Ruijie RG-EW1200R Reyee 1200M Dual-band Mesh Wi-Fi Extender User Manual

June 4, 2024
RuiJie

RG-EW1200R
User Manual

For better using the Ruijie device, read this manual before Installation and usage, and save the manual for future reference.
To better use the Ruijie Reyee products, please read this guide before installation and save it for future reference.

Product Appearance

  1. Ethernet Interface
  2. System Status LED
    Status| Description
    ---|---
    Green| Solid on| The device is functioning properly. / The port has made a successful link.
    Blinking| The device is starting up. / The device is restoring factory settings.
    Orange| Solid on| The device fails to access the Wi-Fi network of the primary router.
    Blinking| The device is accessing the Wi-Fi network of the primary router.
    Red| Solid on| The network is unreachable.
  3. Signal Status LED
    Status| Description
    ---|---
    Blinking alternately| The device is accessing the Wi-Fi network of the primary router.
    White| Three bars on| The signal strength is high.
    Two bars on| The signal strength is medium.
    One bar on| The signal strength is low
    Off| 1.The device is set to the router mode.
    2.The device fails to access the Wi-Fi network of the primary router.
  4. Mesh/WPS Button
    Action| Description
    ---|---
    Long press for more than 5s| The device restores factory settings.
    Short press for less than 2s| Three functions are triggered at the same time:
    1. Turn on or off the signal status LED.
    2. Perform mesh networking as the Reyes primary device.
    3. Establish a WPS network with other routers.

Package Contents

Mesh Repeater 1 User Manual 1 Warranty Card *1

Installing the Mesh Repeater
Scenario 1: Connect the Device to a Reyee Router (Reyee Mesh)

Operating Status LED Status Description
Factory status The system status LED **2** is solid green. The signal
status LED **3** is off. If the device is still in factory status after the

configuration of the mesh repeater is complete, it indicates that the device is not properly installed. Please place the mesh repeater closer to the primary router and try again as instructed in the diagram.
The device
accesses the network
successfully.| The system status LED **2** is solid green. The signal status LED **3** is solid white. The more signal bars in solid white indicates the stronger signal.| The network is reachable. The mesh repeater and the primary router broadcast the same Wi-Fi signal.
The device fails to connect to the primary router.| The system status LED **2** is solid orange.| Please place the mesh repeater closer to the primary router.
The device connects to the primary router while the network is unreachable.| The system status LED **2** is solid red.| Please check whether the primary router accesses the Internet.

Note: You can short press the Reyee Mesh button **4** to turn off the LED.

Scenario 2: Connect the Device to Other Router

Operating Status LED Status Description
Factory status The system status LED **2** is solid green. The signal
status LED **3** is off. If the device is still in the factory status after

the configuration of the mesh repeater is complete, it indicates that the device is not properly installed. Please move the mesh repeater closer to the primary router. Connect to the SSID @Ruijie-sXXXX and try again.
The device accesses the network
successfully.| The system status LED **2** is solid green. The signal status LED **3** is solid white. The more signal bars in solid white indicates the stronger signal.| The network is reachable. The mesh repeater and the primary router broadcast the same Wi-Fi signal by default. You can also set different Wi-Fis for the mesh repeater and the primary router.
The device fails to connect to the primary router.| The system status LED **2** is solid orange.| Please place the mesh repeater closer to the primary router.
The device connects to the primary router while the network is unreachable.| The system status LED **2** is solid red.| Please check whether the primary router accesses the Internet.

Note:

  1. You can download the Reyes Router App to get more management functions of the repeater, such as turning off the signal status LED and modifying the Wi-Fi name and password.
  2. If only one signal bar is on, place the mesh repeater closer to the primary router.
  3. You can create a wired network with an Ethernet cable over the 100 Mbps Ethernet port.
  4. The connected mesh repeater can access the Wi-Fi network automatically upon the next power-on.
  5. You can short press the Reyes Mesh button **4**to turn off the LED.

Scenario 3: Connect the Device to a Primary Router (WPS)

Place the mesh repeater close to the primary router.

Operating Status LED Status Description
Factory status The system status LED **2** is solid green. The signal
status LED **3** is off. If the device is still in the factory status after

the configuration of the mesh repeater is complete, it indicates that the device is not properly installed. Please place the mesh repeater closer to the primary router and try again as instructed in the figure.
The device
accesses the network
successfully.| The system status LED **2** is solid green. The signal status LED **3** is solid white. The more signal bars in solid white indicates the stronger signal.| The network is reachable. The mesh repeater and the primary router broadcast the same Wi-Fi signal.
The device fails to connect to the routes r.| The system status LED **2** is solid orange.| Please place the mesh repeater closer to the primary router.
The device connects to the primary router while the network is unreachable.| The system status LED **2** is solid red.| Please check whether the primary router accesses the Internet.

Note:

  1. If the primary router is a dual-band device, the mesh repeater preferentially amplifies the 5G Wi-Fi signal.
  2. The device already in the WPS networking status will not be paired again if you press the WPS button.
  3. You can short press the Reyee Mesh button **4** to turn off the LED.

Scenario 4: Connect the Device to the Modem Directly

Operating Status LED Status Description
The device connects to the network. The system status LED **2** is solid
green. Please connect to the configured Wi-Fi.
The device fails to connect to the network. The system status LED**2** is
solid red. Please check cable connection and network status.

Note:

  1. You can download the Reyee Router App to get more management functions of the mesh repeater, such as turning off the signal status LED and modifying the Wi-Fi name and password.
  2. The Ethernet interface of the mesh repeater is a 100 Mbps interface.

Router Management

  1. App management: You are advised to perform router management on the Reyee Router App.
  2. Webpage management: Visit 10.44.77.254 by browser to perform router management.

Troubleshooting

  1. Poor signal strength
    If only one signal bar is on after the mesh repeater is installed, you are advised to place the mesh repeater much closer to the primary router. Remark: Please do not install the mesh repeater where the signal strength is the lowest. Instead, place the mesh repeater between the primary router and the location with the poorest signal strength level.

  2. Factory setting restoration
    Press the Reyee Mesh button for more than 5 seconds. If the LED is blinking, the device is restoring factory settings. Please wait for 1 to 2  inutes. If The LED is solid on, the device has restored factory settings.
    Perform the installation and configuration again after the device restores factory settings. The default SSID is @Ruijie-sXXXX.

  3. Password loss You are advised to enter the Wi-Fi password. If the password is still incorrect, please restore the device to factory settings (Press the Reyee Mesh button **4** for 5 seconds).

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