
• “What is my volume”
• “Current volume”
• “Volume”
To change the volume level of your radio, say “Volume
•
•
•
• <1> to <10> – 10% to 100%
Cancel Last Command| To cancel your previous command, say “Cancel”.
NOTICE: Cancel command works within a five-second window
after the last command.
Profile| To change to a new profile, say:
• ”
• “Change to
• “Switch to
Scan| To start or stop scanning, say:
• “Start scan”
• “Stop scan”
• “Start scanning”
• “Stop scanning”
Battery| To identify your battery level, say:
• “What is my battery level”
• “Battery level”
• “Battery”
Time| To identify current time, say:
• “What is the time”
• “What time is it”
• “Current time”
• “Time check”
• “Time”
Initiate ViQi Virtual Partner| “Hey ViQi”
“Look up information”
NOTICE: These commands are used to initiate Virtual Partner
when both Voice Control and Virtual Partner are programmed
on the same ViQi button.
ViQi Virtual Partner
ViQi Virtual Partner helps you to look up information such as license plate, driver’s license, and Vehicle ID Number (VIN), and she responds with a result to your query.
Table 6: ViQi Virtual Partner Queries
The following table shows the queries supported by the ViQi Virtual Partner
feature and their respective commands. Use the following commands followed by
the supported query instructions to initiate ViQi Virtual Partner:
- “Look up…”
- “Check…”
- “Run a…”
Query | Examples |
---|---|
License plate | “Run a |
“Check a
“Look up
Driver’s license| “Run a
“Check the state of
“Look up
Vehicle Identification Number| “Check Vehicle Identification Number
You are also able to receive and listen to LMR and Virtual Partner over broadband audio simultaneously. These audio mixing is configurable and must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.
Using ViQi
Perform the following procedure to activate ViQi for the Voice Control or
Virtual Partner features. Prerequisites: See ViQi on page 10 for the queries
supported by this feature.
Procedure:
- Press and hold the assigned ViQi button.
- After you hear a tone, speak your request into the microphone.
- Release the assigned programmable button and wait for ViQi to respond.
- Throughout your session, repeat steps step 1 through step 3 when responding to ViQi.
Depending on your query, you can also say the following requests:
• To play the available results, say “Play results”.
• To request for more details, say “More details”.
• To complete the Virtual Partner session, say “Complete”.
Chapter 4
Getting Started
This section provides instructions to prepare your radio for use.
Attaching and Removing the Battery
The radio notifies you if it detects a non-Motorola Solutions battery when it is powering up, charging, or removed from the charger.
Attaching the Battery
Procedure:
- To attach the battery, align the battery with the bottom rails on the back of the radio. Slide the battery into the radio frame until the side latches click into place.
Removing the Battery
Procedure:
- To remove the battery, perform the following actions:
a. Press the latches on both sides.
b. Pull the battery away from the radio.
Attaching and Removing the Antenna
Attaching the Antenna
Prerequisites: When attaching the antenna, ensure that the radio is turned
off.
Procedure:
To attach the antenna, perform the following actions:
a Set the antenna in the receptacle.
b Turn the antenna clockwise and tighten the antenna securely to the radio.
Removing the Antenna
Prerequisites: When removing the antenna, ensure that the radio is turned off.
Procedure:
To remove the antenna, turn the antenna counterclockwise, then remove it from
the receptacle.
Attaching and Removing the Accessory Connector Cover
To prevent damage to the accessory connector, shield it with the connector cover when not in use.
Attaching the Accessory Connector Cover
Procedure:
To attach the Accessory Connector Cover, perform the following actions:
a Insert the hooked end of the cover into the slot above the connector.
b Press the top of the cover down to seat it in the slot.
c Rotate the thumbscrew clockwise to tighten the cover.
Removing the Accessory Connector Cover
Procedure:
To remove the Accessory Connector Cover, perform the following actions:
a Rotate the thumbscrew counterclockwise until it disengages from the radio.
b Rotate outwards and lift the connector cover to disengage it from the radio.
Using the Carry Holder
Procedure:
-
To insert the radio into the carry holder, perform the following actions:
a Position the radio within the carry holder with the main speaker facing outward.
b Slide the radio down into the carry holder until it clicks in place. -
To remove the radio from the carry holder, perform the following actions:
a Place the tip of your fingers on the ledge of the carry holder.
b Push the bottom of the radio until it is released from the carry holder.
Charging the Radio
Prerequisites:
WARNING:
To avoid possible explosion:
- Do not replace the battery in any area labeled Hazardous Atmosphere.
- Do not discard batteries in a fire.
Procedure:
- Turn off the radio while charging in a single or multi-unit charger.
- Place the radio in a Motorola Solutions-approved charger.
NOTICE: If the radio must remain powered on in the multi-unit charger, LMR PTT is not allowed as possible degradation in performance may occur.
Turning the Radio On and Off
Turning On the Radio
Prerequisites: Ensure that the battery is fully charged before the first use.
Procedure:
- To turn on the radio, rotate the On/Off/Volume Control Knob clockwise until you hear a click.
Turning Off the Radio
Procedure:
- To turn off the radio, rotate the On/Off/Volume Control Knob counterclockwise until you hear a click.
Adjusting the Volume of the Radio
Procedure:
Perform one of the following actions:
- To increase the volume, rotate the On/Off/Volume Control Knob clockwise.
- To decrease the volume, rotate the On/Off/Volume Control Knob counterclockwise.
Adjusting Display Brightness
Procedure:
- From the Home screen, tap Brightness.
- Perform one of the following actions:
• Drag the Brightness Slider to set a custom brightness level.
• Tap Auto Brightness to automatically adjust the screen brightness based on the lighting conditions.
Turning On Night Mode
Procedure:
From the Home screen, tap Night Mode.
Setting the Clock
Procedure:
- From the Home screen, tap System Settings.
- Tap Clock, then perform one of the following actions:
If… | Then… |
---|---|
To toggle use 24-hour format on and off, | tap Use 24-hour format. |
To toggle automatic time zone on and off, | tap Set Automatic. |
To manually select time zone, | a Toggle Set Automatic to off. |
b Tap Select Time Zone.
Setting the Front Display Timer
This setting determines the period before the front display dims and turns off
due to inactivity.
Procedure:
- From the Home screen, tap System Settings.
- Tap Display Front Display Timer.
- Select the required period.
Keyboard Overview
Use the keyboard in portrait or landscape orientation to enter alphanumeric text on your radio. The keyboard supports auto-capitalization and word suggestions in the Messaging feature.
No. | Description |
---|---|
1 | Predictive text |
2 | Backspace |
3 | Enter |
4 | Tap to insert space. |
Double-tap to insert a period.
5| Tap to input numbers, punctuation, or symbols.
6| Tap to type in uppercase.
Double-tap for caps lock.
Based on the language settings of your radio, you can also tap and hold a character to input alternate characters.
Chapter 5
Home Screen
No. | Name | Description |
---|---|---|
1 | Status Bar | Status icons appear in the status bar to provide device status |
and feature notifications.
2| Identity and Status Widget| Displays the identity of the radio with either
the Radio Alias, Soft ID, or User Login.
Allows you to send the operational status from the Home screen.
3| Channel Status Icons| Provides information or status specific to the
selected channel.
4| Transmit and Receive Indicator| Reflects the active call state of the
radio.
5| Radio Control Widget| Displays channel errors, trunking statuses, call
states, and notifications.
Allows you to change zone and channel from the Home screen.
6| Location Widget| Displays the current location of your radio.
Allows you to view and manage all location-related features. Depending on the
RadioCentral configuration of your radio, the widget opens the Waypoints or
SmartMapping application.
7| Settings Widget| Provides shortcuts to radio settings.
System Settings contains other settings in the radio.
8| Menu Feature
Launcher Widget| Displays the top two priority features provisioned in the
CPS.
The More option contains all other programmed menu items.
9| Home Channel Revert| Allows you to revert to the Home Channel or Talkgroup.
10| Radio Quick Settings| Allows you to quickly toggle the radio communication
settings.
The settings are channel specific.
11| Shift Manager Launcher| Depending on the radio programming, this shortcut
allows you to access your Radio Alias, User Login, Soft ID, CommandCentral
Login, or Status list.
Identity and Status Widget
The Identity and Status Widget displays the identity of the radio with either the Radio Alias, Soft ID, or User Login. This widget also allows you to send the operational status directly from the home screen.
Managing Operational Status
Procedure:
- From the Home screen, tap the Identity and Status Widget.
- Select the available status.
User Login Feature
This feature allows you to take on a friendly username for (Example: Text
Messaging Service). You can still send text messages without logging in as a
user. The user login feature only enables the recipient of your message to
identify you as the sender by assigning a username to your message.
Logging In to Automatic Registration Service
Procedure:
-
From the Home screen, tap Shift Manager Launcher.
-
Tap User Login, then perform one of the following actions:
If…| Then…
---|---
To log in with an existing ID,| Tap the ID.
To log in with a new ID,| a Tap Login with new ID.
b Enter the User Login ID, then tap Done. -
Enter the authorized PIN, then tap Done.
If a PIN is not assigned to the ID, skip this step.
The display shows the Progress screen. If the channel does not support Automatic Registration Service login, the display shows the status as Offline. -
While sign in is in progress, tap Hide. After the login is completed, the Identity and Status Widget shows the login ID.
Logging Out of Automatic Registration Service
Procedure:
- From the Home screen, tap Shift Manager Launcher.
- Tap your ID, then tap Yes to confirm the request.
- Perform one of the following actions:
• To clear the private data, tap Yes.
• To keep your private data, tap No.
Entering the Soft ID
Soft ID entry is only allowed if it is enabled and User Login is not used.
Procedure:
- From the Home screen, tap Shift Manager Launcher.
- Tap Soft ID, then enter your Soft ID.
- Tap Done to confirm.
NOTICE: If you leave the Soft ID empty, the Work Manager Widget displays the Radio Alias ID if it is enabled.
CommandCentral Authentication Login
To log into the CommandCentral for the first time, simply follow the First-
Time Login steps as follows.
NOTICE: After selecting Remember my username, the First-Time Login steps
will be skipped on subsequent logins.
Logging In to CommandCentral (First-Time Login)
Procedure:
- From the Home screen, tap Shift Manager Launcher.
- Tap CommandCentral Login, then enter your username or email address followed by your password.
- Tap Sign On. 4 Scroll down and tap the Received passcodes via email button. 5 Enter the passcode and tap Verify to complete the log in.
Logging In to CommandCentral (Subsequent Login)
Procedure:
-
From the Home screen, tap Shift Manager Launcher.
-
Tap CommandCentral Login, then enter your username or email address followed by your password.
-
Tap Sign On, then enter the verification code generated by your device (if 2-factor authentication is enabled).
NOTICE: You can request to resend the code to the connected device.
The code is 8 characters and can be alphanumeric. -
Tap to complete the log in.
Status Indicators
This section explains the status indicators of the radio.
Battery Charge Status
If you press the PTT button when your battery is low, the LED blinks red and
you hear a short, highpitched tone.
Radio Icons
These icons appear at the status bar to provide device-specific information
or status.
Icon | Name | Description |
---|
(Front display)
(Top display)| Battery| Indicates the remaining battery level of the radio.
The icon blinks when the battery level drops to 10% or lower.
| Bluetooth On| Steady – Bluetooth is on and ready for Bluetooth connection.
Inverted – Bluetooth is connected to an external Bluetooth device.
| GPS| GPS is enabled and its signal is available.
| No SIM| SIM card is not inserted or detected.
to | LTE Network Strength| The radio is connected to an LTE network. The
number of bars represents the signal strength of the LTE network.
| LTE No Service| The radio is not connected to an LTE network.
| Data Disabled| The radio is connected to an LTE network but the data is
disabled.
| Downloading Data| Indicates the updates are downloading.
| Notification (Top display only)| The radio receives notification of an
activity or event.
| Unread Notification| Indicates there is an unread notification that requires
action from the user.
| Time| Indicates the current time.
| Wi-Fi| The radio is connected to a Wi-Fi network. The number of bars
represents the signal strength of the Wi-Fi network.
These icons appear at the Radio Control Widget to provide information or status of LMR-specific features.
Icon | Name | Description |
---|---|---|
to | Received Signal Strength Indicator | |
(RSSI) | The number of bars represents the received signal strength of the |
current site in trunking mode.
| Receiving| The radio is receiving a call or data.
| Transmitting| The radio is transmitting a call or data.
| Roaming| The radio has roamed to and is registered to a foreign system.
| View/Program Mode
(Top display only)| Steady – Radio is in View mode.
Blinking – Radio is in Program mode.
| Monitor (Carrier Squelch)| The selected channel is being monitored in
conventional
operation.
| Secure Operation| Blinking – The radio is receiving an encrypted voice
call.Steady – The radio is operating in a secure channel.
| AES Secure Operation| Blinking – The radio is receiving an AES-encrypted
voice call.
Steady – The radio is operating in an AES-secure channel.
| Scan| The radio is scanning a scan list.
| Priority Channel Scan| Blinking – The radio detects activity on the
designated Priority-One channel. Steady – The radio detects activity on the
esignated Priority-Two channel.
| Vote Scan| The Vote Scan feature is enabled.
| Direct| The radio is configured for direct radio-to-radio communication in
conventional operation.
| SmartConnect| Inverted – The current channel is currently connected through
the SmartConnect feature.
Steady – The current channel supports SmartConnect.
| Power Level| Off – The radio is set at high power.
On – The radio is set at low power.
to | Zone Bank| Basic Zone Bank – Icons “A” to “F” indicates that the radio is
in the dedicated zone. Enhanced Zone Bank – Icons “A” to “Y” indicates that
the radio is in the dedicated zone bank.
| User Login Indicator (IP Packet Data)| Steady – The user is associated with
the radio.
Blinking – The device registration or user registration with the server failed
due to an invalid username or pin. Inverted – The user is logged on to the
secured IP packet data.
| Data Activity| Data activity is present on the radio.
LED Indications
The Status LED shows the operational status of your radio. A qualified
technician can permanently disable the LED indication by preprogramming it.
Table 7: LED Indications
Indication | Status |
---|---|
Solid red | Radio is transmitting. |
Double blinking red | Radio is transmitting an emergency alarm or call. |
Rapid blinking red | Radio has failed the self-test upon powering up or |
encountered a fatal error.
Solid yellow| Channel is busy in conventional mode.
Blinking yellow| Radio is receiving a secured transmission.
Solid green| Radio is powering up.
Blinking green| Radio is receiving an individual or telephone call.
Transmit and Receive Indicator
The Transmit and Receive Indicator indicates the active call state of the
radio.
Color | Call State |
---|---|
Light Blue | Open/Standby |
Yellow | Receiving and Unmuted |
Red | Voice Transmission |
Gray | Unprogrammed |
Chapter 6
Responding to Notifications
The Notification Center provides concise information about an activity or event.
Procedure:
-
Drag down the Status Bar to open the Notification Center.
-
Perform one of the following actions:
• To respond to a notification, tap the assigned action message.
• To clear all notifications, tap Clear All. -
Swipe up from the bottom of the screen to close the Notification Center.
Chapter 7
General Radio Operation
This chapter explains the general operations of your radio.
Scan Lists
Scan lists are created and assigned to individual channels/groups. Your radio scans for voice activity by cycling through the channel/group sequence specified in the scan list for the current channel/group. Your radio supports different types of Scan Lists:
- Conventional Scan List
- Multi-System Talkgroup Scan
- Trunking Priority Monitor Scan List
Refer to a qualified radio technician for the maximum number of Scan Lists to be preprogrammed in your radio.
Managing the Scan List
Procedure:
- From the Home screen, tap Scan List.
- Tap Scan List or Channels.
- Tap the required channel and perform one of the following options:
• To assign Priority-One status to the channel, select Priority 1.
• To assign Priority-Two status to the channel, select Priority 2.
• To remove priority from this channel, select No Priority.
• To remove the channel from the scan list, select Remove from Scan.
• To add the channel to the scan list, from the Channels tab, select Add to Scan List.
Scan
This feature allows you to monitor traffic on different channels by scanning a preprogrammed list of channels. Scanning is halted if you initiate a call and resumes when the call has ended.
Toggling the Scan Feature On and Off
Procedure:
Perform one of the following actions:
If… | Then… |
---|---|
To turn on Scan, turn the preprogrammed 2–Position Concentric switch to the |
scan position.
| a From the Home screen, tap Radio Quick Settings.
b To toggle the scan feature on and off, tap Scan.
Making a Dynamic Priority Change (Conventional Scan Only)
While the radio is scanning, the dynamic priority change feature allows you to
temporarily change any channel in a scan list (except for the Priority-One
channel) to the Priority-Two channel. This change remains in effect until scan
is turned off. Scan then reverts to the default setting.
Procedure:
From the Home screen, tap .
Deleting Nuisance Channels
If a channel continually generates unwanted calls or noise (termed “nuisance”
channel), you can temporarily remove the unwanted channel from the scan list.
This capability does not apply to priority channels or the designated transmit
channel.
Procedure:
From the Home screen, tap Nuis Del.
Restoring a Nuisance Channel
Procedure: To restore the deleted nuisance channel, perform one of the
following actions:
- Stop and restart a scan.
- Mode change to another channel and back to the original channel.
- Turn off the radio and then turn it on again.
Selecting a Zone
Procedure:
- Use one the following methods to select a zone.
If… | Then… |
---|---|
Slide the ABC Programmable Switch to the required position. | |
a From the Home screen, tap the Radio Control Widget. |
b Perform one of the following actions:
a Select Current Zone
by the required channel.
NOTICE: If the default or last known channel is configured on the radio,
it
automatically highlights that channel for easier selection.
b Select Recents followed by one of the recently used zones and channels.
Selecting Zones from Zone Banks
A Zone Bank consists of three zones. The Basic Zone Bank feature supports two zone banks and a total of six zones. The zones are indicated by the “A” to “F” icons. The Enhanced Zone Bank feature supports 25 zone banks, which are indicated by the “A” to “Y” icons.
Procedure:
-
To change zone banks, perform one of the following actions:
• To change Basic Zone Banks, press the preprogrammed Basic Zone Bank button.
• To change Enhanced Zone Banks, press the preprogrammed Enhanced Zone Bank Up or Enhanced Zone Bank Down button.
NOTICE: For the Enhanced Zone Bank feature, you can press and hold the preprogrammed Zone Bank Up or Zone Bank Down button for faster scrolling. One of the following scenarios occur:
• For the Basic Zone Bank feature, the radio displays the icon of the selected zone.
• For the Enhanced Zone Bank feature, the radio displays the icon of the selected zone bank. -
To change zones, change the position of the ABC Programmable Switch.
Selecting a Channel
Procedure:
Use one the following methods to select a channel:
If… | Then… |
---|---|
Rotate the Channel Selector to the required position. | |
a From the Home screen, tap the Radio Control Widget. |
b Perform one of the following actions:
a On the Channel tab, select the required channel.
b On the Recents tab, select the recently used zone and channel.
c To search for the required channel, tap Search.
Channel Error Messages
If there is a channel error, your radio displays error messages on the Radio
Control Widget.
Type | Description |
---|---|
Unprogrammed | The mode is set to an unprogrammed channel. |
Fail 001 | The selected channel is assigned to an incorrect frequency band. |
Managing Mode Select Menus
The Mode Select feature allows you to save the current zone and channel on
your radio to one of the five Mode Select feature menus in the Menu Feature
Launcher screen. After that, the menus on the Home screen function as
shortcuts to the saved zone and channel.
Prerequisites: Navigate to the zone and channel that you want to save.
Procedure:
- From the Home screen, tap More.
- Perform one of the following actions:
• To save the current zone and channel to one of the Mode Select menus, tap and hold the desired Mode Select menu.
• To change to the preset zone and channel of the Mode Select menu, tap the Mode Select menu.
Toggling the Controls and Buttons Tones On and Off
Procedure:
- From the Home screen, tap More.
- To toggle the controls and buttons tones on and off, tap Tones.
Chapter 8
General Radio Information
Use this menu item to view the general information of your radio.
The available information are:
- Radio Information
- IP Display
- SIM Status
- Control Assignments
Accessing the Radio Information
Procedure:
-
From the Home screen, tap More.
-
Tap Info Radio Information.
The radio displays the following information:
• Software Version
• Host Version
• Secure Version
• Model Number
• DSP Version
• Flash Code
• Serial Number
• Codeplug Alias
• RF Band(s)
• (KG) Secure Algorithms
• MAC Address
• ESN Numbers
• IMEI/ICCID -
To close the Radio Information screen, tap Close.
Viewing the Control Assignments
This feature displays the programmable radio functions assigned to the
controls of your radio for the currently selected channel.
See Programmable Features for more information on the various programmable
features of your radio.
Procedure:
- From the Home screen, tap More.
- Tap Info Control Map.
Checking Device Status
Procedure:
- From the Home screen, tap System Settings.
- Tap My Device.
Chapter 9
Selecting a Radio Profile
This feature allows you to manually switch the visual and audio settings of
the radio. The display, backlight, alert tones, and audio settings are defined
according to the preprogrammed radio settings of each radio profile.
Procedure:
- From the Home screen, tap More.
- Tap Profiles, then select the required profile.
Chapter 10
Toggling the Transmit Power Level between High and Low
This feature allows you to reduce the transmit power level for a specific case
that requires a lower power level. The reduced transmit power level does not
affect the receiving performance of your radio nor diminish the data
functionality of the radio.
Low power level enables a shorter transmitting distance and helps conserve
power. High power level enables a longer transmitting distance.
NOTICE: If this function is preprogrammed to a radio switch, you are
unable to change the transmit power level on the Radio Quick Settings menu.
Procedure:
- From the Home screen, tap Radio Quick Settings.
- To toggle the power level between low and high power, tap Low Power.
Chapter 11
Types of Radio Calls
Your radio can make talkgroup, private, and enhanced private calls in conventional and/or trunking mode.
Call Type | Conventional Mode | Trunking Mode | Smart Connect |
---|
Talkgroup Call
A Talkgroup Call is a point-to-multipoint call operation. Your radio must be
configured as a member of the talkgroup for you to communicate
within the talkgroup.| | |
Private Call
A Private Call is a call from one individual radio to
another.| | |
Enhanced Private Call
This feature allows you to send a follow up Call Alert Page immediately after
a private call to a target radio is
unanswered.| | |
Selective Call
A Selective Call is a call from an individual radio to another individual
radio with privacy.| | |
Call Alert Page
Allows the radio to function like a pager, or to verify if a radio is active
on the system.| | |
Making Calls on the Radio
Procedure:
- Perform one of the following actions based on the type of radio call:
If… | Then… |
---|---|
Talkgroup Call | a See Selecting a Zone on page 32 and Selecting a Channel on |
page 33 to ensure that you are in the preferred zone and channel. b To
transmit, press and hold the PTT button.c Perform one of the following
actions:
• Trunking – Wait for the Talk Permit tone, then speak into the microphone.
• Conventional – Speak into the microphone.
d To listen, release the PTT button to.
NOTICE: You cannot transmit longer than the preset Time-Out Timer
setting. If you attempt to do so, the radio automatically stops your
transmission, and you hear a negative tone.
Call Alert Page| a From the Home screen, tap Contacts.
b Tap FAB → Dialer.
c Enter the required number.
d Tap More → Page.
e Tap Page.
Private Call or Selective Call| a From the Home screen, tap Contacts.
b Tap FAB → Dialer.
c Enter the required number.
d Tap More → Private Call.
e To start the call, press the PTT button.
f To end the call, tap End.
NOTICE: If Enhanced Private Call is enabled and there is no answer
from the target radio, press the PTT button to send a Call Alert Page.
Dual Tone Multi-Frequency (DTMF) Transmission| Perform one of the following
actions:
If Hot Keypad mode enabled:
a From the Menu Feature Launcher, tap Dialer → More → DTMF.b Press the PTT
button while entering the DTMF number. If DTMF Mic enabled:
a From the Menu Feature Launcher, tap Dialer → More → DTMF.
b Enter the DTMF number.
Receiving Calls on the Radio
Procedure:
Perform one of the following actions based on the type of radio calls:
If… | Then… |
---|---|
Talkgroup Call | No action is required. Your radio automatically plays the |
transmission from the talkgroup call.
Call Alert Page| Tap Okay to accept the Call Alert Page.
Private Call or Selective Call| Perform one of the following actions:
• To accept the call, tap Accept. To end the call, tap End.
• To dismiss the call, tap Dismiss.
Chapter 12
Emergency Operation
The Emergency feature is used to indicate a critical situation. An emergency
signal overrides any other communication over the selected channel.
Your radio supports the following Emergency modes:
- Emergency Alarm
- Emergency Call
- Emergency Alarm with Emergency Call
One channel supports only one Emergency mode. The radio responds differently
when pressing the preprogrammed Emergency button in each channel.
Your radio is also programmed to operate in one of the following conditions:
Tactical/Non-Revert
The radio sends an emergency alarm and/or makes an emergency call on the
current channel.
Non-Tactical/Revert for Conventional System
The radio reverts to the preprogrammed emergency channel to send an alarm
and/or make an emergency call.
Non-Tactical/Revert for Trunking System
The radio reverts to the preprogrammed emergency talkgroup (trunking system)
or channel (conventional system) to send an alarm and/or make an emergency
call.
Man Down is an alternate way to activate the Emergency feature. For more
information, see Man Down on page 46.
Contact your system administrator for more information.
Special Considerations for Emergency Operation
The following scenarios apply during Emergency operation:
Table 8: Emergency Operation Scenarios
If… | Then… |
---|
If you press the Emergency button while in a
channel that has no Emergency capability,| a low-pitched tone sounds.
If you change to a channel/mode with no Emergency capability while in
Emergency operation,| the following occurs:
• The display shows No emergency.
• A continuous low-pitched tone sounds until you select a valid Emergency
channel/mode or until you disable the Emergency operation.
If you change to a channel/mode with Emergency capability while in Emergency
operation,| the Emergency Alarm and/or Emergency Call continues on the new
channel/mode.
If the radio is out-of-range of the system or the
emergency alarm is not acknowledged,| a tone sounds and the display shows No
acknowledge.
Emergency Keep-Alive
This feature prevents the radio from being turned off when it is in Emergency mode. If this feature is enabled, you are required to exit Emergency mode before turning off your radio.
Sending Emergency Alarms
This feature allows you to send a data transmission, which identifies the
radio sending the emergency, to the dispatcher.
Procedure: Press the preprogrammed Emergency button.
Your radio shows the following indications:
- A tone sounds
- The LED blinks red momentarily
- The radio displays Emergency
When you receive an acknowledgment from the dispatcher (and the central controller if you are in a trunking system), your radio shows the following indications:
- A high-pitched tone sounds (Trunking only)
- The display shows Acknowledge Received
- Four audio tones sound
- The alarm ends
- The radio exits the Emergency Alarm mode
Making Emergency Calls (Trunking Only)
You radio is programmed to support emergency calls with or without Hot Mic.
When emergency call with Hot Mic is enabled, the microphone of your radio is
automatically activated, allowing you to communicate with a group of radios
without pressing the PTT button.
The microphone remains active for the Hot Mic time specified in the codeplug
programming of the radio.
Procedure:
- Press the preprogrammed Emergency button.
- Perform one of the following actions based on the type of emergency call:
If…| Then…
---|---
Emergency Call| a Press and hold the PTT button.
b Speak into the microphone.
c To end the transmission and wait for a response from the dispatcher, release the PTT button.
Emergency Call with Hot Mic| Speak into the microphone.
NOTICE: The Hot Mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the
same Emergency call, you must press the PTT button. - To exit Emergency Call, see Exiting Emergency Operation on page 44.
Sending Emergency Alarms with Emergency Calls
Procedure:
-
Press the preprogrammed Emergency button. Your radio shows the following indications:
• The radio displays the confirmation message of a successful or unsuccessful acknowledgment from the dispatcher.
• The radio exits Emergency Alarm and enters the Emergency Call state. -
Perform one of the following actions based on the type of emergency call:
If…| Then…
---|---
Emergency Call| a Press and hold the PTT button.
b Speak into the microphone.
c To end the transmission and wait for a response from the dispatcher, release the PTT button.
Emergency Call with Hot Mic| Speak into the microphone.
NOTICE: The Hot Mic applies to the first voice transmission from your radio during the Emergency call. For subsequent transmissions in the
same Emergency call, you must press the PTT button. -
To exit Emergency Call, see Exiting Emergency Operation on page 44.
Exiting Emergency Operation
If an Emergency operation is triggered on your radio, the dispatch console or
radios configured as Supervisor can also exit the Emergency operation.
Procedure:
Perform one of the following actions:
If… | Then… |
---|---|
Press and hold the preprogrammed Emergency button until you hear the |
emergency exit tone.
| a From the Home screen, swipe down the Status Bar.
b Tap Cancel and confirm the action by tapping Yes.
Exiting Emergency as Supervisor (Trunking Only)
Radios configured as Supervisor are able to cancel emergency mode of other
radios. The dispatch console must be preprogrammed to use this feature. Check
with your dealer or system administrator for more information on dispatch
console supporting this feature.
Procedure:
- Perform one of the following actions:
If…| Then…
---|---
If the emergency mode is initiated by other radios,| press and hold the 1-Dot (Side Middle) button and press
the Emergency button.
If the emergency mode is initiated by the
Supervisor,| Perform one of the following actions:
• Press and hold the Emergency button.
• Press and hold the 1-Dot (Side Middle) button and press the Emergency button.
• Wait for console to clear emergency.
NOTICE: The following buttons combinations are supported:
- Radio 1-Dot (Side Middle) and Top (Orange) buttons.
- Radio 1-Dot (Side Middle) and accessory Top (Orange) buttons.
- Accessory 1-Dot Button and radio Top (Orange) button.
- Accessory 1-Dot Button and accessory Orange button.
Chapter 13
Man Down
Man Down is a supporting feature of the Emergency operation. The Emergency
feature must be programmed for Man Down to operate.
Your radio activates the Man Down feature when it achieves or exceeds a tilt
angle threshold or a combination of the angle threshold and radio motion below
the motion sensitivity level. The radio must stay in this condition for a
programmed period before the Emergency Alarm or Call is activated.
NOTICE: Because Man Down may be triggered accidentally, consider the following scenarios when using your radio:
- If the radio is programmed to a horizontal position only, it must be worn in a vertical position.
- If the radio is programmed with the Man Down feature, turn off the radio when charging it with a wall-mounted charger.
- When you dismiss Man Down and keep the radio horizontal, no emergency will be sent and no further Man Down notification will occur until the device is rotated back to normal (portrait) mode.
Radio Alerts When Man Down is Triggered
When Man Down is triggered, your radio plays an alert tone and the display shows Man Down Detected.
Man Down Enhanced
Your radio also supports Man Down Enhanced where it plays an alert tone for a
preprogrammed period. This tone is louder than the preprogrammed minimum level
or the current level of the speaker and it acts as a beacon that helps to find
the radio.
When the alert tone is active, changing to another channel with a different
setup triggers a different response from the radio:
- The alert tone is inhibited when you change to a channel without Emergency feature.
- The alert tone is inhibited when you change to a channel with Emergency but no Man Down feature.
- The current alert tone is inhibited and is replaced with a different alert tone when you change to a channel with Emergency feature and a different Man Down configuration.
- The alert tone continues when you change to a channel with Emergency and similar Man Down configuration.
Testing the Man Down Feature
Prerequisites: Ensure that Man Down is configured on your radio.
Procedure:
- Turn on the radio and place it in a vertical position for at least five seconds.
- Lay the radio down in a horizontal position.
The radio plays an alert tone and the display shows Man Down Detected.
Postrequisites: If Man Down is configured but the condition does not trigger the activation of the feature, send the radio to a qualified technician.
Exiting Man Down
Procedure:
To exit Man Down mode, press Cancel.
Re-Initiating Man Down
Procedure:
To re-initiate Man Down after exiting Emergency Operation, perform one of the
following actions:
- Return the radio to a vertical position.
- If motion sensitivity is enabled, shake the radio.
Chapter 14
Secure Operations
Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels. By default, the radio automatically enters the encrypted environment without having to manually select or clear the secure transmission.
Toggling between Secure and Clear Transmission
Procedure:
Turn the Secure/Clear switch to the required position. If the Secure/Clear
selection differs from the security settings of the channel when you attempt
to transmit, the Radio Control Widget shows Secure Tx Only or Clear Tx Only.
Selecting Encryption Keys (Conventional Only)
This feature allows you to change the encryption key from an active keyset.
Procedure:
- From the Home screen, tap More.
- Tap Select Key, then select the required encryption key.
Changing Encryption Keysets
Procedure:
- From the Home screen, tap More.
- Tap Change Keyset, then select the required encryption keyset.
- Tap Change to confirm the request.
Infinite UKEK Retention
This feature enables Unique Key Encryption Key (UKEK) to be permanently stored
in the radio even when all the encryption keys are erased. Without this UKEK
key, the radio cannot be rekeyed over the air. The Infinite UKEK Retention
settings can be different for each secure profile.
NOTICE: This feature must be preprogrammed by a qualified radio
technician. Check with your dealer or system administrator for more
information.
Requesting Rekey
Over-the-Air Rekey (OTAR), allows the system administrator to remotely
reprogram encryption keys in the radio. The Rekey Request feature allows you
to request for the reprogramming of the encryption keys.
Prerequisites: Ensure that at least one initial secret Unique Key
Encryption Key (UKEK) has been provisioned. This secret UKEK must be
established before a Rekey Request delivers the updated keys.
Procedure:
From the Home screen, tap More Request Rekey Continue.
Chapter 15
Smart Programming
The Smart Programming service enables radio programming and updates over LTE broadband connection while the radios are in use. Seamless updates of firmware (full and differential), radio configuration and security updates are scheduled by the radio system administrator and the radio user is given a choice to install immediately or delay for later.
With Smart Programming, you can apply a software feature to your radios on the
go. Shortly after the purchase, the new software features license is loaded
into Radio Central and a provisioning job can be scheduled to enable the
feature through LTE. Your radio service provider can also schedule a software
update for your radio. When an update is available, your radio automatically
downloads the update package. After the package is downloaded, you can install
it immediately or later.
You or your service provider can reset your radio to factory settings by using
this feature.
NOTICE: This feature is a selling feature.
NOTICE: The Remote Speaker Microphone (RSM) firmware updates are carried
out by the radio. Your radio will not show any notification as the updates are
happening in the background.
Chapter 16
Connectivity
This section explains the management of connections between your radio and a variety of networks and other devices.
LTE
Your radio is set up with Long Term Evolution (LTE) broadband connection to
enable Smart Programming out-of-the box, and also the Smart Connect and Smart
Locate features.
The LTE SIM is installed into the radio at the Motorola Solutions factory and
locked to the specific radio, so it cannot operate in any other radio or
device. The SIM is located at a slot in the rear chassis. Do not remove the
SIM, even if LTE is not active or in use.
Smart Connect
Smart Connect allows your radio to maintain voice communication when LMR is
out of range by switching to an LTE network.
Before switching broadband connections, your radio compares the relative
signal strength of the various broadband connection types to one another, as
well as LMR. Your radio remains or returns to LMR connection when the other
broadband connections fall below the quality threshold. In addition, a radio
operating on a lower priority broadband connection returns to the higher
priority or quality connection while idle on Smart Connect.
NOTICE: This feature must be preprogrammed by a qualified radio
technician. Contact your system administrator for more information.
Your radio displays the Smart Connect capable icon on the Smart Connect
enabled channel, once the device is connected to an available network, the
radio displays Smart Connect connection icon .
Your radio displays Out of Range when both LMR and Smart Connect are
unavailable.
Wi-Fi
You can connect your radio to a Wi-Fi network for wireless programming. Your service administrator preprograms the Wi-Fi Service Set Identifier (SSID) or network name that your radio can connect to. This feature is enabled by default on your radio.
Bluetooth®
This feature allows your radio to extend its functionality by connecting to external proprietary Motorola Solutions accessories.
By default, Bluetooth is activated on your radio. Your radio supports the following Bluetooth devices or profiles:
- Headset (HSP)
- Serial Port (SPP)
Toggling Bluetooth On and Off
Procedure:
- From the Home screen, tap More.
- Tap Bluetooth.
- To toggle Bluetooth on and off, tap Bluetooth.
Searching and Pairing the Bluetooth Device
Procedure:
-
From the Home screen, tap More.
-
Tap Bluetooth.
-
Tap .
Your radio starts to search for nearby pairable devices. -
Tap the name of the Bluetooth device that you want to pair with, then tap Pair.
NOTICE: If the Bluetooth Pairing PIN feature is enabled, verify that the codes are correct before you begin pairing.
Toggling Bluetooth Audio On and Off
Bluetooth Spkr will not be available if no Bluetooth audio device is
connected.
Procedure:
- From the Home screen, tap More.
- Tap Bluetooth.
- To toggle Bluetooth Audio on and off, tap Bluetooth Spkr.
Viewing and Clearing the Bluetooth Device Information
Procedure:
- From the Home screen, tap More.
- Tap Bluetooth.
- To view the device information, tap next to the name of the device.
- Tap Forget twice, to confirm the request.
P25 Digital Vehicular Repeater System
Motorola Solutions offers an MSI Certified APX compatible, third party, P25
Digital Vehicular Repeater System (DVRS) that provides low-cost portable radio
coverage in areas where only mobile radio coverage is available and portable
radio coverage is either intermittent or non-existent.
NOTICE: Portable subscriber units enabled in the system for Radio
Authentication shall be able to authenticate regardless of whether they are
communicating directly on the system or by using a DVRS.
Chapter 17
Location
The Global Navigation Satellite System (GNSS) integrates information from the
Global Positioning System (GPS) and the Global Navigation Satellite System
(GLONASS) to determine the approximate geographical location of your radio.
The radio also supports the following features:
Indoor Positioning This feature allows your radio location to be tracked
through Wi-Fi or cellular modem when satellite signal is unavailable. Your
radio is able to continually report the current location to the Command
Central Aware through Smart Locate, even when you are located indoors.
NOTICE: This feature is enabled through Radio Central. Contact your
system administrator for more information.
Smart Locate
The Smart Locate feature allows the radio to send its own location securely
over broadband or LMR depending on how the radio is configured. The radio is
capable of sending location while operating in any system.
NOTICE: This feature is a selling feature.
Smart Mapping
This feature allows you to view your current location and the location of
other devices/units in a map or list view.
NOTICE: This feature is a selling feature.
The dispatcher can always request the system to determine the real-time
location of the radio.
NOTICE: The Location feature is sometimes referred to as GPS in the
manual, as the naming convention of the buttons and strings follows that of
the legacy GPS feature.
Toggling Location On and Off
Procedure:
- From the Home screen, tap More.
- To toggle location services on and off, tap Location.
Viewing My Location
Procedure:
- From the Home screen, tap the Location Widget.
- Perform one of the following actions:
If… | Then… |
---|---|
If SmartMapping is enabled | Perform one of the following actions: |
• In Map view, tap My Location and tap the address.
• In List view, tap the address in My Location.
If SmartMapping is disabled| Tap the address in My Location.
Waypoints
This feature shows the location coordinates and the saved waypoints on your radio. Waypoints are saved manually or automatically whenever an Emergency operation is triggered from your radio. If the Saved Waypoints list is full when Emergency operation is triggered, the radio deletes the oldest generated Emergency waypoint.
Creating Waypoints
Procedure:
- From the Home screen, tap More→ Waypoints.
- To create a waypoint, tap Add.
- Enter a name for the waypoint, then tap Done.
Editing Waypoints
Procedure:
- From the Home screen, tap More→ Waypoints.
- Tap the required waypoint, then tap More to perform one of the following actions: Then… a Tap Edit Name.
If… | Then… |
---|---|
To edit waypoint name | a Tap Edit Name. |
b Enter a waypoint name, then tap Done.
To update waypoint location| Tap Set to current loc. → Update.
To delete waypoint| Tap Delete.
By default, the radio has a HOME waypoint. It starts as an empty waypoint with no coordinates. You can edit it and assign it to your current location.. In the Map view, select the home waypoint to reset the map to the Home location.
Managing Waypoints
Procedure:
- From the Home screen, tap More → Waypoints.
- Select Waypoint from the list.
- Tap More to perform one of the following actions:
If… | Then… |
---|---|
To search waypoints | a Tap Search waypoints, then enter the name of the |
waypoint.
b To view the waypoint details, tap the required waypoint.
To delete waypoints| a Tap Delete waypoints.
b Select the waypoints that you want to de- lete, then tap Delete.
To change location settings| a Tap Location settings and perform one of the
following actions:
• To change or disable the friendly location format, tap Friendly format.
• To change the coordinate format, tap Coordinate format.
b Select the required format setting.
Smart Mapping
This feature allows you to view your current location and the location of other devices/units in a map or list view.
Table 9: Smart Mapping Icons
Icons are used in the map to provide event indications and also user functions
when selected. Contact your system administrator for other icons supported on
your radio.
Icon | Name | Description |
---|---|---|
Map/List Tab | Allows you to toggle between Map and List view. | |
My Location | Shows the location of your radio. Appears in gray |
when there is no GPS signal, internet connection, or when
location is disabled.
| Zoom In/Zoom Out| Enlarges or reduces the view of the map.
| Center Location| Brings My Location to the center of the map. Ap-
pears when My Location is not at the map center.
| Waypoint| Indicates the waypoints saved in your radio.
| Police unit| Indicates other talkgroup units that are logged in to
CommandCentral.
| Police unit in Emergency| Indicates that the unit is in Emergency mode.
| Smartphone| Indicates other Smartphones that are logged in to
CommandCentral.
Viewing Units/Devices
Procedure:
-
From the Home screen, tap the Location Widget.
-
Perform one of the following actions:
• To view units/devices in Map view, tap the desired unit/device icon then tap the address.
• To view units/devices in List view, tap the desired unit/device then tap the address. -
To view the device details of a unit, tap the name or icon of the device.
-
While in the Device details menu, perform one of the following actions:
• To view the location of the device on the map, tap View on Map.
• To view the contact information of the selected device, tap Contact Detail.
Depending on whether the contact is saved in your radio, the radio opens the Dialer feature with or without the contact information.
Creating Waypoints in Map View
Procedure:
- From the Home screen, tap the Location Widget.
- From the Map view, long press a location on the map.
- Tap Add Waypoint.
- Enter a name for the waypoint, then tap Done.
Editing Waypoints in Map View
Procedure:
- From the Home screen, tap the Location Widget.
- From the Map view, tap a waypoint then tap More.
- Perform one of the following actions:
If… | Then… |
---|---|
To edit waypoint name | a Tap Edit Name. |
b Enter a waypoint name, then tap Done.
To set a waypoint to current location location| Tap Set to current loc. →
Update.
To delete waypoint| Tap Delete.
Managing Options in Map View
Procedure:
- From the Home screen, tap the Location Widget.
- Tap Map→ More and perform one of the following actions:
If… | Then… |
---|---|
To search for other devices/units | a Tap Search, then enter the Unit/Device |
name.
b To view the location details, tap the required device/unit.
To filter and display group and Waypoints options| a Tap Filter.
b Select the desired groups or Waypoints, then tap Done.
To change map view| Tap Map layers, then select the required map view.
To view Waypoints| Tap Waypoints.
To open Location settings| Tap Settings.
To view map details| Tap About map.
---|---
Managing Options in List View
Procedure:
- From the Home screen, tap the Location Widget.
- Tap List → More and perform one of the following actions:
If… | Then… |
---|---|
To search for other devices/units | a Tap Search, then enter the Unit/Device |
name.
b To view the location details, tap the desired device/unit.
To filter and display group and Waypoints options| a Tap Filter.
b Select the desired groups or Waypoints, then tap Done.
To view Waypoints| Tap Waypoints.
To open Location settings| Tap Settings.
Chapter 18
Contacts
This feature provides “address-book” capabilities on your radio. Each entry
corresponds to an alias (name) and ID (number) that you use to initiate a
call. Contact entries are alphabetically sorted according to the entry alias.
Also, each entry, depending on context (conventional or trunking), associates
with one or up to five IDs according to the following types of calls:
-
Private Call
-
Selective Call
-
Call Alert
Each entry within Contacts contains the following information: -
Call Alias (Name)
-
Call ID (Number)
-
Call Type (Icon)
-
WACN ID (ASTRO 25 Trunking IDs only)
-
System ID
NOTICE: Your radio must be preprogrammed to allow you to add, edit, or
delete the contact entries.
NOTICE: Your radio is preprogrammed with a few contacts per Call Lists.
Check with your dealer or system administrator for more information.
Contacts Tab
When you select a contact from the Contacts list, you can view the available
call types and the associated call IDs in the Contact Details tab.
You can view the assigned IDs for a call type by tapping the drop-down list of
an ID.
The Floating Action Button (FAB) allows you to add a New Contact or access the
Dialer feature.
Call List Tab
Your radio supports a maximum of 50 Call Lists. Each list can store up to 100
IDs.
The Floating Action Button (FAB) on the Call List screen allows you to:
- Edit Current Call List
- Access the Dialer feature
- See Radio List
Dialer
This feature allows you to dial a number to make calls. The Recents screen
shows the 50 most recent calls on your radio with local date and time
timestamp.
Dialer can be accessed either from the FAB or the Menu Feature Launcher
screen.
Icon | Description |
---|---|
Missed Call | |
Emergency Call | |
Private Call | |
Page | |
Dual Tone Multi-Frequency (DTMF) | |
No icon | Dispatch Call |
Searching Contacts
Procedure:
- From the Home screen, tap Contacts.
- Tap Search, then enter the name of the contact.
Creating New Contacts
Procedure:
- From the Home screen, tap Contacts.
- Tap → New Contact.
- Enter the name of the contact, then tap More Numbers.
- Select the contact type.
- Enter the contact information, then tap Done
- Perform one of the following actions:
• To add more numbers, repeat steps step 3 through step 5.
• To exit contact creation, tap Done.
Viewing Contact Details
Procedure:
- From the Home screen, tap Contacts.
- Tap the required contact, then tap Down to view the secondary information of the contact.
Managing Contacts
Procedure:
- From the Home screen, tap Contacts.
- Tap the required contact, then tap More to perform one of the following actions:
If… | Then… |
---|---|
Edit Contact | a Tap Edit Contact → Edit. |
b Make the required changes, then tap Done.
NOTICE: If a contact alias is updated in the provisioning system, this
update is reflected on your radio when you receive a group call from the
contact. The new alias will be saved to your Call List, after you power cycle
your radio.
Delete Contact| Tap Delete Contact → Delete.
Edit Call List| a Tap Edit Call List.
b Tap the contact that you want to remove, then approve the confirmation
message.
c Tap Done.
Add to Call List| This option is only available if the contact is not on the
call list.
a Tap Add to Call List, then tap the available slot on the call list.
b Tap Done.
Making Calls from the Contacts Screen
Procedure:
- From the Home screen, tap Contacts.
- Select the required contact.
- To initiate the call, press the PTT button.
- To end the call, tap End.
Changing Call Types in Contacts **
**
Procedure:
- From the Home screen, tap Contacts.
- Scroll the contact list to the contact that you want to modify.
- Tap and hold the call icon.
- From the drop down list, select the new call type.
Chapter 19
Instant Recall
This feature allows you to playback the recent received calls and save them in your radio. Check with your system administrator for the duration of the recorded calls that your radio supports. All saved calls are removed upon radio power cycle.
Playing Received Calls
Procedure:
- From the Home screen, tap More.
- Tap Recents and perform one of the following actions:
• To play a recent call audio, tap All conv. and tap the call that you want to play. The radio auto plays the audio that you have selected up to the newest received audio.
• To play a saved call audio, tap Saved conv. and tap the call that you want to play. The radio auto plays the audio that you have selected up to the newest saved audio.
Saving Received Calls
Procedure:
- From the Home screen, tap More.
- Tap Recents → All conv..
- Tap Context Menu → Save all.
Chapter 20
Messages
This feature allows you to quickly send and receive messages directly from your radios. The maximum length of a text message is 200 characters. Local date and time is timestamped on the messages.
NOTICE: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.
Composing and Sending Text Messages
Procedure:
-
From the Home screen, tap New Message.
-
Perform one of the following actions:
If…| Then…
---|---
the recipient is on the User List,| tap the target user.
the recipient is not on the User List,| a Tap New Conversation.
b Enter the user name or ID. -
Use the keyboard to compose your message.
You can also tap Quick Message to reply using one of the canned messages. -
To send the message, tap Send.
-
If a message delivery fails, tap
Viewing Messages
Procedure:
- From the Home screen, tap All Messages.
- To view message history, tap any selected conversation and view the message history in the conversation view.
- To search message history, type either contact name or keyword at the searched results will appear. Search History and the searched results will appear.
Deleting Selected Messages
Procedure:
- From the Home screen, tap All Messages.
- Perform one of the following actions:
If…| Then…
---|---
To delete a single message,| Tap and hold the message that you want to delete.
To delete more than one message,| a Tap More → Select to Delete.
b Select the messages that you want to delete. - Tap Delete.
Deleting All Messages
Procedure:
- From the Home screen, tap All Messages.
- Tap More Delete All.
- Tap Delete to delete all messages.
Chapter 21
Smart Messaging
Smart Messaging allows you to send or receive messages over a broadband connection. This feature also includes advanced messaging capabilities such as multimedia attachments. You are required to log in to Command Central to use this feature. See Logging In to Command Central (Subsequent Login) on page 25.
NOTICE: This feature is a selling feature.
Composing and Sending a New Text Message
Procedure:
- From the Home screen, tap New Message.
- Perform one of the following actions:
If…| Then…
---|---
the recipient is on the User List,| tap the target user.
the recipient is not on the User List,| a Tap Search.
b Enter the user name or ID.
c Tap the target user. - Use the keyboard to enter your message.
- Send your message by tapping .
- If the message delivery fails, tap to retry.
Sending a Quick Text Message
Procedure:
- From the Home screen, tap New Message.
- Perform one of the following actions:
If…| Then…
---|---
If the recipient is on the User List,| tap the target user.
If the recipient is not on the User List,| a Tap Search.
b Enter the user name or ID.
c Tap the target user. - Tap Double Down Arrows in the text entry box.
- Tap one of the canned messages.
- To send the message, tap .
Adding a New Quick Text Message
Procedure:
- From the text input screen, tap Double Down Arrows → Add Quick Text.
- Use the keyboard to enter your message.
- Tap Check to save your message.
Editing a Quick Text Message
Procedure:
- From the text input screen, tap Double Down Arrows → Edit.
- Tap the message that is going to be edited.
- Use the keyboard to enter your message.
- Tap Check to save the new message.
Deleting a Quick Text Message
Procedure:
- From the text input screen, tap Double Down Arrows → Edit.
- Tap Delete next to the message that is going to be deleted.
- Tap Yes to confirm the action.
Viewing Multimedia Attachment
NOTICE: This feature is applicable for Smart Messaging only.
Procedure:
- From the Home screen, tap All Messages.
- Select the desired conversation and perform one of the following actions:
• If you want to view an image attachment, tap the image.
• If you want to view a video attachment, tap the video and tap Play.
• If you want to listen to a audio attachment, tap Play.
Forwarding a Multimedia Attachment
NOTICE: This feature is applicable for SmartMessaging only.
Procedure:
- From the Home screen, tap All Messages.
- Open an attachment from the selected message.
- Tap Forward Multimedia.
- Choose any individual or group contact that you want to forward the attachment to.
Sending a Group Message
NOTICE: This feature is applicable for SmartMessaging only.
Procedure:
- From the Home screen, tap All Messages.
- Tap Groups and select the group from the Group List.
- Use the keyboard to enter your message.
- Send the message by tapping .
Viewing Message History
Procedure:
- From the Home screen, tap All Messages.
- Tap the selected conversation.
- View message history in the conversation view.
Searching Message History
Procedure:
- From the Home screen, tap All Messages.
- Type either contact name or keyword at Search History and the searched results will appear.
Chapter 22
Voice Announcement
This feature enables the radio to audibly indicate the current feature mode,
zone, or channel assigned to the user. The available voice announcement
priority options are:
High
Voice announcement is enabled even when the radio is receiving calls.
Low
Voice announcement is disabled when the radio is receiving calls.
Chapter 23
Radio Inhibit
This feature allows the system administrator to put a radio into a non- functional state when the radio is missing or in an unknown hand. The radio stays in this state regardless of its power changes.
NOTICE: If the radio has Inter-system roaming capability, the system administrator is able to put the radio into a non-functional state when the missing radio roams to another system. The radio can only be uninhibited by receiving an uninhibited command from the system administrator.
Chapter 24
Conventional Squelch Operation
This feature filters out unwanted calls with low signal strength or channels that have a higher than normal background noise.
Analog Options
Tone Private Line, Digital Private-Line, and carrier squelch is available
(preprogrammed) per channel.
Option | Result |
---|---|
Carrier squelch | You hear all traffic on a channel. |
Tone Private Line or Digital Private-Line | The radio responds only to your |
messages.
Digital Options
One or more of the following options may be preprogrammed in your radio.
Contact your system administrator for more information.
Option | Result |
---|---|
Digital Carrier-Operated Squelch | You hear all digital traffic. |
Normal Squelch | You hear any digital traffic having the correct network access |
code.
Selective Switch| You hear any digital traffic having the correct network
access code and correct talkgroup.
Chapter 25
Using the PL Defeat Feature
This feature allows you to override any coded squelch that preprogrammed to a channel. The radio also unmutes to any digital activity on a digital channel. When this feature is active, the Carrier Squelch status indicator is displayed.
Procedure:
Place the preprogrammed PL Defeat switch in the PL Defeat position. One of
the following occurs:
- The radio plays the active transmission on the channel.
- If no activity is present, the radio is muted
Chapter 26
Digital PTT ID Support
This feature allows you to see the radio ID (number) of the radio from whom
you are currently receiving a transmission. The receiving radio and the
dispatcher can view the ID, which consists of up to a maximum of eight
characters.
The ID number of your radio is also automatically sent every time you press
the PTT button. This feature is preprogrammed per channel. For digital voice
transmissions, the ID of your radio is sent continuously during the voice
message.
Chapter 27
Smart PTT (Conventional Only)
Smart PTT is a per-personality, programmable feature used to keep radio users
from talking over other radio conversations. When Smart PTT is enabled in your
radio, you cannot transmit on an active channel.
The following table shows the variations of Smart PTT.
Mode | Description |
---|---|
Transmit Inhibit on Busy Channel with Carrier | You cannot transmit if traffic |
is detected on the
channel.
Transmit Inhibit on Busy Channel with Wrong
Squelch Code| You cannot transmit on an active channel with a squelch code or
(if secure-equipped) encryption key other than your own. If the PL code is the
same as yours, the transmission is not prevented.
Quick-Key Override| Your radio must be preprogrammed to allow you to use
Quick-Key Override. This feature works with either one of the two above
variations. You can override the transmit-inhibit state by quick-keying the
radio (press PTT button
twice within the preprogrammed time limit).
Chapter 28
Toggling between Repeater and Direct Operation
Repeater operation increases radio coverage area by connecting with other radios through a repeater. Direct or “talkaround” operation bypasses the repeater and connects directly to another radio. You can select either one of these operations on your radio.
Procedure:
- From the Home screen, tap Radio Quick Settings.
- To toggle between repeater and direct operation, tap Direct.
Chapter 29
Trunking System Controls
This chapters explain the trunking system control features in your radio.
Operating in Failsoft System
The fail soft system ensures continuous radio communication during a trunked system failure. When the radio goes into fail soft operation, it automatically switches to a fail soft channel which allows your radio to transmit and receive in conventional operation on a predetermined frequency. When in fail soft operation, the radio emits a medium-pitched tone and the display shows Failsoft. When the trunking system returns to normal operation, your radio automatically leaves fail soft operation and returns to trunked operation.
Procedure:
If you want to communicate with other talkgroups during fail soft operation,
rotate the Channel Selector to a different repeater frequency and press PTT to
talk.
Imbalanced Coverage
Imbalanced coverage occurs when the radio is able to receive the control channel but is unable to transmit back to the system. The radio generates a periodic tone and displays No Comms.
Out-of-Range Radio
When your radio goes out of the range of the system, it can no longer lock onto a control channel. You hear a low-pitched tone and/or the display shows the currently selected zone/channel combination and Out of range notification. Your radio remains in this out-of-range condition until it locks onto a control channel or failsoft channel, or if it is turned off.
Site Trunking Feature
If the Zone Controller loses communication with any site, that site reverts to site trunking. When this occurs, you can communicate only with the radios within your trunking site. The display shows the currently selected zone/channel and the Site Trunking message.
Chapter 30
Dynamic Regrouping (Trunking Only)
This feature allows the dispatcher to temporarily reassign selected radios to
a particular channel to communicate with each other.
When your radio is dynamically regrouped, it receives a dynamic regrouping
command and automatically switches to the dynamically regrouped channel. You
hear a tone and the display shows the name of the dynamically regrouped
channel.
When the dispatcher cancels dynamic regrouping, the radio automatically
returns to the previous zone and channel.
If you access a zone or channel that has been reserved as a dynamically
regrouped mode for other users, you hear an invalid tone.
Classification of Regrouped Radios
The dispatcher can classify regrouped radios into Select Enabled or Select
Disabled categories.
Select Enabled
Select-enabled radios are free to change to any available channel, including
the dynamicregrouping channel, once you have selected the dynamic-regrouping
position.
Select Disabled
Select-disabled radios cannot change channels while dynamically regrouped. The
radio is forced to remain on the dynamic-regrouping channel.
The Scan and Private Call features are unavailable when your radio is Select
Disabled.
Requesting a Reprogram
Procedure:
- From the Home screen, tap More.
- To request a new dynamic regrouping assignment, tap Reprogram.
Chapter 31
Accessories
Not all accessories are FCC certified to operate with all radio models and/or bandsplits. Refer to the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. Visit http://www.motorolasolutions.com to know more about the accessories supported by this radio.
Legal and Compliance Statements
Disclaimer
The information in this document is carefully examined, and is believed to be
entirely reliable. However, no responsibility is assumed for inaccuracies.
Furthermore, Motorola Solutions reserves the right to change any products to
improve readability, function, or design. Motorola Solutions does not assume
any liability arising out of the applications or use of any product or circuit
described herein; nor does it cover any license under its patent rights, nor
the rights of others.
Copyrights
The Motorola Solutions products described in this document may include
copyrighted Motorola Solutions computer programs. Laws in the United States
and other countries preserve for Motorola Solutions certain exclusive rights
for copyrighted computer programs. Accordingly, any copyrighted Motorola
Solutions computer programs contained in the Motorola Solutions products
described in this document may not be copied or reproduced in any manner
without the express written permission of Motorola Solutions. © 2020 Motorola
Solutions, Inc. All Rights Reserved No part of this document may be
reproduced, transmitted, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, without the prior
written permission of Motorola Solutions, Inc. Furthermore, the purchase of
Motorola Solutions products shall not be deemed to grant either directly or by
implication, estoppel or otherwise, any license under the copyrights, patents
or patent applications of Motorola Solutions, except for the normal non-
exclusive, royalty-free license to use that arises by operation of law in the
sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in
this document may not be applicable to or licensed for use on a specific
system, or may be dependent upon the characteristics of a specific mobile
subscriber unit or configuration of certain parameters. Please refer to your
Motorola Solutions contact for further information.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC and are used under
license. All other trademarks are the property of their respective owners.
Open Source Content
This product contains Open Source software used under license. Refer to the
product installation media for full Open Source Legal Notices and Attribution
content.
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) directive
The European Union’s WEEE directive requires that products sold into EU countries must have the crossed out trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.
Declaration of Conformity
This declaration is applicable to your radio only if your radio is labeled
with the following FCC logo.
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 2000 Progress Pkwy, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that APX NEXT and APX NEXT XE conforms to FCC Part 15, subpart
B, section 15.107(a), 15.107(d), and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the
FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio or TV technician for help.
Important Safety Information
RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios
CAUTION:
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure and Product Safety Guide
for Portable Two-Way Radios which contains important operating instructions
for safe usage and RF energy awareness and control for Compliance with
applicable standards and Regulations.
For a list of Motorola Solutions-approved antennas, batteries, and other
accessories, visit the following website: http://www.motorolasolutions.com
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio interference to
other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
This radio transmitter is approved by Industry Canada to operate with a
Motorola Solutions-approved antenna with the maximum permissible gain and
required antenna impedance for each antenna type indicated. Antenna types not
included in this list, having a gain greater than the maximum gain indicated
for that type, are strictly prohibited for use with this device.
Notice to Users (FCC)
This device complies with Part 15 of the FCC rules per the following conditions:
- This device may not cause harmful interference.
- The device must accept any interference received, including interference that may cause undesired operation.
- Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
FCC Licensing Information
This device complies with Parts 90 and 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the condition that this device does not cause harmful interference. The radio operates on radio frequencies that are regulated by the Federal Communications Commission (FCC). To transmit on these frequencies, you are required to have a license issued by the FCC. Application is made available on FCC Form 601 and Schedules D, H, and Remittance Form 159. To obtain these FCC forms, request document 000601 which includes all forms and instructions. If you wish to have the document faxed, mailed or have questions, use the following contact information.
Fax
Contact the Fax-On-Demand system at
1-202-418-0177
Mail
Call the FCC forms hotline at 1-800-418-FORM or
1-800-418-3676
Contact
For questions regarding FCC license, contact 1-888-CALL-FCC,
1-888-225-5322, or
http://www.fcc.gov.
Before filling out your application, you must decide which frequency you can operate on. For questions on determining the radio frequency, call Motorola Solutions Product Services at: 1-800-448- 6686. Changes or modifications not expressly approved by Motorola Solutions may void the user authority granted by the FCC to operate this radio and should not be made. To comply with FCC requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs in the private land mobile and fixed services as certified by an organization representative of the user of those services. Replacement of any transmitter component such as crystal, semiconductor, and others not authorized by the FCC equipment authorization for this radio could violate FCC rules.
NOTICE: Use of this radio outside the country where it was intended to be distributed is subject to government regulations and may be prohibited.
Applying for Canadian License
The operation of your Motorola Solutions radio is subject to the Radiocommunications Act and must comply with rules and regulations of the Federal Government’s department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.
Prerequisites: Obtain the latest Canadian License Application form at http://www.ic.gc.ca/ic_wppa.htm.
Procedure:
-
Fill in the items as per the instructions. Be sure to print legibly. If you need additional space for any item, use the reverse side of the application.
-
Make a copy of your files.
-
Prepare a cheque or money order payable to the “Receiver General for Canada”, for an amount for each radio purchased.
The license is renewed on April 1st each year, and issued for a period of 12 months. -
Mail your completed application along with your cheque or money order to the closest Industry Canada District office.
Maritime Radio Use in the VHF Frequency Range
Special Channel Assignments
Emergency Channel
If you are in imminent and grave danger at sea and require emergency
assistance, use VHF Channel 16 to send a distress call to nearby vessels and
the United States Coast Guard. Transmit the following information, in this
order:
-
“MAYDAY, MAYDAY, MAYDAY.”
-
“THIS IS _____, CALL SIGN __.” State the name of the vessel in distress 3 times, followed by the call sign or other identification of the vessel, stated 3 times.
-
Repeat “MAYDAY” and the name of the vessel.
-
“WE ARE LOCATED AT ___.” State the position of the vessel in distress, using any information that will help responders to locate you, e.g.:
• latitude and longitude
• bearing (state whether you are using true or magnetic north)
• distance to a well-known landmark
• vessel course, speed or destination -
State the nature of the distress.
-
Specify what kind of assistance you need.
-
State the number of persons on board and the number needing medical attention, if any.
-
Mention any other information that would be helpful to responders, such as type of vessel, vessel length and/or tonnage, hull color, etc.
-
“OVER.”
-
Wait for a response.
-
If you do not receive an immediate response, remain by the radio and repeat the transmission at intervals until you receive a response. Be prepared to follow any instructions given to you.
Non-Commercial Call Channel
For non-commercial transmissions, such as fishing reports, rendezvous
arrangements, repair scheduling, or berthing information, use VHF Channel 9.
Operating Frequency Requirements
A radio designated for shipboard use must comply with Federal Communications Commission Rule Part 80 as follows:
- on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the 156.800 MHz frequency.
- on ships subject to the Safety Convention, the radio must be capable of operating:
- in the simplex mode on the ship station transmitting frequencies specified in the 156.025 157.425 MHz frequency band, and
- in the semiduplex mode on the two frequency channels specified in the table below.
NOTICE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be
lawfully used by the general public in US waters.
Additional information about operating requirements in the Maritime Services
can be obtained from the full text of FCC Rule Part 80 and from the US Coast
Guard.
Table 10: VHF Marine Channel List
Channel Number| Frequency (MHz)| Channel Number| Frequency
(MHz)
---|---|---|---
Transmit| Receive| Transmit| Receive
1| 156.05| 160.65| | 156.075| 160.675
2| 156.1| 160.7| 62| 156.125| 160.725
| 156.15| 160.75| 63| 156.175| 160.775
4| 156.2| 160.8| *| 156.225| 160.825
5| 156.25| 160.85| 65| 156.275| 160.875
6| 156.3| –| 66| 156.325| 160.925
7| 156.35| 160.95| 67| 156.375| 156.375
8| 156.4| –| 68| 156.425| 156.425
9| 156.45| 156.45| 69| 156.475| 156.475
10| 156.5| 156.5| 71| 156.575| 156.575
11| 156.55| 156.55| 72| 156.625| –
12| 156.6| 156.6| 73| 156.675| 156.675
13| 156.65| 156.65| 74| 156.725| 156.725
14| 156.7| 156.7| 75| |
15| 156.75| 156.75| 76| **|
16| 156.8| 156.8| 77| 156.875| –
17| 156.85| 156.85| 78| 156.925| 161.525
18| 156.9| 161.5| 79| 156.975| 161.575
19| 156.95| 161.55| 80| 157.025| 161.625
20| 157| 161.6| | 157.075| 161.675
| 157.05| 161.65| | 157.125| 161.725
22| 157.1| 161.7| | 157.175| 161.775
*| 157.15| 161.75| 84| 157.225| 161.825
24| 157.2| 161.8| 85| 157.275| 161.875
25| 157.25| 161.85| 86| 157.325| 161.925
26| 157.3| 161.9| 87| 157.375| 161.975
27| 157.35| 161.95| 88| 157.425| 162.025
28| 157.4| 162| | |
60| 156.025| 160.625| | |
NOTICE:
- Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
** Low power (1 W) only.
* Guard band.
NOTICE:** A in the Receive column indicates that the channel is transmit only.
Declaration of Compliance for the Use of Distress and Safety Frequencies
The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3.
Technical Parameters for Interfacing External Data Sources
| RS232| USB| SB9600
---|---|---|---
Input Voltage (Volts
Peak-to-peak)| 18 V| 3.6 V| 5 V
Max Data Rate| 115 Kbps| 12 Mbps| 9.6 Kbps
Impedance| 5000 Ω| 90 Ω| 120 Ω
Limited Warranty
MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
MOTOROLA SOLUTIONS, INC. (“MOTOROLA”) warrants the MOTOROLA SOLUTIONS
manufactured Communication Products listed below (“Product”) against defects
in material and workmanship under normal use and service for a period of time
from the date of purchase as scheduled below:
ASTRO APX NEXT Radio | One (1) Year |
---|---|
Product Accessories | One (1) Year |
For LACR region:
ASTRO APX NEXT Radio | Three (3) Years |
---|---|
Product Accessories | One (1) Year |
MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product
(with new or reconditioned parts), replace it (with a new or reconditioned
Product), or refund the purchase price of the Product during the warranty
period provided it is returned in accordance with the terms of this warranty.
Replaced parts or boards are warranted for the balance of the original
applicable warranty period. All replaced parts of Product shall become the
property of MOTOROLA SOLUTIONS.
This express limited warranty is extended by MOTOROLA SOLUTIONS to the
original end-user purchaser only and is not assignable or transferable to any
other party. This is the complete warranty for the Product manufactured by
MOTOROLA SOLUTIONS. MOTOROLA SOLUTIONS assumes no obligations or liability for
additions or modifications to this warranty unless made in writing and signed
by an officer of MOTOROLA SOLUTIONS.
Unless made in a separate agreement between MOTOROLA SOLUTIONS and the
original end-user purchaser, MOTOROLA SOLUTIONS does not warrant the
installation, maintenance, or service of the Product.
MOTOROLA SOLUTIONS cannot be responsible in any way for any ancillary
equipment not furnished by MOTOROLA SOLUTIONS which is attached to or used in
connection with the Product, or for operation of the Product with any
ancillary equipment, and all such equipment is expressly excluded from this
warranty. Because each system which may use the Product is unique, MOTOROLA
SOLUTIONS disclaims liability for range, coverage, or operation of the system
as a whole under this warranty.
MOTOROLA SOLUTIONS offers the following optional extended service contracts.
DEVICE MANAGED SERVICES (DMS) ACCIDENTAL DAMAGE
Provides for extended hardware repair coverage INCLUDING CHEMICAL, LIQUID,
FIRE, AND OTHER PHYSICAL DAMAGE. Accidental damage coverage is available in
conjunction with MOTOROLA SOLUTIONS’S standard Commercial Warranty and starts
from the FIRST DAY the radio is put into use. Service performed under this
plan consists of repair or replacement of the covered equipment as set forth
in the terms and conditions. Repairs will be made only at the designated
MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA
SOLUTIONS will pay the inbound shipping charges only with use of the MOTOROLA
SOLUTIONS designated delivery service. MOTOROLA SOLUTIONS will pay for
outbound shipping via MOTOROLA SOLUTIONS’S normal shipping methods.
DEVICE MANAGED SERVICES (DMS) STANDARD HARDWARE
Provides extended hardware normal wear and tear repair coverage beginning
AFTER MOTOROLA SOLUTIONS’S standard Commercial Warranty period expires.
Service performed under this plan consists of repair of the covered equipment
as set forth in the terms and conditions. Repairs will be made only at the
designated MOTOROLA SOLUTIONS repair depot. Local services are not included.
MOTOROLA SOLUTIONS will pay for outbound shipping via MOTOROLA SOLUTIONS’S
normal shipping methods.
II. GENERAL PROVISIONS:
This warranty sets forth the full extent of MOTOROLA SOLUTIONS’S
responsibilities regarding the Product. Repair, replacement or refund of the
purchase price, at MOTOROLA SOLUTIONS’s option, is the exclusive remedy. THIS
WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY. IN NO EVENT SHALL MOTOROLA SOLUTIONS BE LIABLE FOR DAMAGES IN EXCESS
OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME,
INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE
SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.
III. STATE LAW RIGHTS:
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY.
This warranty gives specific legal rights, and there may be other rights which
may vary from state to state.
IV. HOW TO GET WARRANTY SERVICE:
You must provide proof of purchase (bearing the date of purchase and Product
item serial number) in order to receive warranty service and, also, deliver or
send the Product item, transportation and insurance prepaid, to an authorized
warranty service location. Warranty service will be provided by MOTOROLA
SOLUTIONS through one of its authorized warranty service locations. If you
first contact the company which sold you the Product (e.g., dealer or
communication service provider), it can facilitate your obtaining warranty
service. You can also call MOTOROLA SOLUTIONS at
1-800-927-2744 US/Canada.
V. WHAT THIS WARRANTY DOES NOT COVER:
-
Defects or damage resulting from use of the Product in other than its normal and customary manner.
-
Defects or damage from misuse, accident, water, or neglect.
-
Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment.
-
Breakage or damage to antennas unless caused directly by defects in material workmanship.
-
A Product subjected to unauthorized Product modifications disassembles or repairs (including, without limitation, the addition to the Product of non-MOTOROLA SOLUTIONS supplied equipment)which adversely affect performance of the Product or interfere with MOTOROLA SOLUTIONS’ normal warranty inspection and testing of the Product to verify any warranty claim.
-
Product which has had the serial number removed or made illegible.
-
Rechargeable batteries if:
• any of the seals on the battery enclosure of cells are broken or show evidence of tampering.
• the damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified. -
Freight costs to the repair depot.
-
A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA SOLUTIONS’s published specifications or the FCC certification labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA SOLUTIONS.
-
Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the Product.
-
Normal and customary wear and tear.
VI. PATENT AND SOFTWARE PROVISIONS:
MOTOROLA SOLUTIONS will defend, at its own expense, any suit brought against
the end-user purchaser to the extent that it is based on a claim that the
Product or parts infringe a United States patent, and MOTOROLA SOLUTIONS will
pay those costs and damages finally awarded against the end-user purchaser in
any such suit which are attributable to any such claim, but such defense and
payments are conditioned on the following:
- that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim,
- that MOTOROLA SOLUTIONS will have sole control of the defense of such suit and all negotiations for its settlement or compromise, and
- should the Product or parts become, or in MOTOROLA SOLUTIONS’s opinion be likely to become, the subject of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA SOLUTIONS, at its option and expense, either to procure for such purchaser the right to continue using the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA SOLUTIONS.
MOTOROLA SOLUTIONS will have no liability with respect to any claim of patent
infringement which is based upon the combination of the Product or parts
furnished hereunder with software, apparatus or devices not furnished by
MOTOROLA SOLUTIONS, nor will MOTOROLA SOLUTIONS have any liability for the use
of ancillary equipment or software not furnished by MOTOROLA SOLUTIONS which
is attached to or used in connection with the Product. The foregoing states
the entire liability of MOTOROLA SOLUTIONS with respect to infringement of
patents by the Product or any parts thereof.
Laws in the United States and other countries preserve for MOTOROLA SOLUTIONS
certain exclusive rights for copyrighted MOTOROLA SOLUTIONS software such as
the exclusive rights to reproduce in copies and distribute copies of such
MOTOROLA SOLUTIONS software. MOTOROLA SOLUTIONS software may be used in only
the Product in which the software was originally embodied and such software in
such Product may not be replaced, copied, distributed, modified in any way, or
used to produce any derivative thereof. No other use including, without
limitation, alteration, modification, reproduction, distribution, or reverse
engineering of such MOTOROLA SOLUTIONS software or exercise of rights in such
MOTOROLA SOLUTIONS software is permitted. No license is granted by
implication, estoppel or otherwise under MOTOROLA SOLUTIONS patent rights or
copyrights.
VII. GOVERNING LAW:
This Warranty is governed by the laws of the State of Illinois, U.S.A.
VIII. For Australia Only
This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004
742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria.
Our goods come with guarantees that cannot be excluded under the Australia
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
Motorola Solutions Australia’s limited warranty above is in addition to any
rights and remedies you may have under the Australian Consumer Law. If you
have any queries, please call Motorola Solutions Australia at 1800 457 439.
You may also visit our website: http://www.motorolasolutions.com/XA-
EN/Pages/Contact_Us for the most updated warranty terms.
References
- Call2Recycle | Leading the Charge For Battery Recycling
- Language selection - Innovation, Science and Economic Development Canada Main Site / Sélection de la langue - Site principal d'Innovation, Sciences et Développement économique Canada
- Home - Motorola Solutions Australia & NZ
- Mission-Critical Communications - Motorola Solutions Asia
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